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29
TROUBLESHOOTING
PROBLEM EASY SOLUTION
Machine will
not work when
switched ON
• Always ensure the speed control dial is in the OFF position
before start.
• The temperature overload protection (thermo cut-off) device
has not been activated automatically, allow more time for the
motor to cool down.
Cannot set the
time on the
count-down timer
• Always ensure the speed control dial is in the OFF position
before trying to set the count-down time.
Mixer suddenly
switches off during
mixing
• The mixer has been stressed by overloading or stalling. The
mixer will automatically activate the overload protection
button and the unit will switch itself off. When this happens
it is recommended that the unit is switched off at the power
outlet and unplugged. The safety devices will the be reset and
the Scraper Mixer Pro is ready to use again.
“E1” error message
is flashing on the
count-up/down
timer display
• The mixer will automatically stop operating if the motor is
stalled. If this occurs, the ‘E1’ error message will flash on the
count-up/down timer display. This is an electronic safety
feature. This is normally a result of too much ingredients
being processed at one time. Try removing some of the
ingredients from the bowl. To continue mixing, turn the speed
control dial to the off position and unplug the mixer from the
power outlet. Then plug the mixer into the power outlet and
use as normal.
“E2” error message
is flashing on the
count-up/down
timer display
• This may indicate that the motor has been stressed by
overheating with excessive load. The mixer is fitted with a self-
resetting safety device which safeguards against overheating
on the motor with excessive loads. If overheating occurs, the
mixer will automatically activate the overheating protection
device and the motor will switch itself off. When the
overheating protection is activated, unplug the mixer from the
power outlet for at least 15 minutes to allow the unit to cool.
Turn the speed control dial to the OFF position then plug the
mixer into the power outlet and use as normal.
Noise is heard
when scraper
beater is mixing
• When ingredients are in the mixing bowl, the scraper beater
may make a slight noise as it scrapes the sides and bottom
of the bowl. This is normal and should not cause concern. Do
not turn the mixer on with the scraper beater in place if the
mixing bowl is empty. This will cause the scraper beater to
make a loud noise as it scrapes the bowl.
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