User Manual Samsung DVG55M9600V/A3 7.5 cu. ft. Smart Gas Dryer

• Owner's manual - (English, French, Spanish)

Table of contents

• Installation
• Operations
• Maintenance
• Troubleshooting

Installation

What’s included

Make sure all the supplied parts and accessories are included in the product package (see page 14). If you have a question about the dryer or the accessories, contact a local Samsung service center or the retailer.

Dryer at a glance

Alcove or closet installations

Minimum clearances between the dryer and adjacent walls or other surfaces:

Operations

This FlexDry™ dryer features the Delicate Dryer and the Tumble Dryer for your convenience. The Delicate Dryer is a top load dryer that is designed to dry relatively small loads while the Tumble Dryer is a drum loader you can use to dry normal or relatively heavy loads. The main panel is divided into 2 independent control panels.

Delicate Dryer

Control panel

Cycle overview

Each cycle of the Delicate Dryer has a predefined drying time. You must adjust the drying time manually if necessary. To extend the drying time, use Time+.

NOTE

• Make sure you input items appropriate to the selected cycle. Overloads may delay the drying time. To extend the drying time, use Time+.
• Stretch out the items as straight as possible. Overlapping items may not dry well.
• Use the Tumble Dryer for blue jeans, thick clothing, or towels.
• The drying time may depend on the load conditions. To shorten, use a higher spinning speed.
• For manual-wash items, use a towel to remove moisture from the items before drying.

Recommended for the Delicate Dryer

• The drying time depends on the load and the item type. To shorten the drying time, use Super Speed.
• Overloads may delay the drying time. To extend the drying time, use Time+.
• For manual-wash items, use a towel to remove moisture from the items before drying.
• For machine-washable items, you can reduce the drying time by choosing a higher spinning rate.
• Arrange items as even and straight as possible. Overlapped items may not be dried well. Available or recommended items for a specific cycle are as below:

The max load is calculated on the condition of using the drying rack.

CautioCaution: Clothing with accessories or hooks may get stuck in the mesh of the rack.

• Clothing with accessories must face upwards.
• Clothing with hooks must be hooked up before being placed.

Not Recommended for the Delicate Dryer

Do not dry shoes, bags, down/fur products, rugs, carpets, or bulky items in the Delicate Dryer.

Use the Tumble Dryer for normal items (ex: blue jeans, bulky cotton items, towels, etc.)

Tumble Dryer

Control panel

01 Cycle buttons	Each Cycle button activates three separate cycles. Press the button that activates the cycle you want repeatedly until the LED for that cycle illuminates. For more information, see the Cycle overview CYCLE 1: NORMAL, HEAVY DUTY, DELICATES CYCLE 2: REFRESH, WRINKLE AWAY, STEAM SANITIZE CYCLE 3: PERM PRESS, TIME DRY, AIR FLUFF
02 POWER	Press to turn the Tumble Dryer on or off.
03 START/PAUSE	Press to start operation or press to stop operation temporarily.
04 Status bar	The status bar shows current cycle information and estimated time remaining or an information code if the Tumble Dryer needs to be checked.
05 Dry Level	Press Dry Level to select a dry level. Larger or bulkier loads may require Very or More for complete dryness. The Damp dry level is designed to partially dry items. Use for items that lay flat or hang to dry. NOTE This option is not available with: REFRESH, WRINKLE AWAY, STEAM SANITIZE, ACTIVE WEAR, TIME DRY, and AIR FLUFF
06 Temp.	Press Temp. to change the temperature of the current cycle. High: For sturdy cottons or those labeled Tumble Dry. Medium: For permanent press, synthetics, lightweight cottons, or items labeled Tumble Dry Medium. Low: For heat sensitive items labeled Tumble Dry Low or Tumble Dry Warm. Extra Low: Provides the lowest heated drying temperature possible
07 Time	Press Time to select a drying time for the selected cycle. This is available only with TIME DRY, AIR FLUFF, and WRINKLE AWAY. This button is not available for Sensor Dry cycles because exact drying times are determined by fluctuating humidity levels.
08 Eco Dry	This function is available with NORMAL and TIME DRY. With the Eco Dry activated, drying takes a longer time but power consumption is reduced. The drying time can be extended by up to 3 times normal depending on the temperature and load. The Eco Dry function is enabled by default.
09 Anti Static	Anti Static reduces static electricity that occurs from clothing friction. This is done by spraying steam into the drum in a later stage of the drying cycle. NOTE The Anti Static function is only available with NORMAL, HEAVY DUTY, PERM PRESS, DELICATES, and TIME DRY
10 Wrinkle Prevent	Wrinkle Prevent provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling. Press Wrinkle Prevent to activate this feature. The load is dry and can be removed at any time during the Wrinkle Prevent cycle.
11 Adjust Time	You can change the set time for the selected cycle. This is available only with TIME DRY, AIR FLUFF, and WRINKLE AWAY. To change the cycle time, press Adjust Time or Adjust Time until the desired time is displayed.
12 Smart Control (Elec.) / Smart Monitor (Gas)	After connecting the Tumble Dryer to your home network using the Samsung Smart Home app, you can control or monitor the dryer remotely. When started, the Smart Control (Smart Monitor) indicator blinks. The dryer enters waiting mode and waits for remote commands.

Cycle overview

Sensor Dry

Steam Cycles

Manual Dry

Simple steps to start

1. Press POWER on the control panel of a desired dryer (Delicate, Tumble) to turn the dryer on.
2. Put the items you want to dry into the dryer.
3. Select a cycle.
4. Change the cycle settings (temperature and/or dry level) as appropriate to the items.
5. Select cycle options as needed.
6. Press START/PAUSE.

To change the cycle during operation

1. Press START/PAUSE to stop operation temporarily.
2. Select a different cycle.
3. Press START/PAUSE again to start the new cycle.

This product is a smart dryer that supports the Samsung Smart Home service. The amount of time the EZ setup function (for connecting the dryer to your network) can take to complete the network connection varies, depending on your network conditions.

Samsung Smart Home

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Smart Home”. Download and install the Samsung Smart Home app provided by Samsung Electronics to your smart device.

NOTE

• The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
• On other devices, some functions may operate differently.
• For improved performance, the Samsung Smart Home app is subject to change without notice.

Registering a Samsung account

To use the Samsung Smart Home app, you must first sign in to your Samsung account. If you don’t have a Samsung account, select Register in the app, and then follow the onscreen instructions to create an account.

NOTE

• If you have a registered Samsung account, log into your Samsung account. If you have a Samsung smartphone, you can go to the Settings menu on your smartphone, select Accounts, and then sign in to your Samsung account. This will allow you to log in without additional authentication.
• For third-party smart phones, the app account must be the same as the EZ Setup accouaccounT

Getting started

Using Samsung Smart Home, you can control your dryer from your smart device remotely.

For improved performance, the content and design of the app is subject to change without notice.

1. Launch the Samsung Smart Home App on your smartphone.
2. If ‘Dryer’ is not listed, tap Add Device > Select other device > Dryer on the app screen.
3. Press and hold Smart Control on your dryer’s control panel for more than 5 seconds until the ‘AP’ message appears on the display.
4. When the device registration is complete, turn on the Smart Control function on your dryer and you can monitor (gas models) or control (electric models) your dryer remotely.

• For gas models, the Dryer app only serves as a monitoring device. You cannot use any of the controls available on the app.

Special features

Child Lock

To prevent children or infants from accidently starting the dryer or setting any of the dryer’s functions, Child Lock locks all buttons except for the POWER button. Note that each dryer operates independently and has its own Child Lock function.

To activate the Child Lock

• Press and hold Dry Level and Temp. (or Time+ and Air Dry for the Delicate Dryer) simultaneously for 3 seconds. Then, press START/PAUSE to activate. The door locks and the Child Lock indicator turns on.

To deactivate Child Lock temporarily

• You can deactivate Child Lock temporarily for 1 minute. To do this, press and hold Dry Level and Temp. (or Time+ and Air Dry for the Delicate Dryer) simultaneously for 3 seconds. The door is unlocked for 1 minute and the Child Lock indicator blinks

To cancel Child Lock

• Press and hold Dry Level and Temp. (or Time+ and Air Dry for the Delicate Dryer) for 3 seconds to deactivate, and then press and hold the buttons again for 3 seconds to release Child Lock. The door unlocks and the Child Lock indicator turns off.

Smart Care

The Smart Care function helps you diagnose and troubleshoot your dryer if it has a problem. To enable this function, you must first download the Samsung Smart Dryer app from the Play Store or the Apple Store, and then install it on a mobile device that has a built-in camera. The Smart Care function has been optimized for Galaxy and iPhone series devices. (It is not supported by some models.)

As the dryer operates, it runs a self-diagnosis function in the background. If it senses a problem, it displays an information code on the display which you can scan using the app’s Smart Care function. The Smart Care function will then display detailed information about the code.

1. Press and hold Wrinkle Prevent (or Smart Care for the Delicate Dryer) on the dryer for 3 seconds to enter the Smart Care mode.
2. Run the Samsung Smart Dryer app on your mobile device, and then tap Smart Care.
3. Hold the mobile device so that the mobile device and the dryer’s status bar face each other. The app will recognize the information code automatically.
4. When the information code is recognized correctly, the app provides detailed information about the symptom and recommends further action.

Sound

Mute or unmute the sound (button beeps, indicator beeps and chimes, etc.)

Delicate Dryer

• To mute the dryer’s alarm sound or beeps, press and hold Air Dry and Smart Care for 3 seconds. To unmute, press and hold the same buttons for 3 seconds again.

Tumble Dryer

• To mute the dryer’s alarm sound or beeps, press and hold Anti Static for 3 seconds. To unmute, press and hold the same button again for 3 seconds.

Drum Light (Tumble Dryer only)

The drum light turns on when the door is opened and turns off after 2 minutes. To manually turn the drum light on or off, press and hold Time for 3 seconds.

Maintenance

General cleaning and maintenance instructions

Main panel

• Clean with a soft, damp cloth. Do not use abrasive substances.
• Do not spray liquid cleaning agents directly onto the dryer display.
• Some laundry pre-treatment soil and stain removers may damage the control panel.
• When using liquid cleaning agents, apply them to the cleaning cloth. Do not apply them directly to the dryer. Wipe up any spills or overspray immediately.

Exterior

• Clean with a soft, damp cloth. Do not use abrasive substances.
• Protect the surface from sharp objects.
• Do not place any heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer.
• The dryer has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.

Exhaust system

• Check and clean the exhaust system on a regular basis to maintain optimum performance.
• The external exhaust hood must be cleaned frequently to ensure proper air flow.

Vent sensor

The dryer features a vent sensor that detects and notifies you when it is time to clean the ductwork. The indicator lets you know the status of the duct.

If the dryer is in the Level 2 state, the indicator blinks for 3 hours after the completion of the current cycle. If you press POWER or open the door, the dryer powers off immediately

Delicate Dryer

Flexible rack

• If you use the flexible rack, make sure to clean the rack after every use so that it is readily available for future use.
• Clean the rack with neutral cleaning agents and running water.

Upper recesses

• Clean the left and right rear recesses of the Delicate Dryer after every use.
• Locate the recesses in the rear corners of the Delicate Dryer, and then remove the recess covers on both sides.
• The Delicate Dryer may have collected water while it is operating. After every use or while the Delicate Dryer is operating, remove the covers of the rear recesses, and then clean the recesses using a soft dry cloth.
• By design, the surface of the Delicate Dryer is slanted to facilitate collection of water.

Dryer-sheet case

• Clean the Dryer-sheet case with neutral cleaning agents and running water.

Tumble Dryer

Stainless steel drum

• Clean the drum after every use.
• To clean the stainless steel drum, use a damp cloth with a mild, non-abrasive cleaner suitable for easily marred surfaces. Remove cleaner residue and dry with a clean cloth.

Drying rack

• If you used the lower drying rack, make sure to clean the rack after every use so that it will be readily available for future use.
• Clean the drying rack with neutral cleaning agents and running water.

Troubleshooting

Checkpoints

If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions.

Does not run.

• Make sure the door is latched shut.
• Make sure the power cord is plugged into a live electrical outlet.
• Check your home’s circuit breakers or fuses.
• Press or tap START/PAUSE again if the door is opened during a cycle.
• Clean the lint filter.

Does not heat.

• Check your home’s circuit breakers or fuses.
• Some cycles do not require heat. Check the selected cycle again.
• For a gas dryer, make sure the gas supply is on.
• Clean the lint filter and exhaust duct.
• The dryer may have moved into the cool-down phase of the cycle.
• Turn off the Eco Dry option for the NORMAL or TIME DRY cycles. When the Eco Dry option is on, the dryer performs an air dry process in the beginning of the cycle to reduce energy consumption. The air dry process does not use heated air, so you may feel that the dryer is not being heated, but this is normal. (applicable models only)

Does not dry.

• Check all of the above, plus...
• Make sure the exhaust hood outside your home can open and close freely.
• Check the exhaust system for lint buildup. Ducting should be inspected and cleaned annually.
• Use a 4” rigid metal exhaust duct.
• Do not overload. 1 wash load = 1 dryer load.
• Dry heavy items and light weight items separately.
• Large, bulky items, such as blankets or comforters, may require repositioning to ensure even drying.
• Make sure that your washer is draining properly and extracting adequate water from the load.
• The load may be too small to tumble properly. Add a few towels and restart the dryer.
• The load may be too large to tumble properly. Remove some items and restart the dryer.
• Clean the lint filter.

Is noisy.

• Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly.
• It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle.
• Make sure the dryer is leveled properly as outlined in the installation instructions.
• It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum, fan, or exhaust system.

Dries unevenly.

• Seams, pockets, and other similarly heavy areas may not be completely dry when the rest of the load has reached the selected dryness level. This is normal. You can choose a higher dryness level or a cycle that involves a higher dryness level.
• If one heavy item is dried with a light weight load, such as one towel with sheets, it is possible that the heavy item will not be completely dry when the rest of the load has reached the selected dryness level.
• For the best drying results, dry heavy items and light weight items separately.

Has odors.

• Household odors from paint, varnish, strong cleaners, etc. may enter the dryer with the surrounding room air. This is normal as the dryer draws the air from the room, heats it, pulls it through the tumbler, and exhausts it outside.
• When these odors linger in the air, completely ventilate the room before using the dryer.
• Use a cycle featuring the Refresh function. If odors persist, wash and dry the item again.

Lint on clothes.

• Make sure the lint filter is cleaned before every load. For clothes that naturally build up lint, clean the filter during the cycle.
• Some fabrics are lint producers (for example, a fuzzy white cotton towel) and they must be dried separately from clothes that are lint trappers (for example, a pair of black linen pants).
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before drying, then dry clothes.
• Remove lint inside the drum before drying.

Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release).

• Small loads of 1 to 4 items work best.
• Load fewer items. Load similar-type items.
• Take out the items immediately after drying is complete.

Water drips from the nozzle when the Steam cycles starts.

• This is steam condensation. The dripping water will stop after a short time.

Sprayed water is not visible during Steam cycles.

• Sprayed water is difficult to see when the door is closed.

Extended time.

• Sensor Dry automatically senses the moisture in the load and shuts the dryer off when the selected dryness level is reached. The drying time can change according to the type and amount of laundry. See the cycle chart for reference

Samsung Smart Home

I could not find “Samsung Smart Home” in the app market.

• The Samsung Smart Home app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher.

The Samsung Smart Home app fails to operate.

• The Samsung Smart Home app is available for applicable models only.
• The old Samsung Smart Dryer app cannot connect with Samsung Smart Home models.

The Samsung Smart Home app is installed but is not connected to my dryer.

• You must log into your Samsung account to use the app.
• Use the Samsung Smart Home app to connect and register the dryer with your home network access point (AP).
• Make sure that your router is operating normally.

Could not log into the app.

• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one.

An error message appears when I try to register my dryer.

• The connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again.

The Samsung Smart Home app is successfully connected to my dryer but does not run.

• Exit and restart the Samsung Smart Home app or unplug your router and then reconnect it.

Information codes

If the dryer fails to operate, you may see an information code on the display panel. To determine what you should do, check the list of codes in the table below, and then try the suggested actions