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10
NS-CM12BK9
www.insigniaproducts.com
Troubleshooting
CAUTION: Do not try to repair your coffee maker yourself. Doing so
invalidates the warranty.
PROBLEM SOLUTION
Why is my coffee maker
leaking?
• Make sure that the filter is correctly positioned in
the funnel holder and that the water tank lid is fully
closed.
• Avoid overfilling the water tank.
• If you have checked all of these items and your
coffee maker is still leaking, Take your coffee maker
to a Best Buy authorized service center for repair.
Why does my coffee maker
brew slower than it used to?
• Your coffee may have a buildup of mineral
deposits. Clean your coffee maker. See
Removing
mineral deposits on page 9.
Why does my coffee maker
overflow?
• If you remove the carafe for more than 30 seconds
while your coffee maker is brewing it can overflow.
Make sure that you replace the carafe promptly
after removing it.
• The carafe may not have been properly positioned
under the funnel. Make sure the carafe is centered
directly under the funnel.
• Using too much coffee may cause the coffee maker
to overflow.
• The filter may be folded over. Make sure that the
filter is correctly centered in the funnel. Try wetting
the edges of the filter to keep it from collapsing.
• Using coffee that is too finely ground can
sometimes result in overflow. Use only coffee that
is ground for automatic drip coffeemakers.
Why isn't my coffee maker
brewing coffee?
• Make sure that your coffee maker is plugged into a
working 120V electrical outlet.
• Press the ON/OFF button to make sure that your
coffee maker is turned on. The ON/OFF indicator
should be lit.
• Make sure that the water tank has water in it.
• You may need to clean your coffee maker to
remove mineral deposits that build up over time.
See
Removing mineral deposits on page 9.
Why does my coffee taste
bad?
• Make sure that you are using fresh coffee or coffee
beans. Old coffee can taste stale.
• Make sure that you are using good quality coffee or
coffee beans and fresh, clean water.
• You may need to clean your coffee maker. See
Cleaning coffee maker parts on page 9 and
Removing mineral deposits on page 9.
NS-CM12BK9_18-0292_MAN_V1_EN.fm Page 10 Friday, July 13, 2018 11:46 AM
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