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Troubleshooting
English76
Troubleshooting
Samsung Family Hub
Symptom Action
Could not nd
“Samsung Family
Hub” in the app
market.
• The Samsung Family Hub app is not available for some tablet
and iPad and some smartphone.
- support that [Android] OS 6.0 or higher (mimimum 2GB
RAM Size)
- support that [iOS]10.0 or higher/iPhone6 or higher.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
Untitled-12 76 2019-07-24 PM 4:42:08
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