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31SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Installing the LG ThinQ
Application
Smart Diagnosis
Communicate with the appliance from a
smartphone using the convenient smart features.
Use this feature to help you diagnose and solve
problems with your appliance.
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone.
If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
1 Open both refrigerator doors.
2 Press and hold the Freezer button for 3
seconds or longer.
3 Hold the phone on the upper right speaker
hole.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
5 Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
• The control panel will be turned off, and
then ‘3’ will be displayed on the refrigerator
temperature display part.
This feature is only available on models with the
or logo.
This feature is only available on models with the
or logo.
Smart Diagnosis
NOTE
•
The application is subject to change for
appliance improvement purposes without
notice to users.
Functions may vary by model.
•
NOTE
For best results, do not move the phone while
the tones are being transmitted.
•
NOTE
For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-
Fi unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
•
•
Follow instructions to download and install the
application.
Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
•
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
•
•
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