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Troubleshooting
19
Fault display
Error 8: Please clear obstacles around the machine
When a runtime error occurs, the power indicator flashes in red quickly and a voice prompt is given.
Use the table below to solve the problem.
Solution
The machine may get stuck or caught on objects. Please clear obstacles
around the machine;
Error 2: Please clean and lightly tap the bumper
The bumper is stuck. Please lightly and repeatedly tap the bumper to
remove any foreign matter. If no foreign matter is found, please move
the machine to a new location and start it;
Error 3: Please move the machine to a place near
its original location and start it
The wheels are suspended. Please move the machine to a place near its
original location;
Error 4: Please wipe the cliff sensor and move the
machine to a place near its original location and
start it
The machine is suspended. Please move it to a place near its original
location and start it. This problem may also be caused when the cliff
sensor is too dirty. Please wipe the cliff sensor to eliminate this problem;
Error 5: Please remove the main brush to clean the
brush and bearing
The main brush may be entangled with foreign matter. Please remove
the main brush and its bearing for cleaning;
Error 6: Please remove and clean the side brush
The side brush may be entangled with foreign matter. Please remove
and clean the side brush;
Error 7: Main wheel exception
Please check whether the main wheel is entangled with foreign matter
or move the machine to a place near its original location and start it;
Error 9: Please reinstall the dust bin and filter
Please reinstall the dust bin and filter and check that they are installed
in place. If the problem persists, please try replacing the filter;
Error 10: Please check that the filter is dry or clean
the filter
The filter is not completely dry. Please leave it to dry for at least 24 hours.
The filter may be blocked. Please clean it.If the problem persists, please
replace the filter;
Error 11: A high-intensity magnetic field is detected.
Please keep far away from the virtual wall before
starting
The machine is too close to the virtual wall when starting up.
Please move it to a new location and start it;
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