Loading ...
Loading ...
Loading ...
20
Questions?
Before you
call for
service…
Before You Call For Service
Radiant Cooktop
Problem Possible Cause What To Do
Surface elements will
not maintain a rolling
boil or cooking is slow
Improper cookware being used. 8VHSDQVWKDWDUHDEVROXWHO\ÀDWDQGPDWFK
the diameter of the surface unit selected.
Surface elements do
not work properly
Cooktop controls improperly set. Check to be sure the correct control is set
for the surface element you are using.
Power arc ON
indicator blinking
+, -, or control lock pads have been
touched before an element is turned on.
See the Operating the Cooking Elements
section.
Scratches on cooktop
glass surface
Incorrect cleaning methods being used. Use recommended cleaning procedures.
See the Cleaning the glass cooktop section.
Cookware with rough bottoms being
used or coarse particles (salt or sand)
were between the cookware and the
surface of the cooktop. Cookware has
been slid across the cooktop surface.
To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
Areas of discoloration
on the cooktop
Food spillovers not cleaned before next
use.
See the Cleaning the glass cooktop section.
Hot surface on a model with a light-col-
ored glass cooktop.
This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
Plastic melted to the
surface
Hot cooktop came into contact with
plastic placed on the hot cooktop.
See the Glass surface – potential for per-
manent damage section in the Cleaning the
glass cooktop section.
Pitting (or indentation)
of the cooktop
Hot sugar mixture spilled on the cook-
top.
&DOODTXDOL¿HGWHFKQLFLDQIRUUHSODFHPHQW
Unresponsive keypad Keypad is dirty. Clean the keypad.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Loading ...
Loading ...
Loading ...