Philips HD8964/47 Saeco GranBaristo Espresso Coffee Machine

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User Manual

This is the main product document for model HD8964/47.

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English
USER MANUAL
Read carefully before using the machine.
Register your product and get support at
www.saeco.com/welcome
Type HD8964
EN
02
02
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be
followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not immerse
cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination, repair
or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach plug to appliance first, then plug cord into wall outlet. To
disconnect, turn any control to “off”, then remove plug from wall outlet.
12. Do not use appliance for other than intended use.
13. Save these instructions.
SAVE THESE INSTRUCTIONS
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CAUTION
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service center.
Do not immerse machine in water. To reduce the risk of fire or electric shock,
do not disassemble the machine. There are no parts inside the machine
serviceable by the user. Repair should be done by authorized service personnel
only.
1. Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2. Never use warm or hot water to fill the water tank. Use cold water only.
3. Keep your hands and the cord away from hot parts of the appliance during
operation.
4. Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.
5. For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.
6. Do not use caramelized or flavored coffee beans.
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
A. A short power-supply cord (or detachable power-supply cord) is to be
provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.
B. Longer detachable power-supply cords or extension cords are available
and may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,
1. The marked electrical rating of the detachable power-supply cord or
extension cord should be at least as great as the electrical rating of the
appliance
2. If the appliance is of the grounded type, the extension cord should be a
grounding-type 3-wire cord, and
3. The longer cord should be arranged so that it will not drape over the
counter top or table top where it can be pulled on by children or tripped
over.
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Congratulations on your purchase of a Saeco GranBaristo fully automatic co ee
machine!
To fully bene t from the support that Saeco o ers, please register your product at
www.saeco.com/welcome.
This user manual applies to the HD8964 model.
The machine is suitable for preparing espresso co ee using whole co ee beans, and
it is supplied with a milk carafe to prepare a perfect Cappuccino or Latte Macchiato
in a quick and easy way. In this user manual you will  nd all the information you
need to install, use, clean and descale your machine.
CONTENTS
IMPORTANT..................................................................................................... 4
Safety Instructions ...............................................................................................................................4
Warnings .............................................................................................................................................4
Cautions ..............................................................................................................................................6
Electromagnetic Fields ........................................................................................................................7
Disposal ...............................................................................................................................................7
INSTALLATION ................................................................................................. 8
Product Overview ................................................................................................................................8
General Description .............................................................................................................................9
PREPARING FOR USE .......................................................................................10
Machine Packaging............................................................................................................................10
Machine Installation ..........................................................................................................................10
Demo Mode Function ........................................................................................................................12
USING THE MACHINE FOR THE FIRST TIME ........................................................13
Language Selection ...........................................................................................................................13
Automatic Rinse/Cleaning Cycle ........................................................................................................14
Manual Rinse Cycle ............................................................................................................................15
Measuring and Programming Water Hardness ..................................................................................18
“INTENZA+” Water Filter Installation .................................................................................................20
Replacing the “INTENZA+” Water Filter..............................................................................................24
ADJUSTMENTS ................................................................................................25
Co ee Pro le .....................................................................................................................................25
Enabling a New Pro le ......................................................................................................................25
Disabling a User Pro le ......................................................................................................................26
Saeco Adapting System .....................................................................................................................28
Adjusting the Ceramic Co ee Grinder ...............................................................................................28
Adjusting the Aroma (Co ee Strength) ..............................................................................................29
Adjusting the Dispensing Spout .........................................................................................................30
Adjusting the Co ee Quantity ...........................................................................................................32
BREWING COFFEE ...........................................................................................33
Co ee Brewing Using Co ee Beans ...................................................................................................33
Co ee Brewing Using Pre-Ground Co ee ...........................................................................................34
MILK CARAFE..................................................................................................36
Filling the Milk Carafe ........................................................................................................................36
Inserting the Milk Carafe ...................................................................................................................37
Removing the Milk Carafe ..................................................................................................................37
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Emptying the Milk Carafe ..................................................................................................................38
BREWING MILK-BASED BEVERAGES .................................................................39
Quick Carafe AUTO CLEAN Cycle ..........................................................................................................42
Adjusting the Milk-Based Product Length .........................................................................................43
SPECIAL BEVERAGES .......................................................................................45
Hot Water ..........................................................................................................................................45
Adjusting Hot Water Dispensing ........................................................................................................47
Special Beverages Menu for Brewing Other Beverages ......................................................................48
Adjusting the Other Beverages Quantity for the “Special Beverages” Menu .......................................49
BEVERAGE PROGRAMMING .............................................................................50
Aroma ................................................................................................................................................51
Co ee Amount ...................................................................................................................................51
Temperature ......................................................................................................................................51
Taste ..................................................................................................................................................52
Milk Amount ......................................................................................................................................52
HOT WATER PROGRAMMING ............................................................................52
Water Amount ...................................................................................................................................53
RESTORING BEVERAGE PARAMETERS ...............................................................53
MACHINE PROGRAMMING ...............................................................................54
Water settings ...................................................................................................................................54
Language Settings .............................................................................................................................55
Stand-by Settings ..............................................................................................................................55
Button Sound ....................................................................................................................................56
Factory Settings .................................................................................................................................56
STATISTICS .....................................................................................................56
MAINTENANCE ...............................................................................................57
Descaling ...........................................................................................................................................57
Brew Group Cleaning Cycle ................................................................................................................57
Carafe Cleaning..................................................................................................................................58
CLEANING AND MAINTENANCE ........................................................................59
Daily Cleaning of the Machine ...........................................................................................................59
Daily Cleaning of the Water Tank........................................................................................................61
Daily Cleaning of the Milk Carafe .......................................................................................................61
Weekly Cleaning of the Milk Carafe....................................................................................................64
Weekly Cleaning of the Brew Group ...................................................................................................68
Weekly Cleaning of the Co ee Bean Hopper and Co ee Tray (if any) .................................................72
Monthly Cleaning of the Milk Carafe ..................................................................................................73
Monthly Lubrication of the Brew Group .............................................................................................77
Monthly Cleaning of the Brew Group with “Co ee Oil Remover” ........................................................78
DESCALING .....................................................................................................81
ACCIDENTAL INTERRUPTION OF THE DESCALING CYCLE .....................................86
DISPLAY MESSAGES ........................................................................................87
TROUBLESHOOTING ........................................................................................89
ENERGY SAVING ..............................................................................................92
Stand-by ............................................................................................................................................92
TECHNICAL SPECIFICATIONS ............................................................................93
WARRANTY AND SERVICE ................................................................................93
Warranty ...........................................................................................................................................93
Ser vice ...............................................................................................................................................93
ORDERING MAINTENANCE PRODUCTS ..............................................................94
PRODUCT SETTINGS ........................................................................................96
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IMPORTANT
Safety Instructions
This machine is equipped with safety devices. Nevertheless,
read and follow the safety instructions carefully and only use
the machine properly as described in these instructions to
avoid accidental injury or damage due to improper use of the
machine.
Keep this user manual for future reference.
The term WARNING and this icon warn against possible
severe injuries, danger to life and/or damage to the machine.
The term CAUTION and this icon warn against slight
injuries and/or damage to the machine.
This icon requests you to read carefully this instruction
manual, before any use or maintenance operation.
Warnings
Connect the machine to a wall socket with a voltage
matching the technical speci cations of the machine.
Connect the machine to an earthed wall socket.
Do not let the power cord hang over the edge of a table or
counter, or touch hot surfaces.
Never immerse the machine, the mains plug or power cord
in water: Danger of electrical shock!
Do not pour liquids on the power cord connector.
Never direct the hot water jet towards body parts: Danger
of burning!
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Do not touch hot surfaces. Use handles and knobs.
After switching o the machine by pressing the power
button on the back of the machine, remove the mains plug
from the wall socket:
- if a malfunction occurs;
- if the machine will not be used for a long time;
- before cleaning the machine.
Pull on the mains plug, not on the power cord.
Do not touch the mains plug with wet hands.
Do not use the machine if the mains plug, the power cord
or the machine itself is damaged.
Do not make any modi cations to the machine or its
power cord. Only have repairs carried out by a service
centre authorised by Philips to avoid any hazard.
The machine should not be used by children younger than
8 years old.
The machine can be used by children of 8 years and upwards
if they have previously been instructed on the correct use of
the machine and made aware of the associated dangers or if
they are supervised by an adult.
Cleaning and maintenance should not be carried out by
children unless they are more than 8 years old and super-
vised by an adult.
Keep the machine and its power cord out of reach of chil-
dren under 8 years old.
The machine may be used by persons with reduced physi-
cal, sensory or mental capabilities or lacking su cient
experience and/or skills if they have previously been
instructed on the correct use of the machine and made
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aware of the associated dangers or if they are supervised
by an adult.
Children should be supervised to ensure that they do not
play with the machine.
Never insert  ngers or other objects into the co ee
grinder.
Cautions
The machine is for household use only. It is not intended
for use in environments such as canteens, sta kitchens of
shops, o ces, factories or other work environments.
Always put the machine on a  at and stable surface.
Do not place the machine on hot surfaces, directly next to
a hot oven, heater units or similar sources of heat.
Only put roasted co ee beans into the co ee bean hopper.
If ground co ee, instant co ee, raw co ee or any other
substance is put in the co ee bean hopper, it may damage
the machine.
Let the machine cool down before inserting or removing
any parts. The heating surfaces may retain residual heat
after use.
Never use warm or hot water to  ll the water tank. Use
only cold non-sparkling drinking water.
Never clean with scrubbing powders or harsh cleaners.
Simply use a soft cloth dampened with water.
Descale your machine regularly. Not doing this will make
your appliance stop working properly. In this case repair is
not covered under your warranty!
Do not keep the machine at temperature below 0 °C.
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Residue water in the heating system may freeze and cause
damage.
Do not leave water in the water tank if the machine is
not used over a long period of time. The water can get
contaminated. Use fresh water every time you use the
machine.
Electromagnetic Fields
This appliance complies with all the applicable standards and
regulations relating to the exposure to electromagnetic  elds.
Disposal
This symbol on a product indicates that the product is covered
by EU Directive 2012/19/EU. Please inform yourself about the
local separate collection system for electrical and electronic
products. Follow local regulations and do not dispose of
the product as household waste. Appropriate disposal of
old products helps prevent negative consequences for the
environment and human health.
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INSTALLATION
Product Overview
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General Description
1. Co ee bean hopper lid and co ee bean hopper
2. Cup-warming surface
3. Water tank + lid
4. “INTENZA+” water  lter (optional)
5. Pre-ground co ee compartment
6. Service door button
7. Control panel
8. Removable co ee dispensing spout
9. Service door
10. Brew group locking/removal handle
11. Drip tray (internal)
12. Co ee grounds drawer
13. Brew group
14. Full drip tray indicator
15. Cup holder grill
16. Drip tray (external)
17. Protection lid (optional)
18. Water dispensing spout (removable)
19. Milk carafe
20. Power cord socket
21. Power button
22. Pre-ground co ee measuring scoop / grinder adjustment key
23. Power cord
24. Cleaning brush (optional)
25. Grease for brew group (optional)
26. Water hardness test strip
27. Espresso Macchiato button
28. Cappuccino button
29. "ESC" button
30. LCD Display
31. "UP" button
32. Espresso button
33. Long Espresso button
34. Latte Macchiato button
35. Hot Milk button
36. "MENU" button
37. "OK" button
38. “Special beverages” button
39. "Aroma" - Pre-ground co ee button
40. "DOWN" button
41. Stand-by button
42. Co ee button
43. American Co ee button
44. Protection cover (optional)
45. Co ee oil remover (optional)
46. Descaling solution (optional)
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PREPARING FOR USE
Machine Packaging
The original packaging has been designed and constructed to protect the
machine during transport. We recommend keeping the packaging material
for possible future transport.
Machine Installation
1
Remove the drip tray with grill and the carafe from the packaging.
2
Remove the machine from the packaging.
3
For best use, it is recommended to:
Choose a safe, level surface where there will be no danger of over-
turning the machine or being injured.
Choose a location that is su ciently well-lit, clean and near an eas-
ily reachable socket.
Allow for a minimum distance from the sides of the machine as
shown in the  gure.
4
Insert the drip tray (external) with grill all the way into the machine.
Make sure that it is correctly placed; a "CLICK" will con rm that it is
locked into place.
Note:
The drip tray collects the water that comes out of the dispensing spout
during each rinse/self-cleaning cycle, as well as any co ee that might be
spilled during beverage brewing. Empty and wash the drip tray daily and
each time the full drip tray indicator is raised.
Caution:
NEVER remove the drip tray when the machine has just been turned
on. Wait a couple of minutes for the machine to carry out a rinse/self-
cleaning cycle.
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5
Lift the left outer lid.
7
Rinse the water tank with fresh water.
8
Fill the water tank with fresh drinking water up to the MAX level and
put it back into the machine. Make sure it is fully inserted.
Caution:
Never  ll the water tank with warm, hot, sparkling water or any other
liquid, as this may cause damage to the water tank and the machine.
9
Remove the co ee bean hopper lid. Slowly pour in the co ee beans.
Note:
The co ee bean hopper contains a tray that vibrates during grinding and
conveys the beans into the co ee grinder.
Caution:
Only co ee beans must be put into the co ee bean hopper. Ground
co ee, instant co ee, caramelized co ee or any other object may
damage the machine.
6
Remove the water tank by using the handle incorporated on the inner
lid.
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DEMO MODE ON
11
Insert the plug into the socket located on the back of the machine.
12
Insert the plug on the other end of the power cord into a wall socket
with suitable power voltage.
13
Switch the power button on the back of the machine to “I” to turn on
the machine.
Demo Mode Function
The machine is equipped with an operation simulating function.
By keeping the
button pressed for more than 8 seconds, the ma-
chine enters the demo mode. To exit the demo, disconnect the power cord
and turn the machine back on.
10
Put the lid back on the co ee bean hopper.
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LINGUA
ITALIANO
ENGLISH
DEUTSCH
FRANÇAIS
LINGUA
ITALIANO
ENGLISH
DEUTSCH
FRANÇAIS
USING THE MACHINE FOR THE FIRST TIME
When using the machine for the  rst time, the following activities need to
happen:
1) You have to select the language.
2) The machine will perform an automatic rinse/cleaning cycle.
3) You need to perform a manual rinse cycle.
Language Selection
At  rst start up, the language must be selected.
1
The following display is shown. Select the desired language by press-
ing the
or scrolling button.
2
Press the button to con rm.
HEATING UP
WATER CIRCUIT
PRIMING
3
The machine is in warm-up phase.
4
Once warm-up has been completed, the machine automatically per-
forms the water circuit priming.
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Automatic Rinse/Cleaning Cycle
When warm-up has been completed, the machine automatically performs
a rinse/self-cleaning cycle of the internal circuits with fresh water. This
takes less than a minute.
1
Place a container under the co ee dispensing spout to catch the small
amount of water which will be dispensed.
RINSING
PROFILE SAECO
2
The following display is shown. Wait for the cycle to  nish automati-
cally.
Note:
To stop dispensing, press the
button.
3
When the operations described above have been completed, the ma-
chine shows the following display. You can now perform the manual
rinse cycle.
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Manual Rinse Cycle
You need to perform a rinse cycle when using the machine for the  rst
time. During this process, the co ee brewing cycle is activated and fresh
water  ows through the dispensing spout. This takes a few minutes.
1
Place a container under the co ee dispensing spout.
GROUND COFFEE
VERY STRONG
FFEE
3
Press the " " button to access the aroma selection menu.
PROFILE SAECO
2
Check that the machine shows the following display.
4
To select the pre-ground co ee brewing function, press the or
scrolling button until the icon is displayed.
Note:
Do not add pre-ground co ee into the compartment.
5
Press the button.
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INSERT
PREGROUND COFFE
E
AND PRESS OK
6
When choosing the product, the machine asks you to con rm that
ground co ee has been inserted.
Press the
button
.
The machine will start dispensing water from the
co ee dispensing spout. When dispensing has been completed, empty
the container.
9
Place an empty container under the hot water dispensing spout.
10
Press the button.
PROFILE SAECO
7
Remove the protection cover (if any).
Note:
Store the cover with care.
8
Slightly tilt the water dispensing spout and insert it all the way into
the guides of the machine. Push the water dispensing spout towards
the bottom while rotating it at the same time, until it is locked into the
machine as shown in the  gure.
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15
At the end,  ll the water tank again up to the MAX level. Now the ma-
chine is ready to brew co ee.
This icon will be displayed.
Note:
When you have not used the machine for 2 or more weeks, the machine
will automatically perform an automatic rinse/self-cleaning cycle after
you turn it on. Following this, you need to perform a manual rinse cycle as
described above.
The automatic rinse/self-cleaning cycle also starts when the machine has
been in stand-by mode, or turned o , for more than 15 minutes.
At the end of the cycle, you can brew products.
PROFILE SAECO
SPECIAL BEVERAGES
HOT WATER
RISTRETTO
ESPRESSO MILD
ESPRESSO INTENSE
HOT WATER
INSERT
WATER SPOUT
11
Press the button.
13
After dispensing water, remove and empty the container.
14
Repeat the operations from step 10 to 13 until the water tank is empty,
then continue with step 15.
12
Press the button. At the end of the warm-up phase, the machine
starts dispensing water.
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Measuring and Programming Water Hardness
Water hardness measuring is very important in order to de ne the machine
descaling frequency and to install the “INTENZA+” water  lter (for more
details on the water  lter, see next chapter).
To measure the water hardness follow the steps below:
1
Immerse the water hardness test strip (supplied with the machine) in
water for 1 second.
Note:
The test strip can only be used for one single measurement.
2
Wait for one minute.
3
Check how many squares have changed to red, then consult this table.
Note:
The numbers on the water hardness test strip correspond to the water
hardness adjustment settings.
More precisely:
1 = 1 (very soft water)
2 = 2 (soft water)
3 = 3 (hard water)
4 = 4 (very hard water)
The letters correspond to the references that are located at the base of the
“INTENZA+” water  lter (see next chapter).
23 4
A
B
C
Intenza Aroma System
Machine Water Hardness Setting
1
4
Press the button to access the machine main menu.
PROFILE SAECO
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5
Press the button to select SETTINGS”.
6
Press to con rm.
7
Press to con rm the “WATER” selection.
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
SETTINGS
WATER
LANGUAGE
STAND-BY TIME
BUTTON SOUND
WATER
HARDNESS
ENABLE FILTER
ACTIVATE FILTER
HARDNESS
1
2
3
4
8
Press to con rm the “HARDNESS selection.
Note:
The machine is supplied with a standard water hardness setting, suitable
for most types of water.
9
Press the button to increase the value or the button to
decrease the value.
10
Press the button to con rm the setting.
PROFILE SAECO
11
Press the button to exit the programming menu. Now the ma-
chine is ready for brewing.
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“INTENZA+” Water Filter Installation
We recommend that you install the “INTENZA+” water  lter as this prevents
limescale build-up in your machine and preserves a more intense aroma of
your co ee.
Water is a crucial part of every co ee, so it is very important to always have
it professionally  ltered. Using the “INTENZA+” water  lter will prevent
mineral deposits from building up and improve your water quality.
1
Remove the “INTENZA+” water  lter from its packaging, immerse it ver-
tically (with the opening positioned upwards) in cold water and gently
press the sides so as to let the air bubbles out.
2
Set the “INTENZA+” water  lter according to the measurements per-
formed (see previous chapter) and indicated on the base of the  lter:
A = soft water – equals 1 or 2 on the test strip
B = hard water (standard) – equals 3 on the test strip
C = very hard water – equals 4 on the test strip
3
Press the button to access the machine main menu.
PROFILE SAECO
4
Press the button to select SETTINGS”.
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
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5
Press to con rm.
6
Press to con rm the “WATER” selection.
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
SETTINGS
WATER
LANGUAGE
STAND-BY TIME
BUTTON SOUND
WATER
HARDNESS
ENABLE FILTER
ACTIVATE FILTER
7
Press the button to select ACTIVATE FILTER”.
8
Press to con rm.
ACTIVATE FILTER
ACTIVATE FILTER?
(~ 2 MINUTES)
9
Press to con rm.
Note:
To exit activation, press the "
" button.
10
Remove the small white  lter from the water tank and store it in a dry
place.
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ACTIVATE FILTER
INSERT FILTER.
FILL WATER TANK
ACTIVATE FILTER
INSERT
WATER SPOUT
11
Put the “INTENZA+” water  lter into the empty water tank. Press it
down until it cannot move any further.
12
Fill the water tank with fresh water up to the MAX level and put it back
into the machine.
13
Press to con rm.
14
Check that the water dispensing spout is correctly installed.
15
Press to con rm.
16
Place a container under the hot water dispensing spout.
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ACTIVATE FILTER
18
The machine starts dispensing water. This screen will be displayed.
ACTIVATE FILTER
PLACE A CONTAINER
UNDER THE
WATER SPOUT
17
Press to con rm.
PROFILE SAECO
20
When the machine stops dispensing, remove and empty the container.
Now the machine is ready for brewing.
In this way the machine has been programmed to inform the user of
the need to replace the “INTENZA+” water  lter.
19
The machine warms up.
HEATING UP
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WATER
HARDNESS
ENABLE FILTER
ACTIVATE FILTER
Note:
If the  lter is already installed and you want to remove, but not replace it,
select the ENABLE FILTER option and set it on OFF.
If there is no “INTENZA+” water  lter installed, insert the small white  lter
previously removed into the water tank.
Note:
Press the
button once or more times to exit.
CHANGE FILTER
Replacing the “INTENZA+” Water Filter
When the “INTENZA+” water  lter needs to be replaced with a new one, the
following icon is displayed.
1
Replace the  lter as described in the previous chapter.
2
The machine is now programmed to manage a new  lter.
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ADJUSTMENTS
The machine allows for certain adjustments so that you can brew the best
tasting co ee possible.
Co ee Pro le
The machine allows to accommodate the individual preferences and set-
tings of up to 6 di erent pro les.
The machine has 3 preset pro les, modelled on the various types of co ee
on the market. The default one is indicated by the icon on the left.
You can create 3 additional pro les, which can be entirely customised. For
a quick reference, users are represented by a unique icon, which has to be
selected during programming.
Enabling a New Pro le
1
Press the button to access the machine main menu.
2
Press to con rm.
3
If necessary, press the button to select ENABLE NEW PROFILE”.
PROFILE SAECO
PROFILE SAECO
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
EDIT PROFILES
PROFILE SAECO
ENABLE NEW PROFILE
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EDIT PROFILES
PROFILE SAECO
ENABLE NEW PROFILE
ENABLE NEW PROFILE
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
PROFILE 1
ESPRESSO
ESPRESSO LUNGO
COFFEE
AMERICAN COFFEE
4
Press to con rm.
5
Press the button or the button to select the desired pro le,
which will be represented by a unique icon.
Note:
When a pro le has already been enabled, it is not displayed in the possible
options.
6
Press to con rm.
7
You can now customise beverages (see the Beverage Programming
chapter).
Disabling a User Pro le
You can disable an already enabled user pro le, but not the preset pro les.
Note:
In this case, all the pro le settings are kept in the memory but are not dis-
played. The respective icon is now available again in the enabling options.
To enable the pro le again, refer to the Enabling a New Pro le section.
1
Press the button to access the machine main menu.
PROFILE SAECO
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27
EDIT PROFILES
PROFILE SAECO
ENABLE NEW PROFILE
PROFILE SAECO
3
Press the button to select DISABLE PROFILE”.
4
Press the " " button to select the pro le to disable. Press the " "
button to con rm. The pro le is now disabled.
Note:
In this display all the pro les enabled earlier on will be shown. Only the
selected pro le will be disabled.
5
The following display is shown.
2
Press to con rm.
6
Press the button to exit the programming menu. Now the ma-
chine is ready for brewing.
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
EDIT PROFILES
PROFILE SAECO
PROFILE 1
ENABLE NEW PROFILE
DISABLE PROFILE
DISABLE PROFILE
PROFILE 1
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Saeco Adapting System
Co ee is a natural product and its characteristics may change according to
its origin, blend and roast. The machine is equipped with a self-adjusting
system that allows the use of all types of co ee beans available on the
market except for caramelized and  avoured co ee beans.
The machine automatically adjusts itself after brewing several cups of cof-
fee to optimize co ee extraction.
Adjusting the Ceramic Co ee Grinder
Ceramic co ee grinders always guarantee an accurate and perfect grinding
and a speci c coarseness for every co ee speciality.
This technology provides full aroma preservation, delivering the truly Ital-
ian taste in every cup.
Warning:
The ceramic co ee grinder contains moving parts that may be danger-
ous. Do not insert  ngers or other objects. Only adjust the ceramic
co ee grinder using the grinder adjustment key.
You can adjust the ceramic grinders to set the co ee grinding to your
personal taste.
1
Remove the co ee bean hopper lid.
2
Press and turn the grinder adjustment knob under the co ee bean
hopper one notch at a time. Use the co ee grinder adjustment key
provided with the machine. You will taste the di erence after brewing
2-3 cups of co ee.
Warning:
Do not turn the co ee grinder more than one notch at the time to
prevent damage.
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3
The reference marks in the co ee bean hopper compartment indicate
the grind setting. There are 5 di erent grind settings to choose from,
from position 1 for coarse grind - lighter taste to position 2 for  ne
grind - stronger taste.
When you adjust the ceramic co ee grinder to a  ner setting, your co ee
will taste stronger. For a lighter co ee taste, adjust the ceramic co ee
grinder to a coarser setting.
Adjusting the Aroma (Co ee Strength)
The machine allows you to adjust the right quantity of ground co ee for
each product. The standard adjustment for each product can be set in the
EDIT PROFILES (see the “Beverage Programming chapter, STRENGTH
option).
1
To temporarily change the quantity of ground co ee, press the
button on the control panel.
Note:
Selection must be made prior to selecting co ee.
2
Press
the “ or scrolling button
until the
desired aroma is dis-
played. Then select the beverage.
= very mild aroma
= mild aroma
= regular aroma
= strong aroma
= very strong aroma
= extra strong aroma
= ground co ee
Note:
This function remains active for 30 seconds. Then the machine resets the
selection and goes back to the earlier status.
Note:
You cannot choose the aroma for the “Energy co ee, “Espresso Intense”
and “Espresso Mild” Special products.
VERY STRONG
1
2
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Adjusting the Dispensing Spout
The height of the co ee dispensing spout can be adjusted to better  t the
dimensions of the cups that you wish to use.
Move the co ee dispensing spout up or down with your  ngers to adjust
its height as shown in the  gure.
The recommended positions are:
For the use of small cups.
For the use of large cups.
Note:
When removing the dispensing spout to use large containers or for clean-
ing, make sure to insert it in the right direction during assembly. If you can
see this triangle, the dispensing spout was assembled incorrectly.
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For the use of glasses for the Latte Macchiato.
Note:
This is possible by moving the dispensing spout towards the machine.
Two cups can be placed under the co ee dispensing spout to brew two
co ees at the same time.
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Adjusting the Co ee Quantity
The machine allows you to adjust the amount of brewed co ee or milk ac-
cording to your taste and the size of your cups.
Each time the Espresso
, the Café Crème , the Co ee and
the American Co ee
buttons are pressed, the machine brews a preset
amount of product. Each button may be individually programmed for a
speci c brew setting.
The following procedure describes the Espresso
button program-
ming.
1
Place a cup under the co ee dispensing spout.
3
Press the Espresso button as soon as the desired amount of cof-
fee is reached.
Now the Espresso
button is programmed; each time it is pressed,
the machine will brew the same amount of espresso that was just pro-
grammed.
Note:
Follow the same procedure for programming the Café Crème
”, C o ee
and American Co ee buttons.
Once the desired amount is reached, press the selected brew button again
to stop brewing.
You can also adjust the beverage length in the EDIT PROFILES (see the
“Beverage Programming” chapter, COFFEE AMOUNT option).
2
Press and hold the Espresso button until the “MEMO” icon ap-
pears on the display, then release the button. The machine is now in
programming mode.
The machine starts brewing co ee.
MEMO
MEMO
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ESPRESSO
BREWING COFFEE
Before brewing co ee, make sure that there are no warnings shown on the
display, and that the water tank and co ee bean hopper are  lled.
Co ee Brewing Using Co ee Beans
1
Place 1 or 2 cups under the co ee dispensing spout.
2
Press the button for an Espresso, the button for a Café
Crème, the button for a Co ee or the button for an Ameri-
can Co ee.
3
To brew 1 cup of co ee, press the desired button once. The following
display is shown.
4
To brew 2 cups of co ee, press the desired button twice consecutively.
The following display is shown.
Note:
In this operating mode, the machine automatically grinds and doses the
proper amount of co ee.
5
After the prebrewing cycle, co ee begins to pour out of the co ee
dispensing spout.
6
Co ee brewing automatically stops when the preset level is reached;
you can stop it earlier by pressing the same button that you pressed to
start brewing.
C
O
ESPRESSO
2 x ESPRESSO
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Co ee Brewing Using Pre-Ground Co ee
This function allows you to use pre-ground and deca einated co ee.
With the pre-ground co ee function you can only brew one co ee at a
time.
1
Place a cup under the co ee dispensing spout.
2
Press the " " button to access the aroma selection menu.
GROUND COFFEE
VERY STRONG
INSERT
PREGROUND COFFEE
AND PRESS OK
3
To select the pre-ground co ee brewing function, press the or
scrolling button until the
icon is displayed.
C
O
4
Press the button for an Espresso, the button for a Café
Crème or the button for a Co ee.
5
When choosing the product, the machine asks you to con rm that
ground co ee has been inserted.
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8
Press the button
.
After the prebrewing cycle, co ee begins to pour
out of the co ee dispensing spout.
After brewing, the machine returns to the main menu.
Repeat the steps described above to brew more co ees using pre-ground
co ee.
Note:
If no pre-ground co ee is poured into the compartment, only water will be
dispensed.
If the dose is excessive or if 2 or more measuring scoops have been added,
the machine will discharge the excess pre-ground co ee into the co ee
grounds drawer. The brewing length cannot be saved for pre-ground cof-
fee.
Note:
This function remains active for 30 seconds. Then the machine resets the
selection and goes back to the earlier status.
PROFILE SAECO
6
Open the pre-ground co ee compartment lid.
7
Add one measuring scoop of pre-ground co ee into the compartment.
Use only the measuring scoop supplied with the machine. Then close
the pre-ground co ee compartment lid.
Warning:
Add only pre-ground co ee into the pre-ground co ee compartment.
Other substances and objects may cause severe damage to the ma-
chine. This repair is not covered by your warranty!
INSERT
PREGROUND COFFE
AND PRESS OK
9
Co ee brewing automatically stops when the preset level is reached;
press the same selected beverage button again to stop it earlier.
C
O
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MILK CARAFE
This chapter explains how to use the milk carafe to prepare milk-based
beverages.
Note:
Before using the milk carafe, clean it thoroughly as described in the “Clean-
ing and Maintenance chapter.
We recommend  lling it with cold milk (approx. 5°C).
Warning:
Fill the carafe with milk for brewing beverages and with water for
cleaning only.
Filling the Milk Carafe
The milk carafe can be  lled before or during use.
1
Lift the carafe lid as shown in the  gure.
2
Pour milk into the milk carafe: the milk level must be between the
minimum (MIN) and maximum (MAX) level indicators shown on the
milk carafe. Put the carafe lid back on.
3
The milk carafe is now ready for use.
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Inserting the Milk Carafe
1
If installed, remove the water dispensing spout as shown in the  gure:
- Press the two buttons on the side to unlock it and lift it slightly;
- Pull the hot water dispensing spout to remove it.
2
Slightly tilt the milk carafe. Insert it all the way into the guides of the
machine.
3
Push the carafe towards the bottom while rotating it at the same time,
until it is locked onto the drip tray.
Do not force the carafe while inserting it.
Removing the Milk Carafe
1
Rotate the carafe upwards until it is released from the insert in the drip
tray. Then remove it.
1
2
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Emptying the Milk Carafe
2
Lift the top of the carafe. Empty the milk carafe and clean it properly.
Note:
After each use, clean the milk carafe as described in the “Cleaning and
Maintenance chapter.
1
1
A
B
1
Press one of the release buttons to remove the top of the carafe as
shown in the  gures (A or B).
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BREWING MILKBASED BEVERAGES
Warning:
Danger of burning! Dispensing may be preceded by jets of milk and
steam. Wait until the end of the cycle before removing the milk carafe.
The buttons to automatically prepare an Espresso Macchiato
, a Cap-
puccino “
, a Latte Macchiato and a Hot Milk are displayed on
the control panel.
The procedure for brewing a Cappuccino
is shown as an example.
1
Fill the milk carafe with milk. The milk level must be between the mini-
mum (MIN) and maximum (MAX) level indicators shown on the milk
carafe. Put the carafe lid back on.
2
Insert the carafe into the machine.
3
Pull out the carafe dispenser to the right up to the icon. Make sure
that the dispensing spout handle is perfectly aligned to the
icon.
Note:
Use cold (~5 °C / 41°F) milk with a protein content of at least 3% to ensure
optimum results when preparing a cappuccino. Whole milk or skimmed
milk may be used depending on individual taste.
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CLICK!
4
When the carafe dispenser is correctly positioned you will hear a CLICK!
Note:
If the carafe dispenser has not been pulled all the way out, steam may
escape and milk may not be properly frothed.
5
Place a cup under the carafe dispenser.
6
Press the Cappuccino button to start brewing.
Note:
When dispensing milk-based beverages, the brewing cycle can be ended
by pressing the
ESC button.
7
The machine reminds you to insert the carafe and remove the carafe
dispenser.
8
The machine grinds the prede ned quantity of co ee.
PROFIL
E
PLACE MILK CARAFE
AND OPEN SPOUT
CAPPUCCINO
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9
The following screen is displayed during the preheating time required
by the machine.
CAPPUCCINO
CAPPUCCINO
10
The machine starts dispensing milk. To stop the dispensing process,
press the same selected beverage button that you pressed previously.
Dispensing will stop in a few seconds.
CAPPUCCINO
11
Once frothed milk has been dispensed, the machine brews co ee.
To stop brewing, press the same selected beverage button that you
pressed previously.
Note:
After using the milk carafe, clean it as described in the "Cleaning and Main-
tenance" chapter.
Note:
Follow the same steps to prepare an Espresso Macchiato
, a Latte
Macchiato “ or a Hot Milk . When you reach step 5, press the desired
product button.
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CARAFE AUTO CLEAN
START CARAFE
AUTO CLEAN?
20
CARAFE AUTO CLEAN
PLACE CONTAINER
UNDER THE CARAFE
DISPENSING SPOUT
CARAFE AUTO CLEAN
CARAFE AUTO CLEAN
OPEN MILK CARAFE SPOUT.
MACHINE WILL DISPENSE
HOT WATER
Quick Carafe AUTO CLEAN Cycle
After one or more milk-based products have been prepared, the machine
allows for a quick cleaning of the carafe ducts.
1
The following screen is displayed for 20 seconds. Press the button
to start the cycle.
Note:
If you wish to prepare another milk-based beverage or do not wish to
perform the rinse cycle, press the
button.
2
Pull out the carafe dispenser to the right up to the icon. Place a
container under the carafe dispenser.
3
Press the button.
4
The display shows that the cycle is being performed. Once the cycle
has been completed,
close the carafe dispenser by sliding it to the
icon and empty the container.
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3
Press and hold the Cappuccino button until the following display
is shown, then release the button. The machine reminds you to insert
the carafe and remove the carafe dispenser. The machine is now in
programming mode.
Adjusting the Milk-Based Product Length
Every time the Espresso Macchiato , the Cappuccino , the Latte
Macchiato “
and the Hot Milk buttons are pressed, the machine
brews a preset amount of selected beverage into the cup.
The machine allows you to adjust the amount of each beverage according
to your taste and the size of your cups.
The procedure for programming a Cappuccino
is shown as an exam-
ple.
1
Fill the carafe with milk and insert it into the machine.
2
Pull out the carafe dispenser to the right up to the icon.
Place a cup under the carafe dispenser.
PROFIL
E
PLACE MILK CARAFE
AND OPEN SPOUT
4
The machine grinds the prede ned quantity of co ee.
MEMO
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CAPPUCCINO
MEMO
CAPPUCCINO
5
This icon is displayed during the preheating time required by the
machine.
6
When this icon is shown, the machine starts dispensing frothed milk
into the cup. Once the desired amount of frothed milk is reached,
press the same selected beverage button that you pressed previously.
Dispensing will stop in a few seconds.
Note:
If you are dispensing a Hot Milk , the dispensing process ends with step 6.
7
Once frothed milk has been dispensed, the machine starts brewing
co ee. When the desired quantity is reached, press the same selected
beverage button that you pressed previously.
Now the Cappuccino
button is programmed. Every time it is pressed,
the machine will brew the same amount of cappuccino that was pro-
grammed.
Note:
Follow the same steps to prepare an Espresso Macchiato
, a Latte
Macchiato “ or a Hot Milk . When you get to step 3, press the desired
product button.
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PROFILE SAECO
SPECIAL BEVERAGES
HOT WATER
RISTRETTO
ESPRESSO MILD
ESPRESSO INTENSE
SPECIAL BEVERAGES
The machine is designed to brew more products than those described so
far. For this, follow the steps below:
1
Press the button to access the SPECIAL BEVERAGES menu.
Note:
If you press the Special Beverages
button without choosing any
product, the machine returns to the main menu after 3 minutes.
With the special beverages function you can only brew one beverage at a
time. To brew more beverages, repeat the procedure.
Hot Water
Warning:
Danger of burning! Dispensing may be preceded by small jets of hot
water and steam. Wait until the end of the cycle before removing the
water dispensing spout.
1
Remove the milk carafe, if inserted. Slightly tilt the water dispensing
spout and insert it all the way into the guides of the machine.
2
Select the beverage by pressing the button or the button.
Then press the
button to start brewing.
3
To stop brewing the beverage, press the Special Beverages but-
ton again or press the
button.
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2
Push the water dispensing spout towards the bottom while rotating
it at the same time, until it is locked into the machine as shown in the
gure.
3
Place a container under the hot water dispensing spout.
4
Press the button to access the SPECIAL BEVERAGES menu.
5
Press the button to start brewing.
6
This icon is displayed. The machine reminds you to install the water
dispensing spout. Check that the water dispensing spout is correctly
installed. Press
to con rm. The machine will start dispensing hot
water.
SPECIAL BEVERAGES
HOT WATER
RISTRETTO
ESPRESSO MILD
ESPRESSO INTENSE
HOT WATER
INSERT
WATER SPOUT
HOT WATER
8
Dispense the desired amount of hot water.
To stop dispensing hot water, press the
button.
7
This icon is displayed during the preheating time required by the
machine.
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SPECIAL BEVERAGES
HOT WATER
RISTRETTO
ESPRESSO MILD
ESPRESSO INTENSE
MEMO HOT WATER
INSERT
WATER SPOUT
MEMO
Adjusting Hot Water Dispensing
Warning:
Danger of burning! Dispensing may be preceded by small jets of hot
water and steam. Wait until the end of the cycle before removing the
water dispensing spout.
1
Make sure that the machine is ready for the hot water dispensing.
2
Press the button to access the SPECIAL BEVERAGES menu.
3
Keep the button pressed until this display is shown, then release
the button.
4
Press to con rm. The machine will start dispensing hot water.
5
This icon is displayed during the preheating time required by the
machine.
6
Dispense the desired amount of hot water.
To stop dispensing hot water, press the Special Beverages
button
again.
The amount of water to dispense is now programmed. Every time it is
selected, the machine will dispense the same amount of hot water that
was programmed.
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Special Beverages Menu for Brewing Other Beverages
The menu allows you to brew other beverages, according to your personal
taste.
The procedure for brewing a strong co ee is shown as an example.
Note:
Follow the same steps to brew the other menu beverages. Only when you
are brewing a “Flat white” you need to prepare the machine as for brewing
a Cappuccino.
1
Place 1 cup under the co ee dispensing spout.
SPECIAL BEVERAGES
HOT WATER
RISTRETTO
ESPRESSO MILD
ESPRESSO INTENSE
2
Press the button to access the SPECIAL BEVERAGES menu.
3
Select the beverage by pressing the button until you reach the
RISTRETTO option.
4
Press the button to start brewing.
5
Co ee brewing automatically stops when the preset level is reached;
press the “Special beverages
button again to stop it earlier.
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MEMO
SPECIAL BEVERAGES
HOT WATER
RISTRETTO
ESPRESSO MILD
ESPRESSO INTENSE
Adjusting the Other Beverages Quantity for the “Special Bever-
ages” Menu
This procedure allows you to adjust the quantity of the other beverages
displayed on the menu, according to personal taste.
The procedure for brewing a strong co ee is shown as an example.
Note:
Follow the same steps to brew the other menu beverages. Only when you
are brewing a “Flat white” you need to prepare the machine as for brewing
a Cappuccino.
1
Place 1 cup under the co ee dispensing spout.
2
Press the button to access the SPECIAL BEVERAGES menu.
3
Select the beverage by pressing the button until you reach the
RISTRETTO option.
4
Press and hold the button until the "MEMO" icon appears on the
display, then release the button. The machine is now in programming
mode.
The machine starts brewing co ee.
5
Press the button as soon as the desired amount of co ee is
reached.
Now the beverage is programmed; each time it is selected, the machine
will brew the same amount that was just programmed.
Note:
Only when you are brewing a “Flat white you need to program the amount
of milk and co ee separately, as shown for brewing a Cappuccino.
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BEVERAGE PROGRAMMING
The machine allows you to customise every beverage according to your
personal taste and to save the preferences in your personal pro le.
1
Press the button to access the machine main menu.
2
Press to con rm.
PROFILE SAECO
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
EDIT PROFILES
PROFILE SAECO
PROFILE 1
3
Press the button to select the enabled pro le in which you wish
to program the beverage.
EDIT PROFILES
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
4
Press to con rm.
Note:
The parameters to adjust for brewing a cappuccino are shown as an exam-
ple. Follow the same steps to adjust other beverages. The milk parameters
are not available for the co ee-only beverages.
PROFILE 1
COFFEE
AMERICAN COFFEE
CAPPUCCINO
LATTE MACCHIATO
5
Press the button to select CAPPUCCINO”.
6
Press to con rm.
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The parameters to adjust are displayed.
To select them, press the
or scrolling button.
To access, press the
button.
To return to the previous screen, press the "
" button.
To return to the initial screen, press the "
" button.
Aroma
This setting adjusts the amount of co ee to be ground.
= very mild aroma
= mild aroma
= regular aroma
= strong aroma
= very strong aroma
= extra strong aroma
= ground co ee
Press the
or scrolling button to select, then press the button
to con rm.
Co ee Amount
By adjusting the bar on the display with the or scrolling button,
you can choose the amount of water used for co ee brewing.
Press "
" to con rm the adjustment.
CAPPUCCINO
STRENGTH
COFFEE AMOUNT
TEMPERATURE
TASTE
TEMPERATURE
HIGH
NORMAL
LOW
STRENGTH
VERY STRONG
Temperature
This setting allows you to adjust the co ee temperature.
LOW : low temperature.
NORMAL : medium temperature.
HIGH : high temperature.
Press the
or scrolling button to select, then press the button
to con rm.
COFFEE AMOUNT
30ML 170ML
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Taste
This setting enables the prebrewing function. During prebrewing, the cof-
fee is slightly dampened to bring out the aroma in full.
DELICATE: prebrewing function is not performed.
BALANCED: prebrewing function is enabled.
FULL BODY: prebrewing function lasts longer to enhance the co ee
taste.
Press the or scrolling button to select, then press the button
to con rm.
Milk Amount
By adjusting the bar on the display with the or scrolling button,
you can choose the quantity of milk to use for the selected beverage. Press
"
" to con rm the adjustment.
Note:
The milk adjusting options are displayed only for the milk-based bever-
ages.
MILK AMOUNT
10 SEC 50 SEC
HOT WATER PROGRAMMING
The following procedure describes the programming of hot water.
1
Press the button to select HOT WATER”.
PROFILE 1
ESPRESSO MACCHIATO
FROTHED MILK
HOT WATER
RISTRETTO
PROFILE 1
ESPRESSO MACCHIATO
FROTHED MILK
HOT WATER
RISTRETTO
TASTE
DELICATE
BALANCED
FULL BODY
2
Press to con rm.
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Water Amount
By adjusting the bar on the display with the or scrolling button,
you can choose the quantity of water to be dispensed.
Press "
" to con rm the adjustment.
WATER AMOUNT
50ML 450ML
PROFILE 1
ESPRESSO INTENSE
ENERGY COFFEE
FLAT WHITE
RESTORE TO DEFAULT
CAPPUCCINO
TEMPERATURE
TASTE
MILK AMOUNT
RESTORE TO DEFAULT
RESTORING BEVERAGE PARAMETERS
The factory settings of every beverage can be restored for each pro le.
1
Press the button to select RESTORE TO DEFAULT”.
2
Press twice to con rm. All the parameters are restored to factory
settings.
Note:
Through this option all the customised settings programmed by the user
are deleted.
The factory settings of every beverage can be restored for each parameter.
1
When the desired beverage has been selected, press the " " button
to select RESTORE TO DEFAULT”.
2
Press twice to con rm. All the parameters are restored to factory
settings.
Note:
Through this option all the customised settings programmed by the user
for the selected product are deleted.
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MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
SETTINGS
WATER
LANGUAGE
STAND-BY TIME
BUTTON SOUND
SETTINGS
WATER
LANGUAGE
STAND-BY TIME
BUTTON SOUND
3
Press to con rm.
The parameters to adjust are displayed here.
To select them, press the
or scrolling button.
To access, press the
button.
To return to the previous screen, press the "
" button.
To return to the initial screen, press the "
" button.
Water settings
The WATER SETTINGS option allows you to adjust the water parameters
for an optimal co ee.
MACHINE PROGRAMMING
The machine allows you to customise the operating settings. These set-
tings are applied to all user pro les.
1
Press the button to access the machine main menu.
PROFILE SAECO
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
2
Press the button to select SETTINGS”.
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WATER
HARDNESS
ENABLE FILTER
ACTIVATE FILTER
WATER
HARDNESS
ENABLE FILTER
ACTIVATE FILTER
WATER
HARDNESS
ENABLE FILTER
ACTIVATE FILTER
Under HARDNESS you can set the water hardness level.
For water hardness measuring, refer to the “Measuring and Programming
Water Hardness chapter.
Under ACTIVATE FILTER you activate the  lter after its installation or
replacement. Refer to the “INTENZA+ Water Filter Installation chapter.
Under ENABLE FILTER the machine noti es the user when the water  lter
needs to be replaced.
OFF: Filter and warning disabled. (Default value) By setting the value
on OFF you disable the  lter and the replacement warning.
ON: Filter and warning enabled (this warning is automatically set when
the  lter is activated).
Language Settings
This setting is important to automatically adjust the machine parameters
according to the user's country.
SETTINGS
WATER
LANGUAGE
STAND-BY TIME
BUTTON SOUND
SETTINGS
WATER
LANGUAGE
STAND-BY TIME
BUTTON SOUND
Stand-by Settings
The STAND-BY sets the time lapse for the machine to go into stand-by
mode after the last brewing. The stand-by time ranges among 15, 30, 60
and 180 minutes.
The default time value is 15 minutes.
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SETTINGS
LANGUAGE
STAND-BY TIME
BUTTON SOUND
RESTORE TO DEFAULT
Button Sound
This setting allows the machine to produce a sound each time a button is
pressed.
OFF: Tone deactivated
ON: Tone activated
SETTINGS
LANGUAGE
STAND-BY TIME
BUTTON SOUND
RESTORE TO DEFAULT
PROFILE SAECO
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
Factory Settings
Activating the RESTORE TO DEFAULT option will restore all machine set-
tings to their default values. In this case all customised parameters will be
deleted.
STATISTICS
The machine allows you to see how many beverages have been brewed.
This allows you to schedule the various maintenance operations indicated
in the instruction manual.
1
Press the button to access the machine main menu.
2
Press the button to select STATISTICS”.
3
Press to con rm.
The amount of brewed beverages, divided for each option, will be dis-
played.
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PROFILE SAECO
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
MAINTENANCE
DESCALING
BREW GROUP CLEANING
CARAFE CLEANING
MAINTENANCE
DESCALING
BREW GROUP CLEANING
CARAFE CLEANING
MAINTENANCE
DESCALING
BREW GROUP CLEANING
CARAFE CLEANING
MAINTENANCE
In this menu you can manage all the automatic cycles necessary for the
correct maintenance of the machine.
1
Press the button to access the machine main menu.
2
Press the button to select MAINTENANCE”.
3
Press to con rm.
4
Press the or button to select the cycle to activate.
The various cycles to activate are displayed here.
Descaling
The DESCALING function activates the descaling cycle (see the “Descaling”
chapter).
Brew Group Cleaning Cycle
The BREW GROUP CLEANING function enables the brew group monthly
cleaning (see the “Monthly Cleaning of the Brew Group chapter).
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MAINTENANCE
DESCALING
BREW GROUP CLEANING
CARAFE CLEANING
Carafe Cleaning
The CARAFE CLEANING menu allows you to manage the carafe cleaning.
In ON/OFF AUTO CLEAN you  nd the options to manage the “Quick
Rinse Cycle” displayed after dispensing a milk-based beverage.
OFF: Cycle deactivated.
ON: Cycle activated.
In START FULL CLEAN you can start the milk carafe cleaning (see the
“Monthly Cleaning of the Milk Carafe” chapter).
CARAFE CLEANING
ON/OFF AUTO CLEAN
START FULL CLEAN
CARAFE CLEANING
ON/OFF AUTO CLEAN
START FULL CLEAN
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CLEANING AND MAINTENANCE
Daily Cleaning of the Machine
Caution:
Timely cleaning and maintenance of your machine is very important
as it prolongs the life of your machine. The machine is continuously
exposed to humidity, co ee and limescale!
The activities you need to perform and their frequency are described
in detail in this chapter. Not doing this will ultimately make your ma-
chine stop working properly. This repair is NOT covered by warranty!
Note:
- Use a soft, dampened cloth to clean the machine.
- Only the cup holder grill, the internal drip tray, the co ee grounds
drawer and any parts of the carafe described in the "Weekly Cleaning
of the Milk Carafe" section can be washed in the dishwasher. Any other
components must be washed with lukewarm water.
- Do not immerse the machine in water.
- Do not use alcohol, solvents, and/or abrasive objects to clean the
machine.
- Do not dry the machine and/or its components using a microwave
and/or standard oven.
Empty and clean the co ee grounds drawer and the drip tray (internal)
every day with the machine turned on. Please follow the steps below:
1
Press the button in the frame and open the service door.
2
Remove the drip tray (internal) and co ee grounds drawer.
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3
Empty the co ee grounds drawer and wash it with fresh water.
4
Empty the drip tray (internal) and the lid and wash them with fresh
water.
5
Correctly reinstall all the components.
6
Insert the drip tray and the co ee grounds drawer and close the ser-
vice door.
7
Press the lever on the bottom and remove the drip tray (external),
empty it and wash it.
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Daily Cleaning of the Water Tank
1
Remove the small white  lter or the INTENZA+ water  lter (if installed)
from the water tank and wash both with fresh water.
2
Put the small white  lter or the INTENZA+ water  lter (if installed) back
in its housing by gently pressing and turning it at the same time.
3
Fill the water tank with fresh water.
Note:
Perform this operation also when the full drip tray indicator is raised.
Daily Cleaning of the Milk Carafe
In addition to the quick carafe rinse cycle, we recommend that you also
clean the carafe daily as described below. This preserves hygiene and
ensures a perfect frothed milk consistency.
1
1
A
B
1
Press one of the release buttons to remove the top of the carafe as
shown in the  gures (A or B).
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3
Lift the carafe dispenser to remove it from the top of the carafe.
4
Remove the suction tube with the  tting (A) from the milk frother.
5
Wash the suction tube with the  tting thoroughly with fresh water.
6
After installing the suction tube with the  tting, insert the carafe dis-
penser on the top of the carafe.
2
Remove the lid.
A
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Note:
If you cannot install the dispenser on the top of the carafe, the pin is in the
wrong position (B). Before installing the dispenser, manually push the pin
to the (A) position.
A
B
7
Insert the lid.
8
Place the top of the carafe back in position.
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1
Press one of the release buttons to remove the top of the carafe as
shown in the  gures (A or B).
2
Remove the lid.
3
Lift the carafe dispenser to remove it from the top of the carafe. The
carafe dispenser is made up of six parts that must be disassembled.
Each part is indicated by a capital letter (A, B, C, D, E, F).
Weekly Cleaning of the Milk Carafe
The weekly cleaning is more thorough since all milk residues are removed
from the dispenser.
1
1
A
B
A
4
Remove the suction tube with the  tting (A) from the milk frother.
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65
B
8
Remove the  tting (F) from the milk frothing device by pulling it out-
wards.
5
Remove the  tting (B) from the suction tube.
C
D
6
Detach the lid (C) from the milk carafe dispenser by slightly pressing on
the sides while pushing downwards.
7
Remove the milk frothing device (D) from the support (E).
F
E
9
Clean all the parts thoroughly with lukewarm water.
Note:
You can also clean these parts in the dishwasher.
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B
C
D
F
E
10
Insert the  tting (F) into the milk frothing device by pressing it up to its
limit.
11
Insert the milk frothing device (D) into the support (E).
12
Attach the top (C) to the carafe dispenser.
13
Insert the  tting (B) into the suction tube.
A
14
Insert the suction tube with the  tting (A) into the milk frother.
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A
B
Note:
If you cannot install the dispenser on the top of the carafe, the pin is in the
wrong position (B). Before installing the dispenser, manually push the pin
to the (A) position.
15
Insert the dispenser on the top of the carafe.
16
Insert the lid.
17
Attach the top of the milk carafe, ensuring it is locked into place.
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Weekly Cleaning of the Brew Group
The brew group should be cleaned every time the co ee bean hopper is
lled or at least once a week.
1
Turn o the machine by pressing the button and remove the plug
from the socket.
2
Open the pre-ground co ee compartment lid.
5
Remove the drip tray (internal) and co ee grounds drawer and clean
them.
4
Press the button in the frame and open the service door.
3
Thoroughly clean the pre-ground co ee compartment with the clean-
ing brush, making sure that there are no more co ee residues in the
duct.
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69
6
Open the brew group unlocking lever.
7
Seize the brew group handle and pull it outwards.
8
While pulling the lever, remove the brew group.
9
Thoroughly wash the brew group with lukewarm water and carefully
clean the brew group  lter.
Caution:
Do not use detergent or soap to clean the brew group.
10
Let the brew group air-dry thoroughly.
11
Thoroughly clean the inside of the machine using a soft, dampened
cloth.
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12
Thoroughly clean the upper screen using a non-abrasive cloth to
remove any co ee grounds.
Warning:
Danger of burning! The upper screen is a hot component. Make sure
that the machine has cooled down, before cleaning. Perform the op-
eration when the machine has been turned o for at least one hour.
13
Make sure that the brew group is in the o position; the two reference
marks must match. If they do not match, proceed as described in steps
(14 and 15).
14
Turn the brew group back to the o position by manually turning the
pin on the base, as shown in this  gure. Turn it until it locks into the
position described in the following step.
15
When you reach the position shown in this  gure, check that the two
reference signs match and that the brew group is locked into position.
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71
17
Close the brew group locking lever to lock it into position.
18
Insert the drip tray (internal) and co ee grounds drawer.
19
Close the service door.
16
Insert the brew group back into its seat by sliding it along the guides
until it locks into place.
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Weekly Cleaning of the Co ee Bean Hopper and Co ee Tray (if
any)
1
Remove the co ee bean hopper lid. Empty the co ee bean hopper
from any beans.
2
Remove the tray.
3
Wash the tray with water. After washing it, dry it thoroughly before use.
4
Clean the co ee bean hopper and insert the tray back into place. Fill
the co ee bean hopper with co ee beans.
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Monthly Cleaning of the Milk Carafe
For the monthly cleaning cycle we recommend using the “Saeco Milk
Circuit Cleaner” to keep the entire circuit clean of milk residues. The “Saeco
Milk Circuit Cleaner can be purchased separately. Please refer to the main-
tenance products page for further details.
Warning:
Danger of burning! Dispensing may be preceded by small jets of hot
water and steam. Danger of burning! Wait until the end of the cycle
before removing the milk carafe.
PROFILE SAECO
1
Press the button to access the machine main menu.
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
2
Press the button to select MAINTENANCE”.
3
Press to con rm.
MAINTENANCE
DESCALING
BREW GROUP CLEANING
CARAFE CLEANING
4
Press the " " button to select CARAFE CLEANING’”.
5
Press to con rm.
CARAFE CLEANING
ON/OFF AUTO CLEAN
START FULL CLEAN
6
Press the " " button to select START FULL CLEAN”.
7
Press to con rm.
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8
Press to con rm or to return to the previous menu.
CARAFE CLEANING
START CARAFE
FULL CLEAN?
(~ 5 MINUTES)
9
Fill the water tank with fresh water up to the MAX level. Press the " "
button to con rm.
CARAFE CLEANING
REFILL
WATER TANK
10
Pour one milk cleaner bag into the milk carafe. Fill the milk carafe with
fresh drinking water up to the MAX level and then let the milk cleaner
bag dissolve completely.
CARAFE CLEANING
POUR DETERGENT
INTO CARAFE & FILL
WITH WATER
11
Insert the carafe into the machine.
Slide the carafe dispenser to the right
up to the
icon.
Press the " " button to con rm.
CARAFE CLEANING
PLACE MILK CARAFE
AND OPEN SPOUT
12
Press to con rm.
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75
CARAFE CLEANING
PLACE CONTAINER
UNDER THE CARAFE
DISPENSING SPOUT
13
Place a large container (1.5l) under the dispensing spout.
Press the "
" button to con rm. The machine starts dispensing the
solution through the milk dispensing spout.
CARAFE CLEANING
14
The following display shows the cycle progress.
Warning:
Never drink the solution dispensed during this step.
CARAFE RINSING
REFILL
WATER TANK
15
When the machine stops dispensing,  ll the tank with fresh water up to
the MAX level. Press the "
" button to con rm.
CARAFE RINSING
FILL CARAFE
WITH FRESH WATER
16
Remove the milk carafe and the container from the machine.
17
Rinse thoroughly the milk carafe and  ll it with fresh drinking water up
to the MAX level. Insert the milk carafe into the machine.
Press the "
" button to con rm.
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CARAFE RINSING
PLACE MILK CARAFE
AND OPEN SPOUT
18
Empty the container and place it back under the co ee dispensing
spout. Press the "
" button to con rm.
20
The machine will start dispensing water from the milk dispensing
spout. The following display is shown.
21
At the end of the cycle, the machine is ready to brew products.
22
Disassemble and wash the milk carafe as described in the “Weekly
Cleaning of the Milk Carafe chapter.
CARAFE RINSING
CARAFE RINSING
PLACE CONTAINER
UNDER THE CARAFE
DISPENSING SPOUT
19
Press to con rm.
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Monthly Lubrication of the Brew Group
Lubricate the brew group after approximately 500 cups of co ee or once a
month.
You can purchase the Saeco grease to lubricate the brew group separately.
For further details, please refer to the maintenance products page in this
user manual.
Caution:
Before lubricating the brew group, clean it with fresh water and dry it
as described in the “Weekly Cleaning of the Brew Group chapter.
1
Apply the lubricant evenly on both side guides.
2
Lubricate also the piston, as shown in the  gure.
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3
Lubricate the internal guides positioned on both sides of the brew
group.
4
Insert the brew group into its seat until it locks into place (see the
“Weekly Cleaning of the Brew Group chapter).
5
Insert the drip tray (internal) and the co ee grounds drawer and close
the service door.
Monthly Cleaning of the Brew Group with Co ee Oil Remover”
Besides weekly cleaning, we recommend performing a cleaning cycle
with “Co ee Oil Remover” after approximately 500 cups of co ee or once
a month. This operation completes the maintenance process for the brew
group.
You can purchase the “Co ee Oil Remover and the “Maintenance Kit” sepa-
rately. Please refer to the maintenance products page for further details.
Caution:
The “Co ee Oil Remover” tablets are to be used for cleaning only and
do not have a descaling function. For the descaling procedure use the
Saeco descaling solution and follow the procedure described in the
“Descaling” chapter.
1
Press the button to access the machine main menu.
PROFILE SAECO
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4
Press the " " button to select BREW GROUP CLEANING’”.
5
Press to con rm.
6
Press to con rm or to return to the previous menu.
7
Fill the water tank with fresh water up to the MAX level. Press the
button.
8
Put a “Co ee Oil Remover tablet in the pre-ground co ee compart-
ment. Press the
button.
MAINTENANCE
DESCALING
BREW GROUP CLEANING
CARAFE CLEANING
BREW GROUP CLEANING
PERFORM BREW
GROUP CLEANING?
(~ 5 MINUTES)
BREW GROUP CLEANING
WATER TANK EMPTY
ADD WATER
BREW GROUP CLEANING
INSERT GROUP
CLEAN TAB
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
2
Press the button to select MAINTENANCE”.
3
Press to con rm.
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9
Place a container (1.5 l) under the co ee dispensing spout.
Press the
button to start the cleaning cycle.
Warning:
Never drink the solution dispensed during this step.
BREW GROUP CLEANING
PLACE A CONTAINER
UNDER THE
DISPENSING SPOUT
10
This icon is displayed. The display shows the cycle progress.
11
When the machine stops dispensing, remove and empty the container.
12
Clean the brew group as described in the Weekly Cleaning of the Brew
Group chapter.
BREW GROUP CLEANING
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DESCALING
When the " " icon is displayed, you need to descale the machine.
The descaling cycle takes approx. 30 minutes.
Caution:
Not doing this will ultimately make your machine stop working prop-
erly. In this case, repair is NOT covered by warranty.
Warning:
Use the Saeco descaling solution only. Its formula has been
designed to ensure better machine performance. The use of other
products may damage the machine and leave residues in the water.
The Saeco descaling solution can be purchased separately. For further
details, please refer to the maintenance products page in this user manual.
Warning:
Never drink the descaling solution or any products dispensed
until the cycle has been carried out to the end. Never use vinegar as a
descaling solution.
Note:
Do not remove the brew group during the descaling process.
To perform the descaling cycle, follow the steps below:
1
Press the button to access the machine main menu.
2
Press the button to select MAINTENANCE”.
3
Press to con rm.
DESCALE
PROFILE SAECO
MENU
EDIT PROFILES
MAINTENANCE
SETTINGS
STATISTICS
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MAINTENANCE
DESCALING
BREW GROUP CLEANING
CARAFE CLEANING
4
Press to con rm the “DESCALING selection.
Note:
If the "
"button is pressed by mistake, press the " " button to quit.
DESCALING
START DESCALING?
(~ 30 MINUTES)
DESCALING
POUR DESCALING SOLUTION
AND WATER INTO THE TANK UP
TO THE CALC-CLEAN LEVEL
DESCALING
EMPTY INTERNAL
DRIP TRAY
5
Press the button to con rm.
6
Remove the water tank and the “INTENZA+” water  lter (if installed)
and insert the small white  lter supplied with the machine. Pour the
entire content of the Saeco descaling solution.
7
Fill the water tank with fresh water up to the CALC CLEAN level.
Put the water tank back into the machine. Press the
button.
8
Remove the internal and external drip tray and co ee grounds drawer.
Press the
button.
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83
9
Fill half the carafe with water and insert it into the machine.
Slide the carafe dispenser to the right up to the icon.
Press the
button.
DESCALING
FILL HALF CARAFE
WITH WATER. INSERT
IN BREWING POSITION
10
Place a large container (1.5l) under both the milk carafe dispenser and
the co ee dispensing spout.
Press the
button.
DESCALING
PLACE A CONTAINER
UNDER THE
DISPENSING SPOUT
DESCALING
DESCALING
START
11
The machine starts dispensing the descaling solution at regular inter-
vals. The display shows the cycle progress.
12
The message indicates the end of the  rst step. The water tank needs
to be rinsed. Fill the water tank with fresh water up to the MAX
level. Press the
button.
RINSING
RINSE WATER TANK &
FILL WITH WATER
Note:
To empty the container during the process and to pause the descaling
cycle, press the
button. To resume the cycle, press the button.
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RINSING
FILL HALF CARAFE
WITH WATER. INSERT
IN BREWING POSITION
RINSING
PLACE A CONTAINER
UNDER THE
DISPENSING SPOUT
14
Empty the milk carafe and  ll half of it with fresh water. Insert it back
into the machine with the dispensing spout open. Press the
but-
ton.
15
Empty the container and place it back
under both the milk carafe dis-
penser and the co ee dispensing spout.
Press the button.
RINSING
RINSING
EMPTY INTERNAL
DRIP TRAY
13
Empty the drip tray (internal) and place it back. Then press the
button.
Note:
The circuit must be cleaned with a preset quantity of water.
If the water tank is not  lled up to the MAX level, the machine may require
several re lls for rinsing.
16
The rinse cycle starts. The bar shows the progress status of the process.
Note:
To empty the container during the process and to pause the rinse cycle,
press the
button. To resume the cycle, press the button.
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85
Note:
The rinse cycle is performed in order to have the circuit cleaned with a pre-
set amount of water to ensure proper machine performance. If the water
tank is not  lled up to the MAX level, the machine might require more than
one cycle.
17
When the amount of water needed for the rinse cycle has been
completely dispensed, the machine automatically ends the descaling
process.
18
At the end of the descaling process, the machine performs an auto-
matic rinse cycle. Wait until it  nishes before removing and emptying
the container.
19
Disassemble and wash the milk carafe as described in the “Weekly
Cleaning of the Milk Carafe chapter.
20
Empty the drip tray (internal) and place it back.
21
Remove the small white  lter and place back the “INTENZA+” water
lter into the water tank if it was installed.
Note:
At the end of the descaling cycle, wash the brew group as described in the
“Weekly Cleaning of the Brew Group chapter.
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ACCIDENTAL INTERRUPTION OF THE DESCALING CYCLE
Once the descaling process has started, it must be completed; do not turn
o the machine mid-cycle.
If the descaling process is accidentally interrupted (power failure or ac-
cidental disconnection of the power cord), follow the steps below.
Check that the power button is set to "I".
Press the "
" button to turn on the machine.
If the cycle was interrupted during the descaling phase, it will be resumed
from step 6 of the "Descaling" chapter. Press the
button to restart the
cycle.
If the cycle was interrupted during the rinse phase, it will be resumed from
step 12 of the "Descaling" chapter.
Press the
button to restart the cycle.
DESCALING
POUR DESCALING SOLUTION
AND WATER INTO THE TANK UP
TO THE CALC-CLEAN LEVEL
RINSING
RINSE WATER TANK &
FILL WITH WATER
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DISPLAY MESSAGES
Displayed message Meaning of the message
BEANS CONTAINER EMPTY
ADD COFFEE BEANS
Fill the co ee bean hopper.
INSERT BREW GROUP
The brew group must be inserted into the machine.
INSERT COFFEE
GROUNDS DRAWER
Insert the co ee grounds drawer and the internal drip tray.
EMPTY COFFEE
GROUNDS DRAWER
Empty the co ee grounds drawer.
Note:
The co ee grounds drawer must be emptied only when the machine
requires it and with the machine on. If the drawer is emptied with the
machine turned o , the machine will not record the emptying opera-
tion.
CLOSE
FRONT DOOR
Close the service door.
WATER TANK EMPTY
ADD WATER
Remove the water tank and  ll it. You can  ll the water tank also
through the dedicated hole on the lid.
EMPTY INTERNAL
DRIP TRAY
Open the service door and empty the internal drip tray.
Note:
If this operation is performed when the machine is on, it will record the
co ee grounds drawer emptying and will reset the counter; therefore,
you need to empty the co ee grounds as well.
CLOSE BEAN
CONTAINER LID
Insert the co ee bean hopper lid and/or beans lid.
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Displayed message Meaning of the message
HOT WATER
INSERT
WATER SPOUT
Insert the water dispensing spout to start dispensing. Press "ESC" to exit.
PLACE MILK CARAFE
AND OPEN SPOUT
Before dispensing, insert the milk carafe with the dispensing spout
open.
DESCALE
You need to descale the machine. Follow the steps described in the “Des-
caling” chapter of this manual.
Please note that not descaling your machine will ultimately make it stop
working properly. In this case repair is NOT covered under your warranty.
CHANGE FILTER
The machine needs the “INTENZA+” water  lter to be replaced.
WATER CIRCUIT
PRIMING
The machine is priming the water circuit. Wait for this operation to be
over.
The red light  ashes. Press any button to exit the stand-by mode.
RESTART TO SOLVE
Take note of the code (E xx) shown on the display at the bottom.
Turn o the machine. Turn it back on after 30 seconds. Repeat the
procedure 2 or 3 times.
If the machine does not start, contact the Philips SAECO hotline in your
country and quote the code shown on the display. Contact details can
be found in the warranty booklet packed separately or at www.philips.
com/support.
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TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.saeco.com/support for a list of frequently asked questions or con-
tact the Philips Saeco hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at www.saeco.com/support.
Machine actions Causes Solutions
The machine does not turn
on.
The machine is not connected to the
electric network.
Connect the machine to the electric
network.
The power button is on position "0". Check that the power button is set to "I".
The drip tray gets  lled al-
though no water is drained.
Water is sometimes drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
This is a normal behaviour of the ma-
chine.
Co ee is not hot enough. The cups/mugs are cold. Preheat the cups/mugs with hot water or
use the hot water dispensing spout.
The beverage temperature in the
programming menu is set on Low.
Make sure that the temperature in the
programming menu is set on Normal or
High.
You added cold milk to the co ee. Cold milk lowers the temperature of the
nal product. Preheat milk before adding
it to the beverage.
No hot water is dispensed. The steam/hot water dispensing
spout is clogged or dirty.
Clean the hot water dispensing spout.
Inspect the steam spout to check that the
dispensing spout is not clogged. Make
a hole in the limescale using a pin or a
needle.
The machine circuit is clogged by
limescale.
Descale the machine.
The machine does not  ll
the cup/mug.
The machine has not been pro-
grammed.
Access the beverage programming menu
and adjust the co ee length setting ac-
cording to your personal taste for each
type of beverage.
Co ee does not have
enough crema (see note).
The blend is unsuitable, co ee is not
freshly roasted or the grind is too
coarse.
Change co ee blend or adjust grinding as
explained in the Adjusting the Ceramic
Co ee Grinder chapter.
The co ee beans or the pre-ground
co ee are too old.
Make sure that you use fresh co ee beans
or pre-ground co ee.
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Machine actions Causes Solutions
Milk does not froth. The milk dispensing spout has not
been pulled out.
Check that the milk dispensing spout has been
pulled out correctly up to the icon.
The carafe has not been correctly
reassembled or with all its compo-
nents.
Make sure the tube is correctly inserted.
All its components have to be correctly
reassembled, as described in the “Weekly
cleaning of the Milk Carafe section.
The brew group cannot be
removed.
The brew group is out of place. Turn on the machine. Close the service
door. The brew group automatically
returns to the initial position.
The co ee grounds drawer is
inserted.
Remove the co ee grounds drawer
before removing the brew group.
There is too much ground
co ee under or over the
brew group.
The co ee used may not be suitable
for automatic machines.
It may be necessary to change the type
of co ee or the co ee grinder settings
(see the Adjusting the Ceramic Co ee
Grinder” chapter).
The machine is adjusting the co ee
grinder for a new kind of co ee
beans or pre-ground co ee.
The machine automatically adjusts itself
after brewing several cups of co ee to
optimise the extraction in relation to the
compactness of the ground co ee.
It may be necessary to brew 2 or 3
products to adjust the co ee grinder
completely.
This is not a malfunction of the machine.
The machine produces too
humid or too dry co ee
grounds.
Adjust the co ee grinder. Adjusting the ceramic co ee grinder af-
fects the quality of residues.
If the residues are too humid, set a coarser
grind.
If the residues are too dry, set a  ner
grind.
Refer to the Adjusting the Ceramic Co ee
Grinder” chapter.
Co ee is too weak
(see note).
This might occur when the machine
is automatically adjusting the dose.
Brew some cups of co ee as described in
the “Saeco Adapting System chapter.
The ground co ee is too coarse. Change co ee blend or adjust grinding as
explained in the Adjusting the Ceramic
Co ee Grinder chapter.
The co ee bean hopper selector
switch has been shifted.
Move the selector switch to the
position.
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91
Machine actions Causes Solutions
Co ee is not brewed, is
brewed slowly or only a few
drops are brewed (see note).
The ground co ee is too  ne. Change co ee blend or adjust grinding as
explained in the Adjusting the Ceramic
Co ee Grinder chapter.
Circuits clogged. Perform a descaling cycle.
The circuit is not primed. Prime the circuit (see the “Using the Ma-
chine for the First Time chapter).
The dispensing spout is dirty. Clean the dispensing spout and its holes.
The brew group is dirty. Clean the brew group (see the Weekly
Cleaning of the Brew Group chapter).
Co ee leaks out of the
dispensing spout.
The dispensing spout is clogged or
not correctly inserted.
Clean the dispensing spout and its holes
and insert it back correctly.
The dispenser cannot be
installed on the milk carafe.
The pin is in the wrong position. Manually push the pin to the correct
position and insert the carafe dis-
penser.
Note:
These problems can be considered normal if the co ee blend has been
changed or if the machine has just been installed. In this case, wait until
the machine performs a self-adjusting operation as described in the “Saeco
Adapting System chapter.
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ENERGY SAVING
Stand-by
The Saeco fully automatic espresso co ee machine is designed for energy
saving, as proven by the Class A energy label.
After a certain time of inactivity that can be set by the user (see the
“Machine Programming chapter), the machine turns o automatically. If a
product has been brewed, the machine performs a rinse cycle.
In stand-by mode, the energy consumption is below 1Wh.
To turn on the machine, press the
button for a few seconds (if the
power button on the back of the machine is set to “I”). If the boiler is cold,
the machine performs a rinse cycle.
The machine status can be manually changed to stand-by mode by hold-
ing the STAND-BY button for 3 seconds.
Note:
1
The stand-by mode cannot be activated if the service door is left open.
2
When the stand-by mode is activated, the machine may perform a
rinse cycle. The cycle can be interrupted by pressing the
button.
The machine can be reactivated again by:
1
Pressing any button on the control panel.
2
Opening the service door (when closing the door the machine goes
back to stand-by mode).
The red indicator light on the
button  ashes when the machine is in
stand-by mode.
PROFILE SAECO
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93
TECHNICAL SPECIFICATIONS
The manufacturer reserves the right to make changes to the technical
speci cations of the product.
Nominal Voltage - Power Rating -
Power Supply
See data plate on the appliance
Housing material Thermoplastic Material/Metal
Size (w x h x d) 210 x 360 x 460 mm
Weight 13 kg
Power cord length 800-1200mm
Control panel Front panel
Cup size 110 mm
Water tank 1.7 litres - Removable type
Co ee bean hopper capacity 270 g
Co ee grounds drawer capacity 20
Pump pressure 15 bar
Boiler Stainless Steel
Safety devices Boiler pressure safety valve – Dou-
ble safety thermostat - Thermal
fuse
WARRANTY AND SERVICE
Warranty
For detailed information on your warranty and related conditions, please
read the warranty booklet supplied separately.
Service
We want to ensure that you remain satis ed with your machine.
If you have not already done so, please register your purchase at
www.saeco.com/welcome. This will enable us to stay in contact with you
and send you cleaning and descaling reminders.
If you need service or support, please visit the Philips website at
www.saeco.com/support or contact the Philips Saeco hotline in
your country.
Contact details can be found in the warranty booklet supplied sepa-
rately or at www.saeco.com/support.
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ORDERING MAINTENANCE PRODUCTS
For cleaning and descaling, use Saeco maintenance products only.
You
can purchase these products at the Philips online shop (if available in your
country) at www.shop.philips.com/service, from your local dealer or at
authorised service centres.
If you have any di culties obtaining maintenance products for your ma-
chine, please contact the Philips Saeco hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at www.saeco.com/support.
Overview of maintenance products
- Descaling solution CA6700
- INTENZA+ Water Filter CA6702
- Grease HD5061
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- Maintenance Kit CA 6706
- Milk Circuit Cleaner CA6705
- Co ee Oil Remover CA6704
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Name Display Icon Approx. Co ee Length Approx. Milk Length
Espresso
ITA: 40 ml
DAC:50 ml
Range 30-70 ml
Espresso Lungo
Default: 70 ml
Range: 40-110 ml
Co ee
Default: 110ml
Range: 70-140 ml
American Co ee
Default: 170 ml
Range 110-320 ml
Espresso Macchiato
ITA: 40 ml
DAC:50 ml
Range 30-70 ml
Default: 5 sec
Range 5-30 sec
Cappuccino
ITA: 40 ml
DAC: 70 ml
Range 30-170 ml
Default: 20 sec
Range 10-50 sec
Latte Macchiato
ITA: 70 ml
DAC: 110 ml
Range 30-170 ml
Default: 25 sec
Range 10-75 sec
Frothed milk
Default: 30 sec
Range: 10-75 sec
PRODUCT SETTINGS
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Name Display Icon Approx. Co ee Length Approx. Milk Length
Ristretto
Default: 30 ml
Range: 20-40ml
Espresso Intense
Default: 70 ml
Range: 40-110 ml
Espresso Mild
ITA: 40 ml
DAC:50 ml
Range 30-70 ml
Energy Co ee
Default: 170 ml
Range 110-320 ml
Flat White
(Café au lait)
ITA: 70 ml
DAC:110 ml
Range 30-260 ml
Default: 20 sec
Range 10-50 sec
Hot Water
Default: 300 ml
Range 50-450 ml
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www.philips.com/saeco
The manufacturer reserves the right to make changes without prior notice.
Rev.01 del 15-04-15
02
EN
02

Specifications

Philips HD8964/47 Questions and Answers

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