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49-1000352 Rev. 4 13
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Causes What To Do
Appliance has odor Interior needs cleaning. See Care and cleaning.
Moisture forms on
outside of appliance
Not unusual during
periods of high
humidity.
Wipe surface dry.
Moisture collects inside
(in humid weather, air
carries moisture into
appliance when door is
opened)
Too frequent or too
long door openings.
Wine bottles touching
the back wall.
Reposition bottles.
Frost forms on interior
surfaces of appliance
This is normal. See the Defrosting section.
Door left open. Excessive frost may form if the door is left open. See the
Defrosting section.
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is closed after opening.
Check to see if a bottle is holding door open.
Appliance too cold Temperature control is
set too cold.
See About the control and settings.
The room temperature
wherethe appliance is
located is too cold.
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be equal to or greater than the set temperature of the
appliance.
Temperature in the
display is not the
temperature that was
just set.
This is normal. After you set the temperature, the display will go back to
showing the actual temperature.
Condensation on front
of door
Appliance is located
in a high humidity
environment.
Wipe off the condensation with a clean, dry cloth.
Locate the appliance in a lower humidity environment.
Water on floor behind
appliance
Door left open. 'RRULVQRWVHOIFORVLQJ$OZD\VPDNHVXUHWKDWWKHGRRU
is closed after opening.
Check to see if a bottle is holding door open.
Tilting unit when
moving.
This is normal. The drain pan above the compressor may
be full following defrost. Check to make sure no water
spills when moving the unit.
GWS04 Wine Center Only
Rust, tarnish, or grime
on stainless steel doors
Moist environment or
salt air.
Clean stainless steel with cleaners containing oxalic acid
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lime, DQGRWKHUWDUQLVK'RQRWZLSHWKHappliance with a
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powdered cleaners, bleach or cleaners containing bleach
because these products can scratch and ruin the brush
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