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Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
11
Before you call for service…
www.GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Control in
OFF
position. • Move the control to a temperature setting.
operate
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Front leveling legs need • See
Leveling Legs.
(slight vibration
adjusting.
is normal)
Compressor operates for
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature control •See
About the control.
to maintain even
set at the coldest setting.
Fresh food or freezer
Temperature control not set • See
About the control.
compartment too warm
cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See
About the control.
Door left open. • Check to see if package is holding door open.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Ice cubes have
Food transmitting odor/taste • Wrap foods well.
odor/taste
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Slow ice cube freezing
Door left open. • Check to see if package is holding door open.
Temperature control not set • See
About the control.
cold enough.
Refrigerator has odor
Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. • See
Care and cleaning.
temperatures.)
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