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Problem and alarm code Possible solution
You cannot activate the appliance.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that there is no a damage fuse in the fuse box.
The program does not start.
• Make sure that the appliance door is closed.
• Press Start.
• If the delay start is set, cancel the setting or wait for the end of the count-
down.
• The appliance has started the procedure to recharge the resin inside the
water softener. The duration of the procedure is approximately 5 minutes.
The appliance does not fill with wa-
ter.
The display shows .
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this
information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain the
water.
The display shows .
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows .
• Close the water tap and contact an Authorised Service Centre.
Once you have checked the appliance, deactivate and
activate the appliance. If the problem occurs again,
contact an Authorised Service Centre.
For alarm codes not described in the table, contact an
Authorised Service Centre.
The washing and drying results are not satisfactory
Problem Possible solution
There are whitish streaks or bluish lay-
ers on glasses and dishes.
• The release quantity of rinse aid is too much. Adjust the rinse aid selec-
tor to a lower position.
• The quantity of detergent is too much.
There are stains and dry water drops
on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Adjust the rinse aid
selector to a higher position.
• The quality of the rinse aid can be the cause.
The dishes are wet.
• The program does not have a drying phase or has a drying phase with
low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a different brand
or activate the rinse aid dispenser and use rinse aid and multi-tablets
together.
Refer to "Hints and tips" for other
possible causes.
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