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Warranty and Service
English48
Warranty and Service
Getting help
Before you request service:
1. Review the Troubleshooting section of this manual (pages 40-45).
2. Use the helpful tips found in our Troubleshooting.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service
center at the number below.
Dacor’s Customer Service center is available
6:00 am - 5:00 pm Pacic Time.
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and
Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR DISHWASHERS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the rst use purchaser, starting
from the date of original retail purchase or closing date for new construction,
whichever period is longer. Warranty is valid on products purchased brand new from a
Dacor Authorized Dealer or other seller authorized by Dacor.
If your Dacor product fails to function within one year of the original date of purchase,
due to a defect in material or workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.)
to the product or included accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage.
Consumable parts such as lters and light bulbs are not covered and are the responsibility
of the purchaser.
DACOR_DW9500MD-00196A-00_EN.indd 48 4/25/2017 7:53:03 PM
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