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13
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer won’t run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to fill
appropriately) (cont.)
Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be tightly packed. Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has started
to avoid tightly packing or unbalancing.
Washer not draining/
spinning, loads are
still wet or spin light remains
on (indicating
that the washer was
unable to pump out
water within 10 minutes
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin for
your garment. To remove extra water in the load, select Drain & Spin.
Load may need to be rearranged to allow even distribution of the
load in the basket.
The washer may be tightly packed or
unbalanced.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain & Spin
cycle to remove excess water. See “Using Your Washer” for loading
recommendations.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther
than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Too much detergent causing
suds to slow or stop draining
and spinning.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin. Do not add detergent.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
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