User Manual Whirlpool WTW5000DW Washer

Whirlpool WTW5000DW Washer - Use Manual - Use Guide PDF.
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  • Owner's manual - (English, French)



User Gudie Whirlpool WTW5000DW Washer

What’s New Under the Lid?

Cleaning with Less Water

  • The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size. No water-level selector is needed.

  • For best performance, evenly load items in loose heaps around the washplate.

  • As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added. IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic Load Size Sensing

  1. Once you start the cycle, the washer will fill to the water level.
  2. When the washer is done filling, it will start to agitate after it determines the correct level for the load. The washer will then fill to the appropriate water level based on the load size.
  3. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

  • Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent.
  • Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.
  • Follow the manufacturer’s instructions to determine the amount of detergent to use and do not go over the Max line. See “Using
  • Laundry Product Dispensers” for more information.

Concentrated Cleaning

  1. Low-water cleaning means concentrated cleaning.
  2. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

  1. At different stages of the wash cycle, you may hear sounds and pauses different from those of your previous washer.
  2. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test.
  3. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. Sometimes, you may hear nothing as the washer determines the correct water level for the load and allows the load to soak.

Control Panel and Features

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SOIL LEVEL

  • Select the setting most suitable for your load. For heavily soiled and sturdy fabrics, select Heavy Soil Level for more wash time. For lightly soiled and delicate fabrics, select Light
  • Soil Level for less wash time. A lighter soil-level setting will help reduce tangling and wrinkling.

WASH TEMP

  • Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.
  • Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.
  • On some models and cycles, warm and hot water may be cooler than your previous washer.
  • Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

WASH CYCLE KNOB

  1. Use the Wash Cycle knob to select cycles on your washer.
  2. See “Cycle Guide” for detailed descriptions of cycles.

RINSE OPTIONS

  1. The following options may be added to most cycles.
  2. See “Cycle Guide” for additional details.

RINSE

  • This option is used to limit a cycle to one rinse.

RINSES

  • This option can be used to automatically add a second rinse to most cycles.

RINSE with SOFTENER

  • This option must be selected if using fabric softener during a cycle. It ensures that the water levels are correct for optimal fabric softener distribution.

RINSES with SOFTENER

  • This option turns on both the fabric softener and the 2 Rinses option.

PRESOAK

  • Use this option to add an extra soak period to any cycle to help loosen tough stains. The washer will fill and then alternate between a soak and a gentle agitation before beginning the selected cycle.

START/PAUSE BUTTON

  • Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid.

PROGRESS INDICATOR LIGHTS

  • The Progress Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

  • When the START/Pause button is pressed, the washer will fill to an initial water level and begin sensing to determine the load size. The washer will then continue filling to the appropriate water level based on load size and proceed to
  • If the lid is opened or the START/Pause button is pressed, the cycle will pause. Closing the lid and/or pressing the
  • START/Pause button will resume the cycle. If the cycle remains paused with the lid open for 10 minutes, the washer will pump out the water.

WASH

  • During the first stage of the sensing/wash cycle, water will partially fill the washer and begin to move the load. It is normal to have the sensing light on during this stage. You will hear the agitator rotate followed by a several second pause.
  • This process will repeat for several minutes, allowing the entire load to become saturated. The lower water level combined with HE detergent at this stage allows for concentrated cleaning.
  • It is normal for the load to be above the water line during this stage.
  • At the beginning of the second stage, the washer will add water to the correct level based on the load size. You will hear the agitator increase speed during this stage of the wash cycle. The motor sounds may change at different stages in the wash cycle.

RINSE

  • You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling.

SPIN

  • The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

  • Once the cycle is complete, this light will come on. For best results, promptly remove the load.

LOCKED

  1. The Lock feature allows for higher spin speeds. When lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened.
  2. To open the lid after it has been locked, press START/Pause. The lid will unlock once the washer movement has stopped.
  3. This may take several minutes if the load was spinning at high speed. Press START/
  4. Pause while the lid is closed to resume the cycle.

Cycle Guide

Using Your Washer

Sort and prepare your laundry

  • Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.
  • Sort items by recommended cycle, water temperature, and colorfastness.
  • Separate heavily soiled items from lightly soiled.
  • Separate delicate items from sturdy fabrics.
  • Do not dry items if stains remain after washing, because heat can set stains into fabric.
  • Treat stains promptly.
  • Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
  • Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

  1. When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.
  2. Use mesh item bags to help avoid tangling when washing delicate or small items.
  3. Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
  4. Always read and follow fabric care label instructions to avoid damage to your items.

Add laundry products

  • Add a measured amount of HE detergent or single-dose laundry packet into the basket. If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT:

  • Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent.
  • Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew.
  • HE detergents are made to produce the right amount of suds for the best performance. NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

Add fabric softener, if desired

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  1. During the final rinse, wait until the washer has completed filling and press the START/Pause button to pause the washer. Lift the lid and add the measured, recommended amount of liquid fabric softener. Do not use more than the recommended amount.
  2. Close the lid and press the START/Pause button again to start the washer

IMPORTANT:

  • Rinse option must be selected to 1 Rinse with Softener or 2 Rinses with Softener to ensure proper distribution at correct time in cycle. Do not overfill or dilute.

Press START/Pause

  1. Press the START/Pause button to start the wash cycle. When the cycle has finished, the Done indicator will light.
  2. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and prevent rusting of metal hooks, zippers, and snaps.
  3. Unlocking the lid to add items
  4. If you need to open the lid to add 1 or 2 missed garments:
  5. Press START/Pause. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Add garments, close lid, and press START/Pause again to restart the cycle.
  6. If lid is left open for more than 10 minutes the water will pump out automatically.

Washer Maintenance

Cleaning Your Top Loading Washer

  • Read these instructions completely before beginning the routine cleaning processes recommended below. This
  • Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

  • To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

  • This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.
  • Begin procedure affresh® Washer Cleaner Cycle Procedure
  • Recommended for Best Performance):
  • Open the washer lid and remove any clothing or items.
  • Place an affresh® Washer Cleaner tablet in the bottom of the washer basket.
  • Do not place an affresh® Washer

Cleaner tablet in the detergent dispenser.

  1. Do not add any detergent or other chemical to the washer when following this procedure.
  2. Close the washer lid.
  3. Select the Clean Washer cycle.
  4. Press the START/Pause button to begin the cycle. The

Clean Washer Cycle Operation is described below.

  • For best results, do not interrupt cycle. If cycle must be interrupted, press Power/Cancel. (For models with no Power/Cancel button, press and hold START/
  • Pause for three seconds). After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.
  • Chlorine Bleach Procedure (Alternative): a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.

NOTE:

  1. Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.
  2. Close the washer lid.
  3. Do not add any detergent or other chemical to the washer when following this procedure.
  4. Select the Clean Washer cycle.
  5. Press the START/Pause button to begin the cycle. The

Clean Washer Cycle Operation is described below.

  • For best results, do not interrupt cycle. If cycle must be interrupted, press Power/Cancel. (For models with no Power/Cancel button, press and hold START/
  • Pause for three seconds). After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.
  • Description of Clean Washer Cycle Operation:
  • This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.
  • During this cycle, there will be some agitation and spinning to increase the removal of soils.
  • After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

  • After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable.
  • If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.
  • Cleaning the Outside of the Washer
  • Use a soft, damp cloth or sponge to wipe away any spills.
  • Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT:

  • To avoid damaging the washer’s finish, do not use abrasive products.

Troubleshooting

Check the following for proper installation or see “Using Your Washer” section.

  • Feet may not be in contact with the floor and locked.
  • Front and rear feet must be in firm contact with floor, and washer must be level to operate properly.
  • Load could be unbalanced
    • Front and rear feet must be in firm contact with floor, and washer must be level to operate properly
    • Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
    • See “Level the Washer” in Installation Instructions
    • Load items in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer.
    • Do not tightly pack.
    • Avoid washing single items. Use Bulky Items/Sheets cycle for oversized, non-absorbent items such as jackets and small comforters. See “Cycle Guide”. See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.

Clicking or metallic noises.

  • Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump.
  • It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

Gurgling or humming

  • It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.

Humming.

  • You may hear the hum of the sensing spins after you have started the washer. This is normal.

Whirring.

  1. You may hear the whirring sound of the basket decelerating. This is normal.
  2. Check the following for proper installation:
  3. Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.

Tighten fill-hose connection.

  • Make sure all four fill hose flat washers are properly seated.
  • Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
  • Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
  • Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.

Not enough water in washer.

  • This is normal operation for an HE low-water washer.
  • The load will not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What’s New under the Lid.”

IMPORTANT:

  • Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.

Washer won’t run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately

Check for proper water supply.

  • Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on.
  • Check that inlet valve screens have not become clogged. Check inlet hoses for any kinks, which can restrict water flow.

Check proper electrical supply.

  • Plug power cord into a grounded 3-prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE:

  • If problems continue, contact an electrician.

Normal washer operation.

  • Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be stopped to reduce suds

Washer may be tightly packed.

  • Remove several items, rearrange load evenly around the washplate. Close lid and press START/Pause. Add only 1 or 2 additional items after washer has started. Do not add more water to the washer

Not using HE detergent or using too much HE detergent.

  • Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements.
  • To remove suds, cancel cycle. Select Rinse & Spin. Press START/Pause. Do not add more detergent

Dry spots on load after cycle.

  • The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.

Incorrect or wrong wash or rinse temperatures.

  • Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
  • Check that inlet valve screens are not clogged. Remove any kinks in hoses.

Load not rinsed.

Check for proper water supply.

  • Make sure hot and cold inlet hoses are not reversed.
  • Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses.

Not using HE detergent or using too much HE detergent.

  • The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly.
  • Always measure detergent and follow detergent directions based on load size and soil level.

Washer may be tightly packed.

  • The washer is less efficient at rinsing when tightly packed. Load items in loose heaps evenly around the washplate.
  • Use cycle designed for the fabrics being washed. Add only 1 or 2 additional items after washer has started.



See other models: WTW7000DW WTW7300DW WFW7590FW WFW3090GW WFW8540FW

Whirlpool WTW5000DW | File type: PDF | Filename: Whirlpool WTW5000DW 4.3 cu.ft Top Load Washer with Quick Wash, 12 cycles.pdf | Size: 4.27 MB | Language: English, French

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Whirlpool WTW5000DW Questions and Answers

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Q: Does WTW 5000DW have the quick wash cycle? Reply

Q: height of lid when open Reply

Q: Is it ok in this washer to wash a queen size comforter Reply