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12 TROUBLESHOOTING
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents
using a high efficiency fan.
CONCERN WHAT TO DO
Refrigerator is too warm. Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per instructions on page 11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Freezer is too warm. Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per instructions on page 11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Food is freezing in the
refrigerator.
Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high water
content should not be placed near the cooling vents.
Unable to change temperature
settings.
Refer to function guide in Controlling Your Refrigerator.
Ensure that user interface is in "awake" mode before trying to adjust temperature
settings.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might
be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make
the sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making
them.
CONCERN WHAT TO DO
Motor noise (compressor).
Nothing. This is normal as your new refrigerator uses a variable speed compressor
and fan that at start up and on warm days runs at a high speed to provide additional
cooling.
When less cooling is required the compressor and fan will run at a lower speed
Note that the compressor noise may seem louder at the start of the on cycle.
A clicking noise heard just before
the compressor starts.
Nothing. This is normal as your new refrigerator has an automatic switching
action of the temperature control, turning the compressor on and off.
Occcasional gurgling, similar to
water boiling.
Nothing. As each refrigeration cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your refrigerator system.
Airflow noise.
Nothing, this is normal as your new refrigerator uses high efficiency fans to
circulate air. Fan speed and noise may increase during periods of heavy usage or
hot weather.
Rattling and other noises.
Ensure that the cabinet is level and stable, refer to Installation Instructions on
page 11.
Check the surrounds of the appliance to ensure there is nothing touching or
placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that they are
vibrating (such as bottles).
TROUBLESHOOTING
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