User Manual GE GNE25JSKBFSS 24.7 Cu. Ft. French-Door Refrigerator

GE GNE25JSKBFSS 24.7 Cu. Ft. French-Door Refrigerator - Use Manual - Use Guide PDF.
Documents: Go to download!
  • User Manual - (English, French, Spanish)



USER MANUAL Refrigerator

OPERATING INSTRUCTIONS

Features

1. Space-saving icemaker (on some models): Icemaker and bin are located on the door creating more usable storage space.

2. LED lighting: LED lights in the fresh food compartment are located at the top center and on the left and right sides of climate zone pans. LED lights are also located in the freezer; see pages 13 and 14.

3. Full-width drawer: A full-width drawer that can accommodate larger items is located at the bottom of the fresh food compartment.

4. QuickSpace™ shelf (on some models): Functions as a normal full-sized shelfwhen needed and easily slides back to store tall items below.

5. Removable/adjustable door bins: Can be moved up or down to accommodate your needs.

6. Climate zone drawers: Separate pans for produce storage.

7. Water filter: Accessible for easy replacement.

1. Floating snack pan

Can be moved to different locations to best serve your needs.

2. LED lighting

LED light is located at the top of the fresh food compartment. LED lights are also located in the freezer; see pages 13 and 14.

3. Full-width shelves

Full-width shelves that can accommodate larger items.

4. Full-width gallon door bins

Nonadjustable full-width door bins that will hold gallon containers.

5. Climate zone pans

Separate bins for produce storage.

6. Water filter (on some models)

Accessible for easy replacement.

7. Adjustable door bins

Can be moved up or down to accommodate your needs.

8. Icemaker (on some models)

Icemaker is located in the freezer on some models. Icemaker Kit IM4D is available for models that are icemaker-ready. For installation instructions see the IM4D owner's manual found at GEAppliances.com.

Controls

GBE21D, GBE21A ,Internal Control

1. Freezer Compartment Temperature Control: Adjust freezer compartment temperature. The freezer temperature is preset in the factory at the Colder position. Allow 24 hours for temperature to stabilize to the preset recommended setting.

2. Fresh Food Compartment Temperature Control: Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at the Colder position. Allow 24 hours for temperature to stabilize to the preset recommended setting.

GDE21D, GDE21E, PDE21K, GDE25E, GNE21D, GNE21F, PNE21K, PNE21N, GWE19J, GNE25D, GNE25J, PNE25J, CNE25S, PNE25N, GNE27J, GNE27E

1. Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer temperature is preset in the factory at 0°F (-17.8°C). Allow 24 hours for temperature to stabilize to the preset recommended setting.

2. Fresh Food Compartment Temperature Control

Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at 37°F (2.8°C). Allow 24 hours for temperature to stabilize to the preset recommended setting.

3. Water Filter

Press and hold 3 seconds to reset the Water Filter.

4. Turbo Cool

To set the TurboCool™, press the Turbo Cool pad for 3 seconds. The display will show tc. TurboCool™ rapidly cools the refrigerator compartment in order to more quickly cool foods. Use TurboCool™ when adding a large amount of the food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature, orwhen putting awaywarm leftovers. It can also be used if the refrigerator has been without power for an extended period.

5. Door Alarm

To set the alarm, press the Door Alarm pad. This alarm will sound if either door is open for more than 2 minutes. The beeping stops when you close the door.

NOTE: To put the refrigerator control in the OFF position, simultaneously touch the words Freezer and Fridge for 3 seconds. Power to the refrigerator cannot be disconnected by any setting on the control panel.

Changing °F to °C or °C to °F: Press and hold the DOOR ALARM" and "FREEZER" buttons simultaneously for 5 seconds to set °C to °F or °F to °C.

GYE18J, PYE18H, GFE24J, PFE24J, CFE24S, PFE24H, GFE26J

1. Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer temperature is preset in the factory at 0°F (-17.8°C). Allow 24 hours for temperature to stabilize to the preset recommended setting.

2. Fresh Food Compartment Temperature Control

Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at 37°F (2.8°C). Allow 24 hours for temperature to stabilize to the preset recommended setting.

3. Water Filter

Press and hold 3 seconds to reset the Water Filter.

4. Turbo Cool

To set the Turbo Cool™, press the Alarm pad for 3 seconds. The display will show tc. Turbo Cool™ rapidly cools the refrigerator compartment in order to more quickly cool foods. Use Turbo Cool™ when adding a large amount of the food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature, orwhen putting awaywarm leftovers. It can also be used if the refrigerator has been without power for an extended period.

5. Alarm

Press the Alarm pad to toggle the door alarm between off and on. The alarm will sound if either door is left open for more than 2 minutes. The beeping stops when you close the door.

6. Lock

Press and hold the Lock pad for 3 seconds to lock out ice and water dispenser and all other controls. Press and hold to unlock the controls.

7. LED dispenser Light

Press the Light pad to turn your dispenser light on and off.

Changing °F to °C or °C to °F: Press and hold the FREEZER" and "ALARM" buttons simultaneously for 5 seconds to set °C to °F or °F to °C.

Sabbath Modes (on some models)

Models with Figure B controls

  • Press and hold the "DOOR ALARM" and "WATER FILTER" buttons simultaneously for 5 seconds to enter/exit Sabbath Mode.

Models with Figure C controls

  • Press and hold the "LOCK" and "LIGHT" buttons simultaneously for 5 seconds to enter/exit Sabbath Mode

Dispenser (on some models)

Water & Ice Dispenser

(See Controls)

  • Press the glass gently against the dispenser cradle.
  • The spill shelf is not self-draining. To reduce water spotting, the shelf should be cleaned regularly.
  • If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.

To remove Dispenser Tray

  • Pull Dispenser Tray out.

To reinstall Dispenser Tray

  • Push in until it is firmly in place.

Door Ice Bin

  1. Open left fresh food door.
  2. Pull down latch to release bin door.
  3. Using handhold, lift ice bucket up and out to clear locators in bottom of bin.
  4. To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.
  5. If bucket cannot be replaced, rotate the Ice Bucket Fork 1/4 turn clockwise

Internal Water Dispenser (on some models)

The water dispenser is located on the left wall inside the refrigerator compartment.

To dispense water:

  1. Hold the glass against the recess.
  2. Push the water dispenser button
  3. Hold the glass underneath the dispenser for 2-3 seconds after releasing the dispenser button.Water may continue to dispense after the button is released.

If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser button for at least 5 minutes to remove trapped air from the water line and to fill the water system. During this process, the dispenser noise may be loud as the air is purged from the water line system. To flush out impurities in the water line, throw away the first 6 glassfuls of water.

Important Facts About Your Dispensers

  • Do not add ice from trays or bags to the door icemaker bucket. It may not crush or dispense.
  • Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute remove the ice bucket, poke it through with a wooden spoon
  • Beverages and foods should not be quick-chilled in the door icemaker bin. Cans, bottles or food packages in the storage drawer may cause the icemaker or auger to jam.
  • To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
  • Some crushed ice may be dispensed even though you selected CUBED ICE. This happens occasionally when a few cubes accidentally get directed to the crusher.
  • After crushed ice is dispensed, some water may drip from the chute.
  • Sometimes a small mound of frost will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly.

Water Filter Cartridge - MWF (on some models)

Water Filter Cartridge

  • The water filter cartridge is located in back upper right corner of the refrigerator compartment.

When to replace the filter on models with a replacement indicator light

  • There is a replacement indicator light for the water filter cartridge on the dispenser. A red light will start blinking to tell you that you need to replace the filter soon.
  • The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.

When to replace the filter on models without a replacement indicator light

  • The filter cartridge should be replaced every six months or earlier if the flow of water to the dispenser or icemaker decreases.

Removing the filter cartridge

  • If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.

Installing the Filter Cartridge

  1. Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation.
  2. Line up the arrow on the cartridge and the cartridge holder. Place the top of the new cartridge up inside the holder. Do not push it up into the holder.
  3. Slowly turn it to the right until the filter cartridge stops. DO NOT OVERTIGHTEN. As you turn the cartridge, it will automatically raise Cartridge itself into position. The cartridge will Holder move about a 1/2 turn.
  4. Run water from the dispenser for 1-1/2 gallons (about three minutes) to clear the system and prevent sputtering.
  5. Press and hold the RESET WATER FILTER pad (on some models) on the dispenser for three seconds.

Filter Bypass Plug

  • You must use the filter bypass plug when a replacement filter cartridge is not available. The dispenser and the icemaker will not operate without the filter or filter bypass plug.

Water Filter Cartridge - XWF (on some models)

Water Filter Cartridge

  • The water filter cartridge holder is located in the back upper-right corner of the fresh food refrigerator compartment.

When to Replace the Filter

If there is a replacement indicator light for the water filter cartridge on the dispenser, the red filter light will start blinking to tell you that you need to replace the filter soon.

  • For external control models, the filter light will blink while you are dispensing until the filter is replaced.
  • For top control models, the filter light will blink while the door is open until the filter is replaced.

For models that don't have the indicator light, the filter cartridge should be replaced every six months, or earlier if the flow of water to the dispenser or icemaker decreases.

Removing the Filter

Ifyou are replacing the filter, first remove the previous one:

  1. Open the filter cartridge housing by squeezing the 2 front tabs and gently pulling down.
  2. Rotate the filter down.
  3. Gently grasp the filter and slowly turn it counterclockwise about a % turn. The filter should automatically release itself when you have rotated it far enough to the left. A small amount of water may drip down.

Filter Bypass Plug

  • To reduce the risk of property damage due to water leakage, you MUST use the filter bypass plug when a replacement filter cartridge is not available. Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES. In Canada, call 800.561.3344. The dispenser and icemaker will not operate without either the filter or bypass plug installed. The bypass plug is installed in the same way as a filter cartridge

Installing the Filter in a Bottom Freezer Refrigerator

1. Open the filter cartridge housing by squeezing the 2 front tabs and gently pulling down.

2. Line up the ports on the filter with the ports on the filter cartridge holder, and gently insert the filter

3. Slowly turn the filter to the right until it stops. DO NOT OVERTIGHTEN. As you turn the filter, it will automatically adjust itself into position. The filter will move about a % turn or 90 degrees, until the arrow on the filter aligns with the arrow on the filter cartridge holder.

4. Slowly push the filter up into the clips.

5. Close the filter cartridge housing by gently pushing the lid upwards until the tabs lock into place.

6. Run water from the dispenser for 2 gallons (7.6 liters) or approximately 5 minutes to clear the system. Water may spurt out and air bubbles may be visible during this process. Ifwater is not flowing, check to make sure the filter has been fully rotated to the right.

7. Press and hold the WATER FILTER pad (only on select models) on the dispenser for three seconds.

Application Guidelines/Water Supply

Shelves and Bins

Not all features are on all models.

Rearranging the Refrigerator Shelves

Shelves in the refrigerator compartment are adjustable.

To remove the shelves:

  1. Remove all items from the shelf.
  2. Tilt the shelf up at the front.
  3. Lift the shelf up at the back and bring the shelf out.

To replace the shelves:

  1. While tilting the shelf up, insert the top hook at the back of the shelf in a slot on the track.
  2. Lower the front of the shelf until the bottom of the shelf locks into place.

Quick Space Shelf (on some models)

  • This shelf splits in half and slides under itself for storage of tall items on the shelf below.
  • This shelf can be removed and replaced or relocated.

  • NOTE: The back half of the Quick Space Shelf is not adjustable.

Adjustable Door Bins (on some models)

  • To remove: Lift the bin straight up ; then pull out
  • To replace: Engage the bin in the molded supports on the door and push down to lock in place.

Non-Adjustable Gallon Door Bins (on some models)

  • To remove:Lift the bin straight up ; then pull out
  • To replace: Engage the bin in the molded supports on the door and push down to lock in place.

Pans

Not all features are on all models.

Climate Zone Pans

  • Keep fruits and vegetables organized in separate compartments for easy access. Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.
  • To remove pan: Slide the pan out to the stop position, lift the pan up and past the stop position and pull forward.

Full -Width Pan (on some models)

To remove pan:

  1. Pull the pan out to the stop position.
  2. Lift the front of the drawer up and out.

To replace pan:

  1. Place back of the drawer in first and rotate drawer front down to seat it on the slides.
  2. Push the drawer in to the closed position.

How to Remove and Replace Drawer Divider

To remove:

  1. Pull the drawer out to the stop position.
  2. Slide pan divider to right to release it from pan.

To replace:

Reverse steps 1 and 2 to replace drawer divider.

Floating Snack Pan (on some models)

  • This pan can be moved to the most useful location for your family’s needs.
  • To remove, slide the pan out to the stop position, lift the pan up and past the stop position and lift it out.

Freezer Drawer (on some models)

Not all features are on all models.

FREEZER BASKETS

  1. An ice bucket in the top basket (on some models).
  2. A top full-width basket.
  3. A bottom full-width basket (with divider - in some models).

NOTE: Do not fill baskets higher than the rim of the basket. This may cause baskets to stick or jam when opening or closing.

Top Basket Removal

To remove the top full-width basket on freezer drawer models:

  1. Pull the basket out to the stop location.
  2. Lift basket up to release it from the slides.

When replacing the basket, make sure that the basket remains mounted on the side rails and over the slides of the bottom basket.

NOTE: Always be sure to fully close this basket.

Bottom Basket Removal

To remove the bottom full-width basket on freezer drawer models:

  1. Open the bottom freezer drawer until it stops.
  2. Remove the top freezer basket.
  3. The bottom freezer basket rests on the inside tabs on the drawer slides.
  4. Lift the front of the basket and pull forward.
  5. Release the pin from the slot to remove the basket.

When replacing the bottom full-width basket, tilt the basket back and lower it into the drawer. Rotate the basket to a horizontal position and press down. Make sure to place the pin back into the slot.

NOTE: Always be sure that the basket is seated on the bracket tabs before sliding the drawer back into the freezer.

Freezer Compartment

Not all features are on all models

FREEZER SHELF AND BASKET

  1. A full-width fixed wire shelf
  2. A full-width sliding plastic basket

Basket Removal

To remove the full-width sliding basket on freezer door models:

  1. Open the basket out to its full extension.
  2. Lift up the front of the basket and pull straight out to remove.

When replacing the basket, insert the plastic basket into the lower liner rails and push back into place.

Fixed Shelf Removal

  • NOTE: The full-width wire shelf is not intended to slide.
  • To remove for cleaning, push the shelf to one side while then pull up on the opposite side and out to remove.
  • To replace the full-width wire shelf, insert one side of the shelf into the supports, pushing the shelf to that side until the opposite side will fit into its supports.

Automatic Icemaker

A newly installed refrigerator may take 12 to 24 hours to begin making ice.

Automatic Icemaker (on some models)

  • The icemaker will produce seven cubes per cycle approximately 100-130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
  • If the refrigerator is operated before the water connection is made to the icemaker, set the power switch in the OFF position.
  • When the refrigerator has been connected to the water supply, set the power switch to the ON position.
  • The icemaker will fill with water when it cools to 15°F (-10°C). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.
  • You may hear a buzzing sound each time the icemaker fills with water.
  • Throw away the first few batches of ice to allow the water line to clear.
  • Be sure nothing interferes with the sweep of the feeler arm.
  • When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together.
  • If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.

For Refrigerator Models with Icemaker in the Door

Ice Bucket and Dispenser

  • Open the ice box door on inside of the left door.
  • Pull up and out on the ice bucket in the left hand door to remove it from the compartment.
  • To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.
  • If bucket cannot be replaced, rotate the ice bucket fork 1/4 turn clockwise.
  • Icemaker can be turned on and off using this display (see Controls on pages 7 and 8.)

For Refrigerator Models with Icemaker in the Freezer Compartment

  • Some models come with an icemaker installed in the freezer compartment. For those models that come ice-maker ready, you can purchase Kit IM4D

Care and Cleaning

Cleaning the Outside

FINGERPRINT RESISTANT STAINLESS STEEL*, BLACK STAINLESS, SLATE, DARK SLATE, PAINTED - Outside surfaces, door handles, and trim

DO USE DO NOT USE
Soft, clean cloth or sponge Microfiber cloth Abrasive cloths, paper towels, scrubbing sponges (with or without soap), scouring or steel wool pads
Mild detergent mixed with warm water
Abrasive powders, liquids, or sprays Oven cleaners
Window sprays, ammonia, or bleach Alkaline cleaners
Citrus or plant oil-based cleaners Stainless steel cleaners
Acidic or vinegar-based cleaners

STAINLESS STEEL - Outside surfaces, door handles, and trim:

DO USE

DO NOT USE

Soft, clean cloth or sponge

Abrasive cloths, scrubbing sponges, scouring or steel wool pads

Mild detergent mixed with warm water Approved stainless steel cleaners; Visit the GE Appliances parts store for approved stainless steel cleaners: GEAppliancesparts.com or call 877.959.8688

Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish and small blemisheson stainless steel surfaces only.

Abrasive powders or sprays

Window Sprays or Ammonia

Citrus or plant oil-based cleaners

Acidic or vinegar-based cleaners

Oven cleaners

Cleaners containing acetone (propanone)

Any cleanerwith WARNING about plastic contact

Cleaning the Inside

  • Unplug the refrigerator before cleaning.
  • If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
  • Use an appliance wax polish on the inside surface between the doors.
  • Use warm water and baking soda solution-about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.

Behind the Refrigerator

  • Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
  • Raise the leveling legs located at the bottom front of the refrigerator.
  • Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
  • Lower the leveling legs until they touch the floor.

Preparing for Vacation

For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.

If the temperature can drop below freezing, have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.

  1. Tum refrigerator off or unplug the refrigerator.
  2. Empty ice bucket
  3. Tum water supply off

If you cut the water supply off, turn off the ice maker.

Upon returning from vacation:

  1. Replace the water filter.
  2. Run 2 gallons (7.57 liters) of water through the cold water dispenser (about 5 minutes) to flush the system.

Preparing to Move

  • Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.
  • When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator.
  • Handle only from the sides of the refrigerator.
  • Be sure the refrigerator stays in an upright position during moving.

Replacing the Lights

  • There is LED lighting in the fresh food compartment at the top center and on the left and right sides above the climate zone pans on the french door models.
  • LED lighting is located at the top of the fresh food compartment on the single door models.
  • LED lights are also located at the top of the left and right sides of the freezer in all models.
  • An authorized technician will need to replace the LED light.
  • If this assembly needs to be replaced, call GE Appliances Service at 1.800.432.2737 in the United States or 1.800.561.3344 in Canada.

Installation Instructions

BEFORE YOU BEGIN

Read these instructions completely and carefully.

  • IMPORTANT — Observe all governing codes and ordinances. Save these instructions for local inspector’s use.
  • Note to Installer – Be sure to leave these instructions with the Consumer.
  • Note to Consumer-Keep those instructions for future reference
  • Skill level-installation of this appliance requires basic mechanical skills
  • Completion time - Refrigerator Installation can vary
  • Water Line Installation 30 minutes
  • Proper installation is the responsibility of the installer
  • Product failure due to improper installation is not covered under the Warranty

PREPARATION

MOVING THE REFRIGERATOR INDOORS

  • If the refrigerator will not fit through a doorway, the refrigerator door and freezer drawer can be removed.
  • To remove the refrigerator door, see the Installing the Refrigerator section.
  • To remove the freezer drawer, see the Removing the Freezer Drawer section.

WATER SUPPLY TO THE ICE MAKER AND DISPENSER

  • If the refrigerator has an ice maker, it will have to be connected to a cold water line, A GE Appliances water supply kit (containing tubing, shutoff valve, fittings and instructions) is available at extra cost from your dealer

TOOLS YOU MAY NEED

APPLIANCE DIMENSIONS

MEASURE THE CABINET OPENING ACCORDING TO THE WIDTH OF THE REFRIGERATOR

  • Measure width of cabinet opening where refrigerator will be placed, B. Be sure to account for any countertop overhang, baseboard thickness and any clearance desired. Width, B, should not be less than 30”-36” (76.2 cm - 91.4 cm) (depending on model). The refrigerator will be placed approximately in the middle of this opening.

INSTALLING THE REFRIGERATOR

REFRIGERATOR LOCATION

  • Do not install the refrigerator where the temperature will go below 60°F (16°C) because it will not run often enough to maintain proper temperatures.
  • Do not install the refrigerator where the temperature will go above 100°F (37°C) because it will not perform properly.
  • Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.
  • Install it on a floor strong enough to support it fully loaded.

CLEARANCES

Allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections.

  • Sides 1/8" (3 mm)
  • Top 1" (25 mm) Cabinet/Hinge Cover
  • Back 2" (50 mm)

IMPORTANT NOTES

This refrigerator without the handles ranges from 34” to 35-1/4” (86.4 cm - 89.5 cm) depending on your model (see dimension G on the previous page). Doors and passageways leading to the installation location must be at least 36” (91.4 cm) in order to leave the doors attached to the refrigerator while transporting it into the installation location.

  • If passageways are less than 36” (91.4 cm), the refrigerator doors can easily be scratched and damaged. The doors can be removed to allow the refrigerator to be safely moved indoors.
  • If you need to remove the door and you have the french door model, see Removing French Doors.
  • If you need to remove the door and you have the single fresh food door model, see Reversing the Door.
  • To remove the freezer door and you have the model with a freezer drawer see Removing Freezer Drawer.
  • If you have the model with the hinged freezer door see Reversing the Door.
  • If it is NOT necessary to remove doors, skip to Page 31. Leave tape and all packaging on doors until the refrigerator is in the final location. Once in place, install door handles (see Steps 1 and 2).
  • SKID REMOVAL: Tilt refrigerator to each side to remove skid.

1. ATTACH FRESH FOOD HANDLE(S)

  • Attach the handle to the mounting fasteners by aligning the slots on the handle with the mounting fasteners. Slide the handle down until you hear a “click”.
  • NOTE: For French Door models, follow the same procedure for both doors.

2. ATTACH FREEZER HANDLE

  • Attach the handle to the mounting fasteners by aligning the slots on the handle with the mounting fasteners. Slide the handle to the right until you hear a “click”.

REMOVING FRENCH DOORS (on some models)

IMPORTANT NOTES

When removing french doors:

  • Read the instructions all the way through before starting.
  • Handles are included inside the refrigerator.
  • Place the screws by their related parts to avoid using them in the wrong places.
  • Provide a non-scratching work surface for the doors.

Tape the doors shut with adhesive tape.

1. REMOVING RIGHT DOOR

A. Remove the hinge cover on top of the right fresh food door by removing the screw using a Phillips screwdriver.

B Using a 5/16” socket ratchet/driver, remove the bolts securing the top hinge to the cabinet. Lift the hinge support straight up to free the hinge pin from the socket in the top of the door.

C. Remove the tape from the right door and tilt the door away from the cabinet. Lift the door off the center hinge pin.

D. Set the door on a non-scratching surface with the inside up.

2. REMOVING LEFT DOOR

A. For Ice and Water Models Only: Unplug the water line from the back of the refrigerator and remove all tape that fixes the water line to the refrigerator

B. Remove the hinge cover on top of the left fresh food door by removing the screw using a Phillips screwdriver

C. Unplug the 3 wire connectors and move the wires until you can see the screws holding the hinge.

For Ice and Water Models Only: Pull the water line very carefully.

D. Using a 5/16” socket/ratchet driver, remove the bolts securing the top hinge to the cabinet.

For NON Ice and Water Models Only: Lift the hinge straight up to free the hinge pin from the socket in the top of the door and pass the wire through the slot in the hinge. For Ice and Water Models Only: Do not remove hinge from the door.

E. Remove the tape from the door, open the door 90 degrees and tilt the door away from the cabinet. Lift the door off the center hinge pin.

F. Set the door on a non-scratching surface with the inside up.

3. REMOVING CENTER HINGES AND BRACKETS

A. Using a 1/4" Allen wrench, remove the 2 hinge pins from the hinge brackets.

B. Using a 5/16" socket/ratchet driver, remove the bolts securing the center hinge brackets to the cabinet.

REINSTALLING FRENCH DOORS (on some models)

1. REINSTALLING CENTER HINGE BRACKETS AND HINGES

A. Using a 5/16” socket/ratchet driver, reinstall the bolts and center hinge brackets to the cabinet.

B. Using a 1/4” Allen wrench, reinstall the 2 hinge pins into the hinge brackets

2. REHANGING THE RIGHT DOOR

A. Lower the refrigerator door onto the right hinge pin.

B. Make sure the door is aligned with the cabinet. Attach the hinge to the top of the cabinet loosely with bolts removed earlier.

C. Make sure the gasket on the door is flush against the cabinet and is not folded. Tighten the bolts to 60 lb/in.(6.78 Nm).

D. Replace the right hinge cover on top of the refrigerator using a Phillips screwdriver.

3. REHANGING THE LEFT DOOR

A. For NON Ice and Water Models Only: Pass the wire through the slot in the hinge. Place the hinge pin into the top of the door.

B. Lower the refrigerator door onto the left hinge pin.

C. Make sure the door is aligned with the cabinet. Attach the hinge to the top of the cabinet loosely with bolts removed earlier.

D. Make sure the gasket on the door is flush against the cabinet and is not folded. Tighten the bolts to 60 lb/in. (6.78 Nm).

E. Plug the wire connectors together and rout the wire inside the plastic port

F. For Ice and Water Models Only: Put the water line into the hole and pass through the plastic port to the back of the refrigerator. Plug the water line back into the fixture on back of the refrigerator. Tape water line to the refrigerator.

G. Replace the left hinge cover on top of the refrigerator using a Phillips screwdriver

REMOVING FREEZER DRAWER (on some models)

1. REMOVE THE BASKETS

A. Open the freezer drawer until it stops.

B. Pull the top basket out until it stops. Lift the basket up on the front and out to remove.

C. The lower basket rests on a frame inside the freezer drawer. Lift the front of the basket and pull it forward. Release the pins from the slots on the frame to remove the basket.

2. REMOVE THE DRAWER FRONT

A. Remove the screw on each side of the railing.

B.Lift up on both sides of the freezer drawer handle to separate the drawer railings from the rail assemblies.

C. Set the drawer front on a non-scratching surface.

D. Push the rail assemblies back into locking position.

3. REINSTALL FREEZER DRAWER FRONT

A.Pull the rail assemblies to the maximum extension.

B.Locate the slots on the inside of each slide.

C. Insert the hooks on the ends of the drawer assembly extensions into the slots near the back of the slides.

D.Lower the front end of the freezer drawer assembly so the side tabs fit into the front slots on the rail assemblies

E. Replace the safety screws in both sides of the slide assemblies.

F. Replace lower and upper baskets (see About freezer drawer, page 12).

REVERSING THE DOOR (on some models)

1. REMOVE THE REFRIGERATOR DOORS

A. Tape the door shut with masking tape.

B. Remove right and left hinge covers on top of the refrigerator using a Phillips screwdriver.

C. Using a 5/16” socket/ ratchet driver, remove the bolts securing the top hinge to the cabinet. Lift the hinge straight up to remove.

D. Remove the tape and tilt the fresh food door away from the cabinet. Lift the door off of the center hinge pin.

E. Set the fresh food door on a non-scratching surface with the inside up.

For Models With a Freezer DRAWER:

F. Using a 1/4” Allen wrench, remove the hinge pin from the hinge bracket. The hinge pin will be used again on the opposite side.

G. Using a 5/16” socket/ratchet driver, remove the bolts securing the center hinge to the cabinet.

H. Remove the button plugs on the left side of the cabinet across from where the hinge bracket was located and install in the holes where the bracket was removed.

I. Flip the center hinge bracket and install on the left side of the cabinet where the button plugs were removed.

J. Using a 1/4” Allen wrench, install the hinge pin into the center hinge bracket.

For Models With a Freezer DOOR:

F. Tape the freezer door shut with adhesive tape

G. Using a 1/4” Allen wrer remove the hinge pin fi the hinge bracket. The hinge pin will be used again on the opposite side.

H.Remove the tape and tilt the door away from the cabinet. Lift the door off of the bottom hinge pin.

I. Using a thing-blade screwdriver remove the button plug from the top left side of the door and install it on the opposite side.

J. Set the door on a non-scratching surface with the inside up.

K. Using a 5/16” socket/ ratchet driver, remove the bolts securing the center hinge to the cabinet.

L. Locate the button plugs in the kit and install them in the opposite side of center hinge.

M. Flip the center hinge bracket. Using a 5/16” socket/ratchet driver, install the center hinge bolt on the left side of the cabinet and torque to 60 in-lb. (6.78 Nm).

N. Using a 1/4” Allen wrench, install the hinge pin into the center hinge bracket. Do not let the pin go past the bottom of the bracket.

O. Using a 5/16” socket/ ratchet driver, remove the screws from the bottom hinge bracket. These will be reinstalled on the other side. Pull up on the hinge pin to remove.

P. Using a Torx T-20 screwdriver, remove the screw from the cabinet and install it on the other side.

Q. Using 5/16” socket/ ratchet driver, install the bottom hinge bracket and torque the screws to 60 in-lb. (6.78 Nm).

Remount the hinge and pin in the opposite hole on the cabinet.

2. REINSTALL FREEZER DOOR

A. Using a Torx T-20 screwdriver, remove the bolts securing the door stop on the bottom right of the door.

B. Using a Trox T-20 screwdriver, remove the plastic force closure on the bottom right of the door.

C. Flip the plastic force closure and mount it to the bottom left of the door.

D. Install the door stop to the bottom left of the door.

E. Lower the freezer door and make sure to insert the hinge pin in the bottom hole of the door.

F. Straighten the door and line it up with the center hinge bracket. Using a 1/4” Allen wrench, turn the hinge pin until it extends through the hinge bracket and into the door

3. REINSTALL FRESH FOOD DOOR

A.Using a Torx T-20 screwdriver, remove the bolts securing the door stop on the bottom right of the door.

B. Transfer the plastic thimble to the opposite hole. Install the door stop with the plastic thimble on the opposite side.

C. Using a Trox T-20 screwdriver, remove the plastic force closure on the bottom right of the door.

D. Flip the plastic force closure and mount it to the bottom left of the door.

E. Install the door stop to the bottom left of the door.

F. Lower the fresh food door and make sure to insert the hinge pin in the bottom hole of the door.

G. Remove the hinge base from the hinge. Flip the hinge over and remount to hinge base.

H. Insert the top hinge pin inside the hole in the top left of the fresh food door. Make sure the door is aligned with the cabinet. Attach the hinge to the top of the cabinet loosely with the bolts that were removed previously.

Make sure the gasket on the door is flush against the cabinet and not folded.

Support the door on the handle side and make sure the door is straight and the gap between the doors is even across the front.

While holding the door in place, tighten the screws to 60 in-lb.(6.78 Nm).

For Models with a Freezer DRAWER:

I. Remove the front insert from the left hinge cover. Install the left hinge cover using a Phillips screwdriver and the screw removed earlier.

J. Install the front insert into the right hinge cover. Install the right hinge cover using a Phillips screwdriver and the screws removed earlier.

For Models with a Freezer DOOR:

I. Locate the left hinge cover that comes with the kit. Using a Phillips screwdriver, install the cover with the screws provided.

J. Locate the insert for the right hinge cover that comes with the kit and install.

K. Using a Phillips screwdriver, install the right hinge cover with screws provided.

4. TRANSFER HANDLE MOUNTING FASTENERS

A. Remove the plug from the lower right whole.

B. Using a Phillips screwdriver remove the screws holding the mounting brackets from the left side and install them on the right side.

5.INSTALLING LOGO BADGE

A. Locate the new logo badge from the kit.

Remove the adhesive backing paper and align the pins on the back of the badge with the holes in the door. Apply pressure to the badge to ensure it sticks to the door.

B. Locate the button plug from the kit and install it in the opposite side of handle.

CONNECTING TO THE HOUSE WATER LINE (Icemaker models only)

A cold water supply is required for automatic icemaker operation. If there is not a cold water supply, you will need to provide one. See Installing the Water Line section.

A. If you are using copper tubing, place a compression nut and ferrule (sleeve) onto the end of the tubing coming from the house cold water supply.

If you are using the SmartConnect™ tubing, the nuts are already assembled to the tubing.

B. If you are using copper tubing, insert the end of the tubing into the refrigerator connection, at the back of the refrigerator, as far as possible. While holding the tubing, tighten the fitting.

If you are using SmartConnect™ tubing, insert the molded end of the tubing into the refrigerator connection, at the back of the refrigerator, and tighten the compression nut until it is hand tight. Then tighten one additional turn with a wrench. Over tightening may cause leaks.

C. Fasten the tubing into the clamp provided to hold it in position. You may need to pry open the clamp

One of the illustrations below will look like the connection on your refrigerator.

Icemaker-Ready Models

Icemaker-Installed Models

TURN ON THE WATER SUPPLY (Icemaker models only)

Turn the water on at the shutoff valve (house water supply) and check for any leaks.

PLUG IN THE REFRIGERATOR

On models with an icemaker, before plugging in the refrigerator, make sure the icemaker power switch is set to the 0 (off) position.

See the grounding information attached to the power cord.

PUT THE REFRIGERATOR IN PLACE

Move the refrigerator to its final location.

LEVEL THE REFRIGERATOR

Adjustable legs at the front corners of the refrigerator should be set so the refrigerator is firmly positioned on the floor, and the front is raised just enough that the door closes easily when opened about halfway.

To adjust the leveling legs, turn the legs clockwise to raise the refrigerator, counterclockwise to lower it.

LEVEL THE REFRIGERATOR DOORS (on some models)

Remember a level refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the refrigerator.

If the doors remain uneven, turn the adjustable pin to raise the lowest door using a 1/4” alien wrench to turn the pin.

Refrigerator suggested assembly

Shelves shown in the location for best energy efficiency.

INSTALLING THE WATER LINE

BEFORE YOU BEGIN
Recommended copper water supply kits are WX8X2, WX8X3 or WX8X4, depending on the amount of tubing you need. Approved plastic water supply lines are SmartConnect™ Refrigerator Tubing (WX08X10006, WX08X10015 and WX08X10025). When connecting your refrigerator to a GE Appliances Reverse Osmosis Water System, the only approved installation is with a GE Appliances RVKit. For other reverse osmosis water systems, follow the manufacturer's recommendations.
If the water supply to the refrigerator is from a Reverse Osmosis (RO) Water Filtration System AND the refrigerator also has a water filter, use the refrigerator's filter bypass plug. Using the refrigerator's water filtration cartridge in conjunction with the RO water filter can result in hollow ice cubes. Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800.GE CARES. In Canada, visit call 800.561.3344.

This water line installation is not waranted by the refrigerator or ice maker manufacturer. Follow these instructions carefully to minimize the risk of expensie water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to corect water hammer before installing the water supply line to the refrigerator.
To prevent burns and product damage, do not hook up the water line to the hot water line.
If the refrigerator is operated before the water Connection is made to the ice maker, see Controls section on page 10 to tum ice maker off.

See other models: PDW8280N20SS PGP7030DL1WW GTS17BCMBRAA JVM1540SM4SS JB650DF2CC
Do not install the ice maker tubing in areas wher.temperatures fall below freezing.
When using any electrical device (such as a power drill) during installation, be sure the device is double insulated or grounded in a manner to prevent the hazard of electric shock, or is battery powered. All instalations must be in accordance with local plumbing code requirements.
WHAT YOU WILL NEED

  • Copper or SmartConnect Refrigerator Tubing kit, 1/4 outer diameter to connect the refrigerator to the water supply. If using copper, be sure both ends of the tubing are cut square.

To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.
SmartConnect Refrigerator Tubing Kits are available in the following lengths:
6' (1.8 m)- WX08X10006
15 '(4.6 m)- Wx08X10015
25' (7.6 m) -Wx08X 10025

NOTE: The only Café approved plastic tubing is that supplied in SmartConnect Refrigerator Tubing kits. Do not use any other plastic water supply line because the line is under pressure at all times. Certain types of plastic will crack or rupture with age and cause water damage to your home.

  • A GE Appliances water supply kit (containing tubing, shutoff valve and fittings listed below) is available at extra cost from your dealer or from Parts and Accessories, 877-959-8688 (in Canada 1.800.661.1616).

  • A cold water supply. The water pressure must be between 20 and 120 p.s.i. (138-827 kPa).

  • Power drill.

  • 1/2 or adjustable wronch.

  • Straight and Phillips blade sorewdriver

  • Two 1/4" outer diameter compression nuts and 2 femules (sleeves) to connect the copper tubing to the shutof valve and the refrigerator water valve.

OR

  • If you are using a SmartConned Refrigerator Tubing kit, the necessary fittings are preassembled to the tubing .

  • If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. Do not cut formed end from SmartConnect™ Refrigerator tubing.

  • Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32" at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make surea saddle-type valve complies with your local plumbing codes.

Install the shutoff valve on the nearest frequenty used drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Tum on the nearest faucet long enough to clear the line of water.

2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.

3. DRILL THE HOLE FOR THE VALVE
Drill a 1/4" hole in the water pipe (even if using a self-piercing valve), using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe.
Take care not to allow water to drain into the drill.
Failure to drill a 1/4" hole may result in reduced ice production or smaller cubes .

4.FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold waler pipe with the pipe damp.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
5. TIGHTEN THE PIPE CLAMP
Tighten the damp screws until the sealing washer begins to swell.
NOTE: Do not over tighten or you may crush the tubing.

6. ROUTE THE TUBING
Route the tubing between the cold water line and the refrigerator.
Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible .

7.CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve.
Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.
For plastic tubing from a SmartConnect Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten compression nut until it is hand tight, then tighten one additional turm with a wrench. Over tightening may cause leaks.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

8.FLUSH OUT THE TUBIN
Turn the main water supply on and flush out the tubing until the water is clear.
Shut the water off at the water valve after about one quart (1 liter), or 2 minutes, of water has been flushed through the tubing.

To complete the installation of the refrigerator, go back to Step 12 in lInstalling the Refrigerator.

TROUBLESHOOTING

Normal Operating Conditions.

Do you hear what I hear? These conditions are normal.

HUMMM...
WHOOSH...

  • The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.
  • You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator.

  • You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures.
  • The fans change speeds in order to provide optimal cooling and energy savings.

CLICKS, POPS, CRACKS and SNAPS

  • You may hear cracking or popping sounds when the refnigerator is first plugged in. This happens as the refrigerator cools to the corect temperature.
  • The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes).
  • Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.
  • On models with an ice maker, after an ice making cycle, you may hear the ice cubes dropping into the ice bucket.
  • After dispensing ice, a motor will close the ice chute to keep warm room air from entering the ice bucket, maintaining ice at a freezing temperature..

  • The flow of refrigerant through the cooling coils may make a gurgling noise like boiling water .
  • Water dropping on the defrost heater can cause a sizzling. popping or buzzing sound during the defrost cycle.
  • A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.
  • Closing the door may cause a gurgling sound due to pressure equalization.

Troubleshooting Tips... Before you call for service

Problem Possible Causes What to Do
Refrigerator does not operate.

Refrigerator defrost cycle.

Either or both controls set to OFF
Refrigeratoris unplugged

The fuse is blown/circuit breaker is tripped

Refrigerator is in showroom mode

Wait about 30 minutes for defrost cycle to end

Sel the controls to a lower temperature setting

Push the plug completely into the outlet

Replace fuse or reset the breaker.

Unplug the refrigerator and plug it back in

Vibration of railing (slight vibration is normal) Leveling legs need adjusting. See Level the refrigerator.
Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating Ume. They start and stop often to maintain even temperatures )

Normal when refrigerator is first plugged in
Often occurs when e amounts of food e placed in refrigerator

Door lelf open

Hot weather or frequent door openings.

Temperature controls set at the coldest setting

Wait 24 hours for the refrigerator to completely
cool down.

This is normal.

Check to see if package is holding door open.

This is normal.

See Controls section

Refrigerator or freezer compartment too warm

Temperature control not set cold enough

Warm weather or frequent door openings
Door left open.

See Controls section

Set the temperature control one step colder.
See Controls section

Check to see if package is holding door open.

Frost or ice crystals on frozen food (frost within package is normal)

Door left open.

Too frequent or too long door openings

Check to see if package is holding door open.

This is normal.

Divider between refrigerator and freezer compartments feels warm Automatic energy saver system circulates warm liquid around front edge of freezer compartment

This helps prevent condensation on the
outside.

Automatic icemaker does not work

Icemaker power switch is in the OFF position

Water supply turned off or rot connected

Freezer compartment too warm.

Piled-up cubes in the storage bin cause the icemaker to shut off.
Ice cubes stuck in icemaker.

Set the power switch to the ON position.

See Installing the Water Line section

Wail 24 hours for the refrigerator to completely
cool down

Level cubes by hand

Turn off the icemaker, remove cubes, and tum
the icemaker back on

Freezer cooling, fresh food not cooling
Normal, when refrigerator first plugged in or after extended power outage
Wail 24 hours for temperature in both
compartments to reach selected temperatures
Ice dispenser opens after closing freezer drawer ( on some models) Normal The ice dispenser door may open after closing
freezer door (o allow access.
Ice cubes have odor/ taste

lce storage bin needs cleaning

Food transmitting adorftaste to ice cubes.

Interior of refrigerator needs cleaning.

Empty and wash bin. Discard old cubes.

Wrap foods well

See Care and Cleaning section.

Small or hollow cubes Water filter clogged. Replace filter cartridge with new cartridge or
with plug
Slow ice cube freezing


Door left open.

Temperature control not set cold enough

Check to see if package is holding door open

See Controls section

Frequent ‘buzzing sound” Icemaker power switch is in the I (on)
position, but the water supply to the
refrigerator has not been connected.
Set the power switch to the 0 (off) position.
Keeping it in the I (on) position will damage
the water valve.
Orange glow in the freezer Defrost heater is on This is normal
Water has poor taste/odor Water dispenser has not been used for a
long time.
Dispense water until all water in system is
replenished.
Water in first glass is warm

Normal when refrigerator is first installed

Water dispenser has not been used for a
long time.

Water system has been drained

Wait 24 hours for the refrigerator to
completely cool down

Dispense water until all water in system is
replenished

Allow several hours for replenished supply to
chill

Waler dispenser does not work

Water supply line turned off or not
connected.

Water filter clogged

Air may be trapped in the water system

Dispenser is LOCKED.

See Installing the water line seclion
Replace filter cartridge or remove filter and
install plug

Press the dispenser arm for at least two
minutes

Press and hold the LOCK pad for 3 seconds.

Water spurting from dispenser Newly-installed filter cartridge Run water from the dispenser for 3 minutes
(about one and a half gallons).
Water is not dispensed but icemaker is working

Water in reservoir s frozen

Refrigerator control setting is too cold

Call for service

Set to a warmer setting

No water or ice cube production

Supply line or shutoff valve is clogged

Water filter clogged

Call a plumber,

Replace filter cartridge or remove filter and
install plug

Refrigerator has odor

Foods transmitting odor to refrigerator.

Interior needs cleaning

Foods with strong odors should be tightly
wrapped. Keep an open box of baking
soda in the refrigerator; replace every three
months

See Care and Cleaning section

Moisture forms on outside of refrigerator Not unusual during periods of high humidity. Wipe surface dry.
Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened)

Too frequent or too long door openings

Due (o the higher humidity in the
refrigerator, you may on occasion
experience fog or small amounts of
moisture in the refrigerator compartment

This is normal

This is normal and may come and go as,
different food loads and environmental
conditions change. Wipe dry with a paper
towel if desired

Interior light does not work

No power at outlet.

LED lights are out

Replace fuse or reset the breaker.

Call Service - see Replacing the Lights

Hot air from bottom of refrigerator Normal airflow cooling motor. In the refrigeration process, iLis normal that heal be expelled in the area under the refrigerator. Some floor covering are sensitive and will discolor at these normal and safe temperatures. This is normal.
Refrigerator never shuts off but the temperatures are OK Adaptive defrost keeps compressor
running during door openings.
This is normal. The refrigerator will cycle off after the door remains closed for 2 hours.
Refrigerator is beeping Door is open. Close door.
Door not closing properly Door gasket on hinge side sticking or
folding over.
Apply paraffin wax to the face of the gasket.
Actual temperature not equal to
Set temperature.

Unit just plugged in.

Door open for too long

Warm food added to refrigerator.

Defrost cycle is in process

Allow 24 hours for system to stabilize.

Allow 24 hours for system to stabilize.

Allow 24 hours for system to stabilize.

Allow 24 hours for system to stabilize.

Doorfdrawer does not close by
itself
Leveling legs need adjusting. See level the refrigerator
Freezer door/drawer pops open
when refrigerator door is closed
This is normal if, after popping open, the, freezer door drawer closed on its own. This indicates that there is a good seal on the
freezer door drawer. If the freezer door drawer
does not automatically close after popping open, then see the Problem: Door/ drawer does not close by itself, above.
Food freezing in the refrigerator

Food tao close to the air vent at the
back of the refrigerator.

Refrigerator control is set oo cold.

Move the food away from the air vent.

Move the refrigerator control to a warmer temperature setting one increment at a time.

‘Water is leaking from dispenser

Glass not being held under the dispenser long enough after button is released

Air may be present in the water line syslem, causing water to drip after being dispensed.

Hold the glass underneath the dispenser for 2–3 seconds after releasing the dispenser button.

Water may continue to dispense after the button is released

Dispense water for at least 2 minutes to remove air from system

My display is showing tc Turbo Cool function is activated. See Controls section
Water filter indicator light
changed color
This is normal. See Water Filter Cartridge - MWF or XWF section
Water filter indicator light
remains red even after replacing
the water filter
Water filter indicator must be reset. Press and hold the WATER FILTER pad for 3 seconds. See Water Filter Cartridge - MWE o XWF
section.
Water filter indicator light is not lit This is normal. The filter cartridge
should be replaced when the
replacement indicator light turns red.
See Water Filter Cartridge - MWF or XWF section
Handle is loose / handle has a gap Handle needs adjusting. See Allach the Fresh Food Handle and Allach the Freezer Handle sections
Refrigerator doors are not even(on French Door models only) Doors need realigning. See Level the Refrigerator Doors section.
Baskets stick or jam when
opening or closing
Baskets are too full. To open: remove some of the products from the basket when opened as far as possible. Readjust the products left in the basket and try to open the basket again. To close: readjust products in the basket or remove any product that is above the rim of the basket and close the basket.


GE - General Electric GNE25JSKBFSS | File type: PDF | Filename: gfe24jskafss.pdf | Size: 18.7 MB | Language: English, French, Spanish

Download User Manual

Product Infomation and Reviews - GNE25JSKBFSS photo

GNE25JSKBFSS Photo

GE - General Electric in United States

1-800-432-2737 Monday - Friday: 7 a.m. - 10 p.m. ET Saturday - Sunday: 8 a.m. - 6 p.m. E

GE - General Electric GNE25JSKBFSS Questions and Answers

Find answers or Ask a question.
  • Total questions: 3
  • Questions unAnswered : 3

#1 Where should returned, damaged, or unneeded parts and accessories be shipped?
In order to return damaged or unneeded parts, you need to complete the online returns process and get a Return Materials Authorization (RMA) number. Through this process, you will be given instructions on how to return the item, including the return shipping address. A RMA number is required for a return and must be visible on the return package or the return will not be processed.

#2 What do I do if the part I need is no longer available?
Parts
- If a service part or accessory is no longer available, there is not a compatible part we can substitute.
- You may be able to locate the part through another source. Check for an authorized GE Appliances Parts distributor in your area who may still have the item in inventory. You may also be able to find the part by conducting an online search using the part number. Some online parts distributors or other sites that sell used or refurbished parts may still have the item in stock.
- If you are unsure which part number you need, locate the model number of your appliance and find your model on our Parts and Accessories web site. From there you will be able to access assembly diagrams that identify replacement parts from each section of the appliance. If you are unable to locate your model number or find it on our Parts and Accessories site, please Contact Us for guided assistance.
Appliances
- When an appliance is no longer manufactured, there is always a remote possibility it could still be in stock in a dealer's inventory. Since we are unable to confirm which models remain in stock at dealer sites, use our Where to Buy site for a listing of dealers near you to contact. If the model you would like is not available with any of those dealers, try expanding your search area.
- Our site provides specifications and product information on many of our appliances that are no longer manufactured. If you cannot find your model on our site, Contact Us for assistance. We can often help provide the specifications you need, or even assist you with finding a comparable model.
Publications
- Appliances that are 20+ years old may have limited literature availability (owner's manuals, installation instructions, energy guide labels, templates, and wiring diagrams). If you are unable to find literature for your model on our site, Contact Us for assistance. In some cases, we may be able to locate the materials.

#3 Is there a time limit on returning a part or accessory?
Parts and accessories may be returned for credit up to 90 days from the date the part or accessory was shipped to you from our warehouse. Returns need at least one billing cycle (30 days) to be processed before your account can be credited.
- 30 Day Return Policy Items may be returned within 30 days from the date they were shipped from our warehouse without a restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-90 days from the date they were shipped from our warehouse. A $15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more than 90 days ago cannot be returned.

#4 What is the warranty for parts and accessories?
All parts and accessories have a limited one-year warranty, with the exception of water filters, which have a 30-day warranty. If your part fails because of a manufacturing defect within one year from the date of original purchase, we will provide a new or, at our option, rebuilt part without charge. Return the defective part to the vendor from whom it was purchased with a copy of the "proof of purchase." If the part is defective it will be exchanged.
This warranty does not cover parts which are improperly installed, damaged, abused or used for other than the intended purpose. It does not include cost of returning the part to the vendor from which it was purchased, labor to remove, install or diagnose the failure, parts used in commercial applications, incidental or consequential damage caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and exclusive remedy is part exchange as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.