Loading ...
Loading ...
Loading ...
15EN
I hear but cannot control music on my
Bluetooth device (e.g. play/pause/skip forward/
backward).
Make sure the Bluetooth audio source supports
AVRCP (see ‘Technical data’ on page 10).
The volume level of the earpieces is toot low.
Some Bluetooth devices cannot link the volume
level with the earpieces through volume sync. In
this case, you have to adjust the volume on your
Bluetooth device independently to achieve an
appropriate volume level.
I cannot connect the earpieces to another
device, what do I do?
make sure the Bluetooth function of the •
previous paired device is turned o.
Repeat the pairing procedure on your •
second device (see ‘Pair the earpieces with
your Bluetooth device at the first time’ on
page 6).
I hear sound from only one earpiece.
If you are in a call, it is normal that sound •
comes from the right and left earpiece.
If you are listening to music but sound only •
comes from one earpiece:
The other earpiece may be out of •
battery. For optimal performance,
charge both earpiece fully.
The right and left earpieces are •
disconnected from each other, Turn
o both earpiece first. Then put both
earpieces back to charging case for 5
seconds and take them out. This will
turn the earpieces on and connect
the two earpieces. Reconnect the
earpieces to your Bluetooth device.
The earpieces is connected to more •
than one Bluetooth device. Switch
o the Bluetooth function of all
connected devices. Turn o both
earpieces. Put both earpieces back to
charging case for 5 seconds and take
them out. Reconnect the earpieces to
your Bluetooth device. Note that the
earpieces is desighed for connecting to
only one Blue tooth device ath a time.
When you reconnect the earpieces
to your Bluetooth device, make sure
the Bluetooth function of any other
Previously paired/connected devices
are o.
If the above solutions do not help, •
factory reset the earpieces (see
‘Factory reset the earpieces’ on
page 9).
For further support, visit
www.philips.com/support.
Loading ...