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1901 MAIN STREET, SUITE 600 IRVINE, CA 92614 // 1-800-735-4328 // WWW.THERMADOR.COM
© 2019 BSH HOME APPLIANCES CORPORATION
8001154567 99045320D 08/22/19
THERMADOR
®
SUPPORT
Before Calling Service
See the Use and Care Manual for troubleshooting information. Refer to
the “Statement of Limited Product Warranty”.
To reach a service representative, see the contact information at the front
of the manual. Please be prepared with the information printed on your
product data label when calling.
Data Label
The data label shows the model and serial number. Refer to the data
label on the appliance when requesting service.
The data label can be found on the front / lower / left of the downdraft
housing.
To avoid having to search for each piece of information when calling, you
can enter the four items needed in the spaces below.
Model No.
Serial No.
Date of Purchase
Customer Service
No.
Keep your invoice or escrow papers for warranty validation if service is
needed.
Service
We realize that you have made a considerable investment in your
kitchen. We are dedicated to supporting you and your appliance so that
you have many years of creative cooking.
Please don’t hesitate to contact our STAR
®
Customer Support
Department if you have any questions or in the unlikely event that your
THERMADOR
®
appliance needs service. Our service team is ready to
assist you.
USA
800-735-4328
www.thermador.com/support
Canada
800-735-4328
www.thermador.ca
Parts and Accessories
Parts, lters, descalers, stainless steel cleaners and more can be
purchased in the THERMADOR
®
eShop or by phone.
USA
http://store.thermador.com/us
Canada
• If you live in any of the Atlantic provinces, Ontario or Québec, contact:
Marcone 1.800.287.1627
• If you live in any of the Territories, Manitoba, Saskatchewan, Alberta,
or British Columbia, contact:
Reliable Parts 1.800.663.6060
DATA LABEL
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