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MYKEY TROUBLESHOOTING
Condition Potential causes
I cannot create a
MyKey.
• The key or fob used to start the vehicle
does not have admin privileges.
• The key or fob used to start the vehicle is
the only admin key (there always has to be at
least one admin key).
• Vehicles with push button start: The
intelligent access key is not positioned
correctly next to the steering column or
placed in a backup slot. See Starting and
Stopping the Vehicle.
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See Using MyKey With
Remote Start Systems.
I cannot program the
configurable settings.
• The key or fob used to start the vehicle
does not have admin privileges.
• No MyKeys are created. See Creating a
MyKey.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See Using MyKey With
Remote Start Systems.
I cannot clear the
MyKeys.
• The key or fob used to start the vehicle
does not have admin privileges.
• No MyKeys are created. See Creating a
MyKey.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See Using MyKey With
Remote Start Systems
MyKey 67
2015 Expedition (exd)
Owners Guide gf, 1st Printing, July 2014
USA (fus)
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