Samsung SM-G970UZWACCT Galaxy S10e 128gb Xfinity Mobile

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Below are documents related to this product, you can read online or download:
SM-G970UZWACCT photo

User Manual

This is the main product document for model SM-G970UZWACCT.

The file format is pdf, 180 pages, you can download this manual here .

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SAMSUNG
Galaxy
S10e
IS10IS10+
User manual
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i
Table of contents
Features 1
Wireless PowerShare 1
Meet Bixby 1
Camera 1
Mobile continuity 1
Night mode 1
Expandable storage 1
Getting started 2
Galaxy S10e 3
Galaxy S10 4
Galaxy S10+ 5
Assemble your device 6
Charge the battery 7
Wireless PowerShare 8
Accessories 9
Start using your device 9
Use the Setup Wizard 9
Transfer data from an old device 10
COM_G970U_G973U_G975U_EN_UM_TN_SKP_122719_ FINAL
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Table of contents
ii
Lock or unlock your device 11
Accounts 12
Set up voicemail 13
Navigation 14
Navigation bar 19
Customize your home screen 21
Bixby 29
Digital wellbeing and parental controls 30
Always On Display 31
Flexible security 32
Mobile continuity 35
Multi window 37
Edge screen 38
Enter text 46
Emergency mode 49
Apps 52
Using apps 53
Uninstall or disable apps 53
Search for apps 53
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Table of contents
iii
Sort apps
53
Create and use folders
54
Game Booster
54
App settings
55
Samsung apps
57
Galaxy Essentials
57
Galaxy Store
57
Galaxy Wearable
57
Game Launcher
57
Samsung Global Goals
58
Samsung Health
58
Samsung Members
59
Samsung Notes
60
Samsung Pay
62
Smart Switch
63
SmartThings
64
Calculator
65
Calendar
66
Camera
68
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Table of contents
iv
Clock
74
Contacts
79
Email
84
Gallery
87
Internet
93
Messages
96
My Files
98
Phone
100
Google apps
109
Chrome
109
Drive
109
Duo
109
Gmail
109
Google
109
Maps
110
Photos
110
Play Movies & TV
110
Play Music
110
Play Store
110
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Table of contents
v
YouTube
110
Carrier apps
111
Mobile
111
My Account
111
Pocket Geek
111
Stream
111
Voicemail
111
Additional apps
112
Facebook
112
Spotify
112
Settings
113
Access Settings
114
Search for Settings
114
Connections
114
Wi-Fi
114
Bluetooth
116
Phone visibility
118
NFC and payment
118
Airplane mode
119
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Table of contents
vi
Mobile networks
119
Data usage
119
Mobile hotspot
121
Tethering
123
Nearby device scanning
123
Connect to a printer
123
MirrorLink
124
Download booster
124
Virtual Private Networks
124
Private DNS
125
Ethernet
125
Sounds and vibration
126
Sound mode
126
Vibrations
126
Volume
127
Ringtone
127
Notification sound
128
System sounds and vibration
128
Dolby Atmos
129
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Table of contents
vii
Equalizer
129
Headset audio options
129
Adapt sound
129
Separate app sound
130
Notifications
130
Manage notifications
130
Customize app notifications
131
Smart alert
131
Smart pop-up view
131
Display
131
Screen brightness
131
Blue light filter
132
Dark mode
132
Screen mode
132
Font size and style
133
Screen zoom
133
Screen resolution
133
Full screen apps
133
Screen timeout
134
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Table of contents
viii
Accidental touch protection
134
Touch sensitivity
134
Show charging information
134
Screen saver
135
Reduce animations
135
Lift to wake
135
Double tap to wake
135
Smart stay
136
One-handed mode
136
Device maintenance
136
Quick optimization
136
Battery
137
Storage
137
Memory card
137
Memory
138
Advanced options
139
Language and input
140
Date and time
142
Troubleshooting
143
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Table of contents
ix
Lock screen and security
146
Screen lock types
146
Google Play Protect
147
Find My Mobile
148
Security update
148
Google Play system update
148
Samsung Pass
149
Samsung Blockchain Keystore
149
Install unknown apps
149
Secure Folder
149
Encrypt or decrypt SD card
150
View passwords
150
Device administration
150
Credential storage
151
Strong Protection
151
Advanced security settings
151
Location
152
Permission manager
153
Send diagnostic data
153
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Table of contents
x
Accounts
154
Samsung Cloud
154
Add an account
154
Account settings
154
Remove an account
155
Backup and restore
155
Google settings
156
Accessibility
156
Screen Reader
156
Visibility enhancements
157
Hearing enhancements
158
Interaction and dexterity
159
Advanced settings
161
Installed services
162
About Accessibility
162
Ot
her settings
163
Help
163
Dual Messenger
163
About phone
163
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Table of contents
xi
Learn more 164
Videos 164
Smart Simulator 164
Samsung Care 164
Talk to an agent 164
Tips 164
Legal information 165
Samsung Knox 165
Maintaining water and dust resistance 166
Restricting childrens access to your mobile device 167
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t;
II
1
Features
Wireless PowerShare
Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friends phone
right from your device. See Wireless PowerShare on page 8.
Meet Bixby
Bixby learns what you like to do and works with your favorite apps and
services to help you get more done. See Bixby on page 29.
Camera
Enjoy a full kit of pro lenses and pro-grade video modes and settings. See
Camera on page 68.
Mobile continuity
Transition between your mobile devices and personal computers for
messaging, phone calls, receiving notifications, screen mirroring, and sharing
multimedia files. See Mobile continuity on page 35.
Night mode
Use a darker theme to keep your eyes comfortable at night. See Dark mode on
page 132.
Expandable storage
Expand storage with a supported microSD
card. See Memory card on page 137.
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Getting started
Galaxy S10e
Galaxy S10
Galaxy S10+
Assemble your device
Start using your device
2
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Getting started
3
Galaxy S10e
Front camera
Rear cameras
Volume keys
Bixby key
USB charger/Audio port
Flash
Power key/
Fingerprint
scanner
Devices and software are constantly evolving the illustrations you see here are for reference only.
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Getting started
4
Galaxy S10
Front camera
Rear cameras
Volume keys
Bixby key
Fingerprint
scann
er
USB charger/Audio port
Flash
Power key
Devices and software are constantly evolving the illustrations you see here are for reference only.
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Getting started
5
Galaxy S10+
Front cameras
Rear cameras
Volume keys
Bixby key
Fingerprint
scann
er
USB charger/Audio port
Flash
Power key
Devices and software are constantly evolving the illustrations you see here are for reference only.
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Getting started
6
Assemble your device
Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able
to use your previous SIM card. Contact your carrier for more details.
Install SIM/microSD card
Place the SIM card and
optional microSD
card
(sold separately) into the
tray with the gold contacts
facing down.
Charge your device
Before turning on your
device, charge it fully.
Devices and software are constantly evolving the illustrations you see here are for reference only.
NOTE Use only charging devices and batteries (if applicable) that are approved
by Samsung. Samsung charging devices and batteries are designed for your
device to maximize battery life. Using other charging devices and batteries may
void your warranty and may cause damage.
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Getting started
7
NOTE Y
our device is IP68 rated for dust and water resistance. To maintain the
water-resistant and dust-resistant features of your device, make sure that the
SIM card/Memory card tray openings are maintained free of dust and water, and
the tray is securely inserted prior to any exposure to liquids. For more
information, see Maintaining water and dust resistance on page 166.
Charge the battery
Your device is powered by a rechargeable battery. A charger (charging head and USB
Type-C cable) is included with the device for charging the battery from a power
outlet.
TIP While charging, the device and the charger may become hot and stop
charging. This usually does not affect the device’s lifespan or performance and is
in the devices normal range of operation. Disconnect the charger from the device
and wait for the device to cool down. For more information, visit
samsung.com/us/support/answer/ANS00076952.
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Getting started
8
Wireless PowerShare
Wirelessly charge your compatible Samsung devices using your phone. Some features
are not available while sharing power.
Devices and software are constantly evolving the illustrations you see here are for reference only.
1.
From Quick Settings, tap
Wireless PowerShare to enable this feature.
2. With the phone face down, place the compatible device on the back of the phone
to charge. A notification sound or vibration occurs when charging begins.
NOTE Wireless PowerShare works with most Qi-Certified devices. Requires
minimum 30% battery to share. Speed and power efficiency of charge varies by
device. May not work with some accessories, covers, or other manufacturer’s
devices. If you have trouble connecting or charging is slow, remove any cover
from each device. May affect call reception or data services, depending on your
network environment.
For best results when using Wireless PowerShare, please note:
Remove any accessories or cover before using the feature. Depending on the
type of accessory or cover, Wireless PowerShare may not work properly.
The location of the wireless charging coil may vary by device, so you may need to
adjust the placement to make a connection. When charging starts, a notification
or vibration will occur, so the notification will help you know you've made a
connection.
Call reception or data services may be affected, depending on your network
environment.
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Getting started
9
Charging speed or efficiency can vary depending on device condition or
surrounding environment.
Do not use headphones.
Accessories
Supported accessories (sold separately) can be configured through Settings. This
option may only appear after you have connected an accessory to your device.
Visit samsung.com/us/mobile/mobile-accessories to learn more.
From Settings, tap
Advanced features > Accessories.
Start using your device
Use the Power key to turn your device on or off. Do not use the device if the body is
cracked or broken. Use the device only after it has been repaired.
Press and hold the Power key.
To turn the device off, press and hold the
Power
key, and tap
Power off
.
Confirm when prompted.
To restart your device, press and hold the
Power
key, and tap
Restart
.
Confirm when prompted.
Use the Setup Wizard
The first time you turn your device on, the Setup Wizard guides you through the basics
of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi
®
network, set up
accounts, choose location services, learn about your device’s features, and more.
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Getting started
10
Transfer data from an old device
Use Smart Switch
to transfer contacts, photos, music, videos, messages, notes,
calendars, and more from your old device. Smart Switch can transfer your data via
USB cable, Wi-Fi, or computer. You can also use the included On-the-Go adapter to
transfer content quickly and easily from your old device without installing the Smart
Switch app.
Visit samsung.com/us/support/owners/app/smart-switch to learn more.
1.
From Settings, tap
Accounts and backup > Smart Switch.
2. Follow the prompts and select the content to transfer.
New Galaxy
Old device
Devices and software are constantly evolving the illustrations you see here are for reference only.
NOTE The USB option must be set to Media device (MTP) on the other device.
Transferring content with a USB cable may increase battery consumption. Make
sure your battery is fully charged.
Visit samsung.com/smartswitch for more information and to learn how to use the
On-the-Go adapter to transfer content faster.
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Getting started
11
Lock or unlock your device
Use your devices screen lock features to secure your device. By default, the device
locks automatically when the screen times out. For more information about screen
locks, see Lock screen and security on page 146.
Power key
Press to lock.
Press to turn on the
screen, and then
swipe the screen to
unlock it.
Devices and software are constantly evolving the illustrations you see here are for reference only.
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Accounts
Set up and manage your accounts.
TIP Accounts may support email, calendars, contacts, and other features. See
your carrier for more information.
Add a Google Account
Sign in to your Google Account to access your Google Cloud Storage, apps installed
from your account, and make full use of your device’s Android
features.
1.
F
rom Settings, tap
Accounts and backup > Accounts.
2.
Tap
Add account > Google.
NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is
activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see Factory reset protection on page 145.
Add a Samsung account
Sign in to your Samsung account to access exclusive Samsung content and make full
use of Samsung apps.
1.
From Settings, tap
Accounts and backup > Accounts.
2.
Tap
Add account > Samsung account.
TIP To quickly access your Samsung account, from Settings tap Samsung
account profile.
Add an email account
Sign in to one or more of your email accounts to view and manage email messages.
1.
From Settings, tap
Accounts and backup > Accounts.
2.
Tap
Add account > Email.
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Getting started
13
Set up voicemail
You can set up your voicemail service when you access it for the first time. You can
access voicemail through the Phone app.
1.
From
Phone, touch and hold the
1 key.
2. Follow the tutorial to create a password, record a greeting, and record your
name.
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Navigation
A touch screen responds best to a light touch from the pad of your finger or a
capacitive stylus. Using excessive force or a metallic object on the touch screen may
damage the tempered glass surface and void the warranty.
Tap
Devices and software are constantly evolving the illustrations you see here are for reference only.
Lightly touch items to select or launch them.
l Tap an item to select it.
l Double-tap an image to zoom in or out.
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Swipe
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Lightly drag your finger across the screen.
l Swipe the screen to unlock the device.
l Swipe the screen to scroll through the Home screens or menu options.
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Drag and drop
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Touch and hold an item, and then move it to a new location.
l Drag an app shortcut to add it to a Home screen.
l Drag a widget to place it in a new location.
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Getting started
17
Zoom in and out
Devices and software are constantly evolving the illustrations you see here are for reference only.
Bring your thumb and forefinger together or apart to zoom in and out.
l Move your thumb and forefinger together on the screen to zoom out.
l Move your thumb and forefinger apart on the screen to zoom in.
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Touch and hold
Devices and software are constantly evolving the illustrations you see here are for reference only.
Touch and hold items to activate them.
l Touch and hold a field to display a pop-up menu of options.
l Touch and hold a Home screen to customize the Home screen.
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Getting started
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Navigation bar
You may navigate your device by using either the navigation buttons or full screen
gestures.
Recent apps
Home
Ba
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Devices and software are constantly evolving the illustrations you see here are for reference only.
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Getting started
20
Navigation buttons
Change how the navigation icons appear along the bottom of the screen.
From Settings, tap Display > Navigation bar. The following options are
available:
Navigation buttons: Show the three navigation icons along the bottom of the
screen.
Button order: Swap the order of the Back and Recent apps icons.
Full screen gestures: Hide the navigation icons for an unobstructed screen
experience, and use screen gestures to navigate. The following options are
available:
More options: Configure additional options for Full screen gestures.
Gesture hints: Display lines at the bottom of the screen where each screen
gesture is located.
Show button to hide keyboard: Show an icon on the bottom right corner of
the screen to hide the keyboard when the phone is in portrait mode.
Full screen gestures options
Customize your Full screen gestures even further by adjusting the sensitivity and
enabling different types of gestures.
From Settings, tap Display > Navigation bar > Full screen gestures > More
options for the following:
Swipe from bottom: Swipe up from three different areas at the bottom of the
screen to go back, go to the Home screen, or view recent apps. You can also
swipe up and hold the screen to use your device assistance app.
Swipe from sides and bottom: Swipe inward from either side of the screen to
go back, swipe up from the bottom of the screen to go to the Home screen,
and swipe up and hold the screen to view your recent apps.
Allow back gesture on keyboard: Allow back gestures from the sides of the
screen while a keyboard is open.
Back gesture sensitivity: Drag the slider to adjust your device’s sensitivity
to detecting back gestures.
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Getting started
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1
Customize your home screen
The Home screen is the starting point for navigating your device. You can place your
favorite apps and widgets here, in addition to setting up additional Home screens,
removing screens, changing the order of screens, and choosing a main Home screen.
App icons
Use app icons to launch an app from any Home screen.
From Apps, touch and hold an app icon, and tap Add to Home.
To remove an icon:
Touch and hold an app icon, and tap
Remove from Home.
NOTE Removing an icon does not delete the app, it just removes the icon from a
Home screen.
Use folders
Organize App shortcuts in folders on an Apps screen or Home screen. For more
information, see Create and use folders on page 54.
Wallpaper
Change the look of the Home and Lock screens by choosing a favorite picture, video,
or preloaded wallpaper.
1.
From a Home screen, touch and hold the screen, and then tap
Wallpaper.
You can also access this menu from Settings. Tap
Wallpaper.
2. Tap one of the following menus for available wallpapers:
My wallpapers: Choose from featured and downloaded wallpapers.
Gallery: Choose pictures and videos saved in the Gallery app.
Wallpaper services: Enable additional features including guide page and
Dynamic Lock screen.
Explore more wallpapers: Find and download more wallpapers from Galaxy
Themes.
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3
. Tap a picture or video to choose it.
If choosing a single picture, choose which screen or screens you want to
apply the wallpaper to.
Videos and multiple pictures can only be applied to the Lock screen.
4. Tap Set on Home screen, Set on Lock screen, or Set on Home and Lock screens
(depending on which screens are applicable).
If applying a wallpaper to both the Home and Lock screens, enable Sync my
edits if you want any edits made to that wallpaper to be applied to both
screens.
Themes
Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.
1. From a Home screen, touch and hold the screen.
2.
Tap
Themes to customize.
3. Tap a theme to preview and download it to My themes.
4.
Tap
My page > Themes to see downloaded themes.
5. Tap a theme, and then tap Apply to apply the selected theme.
Icons
Apply different icon sets to replace the default icons.
1. From a Home screen, touch and hold the screen.
2.
Tap
Themes > Icons to customize.
3. Tap an icon set to preview and download it to My icons.
4.
Tap
My page > Icons to see downloaded icons.
5. Tap an icon, and then tap Apply to apply the selected icon set.
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Widgets
Add widgets to your home screens for quick access to info or apps.
1. From a Home screen, touch and hold the screen.
2.
Tap
Widgets, and then touch and hold a widget, drag it to a Home screen, and
release it.
Customize Widgets
Once you have added a widget, you can customize where it's located and how it
functions.
From a Home screen, touch and hold a widget, and tap an option:
Remove from Home
: Delete a widget from your screen.
Widget settings
: Customize the function or appearance of the widget.
App info
: Review the widget usage, permissions, and more.
Home screen settings
Customize your Home and Apps screens.
1. From a Home screen, touch and hold the screen.
2.
Tap
Home screen settings to customize:
Home screen layout: Set your device to have separate Home and Apps
screens, or only a Home screen where all apps are located.
Home screen grid: Choose a layout to determine how icons are arranged on
the Home screen.
Apps screen grid: Choose a layout to determine how icons are arranged on
the Apps screen.
Apps button: Add a button to the Home screen for easy access to the Apps
screen.
App icon badges: Enable to show badges on apps with active notifications.
You can also choose the badge style.
Lock Home screen layout: Prevent items on the Home screen from being
removed or repositioned.
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Getting started
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Add apps to Home screen: Automatically add newly-downloaded apps to the
Home screen.
Swipe down for notification panel: Enable this feature to open the
Notification panel by swiping down anywhere on the Home screen.
Rotate to landscape mode: Rotate the Home screen automatically when your
devices orientation is changed from portrait to landscape.
Hide apps: Choose apps to hide from the Home and App screens. Return to
this screen to restore hidden apps. Hidden apps are still installed and can
appear as results in Finder searches.
About Home screen: View version information.
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Getting started
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Easy mode
The Easy mode layout has larger text and icons, making for a more straightforward
visual experience. Switch between the default screen layout and a simpler layout.
Apps list
Devices and software are constantly evolving the illustrations you see here are for reference only.
1.
From Settings, tap
Display > Easy mode.
2.
Tap
to enable this feature. The following options appear:
Touch and hold delay: Set how long it takes for a continuous touch to be
recognized as a touch and hold.
High contrast keyboard: Choose a keyboard with high contrast colors.
To disable Easy mode:
1.
From Settings, tap
Display > Easy mode.
2.
Tap
to disable this feature.
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Getting started
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Status bar
The Status bar provides device information on the right side and notification alerts on
the left.
Status icons
Battery full Battery low Charging Mute Vibrate
Airplane mode Bluetooth active Wi-Fi active Location active Alarm
Notification ico
ns
Missed calls Call in progress Call on hold New message Voicemail
New email Download Upload Wi-Fi available App update
Configure display options for the Status bar.
From Quick settings, tap More options > Status bar for the following options:
Show notification icons: Choose how to display notification icons on the
Status bar.
Show battery percentage: Display the battery charge percentage next to the
battery icon on the Status bar.
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Notification panel
For quick access to notifications, settings, and more, simply open the Notification
panel.
Devices and software are constantly evolving the illustrations you see here are for reference only.
Quick settings
Device settings
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V
iew the Notification panel
You can access the Notification panel from any screen.
1. Drag the Status bar down to display the Notification panel.
2. Swipe down the list to see notification details.
To open an item, tap it.
To clear a single notification, drag the notification left or right.
To clear all notifications, tap Clear.
To customize notifications, tap Notification settings.
3.
Drag upward from the bottom of the screen or tap
Back to close the
Notification panel.
Finger sensor gestures
You can also open or close the Notification panel by swiping up or down on the
fingerprint sensor. This is featured on the Galaxy S10e only.
1.
From Settings, tap
Advanced features > Motions and gestures > Finger sensor
gestures.
2. Tap
to enable the feature.
Quick settings
The Notification panel also provides quick access to device functions using Quick
settings.
1. Drag the Status bar down to display the Notification panel.
2.
Drag
View all downward.
Tap a quick setting icon to turn it on or off.
Touch and hold a quick setting icon to open the setting.
Tap
Finder search to search the device.
Tap Open settings to quickly access the device's settings menu.
Tap
More options to reorder Quick settings or to change the button layout.
3.
Drag
View all upward to close Quick settings.
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Getting started
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Bixby
Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your
routines, helps you set up reminders based on time and location, and is built in to your
favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information.
TIP You can customize how the Bixby key functions. From Settings, tap
Advanced features > Bixby key.
The Bixby Home page displays customized content based on your interactions. Bixby
l
earns from your usage patterns and will suggest content you may like.
From a Home screen, swipe right or press the Bixby key.
Bixby Routines
You can use Bixby to show you information or change device settings based on where
you are and what you are doing.
From Settings, tap
Advanced features > Bixby Routines.
Bixby Vision
Bixby is integrated with your Camera, Gallery, and Internet apps to give you a deeper
understanding of what you see. It provides contextual icons for translation, QR code
detection, landmark recognition, or shopping.
Camera
Bixby Vision is available on the Camera viewfinder to help understand what you see.
From Camera, tap More > Bixby Vision and follow the prompts.
Gallery
Bixby Vision can be used on pictures and images saved in the Gallery app.
1.
From
Gallery, tap a picture to view it.
2.
Tap
Bixby Vision and follow the prompts.
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Getting started
30
Internet
Bixby Vision can help you find out more about an image you find in the Internet app.
1.
From
Internet, touch and hold an image until a pop-up menu is displayed.
2. Tap Bixby Vision and follow the prompts.
Digital wellbeing and parental controls
You can monitor and manage your digital habits by getting a daily view of how
frequently you use apps, how many notifications you receive, and how often you check
your device. You can also set your device to help you wind down before going to bed.
From Settings, tap Digital wellbeing and parental controls for the following
features:
Screen time: Tap the time value in the dashboard for details on how long
each app has been opened and used today.
Notifications: Tap to see how many notifications have been received from
each app today.
Unlocks: Tap to see how many times each app has been opened today.
App timers: Set a daily limit for how long you use each app.
Focus mode: Configure times and activities to avoid distractions from your
phone.
Wind down: Enable to turn the screen to grayscale and limit notifications
before going to bed.
Parental controls: Supervise your childrens digital life with Googles Family
Link app. You can choose apps, set content filters, keep an eye on screen
time, and set screen time limits.
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1
Always On Display
View missed calls and message alerts, check the time and date, and view other
customized information without unlocking your device using Always On Display
(AOD).
1.
From Settings, tap
Lock screen > Always On Display.
2. Tap
to enable the feature, and then set the following options:
Choose when to show a clock and notifications on the screen when your
phone is not in use: Tap to show, Show always, Show as scheduled.
Clock style: Change the style and color options for the clock on the Lock
screen and Always on Display.
Show music information: Show music details when the FaceWidgets music
controller is in use.
Rotate screen to: Display the AOD in portrait or landscape mode.
Auto brightness: Automatically adjust the brightness of Always On Display.
About Always On Display: View the current software version and license
information.
NOTE Some display settings can appear on both the Lock screen and Always On
Display.
AOD themes
Apply custom themes for Always On Display.
1.
From a Home screen, touch and hold the screen, and tap
Wallpaper > Explore
more wallpapers > AODs.
Tap an AOD to preview and download it to My Always On Displays.
2.
Tap
My page > AODs to see downloaded AODs.
3. Tap an AOD, and then tap Apply.
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Getting started
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2
Flexible security
Use biometrics to securely unlock your device and log in to accounts.
Face recognition
You can enable Face Recognition to unlock your screen. To use your face to unlock
your device, you must set a pattern, PIN, or password.
Face recognition is less secure than Pattern, PIN, or Password. Your device could
be unlocked by someone or something that looks like your image.
Some conditions may affect face recognition, including wearing glasses, hats,
beards, or heavy make-up.
When registering your face, ensure that you are in a well-lit area and the camera
lens is clean.
1.
From Settings, tap
Biometrics and security > Face recognition.
2. Follow the prompts to register your face.
Face recognition management
Customize how face recognition works.
From Settings, tap
Biometrics and security > Face recognition.
Remove face data: Delete existing faces.
Add alternative look: Enhance face recognition by adding an alternative
appearance.
Face unlock: Enable or disable face recognition security.
Stay on Lock screen: When you unlock your device with face recognition, stay
on the Lock screen until you swipe the screen.
Faster recognition: Turn on for faster face recognition. Turn off to increase
security and make it harder to unlock using an image or video of your
likeness.
Require open eyes: Facial recognition will only recognize your face when
your eyes are open.
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Getting started
3
3
Brighten screen: Increase the screen brightness temporarily so that your face
can be recognized in dark conditions.
Samsung Pass: Access your online accounts using face recognition.
Fingerprint scanner
Use fingerprint recognition as an alternative to entering passwords in certain apps.
You can also use your fingerprint to verify your identity when logging in to your
Samsung account. To use your fingerprint to unlock your device, you must set a
pattern, PIN, or password.
1.
From Settings, tap
Biometrics and security > Fingerprints.
2. Follow the prompts to register your fingerprint.
Fingerprint management
Add, delete, and rename fingerprints.
From Settings, tap
Biometrics and security > Fingerprints for the following
options:
The list of registered fingerprints is at the top of this list. You can tap a
fingerprint to remove or rename it.
Add fingerprint: Simply follow the prompts to register another fingerprint.
Check added fingerprints: Scan your fingerprint to see if it has been
registered.
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Getting started
3
4
F
ingerprint verification settings
Use fingerprint recognition to verify your identity in supported apps and actions.
From Settings, tap Biometrics and security > Fingerprints.
Fingerprint unlock: Use your fingerprint for identification when unlocking
your device.
Show icon when screen is off: Show the fingerprint icon when the screen is
off. This is not available on the S10e.
Fingerprint always on: Wake and unlock your device by just touching the
Power key. This is only available on the S10e.
Samsung Pass: Use your fingerprint for identification when using supported
apps.
Samsung Pay: Use your fingerprints to make payments quickly and securely.
Biometrics preferences
Configure your preferences for biometric security options.
From Settings, tap
Biometrics and security > Biometrics preferences for the
following:
Screen transition effect: Show a transition effect when you use biometrics to
unlock your device.
NOTE From Settings, tap Biometrics and security > Biometrics security patch
to view the software version of your device’s biometric security features.
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Getting started
35
Mobile continuity
Phone calls, messages, photo and video storage, and other functions of your device
can be accessed and integrated across compatible mobile devices and computers.
Link to Windows
Achieve mobile continuity between your Samsung device and Windows-based PCs. Get
instant access to your devices photos, messages, and more on a PC by linking your
devices.
Pictures
Drag and drop pictures to Windows.
Open and edit pictures in the Your Photos app.
Share images with your contacts through Windows.
Messages (SMS/MMS)
MMS group messaging support.
Integration with Windows Emoji Picker.
Get a Windows pop-up when receiving a new message.
Notifications
See and manage phone notifications from your PC.
Exclude notifications from individual phone apps.
Get a Windows pop-up when receiving a new notification.
App mirroring
Live stream your phone screen on your PC.
Interact with your phone using the keyboard and mouse.
Use Windows Accessibility.
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1.
From Settings, tap
Advanced features > Link to Windows.
2. Tap
to enable this feature.
3. Follow the prompts to connect your device to your PC.
TIP You can also enable this feature from the Quick settings menu.
Samsung DeX for PC
Connect your device to a PC for an enhanced, multitasking experience.
Use your device and PC apps side-by-side
Share the keyboard, mouse, and screen between the two devices
Make phone calls or send texts while using DeX
Visit samsung.com/us/explore/dex for more information.
Set up DeX on your PC
1. Connect your mobile device to a PC with a standard USB-C cable.
2. Follow the instructions on your device for downloading and installing the
DeX for PC software on your computer.
Call & text on other devices
This feature allows you to make and answer calls and text messages from your Galaxy
devices that are signed in to your Samsung account.
1.
From Settings, tap
Advanced features > Call & text on other devices.
2.
Tap
to turn on the feature. Connection occurs automatically.
3. Sign in to your Samsung account on your Galaxy devices.
TIP Move your contacts from your phone to your Samsung account so you can
access them on all registered devices.
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Multi window
Multitask by using multiple apps at the same time. Apps that support Multi window
can be displayed together on a split screen. You can switch between the apps and
adjust the size of their windows.
Split screen control
Devices and software are constantly evolving the illustrations you see here are for reference only.
1.
From any screen, tap
Recent apps.
2. Tap the app icon, and then tap Open in split screen view.
3. Tap an app in the other window to add it to the split screen view.
Drag the middle of the window border to adjust the window size.
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Getting started
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Edge screen
The Edge screen is made up of several customizable edge panels. Edge panels can be
used to access apps, tasks, and contacts, as well as view news, sports, and other
information.
Edge panel handle
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Configure Edge panels
You can customize the Edge panels.
1.
From the Edge screen, tap
Settings.
2. Tap
to enable the feature. The following options are available:
Checkbox: Enable or disable each panel.
Edit (if available): Configure individual panels.
More options:
Reorder: Change the order of the panels by dragging them to the left
o
r right.
Uninstall: Remove an Edge panel from your device.
Handle settings: Customize the position and style of the Edge panel
h
andle.
Galaxy Store: Search for and download more Edge panels from Galaxy
S
tore.
3.
Tap
Back to save changes.
Edge panel position
You can change the position of the Edge panel handle.
1.
From the Edge screen, tap
Settings.
2.
Tap
More options > Handle settings for the following options:
Edge panel handle: Drag to change the position of the Edge panel handle
along the edge of the screen.
Position: Choose either Right or Left to set which side the Edge screen
d
isplays on.
Lock handle position: Enable to prevent the handle position from being
m
oved when touched and held.
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Edge panel style
Change the style of the Edge panel handle.
1.
From the Edge screen, tap
Settings.
2.
Tap
More options > Handle settings for the following options:
Colors: Choose a color for the Edge panel handle.
Transparency: Drag the slider to adjust the transparency of the Edge panel
handle.
Size: Drag the slider to adjust the size of the Edge panel handle.
Apps edge
You can add up to ten apps in two columns to the Apps edge panel.
1. From any screen, drag the Edge panel handle to the center of the screen. Swipe
until the Apps edge panel is displayed.
2. Tap an app or app pair to open it.
To configure Apps edge:
1. From any screen, drag the Edge panel handle to the center of the screen. Swipe
until the Apps edge panel is displayed.
2.
Tap
Add apps to folder to add other apps to the Apps edge.
To add an app to the Apps edge, find it on the left side of the screen and tap
it to add it to an available space on the right column.
To create a shortcut for two apps to open in Multi window, tap Create app
pair.
To create a folder shortcut, drag an app from the left side of the screen on
top of an app in the columns on the right.
To change the order of the apps on the Edge panel, drag each app to the
desired location.
To remove an app, tap
Remove.
3.
Tap
Back to save changes.
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Smart Select
The Smart select feature captures an area of the screen as an image or animation
that you can share or pin to the screen.
1. From any screen, drag the Edge panel handle to the center of the screen. Swipe
until the Smart select panel is displayed.
2. Tap a Smart select tool to use:
Rectangle: Capture a rectangular area of the screen.
Oval: Capture an oval area of the screen.
Animation: Record activity on the screen as an animated GIF.
Pin to screen: Capture an area and pin it to the screen.
Tools
The Tools panel provides handy instruments for quick access.
1. From any screen, drag the Edge panel handle to the center of the screen. Swipe
until the Tools panel is displayed.
2. Tap a tool to use:
Compass: Identify compass directions.
Tap Calibrate to calibrate the compass.
Tally counter: Use the plus and minus icons to add or subtract while counting.
Tap Vibration to enable or disable vibrations with each addition or
subtraction.
Tap Target to set a total target number between 1 and 9999.
Tap
Reset to reset the counter.
Flashlight: Tap
Flashlight to turn the flashlight on and off. Use the plus
and minus icons to increase or decrease the brightness of the light.
Tap SOS to make the flashlight signal the phrase “SOS” in Morse code.
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Getting started
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Surface level: Use the device to determine if a surface is level by placing the
device on the surface. The surface is level when the x and y values are close
to or equal to zero degrees.
Tap Calibrate to calibrate the level.
Ruler: Use the edge of the device as a ruler to measure a straight line in
either inches or centimeters. Tap the unit name to change the units.
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Edge lighting
Set the Edge screen to light up when you receive calls or notifications, which makes
alerts visible even when the screen is face-down.
Devices and software are constantly evolving the illustrations you see here are for reference only.
1.
From Settings, tap
Display > Edge screen > Edge lighting.
2.
Tap
to enable the feature.
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Getting started
44
Lighting style
Customize the color, width, and transparency of the Edge lighting feature.
1.
From Settings, tap
Display > Edge screen > Edge lighting.
2. Tap Lighting style to customize:
Effect: Choose an edge effect.
Color: Choose a preset or custom color, and enable app colors.
Tap Add keyword to configure a custom lighting effect for specific text
that appears in notification titles.
Advanced: Adjust other Edge lighting qualities.
Transparency: Drag the slider to adjust the transparency of the Edge
lighting.
Width: Drag the slider to adjust the width of the Edge lighting.
Duration: Drag the slider to adjust how short or long the Edge lighting
displays.
3. Tap Done when finished.
Choose apps
Choose which apps activate Edge lighting.
1.
From Settings, tap
Display > Edge screen > Edge lighting.
2. Tap Choose apps to choose the apps that can activate Edge lighting when a
notification is received.
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how Edge lighting
Choose when Edge lighting will replace notifications.
1.
From Settings, tap
Display > Edge screen > Edge lighting.
2. Tap Show Edge lighting to choose:
While screen is on: Edge lighting will replace regular notification pop-ups.
While screen is off: Edge lighting will replace notifications that turn the
screen on.
Always: Display edge lighting for all notifications regardless of if the screen
is on or off.
About Edge screen
You can view the current software version and license information for the Edge
screen feature.
From Settings, tap Display > Edge screen > About Edge screen.
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Enter text
Text can be entered using a keyboard or your voice.
Expand toolbar
Devices and software are constantly evolving the illustrations you see here are for reference only.
Tap a field to display the Samsung keyboard.
Tap
Show predictive text
to view suggested words while you type.
Tap
Show toolbar functions
to view all keyboard options.
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Toolbar functions
The toolbar provides additional helpful functions.
From the Samsung keyboard, tap
Expand toolbar for the following options:
Clipboard
: Access the clipboard.
Emojis
: Insert an emoji.
GIF keyboard
: Add animated GIFs.
Modes
: Select a keyboard layout.
Settings
: Access keyboard settings.
Stickers
: Add illustrated stickers.
Text editing
: Use an editing panel to help pinpoint text that you want to
cut, copy, and paste.
Voice input
: Use Samsung voice input.
Configure the Samsung keyboard
Set customized options for the Samsung keyboard.
From the Samsung keyboard, tap Settings for the following options:
Languages and types: Set the keyboard type and choose which languages are
available on the keyboard.
To switch between languages, swipe the Space bar left or right.
Smart typing: Use predictive text and auto-correction features to prevent
common typing mistakes. Type by swiping between letters.
Style and layout: Customize the appearance and function of the keyboard.
Swipe, touch, and feedback: Customize gestures and feedback.
Reset to default settings: Return keyboard to original settings and clear
personalized data.
About Samsung keyboard: View version and legal information for the
Samsung keyboard.
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Use Samsung voice input
Instead of typing, enter text by speaking.
Return to keyboard
Open settings
Devices and software are constantly evolving the illustrations you see here are for reference only.
1.
From the Samsung keyboard, tap
Voice input.
2. Tap the screen and speak your text.
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Set customized options for Samsung voice input.
1.
From the Samsung keyboard, tap
Voice input.
2.
Tap
Settings for options.
Keyboard language: Choose the language for the keyboard.
Voice input language: Select the language for Samsung voice input.
Hide offensive words: Hide potentially offensive words with asterisks.
About Samsung voice input: View version and legal information for Samsung
voice input.
Emergency mode
Use Emergency mode to access helpful emergency features and conserve your
devices power during an emergency situation.
To save battery power, Emergency mode:
Restricts application usage to only essential applications and those you select.
Turns off connectivity features and Mobile data when the screen is off.
Activate Emergency mode
To activate Emergency mode:
1. Press and hold the Power key.
2.
Tap
Emergency mode.
When accessing for the first time, read and accept the terms and conditions.
3. Tap Turn on.
Emergency mode features
While in Emergency mode, only the following apps and features are available on the
Home screen:
l Flashlight: Use the devices flash as a steady source of light.
l Emergency alarm: Sound an audible siren.
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Getting started
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Turn off Emergency mode
When emergency mode is turned off, the device returns to standard mode.
1. Press and hold the Power key.
2.
Tap
Emergency mode.
NOTE When Emergency mode is activated, Locating method is set to Battery
saving. After Emergency mode is turned off, you may need to adjust your location
settings. For more information, see Location on page 152.
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Additional apps
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Using apps
The Apps list displays all preloaded and downloaded apps. Apps can be downloaded
from Galaxy Store and the Google Play
store.
From a Home screen, swipe the screen upward to access the Apps list.
Uninstall or disable apps
Installed apps can be removed from your device. Some apps that are preloaded
(available on your device by default) can only be disabled. Disabled apps are turned
off and hidden from the Apps list.
From Apps, touch and hold an app, and tap Uninstall/Disable.
Search for apps
If you are not sure where to find an app or a setting, you can use the Search feature.
1. From Apps, tap Search, and enter a word or words. As you type, matching apps
and settings appear as results on the screen.
2. Tap a result to go to that app.
TIP You can customize the search settings by tapping More options >
Finder settings.
Sort apps
App shortcuts can be listed alphabetically or in your own custom order.
From Apps, tap More options > Sort for the following sorting options:
Custom order: Arrange apps manually.
Alphabetical order: Sort apps alphabetically.
TIP When apps are arranged manually (Custom order), empty icon spaces can be
removed by tapping
More options > Clean up pages.
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Create and use folders
You can make folders to organize App shortcuts on the Apps list.
1. From Apps, touch and hold an app shortcut, and then drag it on top of another
app shortcut until it is highlighted.
2. Release the app shortcut to create the folder.
Folder name: Name the folder.
Palette: Change the folder color.
Add apps: Place more apps in the folder. Tap apps to select them, and
then tap Done.
3.
Tap
Back to close the folder.
Copy a folder to a Home screen
You can copy a folder to a Home screen.
From Apps, touch and hold a folder, and tap
Add to Home.
Delete a folder
When you delete a folder, the app shortcuts return to the Apps list.
1. From Apps, touch and hold a folder to delete.
2.
Tap
Delete folder, and confirm when prompted.
Game Booster
Get optimized performance while playing games based on usage. Block calls or other
notifications, and enable features such as Bixby or Dolby Atmos.
While playing a game, swipe up from the bottom of the screen to view the
navigation bar. The following options are seen on the far right and let sides:
Screen touch lock
: Lock the screen to prevent accidental taps. This is
the default option.
Game Booster
: Configure other options, including performance
monitoring and blocking the navigation bar, screen touches, and
screenshots.
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App settings
Manage your downloaded and preloaded apps. Options vary by app.
1.
From Settings, tap
Apps.
2.
Tap
More options for the following options:
Sort by: Sort the apps by size, name, last used, or last updated.
Default apps: Choose or change apps that are used by default for certain
features, like email or browsing the Internet.
Permission manager: Control which apps have permissions to use certain
features of your device.
Show/Hide system apps: Show or hide system (background) apps.
Special access: Select which apps can have special access permissions to
features on your device.
Reset app preferences: Reset options that have been changed. Existing app
data is not deleted.
3. Tap an app to view and update information about the app. The following options
may be displayed:
Usage
Mobile data: View mobile data usage.
Battery: View battery usage since the last full charge.
Storage: Manage the apps storage usage.
Memory: View memory usage.
Ap
p settings
N
otifications: Configure notifications from the app.
Permissions: View permissions granted to the app for access to your devices
information.
Set a
s default: Set the app as a default for a certain category of apps.
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Options vary by app.
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Apps
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App info options
Open: Launch the app. Not all apps have this option.
Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only
be turned off, not uninstalled.
Force stop: Stop an app that is not working correctly.
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Samsung apps
The following apps are either preloaded or downloaded over-the-air to your device
during setup.
Galaxy Essentials
Galaxy Essentials is a collection of specially chosen applications available through
Samsung apps. You can access and download a collection of premium content.
From Apps, tap More options > Galaxy Essentials.
Galaxy Store
Find and download premium apps that are exclusive to Galaxy devices. A Samsung
account is required to download from Galaxy Store.
From Apps, tap
Galaxy Store.
Galaxy Wearable
Connect your device to your Samsung Watch using this application.
For more information, visit samsung.com/us/support/owners/app/galaxy-wearable-
watch.
From Apps, tap Galaxy Wearable.
Game Launcher
Automatically arrange all your games in one place. For more information on Game
Launcher, visit samsung.com/us/support/owners/app/game-launcher.
From Apps, tap
Game Launcher.
TIP If Game Launcher is not seen in the Apps list, then from Settings, tap
Advanced features > Game Launcher, and then tap .
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Samsung Global Goals
Learn more about the Global Goals initiative and contribute towards donations that
support these causes with ads from this app.
From Apps, tap
Samsung Global Goals.
Samsung Health
Use Samsung Health
to plan, track various aspects of daily life contributing to
well-being such as physical activity, diet, and sleep. For more information, visit
samsung.com/us/support/owners/app/samsung-health.
From Apps, tap Samsung folder > Samsung Health.
NOTE The information gathered from this device, Samsung Health, or related
software is not intended for use in the diagnosis of disease or other conditions, or
in the cure, mitigation, treatment or prevention of disease.
The accuracy of the information and data provided by this device and its related
software, may be affected by factors such as environmental conditions, specific
activity performed while using/wearing the device, settings of the device, user
configuration/user-provided information, and other end-user interactions.
Before you start exercising
Although the Samsung Health application is a great companion to your exercise
routine, it is always best to make sure you consult with your physician before
beginning any exercise regimen. While moderate physical activity, such as brisk
walking, is safe for most people, health experts suggest that you talk with your doctor
before you start an exercise program, particularly if you have any of the following
conditions:
Heart disease; Asthma or lung disease; Diabetes, or liver or kidney disease; and
Arthritis.
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Apps
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Before beginning your exercise regimen check with your doctor if you have symptoms
suggestive of heart, lung, or other serious disease, such as:
Pain or discomfort in your chest, neck, jaw, or arms during physical activity;
Dizziness or loss of consciousness;
Shortness of breath with mild exertion or at rest, or when lying down or going to
bed;
Ankle swelling, especially at night;
A heart murmur or a rapid or pronounced heartbeat;
Muscle pain when walking upstairs or up a hill that goes away when you rest.
It is recommended that before engaging in an exercise routine, you consult with your
doctor or medical practitioner. If you are unsure of your health status, have several
health problems, or are pregnant, you should speak with your doctor before starting a
new exercise program.
Samsung Members
Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive
experiences and content for Samsung members only. Samsung Members may be
preloaded on your device, or you can download and install it from Galaxy Store or the
Google Play store.
From Apps, tap Samsung folder > Samsung Members.
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Samsung Notes
Use Samsung Notes to create notes containing text, images with footnotes, voice
recordings, and music. You can share your notes easily using social networking
services.
Visit samsung.com/us/support/owners/app/samsung-notes to learn more.
From Apps, tap Samsung Notes >
Create.
Set text options
Add an attachment
Access tools
Assign a category
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Create notes
Add text, images, voice recordings and more.
1.
From
Samsung Notes, tap
Create note.
2.
Wh
en you are finished, tap Save.
Edit notes
Make edits to notes you create.
1.
From
Samsung Notes, tap a note to view it.
2.
Tap
Edit and make changes. When you are finished, tap Save.
Notes options
You can edit, sort, or manage notes.
From Samsung Notes, tap More options for the following options:
Edit: Select notes to share, delete, or move.
Sort: Change the way notes are organized.
View: Switch between Grid, List, or Simple list.
Notes menu
You can view your notes by category.
From Samsung Notes, tap Navigation drawer for the following options:
All notes: View all notes.
Frequently used: Quick access to commonly used notes.
Shared notebooks: View notebooks shared with your contacts through your
Samsung account.
Trash: View deleted notes for up to 15 days.
Categories: View notes by category.
Settings
: View settings for the Samsung Notes app.
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Samsung Pay
Samsung Pay
lets you make payments with your device. It is accepted almost
anywhere you can swipe or tap your credit card. A Samsung account is required.
For support, visit samsung.com/us/support/owners/app/samsung-pay.
From Apps, tap Samsung folder >
Samsung Pay, and tap Get started and
follow the prompts.
NOTE For added security, your credit and debit card information is not stored on
a cloud service. If you are using the Samsung Pay app on multiple devices, you
must sign in to the app and confirm all payment cards on each device. Some card
issuers may limit the number of devices.
Use Samsung Pay
Use Samsung Pay by opening the app and holding your device over the store's card
reader.
1.
From Apps, tap Samsung folder >
Samsung Pay, select a card to pay with and
authorize payments by scanning your finger or by entering your Samsung Pay
PIN.
2. Hold your phone over the store’s card reader.
When your payment is complete, a receipt is sent to your registered email.
NOTE Make sure the NFC feature is enabled on your device. For more
information, see NFC and payment on page 118.
Simple Pay
Use Simply Pay to access Samsung Pay from the Lock Screen, Home screen, or Always
On Display.
1.
From Apps, tap Samsung folder >
Samsung Pay, tap Menu > Settings > Use
Favorite Cards.
2. Tap
to enable Simple Pay on each screen.
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To use Simple Pay:
1. From any screen, swipe up from the bottom of the screen.
Your payment card and Simple Pay are displayed.
2. Drag the card down to close Simple Pay.
Use gift cards with Samsung Pay
Purchase, send, and redeem gift cards from an expanding selection of your favorite
retailers.
To view the list of supported banks and gift card merchants, visit
samsung.com/us/samsung-pay/compatible-cards/#bank.
Secure your information
Samsung Pay is designed with the latest security technology and works on most
recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN,
and each transaction uses a unique token each time, so your device only allows
payments with your consent.
If your device is ever lost, you can use the Find My Mobile function to remotely wipe
your data for even more protection. For more information, see Find My Mobile on
page 148.
Smart Switch
Use Smart Switch to transfer contacts, photos, and other content from your old device.
For more information, see Transfer data f
rom an old device on page 10.
From Apps, tap Samsung folder > Smart Switch.
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Apps
64
SmartThings
SmartThings allows you to control, automate, and monitor your home environment
through a mobile device to fit your specific needs. You can use the app to connect
multiple devices at once or one device at a time. Check the status of your devices by
looking at the dashboard.
From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung
account.
NOTE Non-Samsung connected device errors or defects are not covered by the
Samsung warranty; contact the non-Samsung device manufacturer for support.
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Calculator
The Calculator app features both basic and scientific math functions, as well as a unit
converter.
From Apps, tap
Calculator.
View past
calculations.
Convert between
measurements.
If the icon is not
visible, turn your
device to landscape.
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Scientific mode
Unit converter
History
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Calendar
The Calendar app can be connected to your various online accounts to consolidate all
your calendars in one place.
From Apps, tap Calendar.
Tap to view event
Navigation drawer
Create new event
Go to todays date
Stickers
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Add calendars
Add your accounts to the Calendar app.
1.
From
Calendar, tap Navigation drawer.
2.
Tap
Settings > Add new account and select an account type.
3. Enter your account information and follow the prompts.
TIP Accounts may also support email, contacts, and other features.
Calendar alert priority
Alerts from the Calendar app can be set to different priority levels.
1.
From
Calendar, tap Navigation drawer >
Settings > Alert priority. The
following options are available:
Low: Receive a notification and hear a short sound.
Medium: Get a full screen alert and hear a short sound.
High: Get a full-screen alert and ring sound that persist until dismissed.
2. Depending on the alert priority selected above, the following sound options are
available:
Ring once sound: Choose the alert sound for Low or Medium alert priorities.
Keep ringing sound: Choose the alert sound for High alert priority.
Create an event
Use your Calendar to create events.
1.
From
Calendar, tap Add event to add an event.
2. Enter details for the event, and then tap Save.
Delete an event
Delete events from your Calendar.
1.
From
Calendar, tap an event, and tap again to edit it.
2. Tap Delete, and confirm when prompted.
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Camera
You can capture high-quality pictures and videos using the Camera app.
From Apps, tap Camera.
TIP If Quick launch is enabled, quickly press the Power key twice.
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Navigate the camera screen
Take stunning pictures with your device’s front and rear cameras.
1.
From
Camera, set up your shot with the following features:
Tap the screen where you want the camera to focus.
When you tap the screen, a brightness scale appears. Drag the circle to
adjust the brightness.
To quickly switch between the front and rear cameras, swipe the screen up or
down.
To change to a different shooting mode, swipe the screen right or left.
To change camera settings, tap
Settings.
2.
Tap
Capture.
Camera Features
Your device features several camera modes and settings that are designed to take
your photography to the next level. See below for some useful tips about your camera.
Super Slow-mo
Record videos at a high frame rate for viewing in slow motion.
1.
From
Camera, swipe to More, and then tap Super slow-mo.
2.
Tap
Super Slow-mo to record.
TIP Hold your device steady for best results.
AR Emoji
Turn yourself into an emoji that you can add to text messages.
1.
From
Camera, swipe to More.
2. Tap AR Emoji.
3.
Tap
Capture, and follow the prompts to create your emoji.
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cene optimizer
Automatically adjust exposure, contrast, white balance, and more based on what is
detected in the camera frame to help you capture beautiful photos.
From Camera, tap
Scene optimizer.
NOTE The Scene optimizer is only available when using the rear camera. The
Scene optimizer icon will change automatically based on what the camera
detects, such as
when taking nature photos or
when taking photos in a
dark setting.
Record videos
Record high-quality videos using your device.
1.
From
Camera, swipe right or left to change the shooting mode to Video.
2.
T
ap
Capture to begin recording a video.
To take a picture while recording, tap
Capture.
To temporarily stop recording, tap
Pause. To continue recording, tap
Resume.
3.
Tap
Stop when you are finished recording.
Video Features
Your device features pro grade video modes and settings that allow you to capture
videos like a professional with less effort and equipment.
Super steady
Super steady applies advanced stabilization algorithms to your video for a smooth,
professional appearance, even in heavy motion situations. This feature cannot be used
with Zoom-in mic, Live focus video, Slow motion, or the front camera.
1.
From
Camera, swipe to change the shooting mode to Video.
2.
Tap
Super steady.
3.
Tap
Capture to begin recording.
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Live focus video
Create professional-looking films by applying background blurs and other special
effects to your video. This feature cannot be used with zoom, Zoom-in mic, or Super
steady.
1.
From
Camera, swipe to Live focus video.
2.
Tap
Live focus effect, choose an effect, and drag the slider to fine-tune the
effect.
3.
Tap
Capture to begin recording.
Configure shooting mode
Allow the camera to determine the ideal mode for your pictures or choose from
several shooting modes.
From
Camera, swipe the screen right and left to change shooting modes.
Photo: Allow the camera to determine the ideal settings for pictures.
Video: Allow the camera to determine the ideal settings for videos.
Live focus: Take artistic pictures by adjusting the depth of field.
Live focus video: Record artistic videos with adjustable depths of focus.
More
: Choose other available shooting modes. Tap
Edit
to drag modes into
or out of the Modes tray at the bottom of the Camera screen.
Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and
color tone while taking pictures.
Panorama: Create a linear image by taking pictures in either a horizontal
or vertical direction.
Food: Take pictures that emphasize the vivid colors of food.
Night: Use this to take photos in low-light conditions, without using the
flash.
Super slow-mo: Record videos at an extremely high frame rate for viewing
in high quality slow motion. You can play a specific section of each video
in slow motion after recording it.
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Apps
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Slow motion: Record videos at a high frame rate for viewing in slow
motion.
Hyperlapse: Create a time lapse video by recording at various frame rates.
The frame rate is adjusted depending on the scene being recorded and the
movement of the device.
Camera settings
Use the icons on the main camera screen and the settings menu to configure your
camera’s settings.
From Camera, tap Settings for the following options:
In
telligent features
S
cene optimizer: Automatically adjust the color settings of your pictures to
match the subject matter.
Shot suggestions: Get tips to help you choose the best shooting mode.
Scan Q
R codes: Automatically detect QR codes when using the camera.
Pi
ctures
H
old shutter button to: Choose whether to take a picture, take a burst shot,
or create a GIF when holding the shutter button down.
Save options: Choose file formats and other saving options.
HEIF pictures (Photo): Save pictures as high efficiency images to save
space. Some sharing sites may not support this format.
Save RAW copies: Save JPEG and RAW copies of pictures taken in Pro
mode.
Ultra wide shape correction: Automatically correct distortion in pictures
taken with the ultra wide lens.
Videos
Rear video size: Select a resolution. Selecting a higher resolution for higher
quality requires more memory.
Front video size: Select a resolution. Selecting a higher resolution for higher
quality requires more memory.
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Advanced recording options: Enhance your videos with advanced recording
formats.
High efficiency video: Record videos in HEVC format to save space. Other
devices or sharing sites may not support playback of this format.
HDR10+ video: Optimize videos by recording in HDR10+. Playback devices
must support HDR10+ video.
Video stabilization: Activate anti-shake to keep the focus steady when the
camera is moving.
Useful features
HDR (rich tone): Enables the light sensitivity and color depth features of the
device to produce a brighter and richer picture.
Tracking auto-focus: Keep a moving subject in focus.
Pictures as previewed: Save selfies as they appear in the preview without
flipping them.
Grid lines: Display viewfinder grid lines to help compose a picture or video.
Location tags: Attach a GPS location tag to the picture.
Shooting methods:
Press Volume key to: Use the Volume key to take pictures, record video,
zoom, or control system volume.
Voice control: Take pictures speaking key words.
Floating shutter button: Add an extra shutter button that you can move
anywhere on the screen.
Show palm: Hold your hand out with your palm facing the camera to have
your picture taken in a few seconds.
Storage location: Select a memory location.
A memory card (not included) must be installed to view Storage location.
Quick launch: Press the Power key twice in quick succession to open the
camera.
Shutter sound: Play a tone when taking a picture.
Reset settings: Reset the camera settings.
About Camera: View app and software information.
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Clock
The Clock app offers features for keeping track of time and setting alarms.
From Apps, tap Clock, and tap a tab to use a feature.
Turn alarm on or off
Create new alarm
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Apps
75
Alarm
Use the Alarm tab to set one-time or recurring alarms and choose options for how to
be notified.
1.
From
Clock, tap Add alarm.
2. Tap the following items to configure an alarm:
Time: Set a time for the alarm.
Day: Choose the days for this alarm.
Alarm name: Enter a name for the alarm.
Alarm sound: Choose a sound to play for the alarm and drag the slider to set
the volume of the alarm.
Vibration: Choose whether the alarm uses vibration alert.
Snooze: Allow snoozing. Set interval and repeat values for the alarm while
snoozing.
3. Tap Save to save the alarm.
Delete an alarm
You can delete an alarm that you created.
1.
From
Clock, touch and hold an alarm.
2.
Tap
Delete.
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World clock
The World clock lets you keep track of the current time in multiple cities around the
globe.
Location
Center the globe on
your current location.
City
View the current
time and add to your
list of cities.
Search
Find a particular city.
Globe
Drag to spin and
see times around
the world.
Devices and software are constantly evolving the illustrations you see here are for reference only.
1.
From
Clock, tap World clock.
2.
Tap
Add city > Search for a city, and enter the name of the city.
3. Tap the city name in the list, and then tap Add.
To remove a city, touch and hold it, and tap
Delete.
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Time zone converter
Set a time in a city on your World clock list to see what the local times would be in
the other listed cities.
1.
From
Clock, tap World clock.
2.
Tap
More options > Time zone converter.
3.
Tap
Menu to choose a different city.
To add a city to the list, tap
Add city.
4. Swipe the hours, minutes, and period (AM or PM) on the clock to set a time. Local
times for the other cities listed are automatically updated.
To return the clock to the current time, tap Reset.
Weather settings
Show weather information on your World clock.
1.
From
Clock, tap World clock.
2.
Tap
More options > Settings > Show weather to enable or disable weather
information.
3. Tap Unit to change from Fahrenheit to Celsius.
Stopwatch
The Stopwatch lets you time events down to a hundredth of a second.
1.
From
Clock, tap Stopwatch.
2. Tap Start to begin timing.
To keep track of lap times, tap Lap.
3. Tap Stop to end timing.
To continue timing after stopping the clock, tap Resume.
To reset the Stopwatch to zero, tap Reset.
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Timer
Set a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1.
From
Clock, tap Timer.
2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer.
3. Tap Start to begin the Timer.
To temporarily stop the Timer, tap Pause. To continue, tap Resume.
To stop and reset the Timer, tap Cancel.
Preset timer
Name and save preset timers.
1.
From
Clock, tap Timer > Add preset timer.
2. Configure the countdown time and timer name.
3. Tap Add to save the timer.
To edit a saved preset timer, tap
More options > Edit preset timers.
Timer options
You can customize the Timer options.
1.
From
Clock, tap Timer.
2.
Tap
More options > Settings.
l Sound: Choose a preloaded timer sound or add your own.
l Vibration: Enable to disable vibration for the timer.
General settings
View and configure settings for all Clock tools.
From
Clock, tap More options > Settings.
Vibrate for alarms and timers: Enable to always vibrate for alarms and timers
if the Sound mode is set to either Mute or Vibrate.
Customization Service: Sign in to your Samsung account to customize
personal content in supported apps.
About Clock: View the current software version and check for updates.
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Contacts
Store and manage your contacts. You can synchronize with personal accounts added
to your device. Accounts may also support email, calendars, and other features.
From Apps, tap Contacts > Create contact.
Add profile picture
Add, delete, and
expand fields
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Edit a contact
When editing a contact, you can tap a field and change or delete information, or you
can add more fields to the contact’s list of information.
1.
From
Contacts, tap a contact.
2.
Tap
Edit.
3. Tap any of the fields to add, change, or delete information.
4. Tap Save.
Call or message a contact
You can quickly call or message a contact using their default phone number.
1.
From
Contacts, tap a contact.
2.
Tap
Call or Message.
Favorites
When you mark contacts as favorites, they are easily accessible from other apps.
1.
From
Contacts, tap a contact.
2.
Tap
Add to Favorites to mark the contact as a favorite.
To remove the contact from Favorites, tap
Favorite.
Share a contact
Share a contact with others by using various sharing methods and services.
1.
From
Contacts, tap a contact.
2.
Tap
Share.
3. Tap either File or Text.
4. Choose a sharing method and follow the prompts.
TIP When viewing a contact, tap QR code to quickly share the information
with friends or family. The QR code automatically updates when you change the
contact information fields.
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Direct share
Share content directly with your contacts from within any app. Once enabled, your
frequent contacts are displayed in the Share window.
From Settings, tap
Advanced features > Direct share, and tap
to enable
the feature.
Groups
You can use groups to organize your contacts.
Create a group
Create your own contact groups.
1.
From
Contacts, tap Open drawer > Groups.
2. Tap Create group, and then tap fields to enter information about the group:
Group name: Enter a name for the new group.
Group ringtone: Customize the sounds for the group.
Add member: Select contacts to add to the new group, and then tap Done.
3. Tap Save.
Add or remove group contacts
Add more contacts to a group, or remove contacts.
From
Contacts, tap Open drawer > Groups, and then tap a group.
To remove a contact, touch and hold a contact to select it, and then tap
Remove
.
To add a contact, tap
Edit
>
Add member
, and then tap the contacts you
want to add. When finished, tap Done > Save.
Send a message to a group
Send a text message to members of a group.
1.
From
Contacts, tap Open drawer > Groups, and then tap a group.
2.
Tap
More options > Send message.
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Send an email to a group
Send an email to members of a group.
1.
From
Contacts, tap Open drawer > Groups, and then tap a group.
2.
Tap
More options > Send email.
3. Tap contacts to select them, or tap the All checkbox at the top of the screen to
select all, and then tap Done.
Only group members that have an email address in their records are
displayed.
4. Choose an email account and follow the prompts.
Delete a group
Delete a group you have created.
1.
From
Contacts, tap Open drawer > Groups, and then tap a group.
2.
Tap
More options > Delete.
To only delete the group, tap Group only.
To delete the group and the contacts in the group, tap Group and members.
Manage contacts
You can import or export contacts, as well as link multiple contacts into one contact
entry.
Import contacts
Import contacts to your device as vCard files (VCF).
1.
From
Contacts, tap Open drawer > Manage contacts.
2. Tap Import or export contacts.
3. Tap Import and follow the prompts.
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Export contacts from your device as vCard files (VCF).
1.
From
Contacts tap Open drawer > Manage contacts.
2. Tap Import or export contacts.
3. Tap Export and follow the prompts.
Link contacts
Consolidate contact information from multiple sources into one contact by linking
entries into a single contact.
1.
From
Contacts, tap the contact to select it.
2.
Tap
More options > Link to another contact.
3. Tap contacts to choose them.
4. Tap Link.
To unlink contacts:
1.
From
Contacts, tap the contact to select it.
2.
Tap
More options > Add/remove linked contacts.
3. Tap Unlink beside contacts to unlink them from the main contact.
Delete contacts
Delete a single contact or multiple contacts.
1.
From
Contacts, touch and hold a contact to select it.
You can also tap other contacts to select them for deletion.
2.
Tap
Delete, and confirm when prompted.
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Email
View and manage multiple email accounts in one app. To add an email account, see
Add an email account on page 12.
From Apps, tap Email.
Add attachment
Send message
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Create and send an email
Compose and send email messages from your device.
1.
From
Email, tap
Compose.
Different email account may have additional steps and options.
2.
Tap the To field to add an email address or tap
Add from Contacts to select a
recipient from your contacts.
When adding multiple recipients, separate them with a semicolon (;). More
r
ecipients can be added at any time before the message is sent.
If adding a recipient from your Contacts, tap the contact to place a
c
heckmark, and then tap Done. The contact is displayed in the recipients
field.
Tap
Show additional fields to add Cc and Bcc fields.
3. Tap the Subject and Message fields to enter text.
Tap
Attach to add files, images, audio, and more to your email.
Tap
More options for additional email options.
4.
Review your message and tap
Send.
Manage the inbox
Organize and search your inbox.
From Email:
Tap a message to read and reply or forward it.
Tap
to search for key words in your email inbox.
Tap
More options
>
Edit
for additional message options.
Tap
M
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>
Sort by
to customize how messages display.
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Apps
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View multiple email accounts
You can view email you receive for multiple accounts, or you can view email accounts
individually.
From Email, tap
Navigation drawer for the following options:
[Account name]: View email for only one email account.
All accounts: View all email in a combined inbox.
TIP Accounts may also support calendars, contacts, and other features.
Email settings
Modify settings associated with using the Email app.
From Email, tap
Navigation drawer > Settings.
Under General, tap an option, and then follow the prompts.
Tap an account to configure specific settings for only that account.
Remove email accounts
Should you need to remove an email account from your device, you can do so through
the Settings menu.
1.
From
Email, tap Navigation drawer >
Settings.
2. Tap the account you want to remove.
3. Tap Remove, and confirm when prompted.
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Gallery
Go to the Gallery to look at the all the visual media stored on your device. You can
view, edit, and manage pictures and videos.
From Apps, tap
Gallery.
Customize collections
of pictures and videos
Share pictures
and videos
View pictures
and videos
Sort images into
custom albums
Devices and software are constantly evolving the illustrations you see here are for reference only.
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View pictures
Pictures stored on your device are viewable in the Gallery app.
1.
From
Gallery, tap Pictures.
2. Tap a picture to view it. Swipe left or right to view other pictures or videos.
To mark the picture as a favorite, tap
Favorite.
To access the following features, tap
More options:
Details: View and edit information about the picture.
Set as wallpaper: Set the picture as wallpaper.
Set as Always On Display image: Set the picture as the background
ima
ge for the Always On Display.
Send as live message: Use Live message to draw an animation on a
pic
ture and share it.
Move to Secure Folder: Move the picture to a Secure Folder.
Print: Send the picture to a connected printer.
Edit pictures
Enhance your pictures using the Gallery's editing tools.
1.
From
Gallery, tap Pictures.
2.
Tap a picture to view it, and then tap
Edit for the following options:
Transform: Rotate, flip, crop, or make other changes to the overall
appearance of the picture.
Filters: Add color effects.
Sticker: Overlay illustrated or animated stickers.
Text: Add text to the picture.
Draw: Add handwritten text or hand drawn content.
Tone: Adjust brightness image controls.
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Play video
View the videos stored on your device. You can save videos as favorites, and view video
details.
1.
From
Gallery, tap Pictures.
2. Tap a video to view it. Swipe left or right to view other pictures or videos.
To mark the video as a favorite, tap
Favorite. The video is added to
Favorites under the Albums tab.
To access the following features, tap
More options:
Details: View and edit information about the video.
Set as wallpaper: Set the video as wallpaper on the Lock screen.
Send as live message: Use Live message to draw an animation and
s
hare it.
Move to Secure Folder: Add this video to your Secure Folder.
3.
Tap
Play video to play the video.
Video enhancer
Enhance the image quality of your videos to enjoy brighter and more vivid colors.
1.
From Settings, tap
Advanced features > Video enhancer.
2. Tap
to enable this feature.
Edit video
Edit videos stored on your device.
1.
From
Gallery, tap Pictures.
2. Tap a video to view it.
3.
Tap
Edit to use the following tools:
Rotate: Rotate the video clockwise.
Trim: Cut segments of the video.
Filters: Add visual effects to the video.
Beauty: Enhance faces.
Caption: Add text to your videos.
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Sticker: Overlay illustrated or animated stickers.
Draw: Draw on your video.
Speed: Adjust the play speed.
Audio: Adjust the volume levels and add background music to the video.
4. Tap Save, and then confirm when prompted.
Share pictures and videos
Share pictures and videos from the Gallery app.
1.
From
Gallery, tap Pictures.
2.
Tap
More options > Share, and then tap pictures and videos to select them.
3.
Tap
Share, and then choose an app or connection to use for sharing your
selection. Follow the prompts.
Delete pictures and videos
Delete pictures and videos stored on your device.
1.
From
Gallery, tap More options > Edit.
2. Tap pictures and videos to select them, or tap the All checkbox at the top of the
s
creen to select all pictures and videos.
3.
Tap
Delete, and confirm when prompted.
Create movie
Share pictures and videos from the Gallery app by creating a slideshow of your
content with video effects and music.
1.
From
Gallery, tap Create movie.
2. Tap pictures and videos to add them to the movie.
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3.
Tap
Create movie and then choose either Highlight reel (automatic
slideshow) or Edit yourself (custom slideshow). The following options are
available:
Duration: Adjust the run time of the entire movie (Highlight reel only).
Transition effect: Add visual interest to your movie by customizing the
transitions between each clip (Edit yourself only).
Title: Add a title and a description to your movie.
Audio: Adjust the volume of your movie, add sounds effects, or add music.
Clips: View and edit each video or picture in your movie.
Add: Incorporate additional clips from the gallery.
Share: Send your movie to friends and family.
4. Tap Save.
Take a screenshot
Capture an image of your screen. Your device will automatically create a Screenshots
album in the Gallery app.
From any screen, press and release the Power and Volume down keys.
Pa
lm swipe to capture a screenshot
Capture an image of the screen by swiping the edge of your hand across it, from side
t
o side, keeping in contact with the screen.
1.
From Settings, tap
Advanced features > Motions and gestures >
Palm swipe to capture.
2. Tap
to enable this feature.
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Screen recorder
Record activities on your device, write notes, and use the camera to record a video
overlay of yourself to share with friends or family.
1.
From Quick Settings, tap
Screen recorder to begin recording.
Tap
Draw to draw on the screen.
Tap Selfie video to include a recording from your front camera.
2.
Tap
Stop to finish recording. These are automatically saved to the Screen
recording album in the Gallery.
Screen recorder settings
Control the sound and quality settings for the screen recorder.
From Settings, tap
Advanced features > Screenshots and screen recorder >
Screen recorder settings.
l Sound: Choose what sounds to record while using the screen recorder.
l Video quality: Select a resolution. Selecting a higher resolution for higher
quality requires more memory.
l Selfie video size: Drag the slider to set the size of the video overlay.
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Internet
Samsung Internet is a simple, fast, and reliable web browser for your device.
Experience more secure Web browsing features with Secret Mode, Biometric Web
Login, and Contents Blocker.
From Apps, tap Internet.
Access Bookmarks
Reload w
ebpage
Add to
Bookmarks
Navigate
Access Tabs
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TIP Visit samsung.com/us/support/owners/app/samsung-internet for more
information.
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Browser tabs
Use tabs to view multiple web pages at the same time.
From Internet, tap Tabs > New tab.
To close a tab, tap
Tabs > Close tab
.
Bookmarks
The Bookmarks page stores Bookmarks, Saved pages, and your browsing History.
Open a Bookmark
Quickly launch a web page from the Bookmarks page.
1.
From Internet, tap Bookmarks.
2. Tap a
bookmark entry.
Save a web page
Saving a web page stores its content on your device so that you can access it offline.
From Internet, tap Tools > Add page to > Saved pages.
NOTE To view saved web pages, tap Tools > Saved pages.
View history
To view a list of recently visited web pages:
From Internet, tap Tools > History.
TIP To clear your browsing history, tap More options > Clear history.
Share pages
Web pages can be shared with your contacts.
From Internet, tap Tools > Share, and follow the prompts.
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Messages
Keep in touch with your contacts by using the Messages app to share photos, send
emojis, or just say a quick hello.
From Apps, tap
Messages >
Compose new message.
Add attachments
Record voice message
Open More options
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Message search
To quickly locate a message, use the search feature.
1.
From
Messages, tap
Search.
2.
Enter keywords in the Search field, and then tap
Search on the keyboard.
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Delete conversations
You can remove your conversion history by deleting conversations.
1.
From
Messages, tap
More options > Delete.
2. Tap each conversation you want to delete.
3.
Tap
Delete, and confirm when prompted.
Emergency alerts
Emergency alerts notify you of imminent threats and other situations. There is no
charge for receiving an Emergency alert message.
1.
From
Messages, tap More options > Settings.
2. Tap Emergency alert settings to customize notifications for emergency alerts.
Send SOS messages
Send a message with your location to designated contacts when you are in an
emergency situation.
1.
From Settings, tap
Advanced features > Send SOS messages, and then tap
to enable this feature.
2. Tap Send messages to and add recipients by creating new contacts or selecting
from Contacts.
To include a picture from your front and rear camera, tap Attach pictures.
To include a five-second audio recording in your SOS message, tap Attach
a
udio recording.
3. Press the Power key quickly three times to send an SOS message.
Message settings
Configure the settings for text and multimedia messages.
From
Messages, tap More options > Settings.
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My Files
View and manage files stored on your device, including images, videos, music, and
sound clips.
From Apps, tap Samsung folder >
My Files.
Search
Storage locations
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File groups
Files stored in the device are organized into the following groups:
Recent files: View recently accessed files.
This option is displayed if one or more files have been accessed recently.
Categories: View your files based on the file type.
Storage: View files saved on your device, optional SD card, and cloud accounts.
Cloud drives vary depending on the services you sign in to.
Analyze storage: See what’s taking up space in your storage.
My Files options
Use My Files options to search, edit, clear file history, and more.
From My Files, the following options are available:
Search
: Search for a file or folder.
More options
:
Clear recent files: Remove the list of recently accessed files. This option is
o
nly available after a file has been opened through My Files.
Analyze storage: See what’s taking up space in your storage.
Trash: Choose to restore or permanently remove files that you delete.
Settings: View settings for the app.
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Phone
The Phone app does more than just make telephone calls. Explore the advanced
calling features. See your carrier for more information.
From a Home screen, tap
Phone.
Access voicemail
Make a video call
Make a call
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Calls
The Phone app allows you to make and answer calls from the Home screen, Recents
tab, Contacts and more.
Make a call
Use your phone to make and answer calls from a Home screen.
From Phone, enter a number on the keypad and tap Call.
Tap Keypad if the keypad is not displayed.
Enable swipe to call
Swipe a contact or number to the right to make a call.
1.
From Settings, tap
Advanced features > Motions and gestures > Swipe to call
or send messages.
2. Tap
to enable this feature.
Make a call from Recents
All incoming, outgoing, and missed calls are recorded in the Call log.
1.
From
Phone, tap Recents to display a list of recent calls.
2.
Tap a contact, and then tap
Call.
Make a call from Contacts
Call a contact from the Contacts app.
From Contacts, swipe your finger across a contact to the right to call the
contact.
Answer a call
When a call is received, the phone rings and the caller’s phone number or name is
d
isplayed. If you are using an app, a pop-up screen is displayed for the incoming call.
On the incoming call screen, drag Answer to the right to answer the call.
TIP On the incoming call pop-up screen, tap
Answer to answer the call.
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Decline a call
You can choose to decline an incoming call. If you are using an app, a pop-up screen is
d
isplayed for the incoming call.
On the incoming call screen, drag Decline to the left to reject the call and
send it to your voicemail.
TIP On the incoming pop-up screen, tap
Decline to reject the call and send it
to your voicemail.
Decline with a message
You can choose to decline an incoming call with a text message response.
On the incoming call screen, drag Send message upward and select a message.
TIP On the incoming call pop-up screen, tap Send message and select a
message.
End a call
Tap End when you are ready to end your call.
Actions while on a call
You can adjust call volume, switch to a headset or speaker, and even multitask while
o
n a call.
Press the Volume keys to increase or decrease the volume.
Sw
itch to headset or speaker
Listen to the call using the speaker or through a Bluetooth
®
headset (not included).
Tap Speaker to hear the caller using the speaker or tap
Bluetooth to hear
the caller using a Bluetooth headset.
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Multitask
If you exit the call screen to use another app, your active call is indicated in the Status
b
ar.
To return to the call screen:
Drag the Status bar down to display the Notification panel and tap the call.
To end a call while multitasking:
Drag the Status bar down to display the Notification panel, and then tap
End call.
Call pop-up settings
When calls are received while using other apps, they can be displayed as pop-ups.
From Phone, tap More options > Settings > Call display while using apps.
The following options are available:
Full screen: Display an incoming call in the full screen Phone app.
Pop-up: Display an incoming call as a pop-up at the top of the screen.
Mini pop-up: Display an incoming call as a smaller pop-up.
Keep calls in pop-up: Enable this option to keep calls in the pop-up after they
a
re answered.
Places
Explore nearby business and venues to get contact information and directions.
1.
From
Phone, tap Places.
2. Tap a category to search nearby.
3. Tap a location to view contact information and directions.
NOTE Location services must be enabled to use this feature.
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Manage calls
Your calls are recorded in a call log. You can set up speed dials, block numbers, and
use voicemail.
Call log
The numbers of the calls you have dialed, received, or missed are stored in the Call
l
og.
From Phone, tap Recents. A list of recent calls is displayed. If the caller is in
your Contacts list, the caller’s name is displayed.
Save a contact from a recent call
Use recent call information to create a contact or update your Contacts list.
1.
From
Phone, tap Recents.
2. Tap the call that contains the information that you want to save to your Contacts
l
ist, and tap
Add to contacts.
3. Tap Create new contact or Update existing contact.
Delete call records
To delete Call log entries:
1.
From
Phone, tap Recents.
2. Touch and hold the call you want to delete from the Call log.
3.
Tap
Delete.
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Block a number
By adding a caller to your Block list, future calls from this number are sent directly to
y
our voicemail, and messages are not received.
1.
From
Phone, tap Recents.
2. Tap the caller you want to add to the Block list.
3.
Tap
Details > Block, and confirm when prompted.
TIP You can also modify your Block list in Settings. From Phone, tap More
options > Settings > Block numbers.
Speed dial
You can assign a shortcut number to a contact for speed dialing their default number.
1.
From
Phone, tap Keypad > More options > Speed dial numbers. The Speed
dial numbers screen displays the reserved speed dial numbers.
2. Tap an unassigned number.
Tap
Menu to select a different Speed dial number than the next one in
sequence.
Number 1 is reserved for Voicemail.
3.
Type in a name or number, or tap
Add from Contacts to assign a contact to
the number.
The selected contact is displayed in the Speed dial number box.
Make a call with Speed dial
You can make a call using Speed dial.
From
Phone, touch and hold the Speed dial number.
If the Speed dial number is more than one digit long, enter the first digits,
a
nd then hold the last digit.
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Remove a Speed dial number
You can remove an assigned Speed dial number.
1.
From
Phone, tap
More options > Speed dial numbers.
2.
Tap
Delete by the contact you want to remove from Speed dial.
Voicemail
Use your phone’s voicemail feature.
For information on setting up voicemail, see Set up voicemail on page 13.
1.
From
Phone, touch and hold the 1 key.
2. Follow the voice prompts from the voicemail center.
Emergency calls
You can dial the emergency telephone number in your region regardless of the
p
hone’s service status. If your phone is not activated, you can only make an
emergency call.
1.
From
Phone, enter the emergency telephone number (911 in North America)
and tap
Call.
2. Complete your call. During this type of call, you have access to most in-call
features.
TIP The emergency telephone number can be dialed even if the phone is locked,
allowing anyone to use your phone to call for help in an emergency. When
accessed from a locked screen, only the emergency calling feature is accessible
to the caller. The rest of the phone remains secured.
Phone settings
These settings allow you to modify settings associated with the Phone app.
From Phone, tap More options > Settings.
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Optional calling services
If available with your service plan, the following calling services are supported.
Place a multi-party call
If your service plan supports this feature, you can make another call while a call is in
p
rogress.
1.
From the active call, tap
Add call to dial the second call.
2.
Dial the new number and tap
Call. When the call is answered:
Tap the On hold number to switch between the two calls.
Tap
Merge to hear both callers at once (multi-conferencing).
Video calls
To make Video calls:
Tap Phone, enter a number, and then tap Video call.
NOTE Not all devices support video calling. The receiver has the option to accept
the video call or answer the call as a regular voice call.
Wi-Fi calling
Make calls over Wi-Fi when you are connected to a Wi-Fi network. If your mobile
n
etwork supports this feature, contact your carrier for details.
1.
From Settings, tap
Connections > Wi-Fi calling.
2. Tap
to enable this feature.
3. Follow the prompts to set up and configure Wi-Fi calling.
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Real Time Text (RTT)
Type back and forth in real time with the other person while on a call.
You can use RTT whenever you are calling someone whose phone also supports RTT or
i
s connected to a teletypewriter (TTY) device. The RTT icon appears on all incoming
RTT calls.
1.
From
Phone, tap More options > Settings.
2. Tap Real time text for the following options:
Always visible: Show the RTT call button on the keypad and during calls.
Use external TTY keyboard: Hide the RTT keyboard when an external
T
TY keyboard is connected.
TTY mode: Choose the preferred TTY mode for the keyboard in use.
NOTE To use RTT, you must be connected to a 4G LTE or Wi-Fi network.
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Google apps
Enjoy these apps from Google.
Chrome
Browse the Internet with Chrome
and bring your open tabs, bookmarks, and
address bar data from your computer to your mobile device.
Visit support.google.com/chrome to learn more.
Drive
Open, view, rename, and share files saved to your Google Drive
cloud account.
Visit support.google.com/drive to learn more.
Duo
Make one-to-one video calls.
Visit support.google.com/duo to learn more.
Gmail
Send and receive email with Google’s web-based email service.
Visit support.google.com/mail to learn more.
Google
Find online content with tools that learn what interests you. Turn on your
personalized feed to receive customized content.
Visit support.google.com/websearch to learn more.
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Maps
Get directions and other location-based information. You must enable location
services to use Google Maps. For more information, see Location on page 152.
Visit support.google.com/maps to learn more.
Photos
Store and back up your photos and videos automatically to your Google Account
with Google Photos
.
Visit support.google.com/photos to learn more.
Play Movies & TV
Watch movies and TV shows purchased from Google Play. You can also view
videos saved on your device.
Visit play.google.com/store/movies to learn more.
Play Music
Play music and audio files on your device.
Visit support.google.com/music to learn more.
Play Store
Find new apps, movies and TV shows, music, books, magazines, and games in
the Google Play store.
Visit support.google.com/play to learn more.
YouTube
Watch and upload YouTube
videos right from your device.
Visit support.google.com/youtube to learn more.
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Carrier apps
Some apps require a data plan or paid subscription. Contact your carrier for additional
information.
Mobile
The Xfinity Mobile app lets you take the best features of your phone, cable, and
Internet with you on the go.
My Account
Pay your bill, change your account password, and adjust your Wi-Fi settings for
when you are on the go. Find out about service outages in your area, your
service center, and about your services connection status all from your mobile
devices.
Pocket Geek
Stay connected by keeping your device healthy and secure.
Stream
Stream live TV and Xfinity On Demand on any device at home or on the go. If
you are an X1 customer, you can also stream or download your cloud DVR shows
to your device and watch anywhere.
Voicemail
Retrieve messages left by unanswered calls.
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Additional apps
The following apps are preloaded or downloaded over-the-air to your device.
Facebook
Keep up with friends and family with the Facebook
app. Share updates, photos,
and videos, as well as text, chat, and play games.
Spotify
Access music and podcasts on your device. You can listen to artists and albums,
or create your own playlist of your favorite songs.
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Access Settings
There are a couple of ways to access your device settings.
Drag down the Status bar, and then tap Settings.
From Apps, tap
Settings.
Search for Settings
If you are not sure exactly where to find a certain setting, you can search for it.
1.
From Settings, tap
Search, and enter keywords.
2. Tap an entry to go to that setting.
Connections
Manage connections between your device and a variety of networks and other
devices.
Wi-Fi
You can connect your device to a Wi-Fi network to access the Internet without using
your mobile data.
1.
From Settings, tap
Connections > Wi-Fi, and then tap to turn on Wi-Fi
and scan for available networks.
2. Tap a network, and enter a password if required.
Manually connect to a Wi-Fi network
If the Wi-Fi network you want is not listed after a scan, you can still connect to it by
entering the information manually.
Ask the Wi-Fi network administrator for the name and password before you begin.
1.
From Settings, tap
Connections > Wi-Fi, and then tap to turn on Wi-Fi.
2.
Tap
Add network at the bottom of the list.
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3. Enter information about the Wi-Fi network:
Network name: Type the exact name of the network.
Security: Select a security option from the list, and enter the password if
r
equired.
MAC address type: Choose which type of MAC address to use for this
connection.
Advanced: Add any advanced options, such as IP and Proxy settings.
4. Tap Save.
Advanced Wi-Fi settings
You can configure connections to various types of Wi-Fi networks and hotspots,
manage saved networks and look up your device's network addresses.
1.
From Settings, tap
Connections > Wi-Fi, and then tap to turn on Wi-Fi.
2.
Tap
More options > Advanced.
Switch to mobile data: When enabled, your device will switch to mobile data
w
henever the Wi-Fi connection is unstable. When the Wi-Fi signal is strong, it
switches back to Wi-Fi.
Turn on Wi-Fi automatically: Turn on Wi-Fi in frequently-used locations.
Detect suspicious networks: Get notified when suspicious activity is detected
o
n the current Wi-Fi network.
Wi-Fi power saving mode: Enable Wi-Fi traffic analysis to reduce battery
u
sage.
Network notification: Receive notifications when open networks in range are
d
etected.
Show Wi-Fi pop-up: Alert me that Wi-Fi is available when opening apps.
Manage networks: View saved Wi-Fi networks and configure whether to auto
r
econnect to or forget individual networks.
Wi-Fi control history: View apps that have recently turned your Wi-Fi on or
o
ff.
Hotspot 2.0: Connect automatically to Wi-Fi networks that support
H
otspot 2.0.
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Install network certificates: Install authentication certificates.
MAC address: View your device’s MAC address, which is required when
c
onnecting to some secured networks (not configurable).
IP address: View your devices IP address (not configurable).
Wi-Fi Direct
Wi-Fi Direct uses Wi-Fi to share data between devices.
1.
From Settings, tap
Connections > Wi-Fi, and then tap to turn on Wi-Fi.
2. Tap Wi-Fi Direct.
3. Tap a device, and then follow the prompts to connect.
TIP When sharing a file, tap Wi-Fi Direct to use this feature.
Disconnect from Wi-Fi Direct
Disconnect your device from a Wi-Fi Direct device.
From Settings, tap Connections > Wi-Fi > Wi-Fi Direct. Tap a device to
disconnect it.
Bluetooth
You can pair your device to other Bluetooth-enabled devices, like Bluetooth
headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is
created, the devices remember each other and can exchange information without
having to enter the passkey again.
1.
From Settings, tap
Connections > Bluetooth, and then tap to turn on
Bluetooth.
2. Tap a device and follow the prompts to connect.
TIP When sharing a file, tap
Bluetooth to use this feature.
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Rename a paired device
You can rename a paired device to make it easier to recognize.
1.
From Settings, tap
Connections > Bluetooth, and then tap
to turn on
Bluetooth.
2.
Tap
Settings next to the device name, and then tap Rename.
3. Enter a new name, and tap Rename.
Unpair from a Bluetooth device
When you unpair from a Bluetooth device, the two devices no longer recognize each
other.
1.
From Settings, tap
Connections > Bluetooth, and then tap
to turn on
Bluetooth.
2.
Tap
Settings next to the device, and then tap Unpair.
TIP You will need to pair with the device again in order to connect to it.
Advanced options
Additional Bluetooth features are available in the Advanced menu.
1.
From Settings, tap
Connections > Bluetooth.
2. Tap Advanced for the following options:
Ringtone sync: Use the ringtone set on your phone when you receive calls
th
rough a connected Bluetooth device.
Bluetooth control history: View apps that have used Bluetooth recently.
Dual audio
You can play audio from your device to two connected Bluetooth audio devices.
1. Connect Bluetooth audio devices to your smartphone.
2.
From the Notification panel, tap
Media.
3.
Under Audio output, tap
next to each audio device to play audio to them (up
to two devices).
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Phone visibility
Turn on visibility to allow other Bluetooth devices to find your device.
From Settings, tap Connections > Phone visibility, and then tap
to make
your device visible.
NFC and payment
Near Field Communication (NFC) allows you to communicate with another device
without connecting to a network. This technology is used by Android Beam and
certain payment apps. The device that you are transferring to needs to support NFC,
and it needs to be within four centimeters of your device.
From Settings, tap
Connections > NFC and payment, and then tap to
turn on this feature.
Android Beam
Use Android Beam to share photos, contacts, or other data between NFC-enabled
devices.
1.
From Settings, tap
Connections > NFC and payment, and then tap to
turn on NFC.
2. Tap Android Beam, and then tap
to turn on this feature.
TIP When sharing a file, tap Android Beam to use this feature.
Tap and pay
Use an NFC payment app to make payments by touching your device to a compatible
credit card reader.
1.
From Settings, tap
Connections > NFC and payment, and then tap
to
turn on NFC.
2. Tap Tap and pay > Payment to see the default payment app.
To use another payment app when it is open instead of the default app, tap
T
ap and pay with open apps.
To set another payment app as the default, tap Others, and then tap the app
y
ou prefer.
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TIP NFC technology is used with
Samsung Pay. Turn on this feature to see
how easy and secure it is to use your device to make payments.
Airplane mode
Airplane mode disconnects your device from all networks and turns off connectivity
features.
1. From Settings, tap Connections > Airplane mode.
2. Tap
to enable this feature.
Mobile networks
Use Mobile networks to configure your device's ability to connect to mobile networks
and use mobile data.
From Settings, tap Connections > Mobile networks.
Data roaming access: Configure access to mobile networks while roaming.
Network mode: You can select which network modes your mobile device
c
an use.
Access Point Names: Choose or add APNs, which have the network settings
y
our device needs to connect to your provider.
Network operators: Choose available and preferred networks.
TIP Use these features to help manage connection settings that may affect your
monthly bill.
Data usage
Check your current mobile and Wi-Fi data usage. You can also customize warnings and
limits.
From Settings, tap
Connections > Data usage.
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Turn on Data saver
Use Data saver to reduce your data consumption by preventing selected apps from
sending or receiving data in the background.
1.
From Settings, tap
Connections > Data usage > Data saver.
2.
Tap
to turn on Data saver.
To allow some apps to have unrestricted data usage, tap Allow app while
D
ata saver on, and tap
next to each app to specify restrictions.
Monitor mobile data
You can customize your mobile data access by setting limits and restrictions.
From Settings, tap
Connections > Data usage. The following options are
available:
Mobile data: Use mobile data from your plan.
Mobile data only apps: Set apps to always use mobile data, even when your
d
evice is connected to Wi-Fi.
Mobile data usage: View data usage over mobile connections over a period of
time. You can view total usage as well as usage by app.
Billing cycle and data warning: Change the monthly date to align with your
c
arrier’s billing date.
TIP Use these features to keep an eye on your estimated data usage.
Monitor Wi-Fi data
You can restrict Wi-Fi data access by customizing usage limits and networks.
1.
From Settings, tap
Connections > Data usage.
2. Tap Wi-Fi data usage to view data usage over Wi-Fi connections over a period of
t
ime. You can view total usage as well as usage by app.
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Mobile hotspot
Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by
multiple devices.
1.
From Settings, tap
Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap
to turn on Mobile hotspot.
3. On the devices you want to connect, activate Wi-Fi and select your device’s
M
obile hotspot. Enter the Mobile hotspot password to connect.
To view a list of devices that are connected to your Mobile hotspot, tap
Connected devices.
Change the Mobile hotspot password
You can customize your Mobile hotspot password to make it easier to remember.
1.
From Settings, tap
Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap the password, enter a new password, and then tap Save.
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Configure mobile hotspot settings
You can customize your mobile hotspot's security and connection settings.
1.
From Settings, tap
Connections > Mobile hotspot and tethering >
Mobile hotspot.
2.
Tap
More options > Configure mobile hotspot for the following settings:
Network name: View and change the name of your Mobile hotspot.
Hide my device: Prevent your Mobile hotspot from being discoverable by
o
ther devices.
Security: Choose the security level for your Mobile hotspot.
Password: If you choose a security level that uses a password, you can view or
c
hange it.
Power saving mode: Reduce battery usage by analyzing hotspot traffic.
Protected management frames: Enable this feature for additional privacy
p
rotections.
Wi-Fi sharing
Turn on Wi-Fi sharing to quickly share your Wi-Fi network with other devices.
1.
From Settings, tap
Connections > Mobile hotspot and tethering >
Mobile hotspot.
2.
Tap
More options > Wi-Fi sharing to turn on this feature.
TIP Use this feature to share your Wi-Fi network without giving out your Wi-Fi
password.
Band
Select one of the available bandwidth options.
1.
From Settings, tap
Connections > Mobile hotspot and tethering > Mobile
hotspot.
2. Tap Band, and tap an option.
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Auto hotspot
Share your hotspot connection with other devices signed in to your Samsung account.
1.
From Settings, tap
Connections > Mobile hotspot and tethering > Mobile
hotspot.
2. Tap Auto hotspot, and tap
to enable the feature.
Tethering
You can use tethering to share your device’s Internet connection with another device.
1.
From Settings, tap
Connections > Mobile hotspot and tethering.
2. Tap an option:
Tap Bluetooth tethering to share your devices Internet connection using
B
luetooth.
Connect the computer to the device using a USB cable, and then tap
U
SB tethering.
Nearby device scanning
Easily set up connections to other available devices by turning on Nearby device
scanning. This feature sends you a notification when there are available devices to
connect to.
1.
From Settings, tap
Connections > More connection settings > Nearby device
scanning.
2. Tap
to turn on the feature.
Connect to a printer
Connect your device to a printer on the same Wi-Fi network to easily print documents
and images from your device.
1.
From Settings, tap
Connections > More connection settings > Printing.
2.
Tap
Download plugin and follow the prompts to add a print service.
3.
Tap the print service, and then tap
More options > Add printer.
NOTE Not all apps support printing.
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MirrorLink
If your car is compatible with MirrorLink
you can mirror your devices display on your
car’s entertainment and information screen using a USB connection.
Visit mirrorlink.com to learn more.
1. Connect your device to your car’s system using the USB cable.
2.
From Settings, tap
Connections > More connection settings > MirrorLink.
3. Tap Connect to car via USB, and follow the prompts.
Download booster
Download booster improves download speed by using both Wi-Fi and LTE networks at
the same time when downloading files over 30 MB in size.
From Settings, tap
Connections > More connection settings > Download
booster, and tap
to enable.
NOTE Download booster uses mobile data services.
Virtual Private Networks
A Virtual Private Network (VPN) allows you to connect to a private secured network
from your device. You will need the connection information from your VPN
administrator.
1.
From Settings, tap
Connections > More connection settings > VPN.
2.
Tap
More options > Add VPN profile.
3. Enter the VPN network information provided by your network administrator, and
t
ap Save.
TIP A secured screen lock is required to set up a VPN.
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Manage a VPN
Use the VPN settings menu to edit or delete a VPN connection.
1.
From Settings, tap
Connections > More connection settings > VPN.
2.
Tap
Settings next to a VPN.
3. Edit the VPN and tap Save, or tap Delete to remove the VPN.
Connect to a VPN
Once you have set up a VPN, connecting to and disconnecting from a VPN is easy.
1.
From Settings, tap
Connections > More connection settings > VPN.
2. Tap a VPN, enter your log in information, and tap Connect.
l
To disconnect, tap the VPN, and then tap Disconnect.
Private DNS
You can configure your device to connect to a private DNS host.
1.
From Settings, tap
Connections > More connection settings > Private DNS.
2. Tap one of the available options to configure a private DNS connection.
3. Tap Save.
Ethernet
If wireless network connection is not available, you can use an Ethernet cable to
connect your device to a local network.
1. Connect an Ethernet cable to your device.
2.
From Settings, tap
Connections > More connection settings > Ethernet, and
follow the prompts.
TIP You need an adapter (not included) to connect an Ethernet cable to your
device.
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Sounds and vibration
You can control the sounds and vibrations used to indicate notifications, screen
touches, and other interactions.
Sound mode
You can change the sound mode on your device without using the volume keys.
From Settings, tap Sounds and vibration, and then choose a mode:
Sound: Use the sounds, vibrations, and volume levels you have chosen in
S
ound settings for notifications and alerts.
Vibrate: Use vibration only for notifications and alerts.
Mute: Set your device to make no sounds.
Temporary mute: Set a time limit for muting the device.
TIP Use the sound mode setting instead of the volume keys to change the sound
mode without losing your customized sound levels.
Easy mute
Quickly mute sounds by covering the screen or turning the device over.
From Settings, tap
Advanced features > Motions and gestures > Easy mute,
and tap
to enable.
Vibrations
You can control how and when your device vibrates
1.
From Settings, tap
Sounds and vibration.
2. Tap options to customize:
Vibration pattern: Choose from preset vibration patterns.
Vibration intensity: Set vibration intensity levels for calls, notifications, and
t
ouch interactions by dragging the sliders.
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Volume
Set the volume level for call ringtones, notifications, and other audio.
From Settings, tap Sounds and vibration > Volume, and drag the sliders.
TIP You can also use the Volume key to adjust the volume. Slide the volume
controls to customize all volume options.
Use Volume keys for media
Set the default of the Volume key to control the media volume.
1.
From Settings, tap
Sounds and vibration > Volume.
2. Tap Use Volume keys for media to enable this feature.
Media volume limit
Limit the maximum output of the device’s volume while using headphones or
Bluetooth speakers (not included).
1.
From Settings, tap
Sounds and vibration > Volume.
2.
Tap
More options > Media volume limit.
3. Tap
to enable this feature.
l To set the maximum output volume, drag the Custom volume limit slider.
l To require a PIN to make changes to the volume setting, tap Set volume
limit PIN.
Ringtone
Customize your call ringtone by choosing from preset sounds or adding your own.
1.
From Settings, tap
Sounds and vibration > Ringtone.
2.
Tap a ringtone to hear a preview and select it, or tap
Add to use an audio file
as a ringtone.
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Notification sound
Choose a preset sound for all notification alerts.
1.
From Settings, tap
Sounds and vibration > Notification sound.
2. Tap a sound to hear a preview and select it.
TIP You can also customize notifications sounds to be unique for each app using
the App settings menu.
System sounds and vibration
Customize your device's sounds and vibrations for actions like tapping the screen and
charging the device.
From Settings, tap Sounds and vibration > System sound/vibration control for
the following options:
System sounds
Touch interactions: Play tones when you touch or tap the screen to make
s
elections.
Screen lock/unlock: Play a sound when you lock or unlock the screen.
Emergency tone: Set the emergency tone to alert, vibrate, or silent.
Charging: Play a sound when a charger is connected.
Dialing keypad: Play a tone when dialing numbers on the Phone keypad.
Samsung keyboard: Play a sound when typing with the Samsung keyboard.
System vibration
Touch interactions: Vibrate when you tap navigation buttons or touch and
hold items on the screen.
Samsung keyboard: Vibrate when typing with the Samsung keyboard.
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Dolby Atmos
Enjoy Dolby Atmos quality when playing content that was specifically mixed for
Atmos. This feature may only be available with a headset connected.
From Settings, tap Sounds and vibration > Sound quality and effects for the
following options:
Dolby Atmos: Experience breakthrough audio that flows above and around
y
ou.
Dolby Atmos for gaming: Apply Dolby Atmos optimized for gaming.
Equalizer
Choose an audio preset that is customized to different genres of music, or manually
change your audio settings.
1.
From Settings, tap
Sounds and vibration > Sound quality and effects.
2. Tap Equalizer to choose a music genre.
Headset audio options
Enhance the sound resolution of music and videos for a clearer listening experience.
These features are only available with a headset connected.
From Settings, tap Sounds and vibration > Sound quality and effects, and tap
an option to turn it on:
UHQ upscaler: Sharpens audio resolution for crisp sound.
Adapt sound
Customize the sound for each ear and enhance your listening experience.
1.
From Settings, tap
Sounds and vibration > Sound quality and effects > Adapt
sound.
2.
Tap the sound profile that fits you best, and tap
Settings to customize.
TIP Tap
Add personalized sound profile to take a hearing test and let your
device identify the best sound for you.
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Separate app sound
You can play media sound on a speaker or headphones separate from the rest of the
sounds on your device. Connect to a Bluetooth device to make this option available in
the Audio device menu.
1.
From Settings, tap
Sounds and vibration > Separate app sound.
2. Tap
Turn on now to enable Separate app sound, and then set the following
options:
App: Choose an app to play its sound on a separate audio device.
Audio device: Choose the audio device that you want the apps sound to be
p
layed on.
Notifications
You can prioritize and streamline app alerts by changing which apps send
notifications and how notifications alert you.
Manage notifications
You can configure notifications from apps and services.
From Settings, tap Notifications.
Suggest actions and replies: Get applicable suggestions for actions to
n
otifications and replies to messages.
Show snooze option: Get an option to snooze a notification for a later time.
App icon badges: Identify which apps have active notifications with badges
t
hat appear on their icons. Tap to choose whether or not badges indicate the
number of unread notifications.
Status bar: Modify how many notifications appear on the Status bar.
Do not disturb: Block sounds and notifications while this mode is turned on.
S
pecify exceptions for people, apps, and alarms.
To block notifications from an app, tap
next to the app. Tap See all to
open the complete list of apps.
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Customize app notifications
You can change notification settings for each app.
1.
From Settings, tap
Notifications > See all.
2. Tap an app for the following options:
Show notifications: Receive notifications from this app.
Categories: Configure notification options that are specific to this app.
App icon badges: Show a badge on the icon when there are notifications.
Smart alert
You can set the device to notify you about missed calls and messages by vibrating
when you pick it up.
From Settings, tap
Advanced features > Motions and gestures > Smart alert,
and tap
to enable.
Smart pop-up view
Receive notifications as icons that can be tapped and expanded in pop-up view.
From Settings, tap
Advanced features > Smart pop-up view, and tap
to
enable.
Display
You can configure the screen brightness, timeout delay, font size, and many other
display settings.
Screen brightness
Adjust the screen brightness according to lighting conditions or personal preference.
1.
From Settings, tap
Display.
2. Customize options under Brightness:
Drag the Brightness slider to set a custom brightness level.
Tap Adaptive brightness to automatically adjust the screen brightness based
o
n the lighting conditions.
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Blue light filter
The Blue light filter can help you sleep better if you use your device at night. You can
set a schedule to automatically turn this feature on and off.
From Settings, tap Display > Blue light filter, and then choose one of the
following options:
Drag the Opacity slider to set the opacity of the filter.
Tap Turn on now to enable this feature.
Tap Turn on as scheduled to set a schedule for when Blue light filter should
b
e enabled. You can choose Sunset to sunrise or Custom schedule.
Dark mode
Dark mode allows you to switch to a darker theme to keep your eyes more
comfortable at night, darkening white or bright screens and notifications.
From Settings, tap Display > Dark mode for the following options:
Turn on now: Put your device in Night mode.
Turn on as scheduled: Configure Night mode for either Sunset to sunrise or
C
ustom schedule.
Apply to wallpaper: Have Dark mode settings applied to the wallpaper when
i
t is active.
Adaptive color filter: Turn on Blue light filter automatically between sunset
a
nd sunrise to reduce eye strain.
Screen mode
Your device has several screen mode options which adjust the screen quality for
different situations. You can select the mode according to your preference.
1.
From Settings, tap
Display > Screen mode.
2. Tap an option to set a different screen mode.
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Font size and style
You can change the font size and style to customize your device.
From Settings, tap Display > Font size and style for the following options:
Tap Font style to choose a different font.
Tap a font to select it, or tap
Download fonts to add fonts from
Galaxy Store.
Tap Bold font to make all fonts appear with bold weight.
Drag the Font size slider to adjust the size of text.
Screen zoom
Adjust the zoom level to increase or decrease the size of content on the screen.
1.
From Settings, tap
Display > Screen zoom.
2. Drag the Screen zoom slider to adjust the zoom level.
Screen resolution
You can lower the screen resolution to save battery power, or increase it to sharpen
the image quality. This feature is not available on the Galaxy S10e.
1.
From Settings, tap
Display > Screen resolution.
2. Tap your preferred resolution, and then tap Apply.
NOTE Some apps may not support higher or lower screen resolution settings and
may close when you change the resolution.
Full screen apps
You can choose which apps you want to use in the full screen aspect ratio.
From Settings, tap Display > Full screen apps and tap apps to enable this
feature.
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Screen timeout
You can set the screen to turn off after a set amount of time.
From Settings, tap Display > Screen timeout, and tap a time limit to set it.
NOTE Prolonged display of non-moving images, excluding Always On Display,
may result in permanent ghost-like afterimages or degraded image quality. Turn
off the display screen when not in use.
Accidental touch protection
Prevent the screen from detecting touch input while the device is in a dark place,
such as a pocket or a bag.
From Settings, tap Display > Accidental touch protection to enable or disable
the feature.
Touch sensitivity
Increase the touch sensitivity of the screen for use with screen protectors.
From Settings, tap Display > Touch sensitivity to enable.
Show charging information
Battery level and estimated time until the device is fully charged can be displayed
when the screen is off.
From Settings, tap Display > Show charging information to enable.
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Screen saver
You can display colors or photos when the screen turns off or while charging.
1.
From Settings, tap
Display > Screen saver.
2. Select one of the following options:
None: Do not display a screen saver.
Colors: Tap the selector to display a changing screen of colors.
Photo table: Display pictures in a photo table.
Photo frame: Display pictures in a photo frame.
Photos: Display pictures from your Google Photos account.
3. Tap Preview for a demonstration of the selected Screen saver.
TIP Tap Settings next to a feature for additional options.
Reduce animations
Decrease certain motion effects, such as when opening apps.
From Settings, tap
Advanced features > Reduce animations, and tap to
enable the feature.
Lift to wake
Turn on the screen by lifting the device.
From Settings, tap
Advanced features > Motions and gestures > Lift to wake,
and tap
to enable.
Double tap to wake
Turn on the screen by double-tapping instead of using the Power key.
From Settings, tap
Advanced features > Motions and gestures > Double tap to
wake, and tap
to enable.
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Smart stay
Smart stay uses the front camera to detect your face so that the screen stays on while
you are looking at it.
From Settings, tap
Advanced features > Motions and gestures > Smart stay,
and tap
to enable the feature.
One-handed mode
You can change the screen layout to accommodate operating your device with one
hand.
1.
From Settings, tap
Advanced features > One-handed mode.
2. Tap Use One-handed mode to enable the feature and select one of the following
o
ptions:
Gesture: Swipe down in the center of the bottom edge of the screen.
Button: Tap
Home two times in quick succession to reduce the display size.
Device maintenance
View the status of your device’s battery, storage, and memory. You can also
automatically optimize your device’s system resources.
Quick optimization
The quick optimization feature improves device performance through the following
actions:
Identifying apps that use excessive battery power and clearing unneeded items
from memory.
Deleting unnecessary files and closing apps running in the background.
Scanning for malware.
To use the quick optimization feature:
From Settings, tap
Device care > Optimize now.
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Battery
View how battery power is used for your various device activities.
From Settings, tap Device care > Battery for options:
Battery usage: View power usage by app and service.
Power mode: Select a power mode to extend battery life.
App power management: Configure battery usage for apps that are used
in
frequently.
Wireless PowerShare: Enable wireless charging of supported devices with
yo
ur devices battery.
Fast cable charging: Enable or disable fast cable charging when connected
to
a supported charger.
Fast wireless charging: Enable or disable fast wireless charging when using a
su
pported charger.
Storage
View the device storage and usage. You can also mount, unmount, or format an
optional memory card (not included).
Device storage
Quickly optimize your devices storage, increasing available memory.
From Settings, tap
Device care > Storage > Clean now.
Memory card
Once an optional microSD memory card (not included) has been installed in your
device, the card memory is displayed in the Storage setting.
For more information, see Assemble your device on page 6.
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Mount a memory card
When you install an optional memory card, it is automatically mounted (connected to
the device) and prepared for use. However, should you unmount the card without
removing it from the device, you need to mount it before it can be accessed.
1.
From Settings, tap
Device care > Storage > Advanced.
2. Under Portable storage, tap your SD card, and then tap Mount.
Remove a memory card
To prevent damage to information stored on the memory card, unmount the card
before removing it from the device.
1.
From Settings, tap
Device care > Storage > Advanced.
2. Under Portable storage, tap your SD card, and then tap Unmount.
3. Remove your memory card from the device.
Format a memory card
When formatting an SD card, you should back up your music and photo files that are
stored on the card because formatting the SD card deletes ALL stored files.
1.
From Settings, tap
Device care > Storage > Advanced.
2. Under Portable storage, tap your SD card, tap Format, and then follow the
prom
pts.
Memory
Check the amount of available memory. You can close background apps and reduce
the amount of memory you are using to speed up your device.
From Settings, tap Device care > Memory. The used and available memory are
shown.
Tap Clean now to free up as much memory as possible.
Tap View more to view the full list of apps and services using memory. Tap
to include or exclude these apps and services.
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9
T
ap Apps not used recently to view apps and services that are included in this
gro
up. Tap
to include or exclude these apps and services.
Tap Select apps to exclude to choose apps to exclude from memory usage
che
cks.
Advanced options
Other Device care features are available in the Advanced menu.
From Settings, tap
Device care >
More options > Advanced. The following
options are available:
Notifications: Enable or disable notifications from Device care.
Auto optimization: Automatically optimize the device daily.
Time: Choose a time of day to optimize the device.
Close apps to free up memory: Enable to free up memory by closing apps
tha
t are running in the background.
Auto restart: Automatically restart the device on a custom schedule.
Days: Choose one or more days to restart the device.
Time: Choose a time of day to restart the device.
Optimize settings: Save battery power by optimizing settings when the
dev
ice is not in use.
Brightness: Reduce brightness.
Screen timeout: Turn off the screen after 30 seconds of inactivity.
Media volume: Limit playback volume to 46%.
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Language and input
Configure your devices language and input settings.
Change the device language
You can add languages to your list and organize them according to preference. If an
app does not support your default language, then it will move to the next supported
language in your list.
1.
From Settings, tap
General management > Language and input > Language.
2.
Tap Add language, and select a language from the list.
3. Tap Set as default to change the device language.
To switch to another language on the list, tap the desired language, and then
t
ap Apply.
Google Voice typing
Speak rather than type your text entries using Google Voice
typing.
1.
From Settings, tap
General management > Language and input.
2. Tap On-screen keyboard > Google Voice typing to customize settings.
Manage on-screen keyboards
Enable or disable on-screen keyboards.
1.
From Settings, tap
General management > Language and input.
2.
Tap On-screen keyboard >
Manage keyboards.
3. Tap each keyboard to enable or disable.
Show keyboard button
Show a button on the Navigation bar to quickly switch between keyboards.
1.
From Settings, tap
General management > Language and input > On-screen
keyboard.
2. Tap Show keyboard button to enable this feature.
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Physical keyboards
Customize options when you have a physical keyboard connected to your device (sold
separately).
1.
From Settings, tap
General management > Language and input.
2. Tap Physical keyboard, and then choose an option:
Show on-screen keyboard: Show the on-screen keyboard while a physical
k
eyboard is also being used.
Keyboard shortcuts: Show explanations of the keyboard shortcuts on the
screen.
Change language shortcut: Enable or disable language key shortcuts for your
physical keyboard.
Autofill service
Save time entering information using autofill services.
1.
From Settings, tap
General Management > Language and input.
2. Tap Autofill service and select your preferred service.
Text-to-speech
Configure your Text-to-Speech (TTS) options. TTS is used for various accessibility
features, such as Voice Assistant.
From Settings, tap
General management > Language and input >
Text-to-speech for options:
Preferred engine: Choose either the Samsung or Google Text-to-speech
e
ngine. Tap
Settings
for options.
Language: Set the default speech language.
Speech rate: Set the speed at which the text is spoken.
Pitch: Set the pitch of the speech.
Play: Tap to play a short demonstration of speech synthesis.
Reset: Reset the speech rate and pitch.
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Pointer speed
Configure pointer speed for an optional mouse or trackpad (not included).
1.
From Settings, tap
General management > Language and input.
2. Under Pointer speed, drag the slider to the right to go faster or to the left to go
s
lower.
Primary mouse button
You can define which mouse button that you favor as primary.
1.
From Settings, tap
General management > Language and input.
2. Tap Primary mouse button, and choose either Left or Right.
Date and time
By default, your device receives date and time information from the wireless network.
Outside of network coverage, you can set the date and time manually.
From Settings, tap
General management > Date and time. The following
options are available:
Automatic date and time: Receive date and time updates from your wireless
n
etwork. When Automatic date and time is disabled, the following options
are available:
Select time zone: Choose a new time zone.
Set date: Enter the current date.
Set time: Enter the current time.
Use 24-hour format: Set the format for displaying time.
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Troubleshooting
You can check for software updates and, if necessary, reset services on your device.
Software update
Check for and install available software updates for your device.
From Settings, tap Software update for the following options:
Download and install: Check for software updates and install if any are
a
vailable.
Auto download over Wi-Fi: Automatically download software updates when
t
he device is connected to a Wi-Fi network.
Last update: View information about the installation of the current software.
Reset
Reset device and network settings. You can also reset your device to its factory
defaults.
Reset settings
You can reset your device to its factory default settings, which resets everything
e
xcept the security, language, and account settings. Personal data is not affected.
1.
From Settings, tap
General management > Reset > Reset settings.
2. Tap Reset settings, and confirm when prompted.
Reset network settings
You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings.
1.
From Settings, tap
General management > Reset > Reset network settings.
2. Tap Reset settings, and confirm when prompted.
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Reset accessibility settings
You can reset device accessibility settings. Accessibility settings in downloaded apps
a
nd your personal data are not affected.
1.
From Settings, tap
General management > Reset > Reset accessibility
settings.
2. Tap Reset settings, and confirm when prompted.
Auto restart
Optimize your device by restarting it automatically at set times. Any unsaved data will
b
e lost when the device restarts.
1.
From Settings, tap
General management > Reset > Auto restart.
2. Tap
to activate Auto restart, and then set the following parameters:
Days: Select the day of the week to automatically restart your device.
Time: Set the time of day to restart your device.
Factory data reset
You can reset your device to factory defaults, erasing all data from your device.
This action permanently erases ALL data from the device, including Google or other
a
ccount settings, system and application data and settings, downloaded applications,
as well as your music, photos, videos, and other files. Any data stored on an external
SD card is not affected.
When you sign in to a Google Account on your device, Factory Reset Protection is
a
ctivated. This protects your device in the event it is lost or stolen.
If you reset your device to factory default settings with the Factory Reset Protection
(
FRP) feature activated, you must enter the user name and password for a registered
Google Account to regain access to the device. You will not be able to access the
device without the correct credentials.
NOTE If you reset your Google Account password, it can take 24 hours for the
password reset to sync with all devices registered to the account.
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Before resetting your device:
1. Verify that the information you want to keep has transferred to your storage
area.
2. Log in to your Google Account and confirm your user name and password.
To reset your device:
1.
From Settings, tap
General management > Reset > Factory data reset.
2. Tap Reset and follow the prompts to perform the reset.
3. When the device restarts, follow the prompts to set up your device.
Factory reset protection
When you sign in to a Google Account on your device, Factory Reset Protection is
a
ctivated. Factory Reset Protection (FRP) prevents other people from using your
device if it is reset to factory settings without your permission. For example, if your
device is lost or stolen and a factory data reset is performed, only someone with your
Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have
y
our Google Account username and password.
CAUTION Before sending your device to Samsung or taking it to a Samsung-
authorized service center, remove your Google Account and then perform a
f
actory data reset. For more information, visit samsung.com/us/support/frp.
Enable factory reset protection
Adding a Google Account to your device automatically activates the FRP security
f
eature.
Disable factory reset protection
To disable FRP, remove all Google Accounts from the device.
1.
From Settings, tap
Accounts and backup > Accounts > [Google Account].
2. Tap Remove account.
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Lock screen and security
You can secure your device and protect your data by setting a screen lock.
Screen lock types
You can choose from the following screen lock types that offer high, medium, or no
security: Swipe, Pattern, PIN, Password, and None.
NOTE Biometric locks are also available to protect access to your device and
sensitive data on your device. For more information, see Flexible security on
page 32.
Set a secure screen lock
It is recommended that you secure your device using a secure screen lock (Pattern,
PIN, or Password).
1.
From Settings, tap
Lock screen > Screen lock type and tap a secure screen
lock (Pattern, PIN, Password, or Biometrics).
2. Tap
to enable showing notifications on the lock screen. The following
options are available:
View style: Display notification details or hide them and show only an icon.
Hide content: Do not show notifications in the notification panel.
Notifications to show: Choose which notifications to show on the Lock screen.
Show on Always On Display: Display notifications on the Always on Display
sc
reen.
3. Tap Done when finished.
4. Configure the following screen lock options:
Smart Lock: Unlock your device automatically when trusted locations or
other devices have been detected. A secure screen lock is required for this
feature.
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Secure lock settings: Customize your secure lock settings. A secure screen
lo
ck is required for this feature.
Always On Display: Enable the Always On Display screen. For more
in
formation, see Always On Display on page 31.
Clock and information
You can configure features that appear on the Lock screen, like the clock and other
useful information.
From Settings, tap Lock screen for the following options:
Wallpaper services: Enable additional features such as guide page and
Dy
namic Lock Screen.
Clock style: Set the type and color of the clock on the Lock screen and
Always On Display screen.
Roaming clock: Change to digital clocks showing both local and home time
zones when roaming.
FaceWidgets: Enable widgets on the Lock screen and Always On Display
screen to get quick access to useful information.
Contact information: Show your contact information, such as your phone
nu
mber or email address.
Notifications: Select which notifications to display on the Lock screen and
Always On Display screen.
Shortcuts: Select which app shortcuts to add to the Lock screen.
About Lock screen: Update the Lock screens software.
Google Play Protect
You can configure Google Play to regularly check your apps and device for security
risks and threats.
From Settings, tap Biometrics and security > Google Play Protect.
Updates are checked for automatically.
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Find My Mobile
You can protect your device from loss or theft by allowing your device to be locked,
tracked online, and for your data to be deleted remotely. A Samsung account is
required, and Google location service must be turned on in order to use Find My
Mobile. For more information, visit samsung.com/us/support/owners/app/find-my-
m
obile.
Turn on Find My Mobile
Before you can use the Find My Mobile feature, you must turn it on and customize the
options. To access your device remotely, visit findmymobile.samsung.com.
1.
From Settings, tap
Biometrics and security > Find My Mobile.
2. Tap
to enable Find My Mobile and log in to your Samsung account. The
following options are available:
Remote unlock: Allow Samsung to store your PIN, pattern, or password,
a
llowing you to unlock and control your device remotely.
Send last location: Allow your device to send its last location to the Find My
M
obile server when the remaining battery charge falls below a certain level.
Security update
You can easily check the date of the last installed security software update and find
out if newer updates are available.
From Settings, tap
Biometrics and security > Security update to see the latest
security update installed and check if a newer update is available.
Google Play system update
You can easily check the date of the last installed security software update for Google
Play and find out if newer updates are available.
From Settings, tap Biometrics and security > Google Play system update to
see the latest security update installed and check if a newer update is available.
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Samsung Pass
Use Samsung Pass to access your favorite services with biometric data. You must sign
in to your Samsung account to use Samsung Pass.
Visit samsung.com/us/support/owners/app/samsung-pass to learn more.
1.
From Settings, tap
Biometrics and security > Samsung Pass.
2. Sign in to your Samsung account and add your biometric data.
Samsung Blockchain Keystore
Manage your blockchain private key.
1.
From Settings, tap
Biometrics and security > Samsung Blockchain Keystore.
2. Follow the prompts to import or set up a new cryptocurrency wallet.
Install unknown apps
You can allow installation of unknown third-party apps from selected apps or sources.
1.
From Settings, tap
Biometrics and security > Install unknown apps.
2. Tap an app or source, and then tap Allow from this source.
TIP Installing unknown third-party apps could make your device and personal
data more vulnerable to security risks.
Secure Folder
You can create a secure folder on your device to protect private content and apps
from anyone who may be using your device. You must sign in to your Samsung
account to set up and use Secure folder.
From Settings, tap Biometrics and security > Secure Folder and follow the
prompts to secure content on your device.
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Encrypt or decrypt SD card
You can encrypt your optional memory card (not included) to protect its data. This
only allows the SD card information to be accessed from your device with a password.
1.
From Settings, tap
Biometrics and security > Encrypt or decrypt SD card.
2. Tap Encrypt SD card and follow the prompts to encrypt all data on your memory
c
ard.
NOTE Performing a Factory data reset on your device prevents it from accessing
an encrypted SD card. Before initiating a Factory data reset, make sure to decrypt
the installed SD card first.
Decrypt SD card
You can decrypt an optional memory card (not included) if it was encrypted by this
device. You may want to decrypt the memory card if you plan to use it with another
device or before performing a Factory data reset.
1.
From Settings, tap
Biometrics and security > Encrypt or decrypt SD card.
2. Tap Decrypt SD card and follow the prompts to decrypt all data on your memory
c
ard.
View passwords
You can have characters displayed briefly in password fields as you type them.
From Settings, tap Biometrics and security > Other security settings >
Make passwords visible to turn on the feature.
Device administration
You can authorize security features and apps (like Find My Mobile) to have
administrative access to your device.
1.
From Settings, tap
Biometrics and security > Other security settings >
Device admin apps.
2. Tap an option to turn it on as a device administrator.
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Credential storage
You can manage the trusted security certificates installed on your device, which verify
the identity of servers for secure connections.
From Settings, tap Biometrics and security > Other security settings for the
following options:
Storage type: Select a storage location for credential contents.
View security certificates: Display certificates in your device’s ROM and other
c
ertificates you have installed.
User certificates: View user certificates that identify your device.
Install from device storage: Install a new certificate from storage.
Clear credentials: Erase credential contents from the device and reset the
p
assword.
Strong Protection
Better protect your device by encrypting it using a secure lock type.
From Settings, tap
Biometrics and security > Other security settings > Strong
protection, and then tap
to enable this feature.
Advanced security settings
You can use these options to configure advanced security settings to better protect
your device.
From Settings, tap
Biometrics and security > Other security settings for the
following options:
Trust agents: Allow trusted devices to perform selected actions when
c
onnected.
This option is only displayed when a lock screen is turned on. For more
information, see Set a secure screen lock on page 146.
Pin windows: Pin an app on your device screen, which prevents access to
o
ther features of your device.
Security policy updates: Keep your device secure by checking for security
u
pdates.
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Location
Location services use a combination of GPS, mobile network and Wi-Fi to determine
the location of your device.
1.
From Settings, tap
Location.
2. Tap
to turn on Location services.
TIP Some apps require location services be turned on for full functionality.
App permissions
Configure permissions for apps that want to access your location information.
1.
From Settings, tap
Location > App permissions.
2. Tap an app and select which of the following location permissions to grant it:
Allow all the time
Allow only while using the app
Deny
Improve accuracy
Enable other location scanning tools.
1.
From Settings, tap
Location > Improve accuracy.
2. Tap connection method to add or remove from location services:
Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks
a
utomatically, even when Wi-Fi is turned off.
Bluetooth scanning: Allow apps to scan for and connect to nearby devices
a
utomatically through Bluetooth, even when Bluetooth is turned off.
Recent location requests
View a list of apps that have requested your location.
1.
From Settings, tap
Location.
2. Tap
to turn on Location services.
3. Tap an entry under Recent location requests to view the apps settings.
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Location services
Location services store and use your device’s most recent location data. Certain apps
can use this data to improve your search results based on places that you have visited.
1.
From Settings, tap
Location.
2. Tap an entry under Location services to see how your location information is
u
sed.
Permission manager
Apps might access features of your device that you permit them to (like the camera,
microphone, or location) when they are running in the background, not just when you
are using the app. You can set your device to notify you when this happens.
1.
From Settings, tap
Privacy > Permission manager.
2. Tap a category, then tap an app to select which permissions you want to be
n
otified about by tapping Allow or Deny.
NOTE When using an app or service for the first time that wants to access
certain features of your device, a dialog box asks if you want to permit such
access. You can choose from Allow all the time, Allow only while the app is in
use, or Deny for each type of access requested.
Send diagnostic data
Send diagnostic information about your device to Samsung when you are having
technical problems.
1.
From Settings, tap
Privacy > Send diagnostic data.
2. Read and accept the consent information to enable this feature.
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Accounts
You can connect to and manage your accounts, including your Google Account,
Samsung account, email, and social networking accounts.
Samsung Cloud
You can keep your data safe by backing up and restoring your device. You can also
sync your data from multiple devices. For more information, visit
samsung.com/us/support/owners/app/samsung-cloud.
1.
From Settings, tap
Accounts and backup > Samsung Cloud.
l If a Samsung account has not been added, the screens explain how to create
or sign in to your account.
2. Once a Samsung account is configured, you can view and manage items stored in
the Samsung Cloud.
Add an account
You can add and sync all your email, social networking, and picture and video sharing
accounts.
1.
From Settings, tap
Accounts and backup > Accounts >
Add account.
2. Tap one of the account types.
3. Follow the prompts to enter your credentials and set up the account.
l Tap Auto sync data to enable automatic updates to your accounts.
Account settings
Each account has its own custom settings. You can configure common settings for all
accounts of the same type. Account settings and available features vary between
account types.
1.
From Settings, tap
Accounts and backup > Accounts.
2. Tap an account to configure that account’s sync settings.
3. Tap other available options for the account type.
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Remove an account
You can remove accounts from your device.
1.
From Settings, tap
Accounts and backup > Accounts.
2. Tap the account and then tap Remove account.
Backup and restore
You can configure your device to back up data to your personal accounts.
Samsung account
You can enable backup of your information to your Samsung account.
From Settings, tap
Accounts and backup > Backup and restore for options:
Back up data: Configure your Samsung account to back up your data.
Restore data: Use your Samsung account to restore your backup data.
Google Account
You can enable backup of your information to your Google Account.
From Settings, tap Accounts and backup > Backup and restore for options:
Back up my data: Enable back up of application data, Wi-Fi passwords, and
ot
her settings to Google servers.
Backup account: Select a Google Account to be used as your backup account.
Automatic restore: Enable automatic restoration of settings from Google
se
rvers.
External storage transfer
You can back up your data to an SD card or a USB storage device, or restore backup
data using Smart Switch. For more information, see Transfer data from an old device on
page 10.
From Settings, tap
Accounts and backup > Backup and restore > External
storage transfer.
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Google settings
You can configure your device’s Google settings. Available options depend on your
Google Account.
From Settings, tap Google, and select an option to customize.
Accessibility
There are accessibility settings for people who need help seeing, hearing, or
otherwise operating their device. Accessibility services are special features that make
using the device easier for everyone. For more information about Accessibility for
Samsung products, please contact us at accessibility@sea.samsung.com.
Screen Reader
Use special controls and settings that let you navigate without needing to see the
screen.
From Settings, tap
Accessibility > Screen reader and tap an option:
Voice assistant: Receive spoken feedback when using your device, such as
w
hat you touch, select, or activate.
Tutorial: Lean how to use Voice assistant.
Settings: Configure Voice assistant to better assist you.
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Visibility enhancements
You can configure Accessibility features to assist with visual aspects of your device.
Colors and clarity
You can adjust the colors and contrast of text and other screen elements for easier
viewing.
From Settings, tap
Accessibility > Visibility enhancements and tap an option:
High contrast theme: Adjust colors and screen fonts to increase the contrast
f
or easier viewing.
High contrast fonts: Adjust the color and outline of fonts to increase the
contrast with the background.
High contrast keyboard: Adjust the size of the Samsung keyboard and change
its colors to increase the contrast between the keys and the background.
Show button shapes: Show buttons with shaded backgrounds to make them
stand out better against the wallpaper.
Color inversion: Reverse the display of colors from white text on a black
background to black text on a white background.
Color adjustment: Adjust the color of the screen if you find it difficult to see
some colors.
Color lens: Adjust the screen colors if you have difficulty reading the text.
Remove animations: Remove certain screen effects if you are sensitive to
m
otion.
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Size and zoom
You can increase the size of supported screen elements and create shortcuts for
accessibility features on your device.
From Settings, tap
Accessibility > Visibility enhancements and tap an option:
Magnifier window: Magnify content shown on the screen.
Magnification: Use exaggerated gestures such as triple-tapping, double
p
inching, and dragging two fingers across the screen.
Large mouse/touchpad pointer: Use a large pointer for a connected mouse or
touchpad (accessories not included).
Font size and style: Configure screen fonts.
Screen zoom: Configure the screen zoom level.
Hearing enhancements
You can configure Accessibility features to assist with audial aspects of the device.
Sounds
You can adjust audio quality when using hearing aids or earphones.
From Settings, tap
Accessibility > Hearing enhancements and tap an option:
Real time text: Activate real-time text (RTT) calling.
Hearing aid support: Improve the sound quality to work better with hearing
a
ids.
Amplify ambient sound: Enable this feature and connect headphones to your
device to amplify the sounds of conversations.
Adapt sound: Customize the sound for each ear and enhance your listening
e
xperience. See Adapt sound on page 129.
Left/right sound balance: Use the slider to adjust the left and right balance
when listening to audio in stereo.
Mono audio: Switch audio from stereo to mono when using one earphone.
Mute all sounds: Turn off all notifications and audio for privacy.
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Text display
You can convert speech to text and watch closed captions when viewing multimedia.
From Settings, tap
Accessibility > Hearing enhancements and tap an option:
Live transcribe: Use the microphone to record speech and convert it to text.
Subtitle settings: Configure closed caption and subtitle services.
Sound detectors: Receive alerts when the device detects a baby crying or a
d
oorbell.
Interaction and dexterity
You can configure Accessibility features to assist with limited dexterity when
interacting with your device.
Alternate input
You can control your device using different kinds of inputs and controls.
From Settings, tap
Accessibility > Interaction and dexterity and tap an option:
Universal switch: Control your device with your customized switches.
Assistant menu: Improve device accessibility for users with reduced dexterity.
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Interactions
You can simplify the motions needed to answer phone calls or respond to
notifications and alarms.
From Settings, tap
Accessibility > Interaction and dexterity and tap an option:
Answering and ending calls:
Read caller names aloud: Hear callers names read aloud when using
B
luetooth or headsets (not included).
Press Volume up to answer: Use the Volume keys to answer calls.
Answer automatically: Answer calls after a set duration when using
B
luetooth or headsets (not included).
Press Power key to end: End calls by pressing the Power key.
Interaction control: Customize areas of screen interactions, hardkeys, and the
k
eyboard.
Touch settings
You can adjust your screen to be less sensitive to taps and touches.
From Settings, tap
Accessibility > Interaction and dexterity and tap an option:
Touch and hold delay: Select a time interval for this action.
Tap duration: Set how long an interaction must be held to be recognized as
a
tap.
Ignore repeated touches: Set a time duration in which to ignore repeated
touches.
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Mouse and physical keyboard
Configure settings for a connected mouse and physical keyboard.
From Settings, tap
Accessibility > Interaction and dexterity and tap an option:
Click after pointer stops: Automatically click on an item after the pointer
s
tops over it.
Sticky keys: When you press a modifier key like Shift, Ctrl, or Alt, the key
stays pressed down, which allows you to enter keyboard shortcuts by pressing
one key at a time.
Slow keys: Set how long a key must be held before it is recognized as a press,
w
hich helps avoid accidental key presses.
Bounce keys: Set how long to wait before accepting a second press from the
same key, which helps avoid accidentally pressing the same key multiple
times.
Advanced settings
You can customize additional accessibility features and services for your device.
TIP Additional accessibility apps may be downloaded from the Google Play store.
Direct access
From Settings, tap
Accessibility > Advanced settings and tap an option:
Power and Volume up keys: Configure selected Accessibility features to open
b
y quickly pressing the Power and Volume up keys at the same time. Tap
to enable the feature, and then tap any of the listed Accessibility features to
either enable or open the feature’s menu.
Volume up and down keys: Configure selected services to turn on when you
press and hold the Volume up and Volume down keys for three seconds.
Selected service: Choose a service to launch with this key combination.
Allow on Lock screen: Allow this key combination to activate even when
t
he screen is locked.
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Notifications
From Settings, tap
Accessibility > Advanced settings and tap an option:
Flash notification: Flash either the camera light or the screen when you
r
eceive notifications or when alarms sound.
Notification reminders: Set periodic reminders for any unread notifications.
Time to take action: Choose how long to show messages that ask you to take
a
ction, but are visible only temporarily (like notifications).
Voice Label: Write voice recordings to NFC tags (not included) to provide
you with information about objects or locations as you near them.
Installed services
You can install additional assistance services for your device.
From Settings, tap
Accessibility > Installed services.
NOTE Additional accessibility services are listed and configured here after they
are installed.
About Accessibility
Legal and license information about the current Accessibility software is available in
Settings.
From Settings, tap
Accessibility > About Accessibility. The following
information is available:
Version: View the current Accessibility software version.
Legal information: View Legal information for select Accessibility features.
Open source licenses: View information for the open source licenses used for
A
ccessibility.
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Other settings
Configure features on your device that make it easier to use.
Help
View the user manual on your device.
From Settings, tap Tips and help.
Dual Messenger
Use two separate accounts for the same app.
1.
From Settings, tap
Advanced features > Dual Messenger.
2. Tap
next to supported apps to enable the feature for each app.
l To select which contacts have access to the secondary messenger app, tap
Use separate contacts list.
About phone
View information about your device, including current status, legal information,
hardware and software versions, and more.
1.
From Settings, tap
About phone, and then view your phone number, model
number, serial number, and IMEI information.
2. Tap additional items to view more information about your device.
TIP You can view your device's FCC ID from About phone > Status.
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Learn more
Videos
samsung.com/us/support/videos
Smart Simulator
samsungsimulator.com
Samsung Care
samsung.com/us/support
Talk to an agent
Contact us on Facebook Messenger
Find us on Facebook
Follow us on Twitter
Tips
samsung.com/us/support/tips
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Legal information
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Arbitration Agreement - This Product is subject to a binding arbitration agreement
be
tween you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung). You can opt
out of the agreement within 30 calendar days of the first consumer purchase by
emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and
pr
oviding the applicable information.
The full Arbitration Agreement, Standard One-year Limited Warranty, End User
Li
cense Agreement (EULA), and Health & Safety Information for your device are
available online:
Phone:
English: samsung.com/us/Legal/Phone-HSGuide
Spanish: samsung.com/us/Legal/Phone-HSGuide-SP
This information can also be found on the device in the “About device or “About
ph
one” or “About tablet section, for example:
Settings > About phone or About device or About tablet > Legal information >
Samsung legal
Or, search “Legal
If your device required Federal Communications Commission (FCC) approval, you can
vi
ew the FCC certification by opening Settings > About phone or About device or
About tablet > Status.
Samsung Knox
Samsung Knox is Samsungs security platform and is a mark for a Samsung device
tested for security with enterprise use in mind. Additional licensing fee may be
required. For more information about Knox, please refer to: samsung.com/us/knox.
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Legal information
166
Maintaining water and dust resistance
CAUTION To avoid electric shock and damage to your device, do not charge
device while it is wet or in an area where it could get wet. Do not handle device,
charger or cords with wet hands while charging.
The device is not impervious to dust and water damage in any situation. It is important
t
hat all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device and maintain dust and
w
ater resistance performance:
Water resistant based on IP68 rating, which tests submersion in fresh water deeper
than 1.5 meters or keep it submerged for more than 30 minutes. If device is exposed
to fresh water, dry it thoroughly with a clean, soft cloth; if exposed to liquid other
than fresh water, rinse with fresh water and dry as directed.
Any device which uses accessible compartments or ports that can be opened should
have these sealed or closed tightly to prevent liquid from entering the system.
If the device has been immersed in water or the microphone or speaker is wet,
sound may not be heard clearly during a call. After wiping the device with a dry
cloth, dry it thoroughly before using it.
Do not expose the device to water at high pressure.
If the device is dropped or receives an impact, the water and dust resistant features
of the device may be damaged.
NOTE Liquid other than fresh water may enter the device faster. Failure to rinse
the device in fresh water and dry it as instructed may cause the device to suffer
from operability or cosmetic issues.
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Legal information
167
Restricting children’s access to your
mobile device
Your mobile device is not a toy. Do not allow children under the age of 3 to play with
it because they could hurt themselves or others or damage the device. If parents
choose to allow children 3 or older to use the device, they should make sure that
there is adequate supervision to guard against injury or damage and use of services
that may increase data costs or other charges.
Parental control settings should be enabled to ensure that children do not have
a
ccess to services or content not approved by the parent. Routinely check this device
to ensure it is working properly and is safe for children to use.
Samsung Electronics America, Inc.
Address:
85 Challenger Road
Ridgefield Park
New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet: samsung.com
©2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window,
S
amsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung
Electronics Co., Ltd.
Other marks are the property of their respective owners.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
d
ouble-D symbol are trademarks of Dolby Laboratories.
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Legal information
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8
Some multimedia (audio/video) files contain Digital Rights Management (DRM)
t
echnology to verify you have the right to use the files. Preloaded apps on your
device may not be compatible with DRM-protected files.
Screen images are simulated. Appearance of device may vary.
The actual available capacity of the internal memory is less than the specified
c
apacity because the operating system and default applications occupy part of the
memory. The available capacity may change when you upgrade the device.
Please check with your service provider to verify qualifying services/features.

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