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CM407 Series
OWNER’S GUIDE
COFFEE MAKER
SPECIALTY
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21 ALWAYS place a vessel beneath
the brew basket to receive the
brewed coee.
22 Scalding may occur if brew basket is
opened during a brew or clean cycle.
23 DO NOT remove the vessel while the
appliance is running without the Drip
Stop in the closed position. Return the
vessel quickly and open the Drip Stop to
continue the brew.
24 DO NOT fill water reservoir with
anything other than water, as other
liquids may damage your brewer.
25 DO NOT overfill the water reservoir.
Fill water only to the Max Fill line.
26 DO NOT run the appliance without water.
27 Exceeding maximum brew basket
capacity may cause overflow. DO NOT
use fine or espresso ground coee.
Thermal Carafe
28 The carafe is designed for use with this
appliance only. DO NOT place carafe on
or near a hot gas or electrical burner, or
in a heated oven.
29 DO NOT place carafe in dishwasher.
30 DO NOT use a carafe that has a loose or
weakened handle.
31 DO NOT clean carafe with abrasive
cleansers, steel wool pads, wire brushes,
or other abrasive materials.
32 DO NOT place carafe in microwave.
33 DO NOT drink directly from the carafe.
Liquid from the carafe may be very hot.
34 DO NOT use the carafe to store food
when not in use.
35 Ensure the carafe is completely empty
before starting a cleaning or brewing
cycle. Starting a cycle with water or
coee in the carafe will cause
an overflow.
Care & Maintenance
36 Allow the appliance to cool before
removing any parts and before cleaning.
37 To prevent illness from bacterial growth
in the appliance, follow all cleaning
instructions in the Care & Maintenance
section of this Owner’s Guide.
38 Clean the system on a weekly basis.
39 If the product is not operating
properly, visit ninjakitchen.com or
contact SharkNinja Operating LLC for
examination, repair, or adjustment. Any
servicing needs shall be performed by
an authorized service provider.
40 Cleaning and user maintenance shall
not be made by children unless they
are older than 8 and supervised.
Cord Statement
41 A short power-supply cord is provided to
reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
42 DO NOT use extension cords with
this product.
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USE • HOUSEHOLD USE ONLY
Read all instructions before using your
NINJA® SPECIALTY COFFEE MAKER.
When using electrical appliances, basic safety precautions should always
be followed, including the following:
WARNING
To reduce the risk of fire, electric shock,
serious injury, death, or damage when using
this appliance, follow these basic safety
precautions.
General Precautions
1 This appliance can be used by children
aged from 8 years and above and
persons with reduced physical,
sensory or mental capabilities or lack
of experience and knowledge if they
have been given supervision or
instruction concerning use of the
appliance in a safe way and understand
the hazards involved.
2 To reduce the risk of electric shock, this
appliance has a polarized plug (one blade
is wider than the other). As a safety
feature, this plug will fit into a polarized
outlet only one way. If the plug does not
fit fully into the outlet, reverse the plug.
If it still does not fit, contact a qualified
electrician. DO NOT force into outlet or
try to modify to fit.
3 Keep the appliance and its cord out of
reach of children less than 8 years.
4 To eliminate a choking hazard for
young children, remove and discard the
protective cover fitted on the power plug
of this appliance.
5 Children shall not play with the appliance.
6 To protect against fire, electric shock, and
injury to persons, DO NOT immerse cord,
plugs, or body of machine in water or
other liquid.
7 EVER carry the appliance by the power
cord or pull it to disconnect from
electrical socket; instead grasp the plug
and pull to disconnect.
8 DO NOT operate any appliance with
a damaged cord or plug, or after the
appliance malfunctions, or has been
dropped or damaged in any manner.
Contact SharkNinja Operating LLC
for service.
9 For household and work top use only.
DO NOT let the power cord hang over
the edge, or touch hot surfaces such
as the stove.
10 NEVER use socket below counter.
11 To avoid risk of fire, electrical shock,
or damage to the unit, DO NOT store
or use unit in an appliance garage or
under a wall cabinet.
12 Unplug from outlet when not in use and
before cleaning.
13 Turn o and allow to cool before putting
on or taking o parts, and before
cleaning the appliance.
Operating Notice
14 The use of an accessory not
recommended by the manufacturer may
create an overflow condition and scalding
hazard, or result in fire, electric shock, or
personal injury.
15 ALWAYS use appliance on a clean, dry,
level surface.
16 DO NOT place on or near a hot gas or
electric burner or in a heated oven.
17 DO NOT use this appliance for anything
other than its intended use.
18 DO NOT use outdoors.
19 DO NOT touch hot surfaces. Use handles
or knobs.
20 To avoid contact with steam and hot
surfaces, DO NOT reach across top of
brewer to froth.
READ AND SAVE THESE INSTRUCTIONS
WARNING:
Risk of fire or electric shock.
Do not remove bottom cover
THIS BOOK COVERS MODEL NUMBER
CM407, CM407BRN
TECHNICAL SPECIFICATIONS
Voltage: 120V~ 60Hz.
Power: 1500 Watts
Water Reservoir
Capacity: 50 Ounces
Indicates to read and review
instructions to understand operation
and use of product.
Indicates the presence of a hazard that
can cause personal injury, death of sub-
stantial property damage if the warning
include with this symbol is ignored.
Indicates risk of fire or electric shock,
presence of live parts, dangerous voltage.
Take care to avoid contact with hot
surface. Always use hand protection
to avoid burns
For Indoor and household use only.
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a Coee Maker
(power cord & storage not shown)
b Showerhead
c Integrated Frother
d Frother Whisk
e Swinging Brew Basket
f Control Panel
g Single-Serve Cup Platform
h Ninja Smart Scoop™
i Flip-Top Water Reservoir Lid
j Removable Water Reservoir
k Removable Filter Holder
l Permanent Filter
m Stainless Steel Thermal Carafe
n Brew-Through Lid
Thank you
for purchasing
the Ninja®
Specialty
Coee Maker.
Parts ................................................................................................................5
Control Panel .............................................................................................. 6
SCA Certification ...................................................................................... 6
Preparing Your Ninja Specialty Coee Maker for Use .................7
Setting the Clock ...................................................................................7
High-Altitude Calibration Brew .......................................................7
Priming Your Ninja Specialty Coee Maker ................................8
Brew Volumes & Measurements .......................................................... 9
How Much Do You Get in Your Cup? ............................................ 9
Measuring Your Coee Grounds .................................................... 9
Using the Brew Basket ..........................................................................10
Using the Drip Stop ................................................................................. 11
Can’t Wait for the First Cup? ........................................................... 11
Closing the Drip Stop After a Brew .............................................. 11
Custom Brews ........................................................................................... 12
Classic and Rich Brews ..........................................................................12
Over Ice Brew ....................................................................................... 12
Specialty Brew and Frothing Milk ..................................................... 13
Specialty Brew ..................................................................................... 13
Frothing Milk ......................................................................................... 13
Delay Brew .................................................................................................14
Care & Maintenance ................................................................................ 14
After Each Brew ...................................................................................14
Cleaning the Water Reservoir ........................................................14
Cleaning the Carafe ............................................................................14
Cleaning & Descaling ............................................................................. 15
Troubleshooting .......................................................................................16
Warranty ......................................................................................................17
Replacement Parts ............................................................... Back Cover
Product Registration ...........................................................Back Cover
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PARTSCONTENTS
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1 Programmable Digital Clock
2 Hour & Minute Buttons
3 Drip Stop Indicator
4 Delay Brew Button
5 Multi-Serve Dial
a Cup
b XL Cup
c Travel Mug
d XL Multi-Serve
e Half Carafe
f Full Carafe
6 Custom Brews
Classic Brew
Rich Brew
Over Ice Brew
7 Signature Brew
Specialty Brew
8 Intelligent Clean Cycle
Indicator/Button
9 Power Button
Remove all packaging material and stickers from the coee maker.
Wash the water reservoir, carafe, removable filter holder, and permanent filter in warm,
soapy water with a soft cloth. Rinse parts and dry thoroughly.
Before first use, prime the system by running two Full Carafe, Classic brew cycles with
water only. After each cycle is complete, discard the water. For detailed instructions,
refer to the Priming Your Ninja Specialty Coee Maker section.
PLEASE KEEP THIS IMPORTANT SAFEGUARD IN MIND WHEN USING THE APPLIANCE:
DO NOT run the appliance without water.
PREPARING YOUR NINJA® SPECIALTY COFFEE MAKER FOR USECONTROL PANEL
SETTING THE CLOCK
HIGH-ALTITUDE CALIBRATION BREW
1 When the unit is plugged in, the clock
will flash on the control panel to indicate
that the time has not been set.
2 Press the hour (H) or minute (M) button
until you reach the current time. The AM or
PM indicator will illuminate on the left side
of the display as you are setting the time.
3 After 5 seconds, the clock will stop
flashing and the clock will be set.
(OPTIONAL, BUT RECOMMENDED FOR USERS IN HIGH-ALTITUDE AREAS)
Because water boils at lower temperatures at higher altitudes, running a calibration
cycle before your first brew allows the unit to detect the boiling point of water at your
location. Running a calibration cycle will help deliver a consistent brew each time.
1 Fill the water reservoir up to, but not exceeding, the Max Fill line.
2 Place the empty filter holder into the brew basket, and an empty vessel in the machine.
3 Press and hold both CLASSIC and OVER ICE until clock displays CAL.
4 A calibration cycle will begin. When complete, the unit will beep and End will appear
on the clock display. Discard the water in the vessel.
NOTE: If the clock stops flashing and
does not display the correct time of day,
pressing the hour (H) or minute (M) button
at any time will cause the clock to flash
again. You can now reprogram the correct
time by following the previous steps.
NOTE: If you unplug the coee maker or
in the event of an extended power loss,
you will need to reset the clock the next
time the coee maker is plugged in.
NOTE: Pressing the CLASSIC, OVER ICE, or Power button will cancel the calibration cycle.
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SCA CERTIFIED HOME BREWER
The Specialty Coee Association (SCA) recognizes home brewers that meet
their longstanding rigorous technical requirements. These requirements are
based on decades of industry knowledge and research by the Coee Brewing
Center. All SCA Certified Home Brewers have met these requirements,
which are based generally on proper water temperature, brewing time,
and ability to brew within the SCA Golden Cup recommendations
If a brewer passes all of the tests in the certification procedure, as conducted by the SCA,
that brewer will be eligible to be recognized as an exemplary home brewer and join the
short list of SCA Certified Home Brewers.
This coeemaker has been certified by the SCA to meet their Golden Cup Standard,
designed for optimal extraction and strength. SCA Certification testing was
performed using the Half Carafe and Full Carafe on Classic brew. Testing used the
following ground coee measurements: 55 grams for a Half Carafe and 77 grams
for a Full Carafe. When using the Ninja Smart Scoop™, this would be 4 heaping
big scoops for a Half Carafe and 6 heaping big scoops for a Full Carafe.
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PREPARING YOUR NINJA® SPECIALTY COFFEE MAKER FOR USE – CONT. BREW VOLUMES & MEASUREMENTS
Lift the Water Reservoir to the right and up o the coee
maker. Flip the Reservoir Lid open or remove the entire lid.
Add water up to, but not exceeding, the Max Fill line.
Return the water reservoir to the coee maker.
DO NOT fill water reservoir with anything other than water,
as other liquids may damage your coee maker.
Twist the Brew-Through Lid clockwise onto the Carafe to lock
into place and center the carafe below the brew basket.
With everything securely in place and the unit powered on,
select the Full Carafe size and press CLASSIC.
When the cycle is complete, discard the water in the carafe.
Then repeat the cycle a second time from the beginning.
You are now ready to use your Ninja Specialty Coee Maker.
Insert the Filter Holder into the Swinging Brew Basket.
Close the brew basket until you hear a slight click.
PRIMING YOUR NINJA
SPECIALTY COFFEE MAKER HOW MUCH DO YOU GET IN YOUR CUP?
MEASURING YOUR COFFEE GROUNDS
Brew
Basket
Each size and brew style produces a dierent amount of coee to optimize strength and taste.
Size Classic Rich
Over Ice
coee filled with ice
Cup 9.5 oz. 8.7 oz. 3.8 oz. 9.5 oz.
XL Cup 11.5 oz. 10.3 oz. 4.7 oz. 11.5 oz.
Travel Mug 14 oz. 13.2 oz. 5.8 oz. 14 oz.
XL Multi-Serve 18 oz. 16 oz. 7.3 oz. 18 oz.
You don’t need to adjust the size for Specialty Brew—it always yields 4 oz.
APPROXIMATE BREW VOLUMES
For best results, use the measurements on
the Ninja Smart Scoop™ or in the chart to
the right to determine how much ground
coee to use for each brew size. The amount
of ground coee for each size will remain
the same for any brew type you select. For
example, if you select Cup and CLASSIC,
you will use the same amount of coee
grounds as if you select Cup and OVER ICE.
Serving Size
Ninja
Smart Scoop
™
Tablespoons
Cup/XL Cup 2–3 small scoops 2–3 Tbsp.
Travel Mug/
XL Multi-Serve
3–5 small scoops 3–5 Tbsp.
Half Carafe 3–4 big scoops 6–8 Tbsp.
Full Carafe 4–6 big scoops 8–12 Tbsp.
Specialty (4 oz.) 2 big scoops 4 Tbsp.
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NOTE: DO NOT place any ground coee in the brew
basket for the first 2 cycles.
NOTE: The coee grounds will absorb some of the water that is brewed, resulting in
slightly less brewed coee than water used.
NOTE: Measurements are based on level scoops—adjust to your preferred taste.
Use a medium-sized grind if grinding whole beans. Exceeding the recommended
medium grind size for whole beans may cause the brew basket to overflow.
NOTE: We recommend fresh, cool, filtered water. Well water is not recommended.
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USING THE BREW BASKET
Open the brew basket by swinging it out
of the coee maker.
Insert the Filter Holder in the brew basket.
Use the Ninja Smart Scoop™ and follow the
measurements on the scoop to fill the filter.
Slide the brew basket back into the coee
maker until it clicks into place.
Place the Permanent Filter or a #4 paper
cone filter in the filter holder.
When the brew cycle is complete, set the
Drip Stop to the closed position to stop
dripping from the brew basket. While the
Drip Stop is closed, the Drip Stop indicator
will illuminate.
When brewing a carafe, close the Drip Stop
to pause the brew cycle and pour a cup.
Promptly replace the carafe and open the
Drip Stop to complete the brew.
If you forget to open the Drip Stop, the
coee maker will pause the brew, and
after 20 seconds it will give you a friendly
audible reminder. After 6 minutes, the
brew will be canceled.
USING THE DRIP STOP
CLOSING THE DRIP STOP AFTER A BREW
CAN’T WAIT FOR THE FIRST CUP?
NOTE: If the Drip Stop is closed before
you begin a brew, the coee maker
will notify you with 5 beeps and the
Drip Stop indicator will illuminate.
Set the Drip Stop to the open position
and select your brew type.
NOTE: Remember to open the Drip Stop
when you are ready to brew again. If you
forget, your coee maker will give you
a friendly audible reminder.
NOTE: If using a paper filter, first ensure
the permanent filter is removed from the
filter holder. Then fold the paper filter
along the seams, open it fully, and firmly
press it into the filter holder, making sure
it is fully seated.
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CUSTOM BREWS
CLASSIC AND RICH BREWS
Use the Multi-Serve Dial to select
the brew size. Place the empty vessel
you would like to brew into under
the brew basket.
Press CLASSIC or RICH and the brew will
begin. Press CLASSIC or RICH again to
cancel the brew.
The brew will begin, stop, and be quiet
for a short period of time before it begins
again. This process is used to evenly
saturate the coee grounds.
The unit will beep to signal a completed brew.
OVER ICE BREW
NOTE: Rich brew will yield slightly less brewed coee than Classic brew.
NOTE: For single cup, lower the Single-Serve Cup Platform and set your vessel in the center
of it. Ensure you are using at least a 12 oz. cup for the Cup size, 14 oz. cup for the XL Cup size,
16 oz. travel mug for the Travel Mug size, and 20 oz. travel mug for the XL Multi-Serve size.
Use the Multi-Serve Dial to select
the brew size.
Fill your desired vessel
to the top with ice cubes and place
the vessel below the brew basket.
Press OVER ICE and the brew will begin.
Press OVER ICE again to cancel the brew.
The brew will begin, stop, and be quiet
for a short period of time before it begins
again. This process is used to evenly
saturate the coee grounds.
The unit will beep to signal a completed brew.
CLASSIC RICH
NOTE: DO NOT use glassware.
IMPORTANT: Always fill the desired vessel
to the top with ice before placing it below
the brew basket. DO NOT add ice to the
water reservoir.
SPECIALTY BREW & FROTHING MILK
FROTHING MILK
You can easily remove the frother whisk by twisting it clockwise.
To avoid spills, keep your cup below the whisk and carry it to your
sink or dishwasher for cleaning.
Pour milk into cup, until it is about
⅓
full. (Use more or less milk
depending on your preference.) For hot froth, microwave 45 to
60 seconds.
Move the frother into the ready position by swinging the arm
toward the front.
Hold the cup under the frother and submerge the whisk just below
the surface of the milk. This allows air to fold into the milk for the
frothiest results.
Press and hold the frothing button for 30 to 45 seconds.
NOTE: You don’t need to adjust the size for Specialty Brew—it always yields 4 oz.
SPECIALTY BREW
Place the empty vessel you would like to
brew into under the brew basket.
Press SPECIALTY and the brew will begin.
Press SPECIALTY again to cancel the brew.
The brew will begin, stop, and be quiet
for a short period of time before it begins
again. This process is used to evenly
saturate the coee grounds.
The unit will beep to signal a completed brew.
NOTE: If brewing an iced blended drink, fill
the desired vessel with the amount of ice
recommended in the recipe before brewing.
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CLEANING & DESCALINGDELAY BREW CARE & MAINTENANCE
4 The clock will display and count down the
remaining clean cycle time, which takes
approximately 60 minutes to complete.
Your unit will deliver a small amount of
cleaning solution to distribute it through
the system. It will then pause, deliver
additional cleaning solution, and continue
for 60 minutes. The extended pauses
allow for maximum cleaning and descaling.
5 Upon completion, the coee maker will
beep, the clock will display End, and the
CLEAN light will turn o.
6 Empty and thoroughly clean the carafe
and water reservoir with warm, soapy water
to remove any cleaning solution that could
aect the flavor of your coee.
7 Fill the reservoir with fresh water up
to, but not exceeding, the Max Fill line
and set the empty carafe beneath the
brew basket.
8 Flush the system by running a Full
Carafe, Classic brew cycle with water
only. After the cycle is complete, discard
the water and thoroughly clean the carafe.
AFTER EACH BREW
1 After the unit has cooled, remove the
filter holder from the brew basket. If using
a paper filter, discard it. If using the
permanent filter, wash it thoroughly
with soap and warm water or place on
top rack of dishwasher.
2 Clean the frother whisk after each use.
Hand-wash thoroughly or place on top
rack of dishwasher.
3 Wash the carafe and brew-through lid
with soap and warm water. Use a bottle
brush or a cloth to wash the inside of the
carafe. DO NOT use a wire brush.
4 After the coee maker has cooled, wipe
down the main unit, showerhead, and
water reservoir shelf with a cloth and warm
water. DO NOT immerse the coee maker
in water.
CLEANING THE WATER RESERVOIR
Empty the water reservoir and hand-wash
or place in your dishwasher.
CLEANING THE CARAFE
We recommend cleaning your carafe with
warm, soapy water.
If you want to clean the carafe more
thoroughly, we recommend using a soft
foam brush. DO NOT use a wire brush.
The CLEAN button will illuminate when a
cleaning cycle is recommended for your
unit, as calcium scale buildup could be
aecting the flavor of your coee.
To clean and descale your Ninja®
Specialty
Coee Maker:
1 Select the Full Carafe size and set the
empty carafe beneath the brew basket.
2 Use a descaling solution specifically
formulated for coee maker cleaning
and follow the directions on the package.
Fill the water reservoir up to, but not
exceeding, the Max Fill line (50 oz.).
OR
Fill the water reservoir to the Travel Mug
line (16 oz.) with white vinegar, then fill
the rest of the reservoir with water up to,
but not exceeding, the Max Fill line.
3 Once the water reservoir is filled, press
the CLEAN button.
1 Turn the unit on by pressing the
Power button.
2 After filling the water reservoir and
adding ground coee to the filter
holder, be sure the reservoir and
brew basket are securely in place.
Place the appropriate-size vessel
under brew basket.
3 Press DEL AY BREW. DEL AY BREW will
illuminate and the clock will begin to
flash “12:00” or the last Delay Brew
time that was set.
4 Once the proper time has been set,
select the size of the vessel that you
would like to brew into.
5 Select the brew style that you desire
from the 4 flashing buttons. The selected
brew style will remain illuminated.
6 Once the time, brew size, and brew style
have been set, allow DELAY BREW to
stop flashing, or press DELAY BREW
to activate. When activated, the unit
will beep and DELAY BREW and your
selected options will remain illuminated.
To cancel, press DELAY BREW again.
NOTE:The unit must remain on for the
Delay Brew function to work. DO NOT
power o after setting Delay Brew.
IMPORTANT: Make sure the Drip Stop
is in the open position.
NOTE: If you attempt to change your
selections while Delay Brew is set, the
unit will beep and DELAY BREW will
flash. To change your selections, cancel
DELAY BREW.
NOTE: For best results, we recommend
rinsing the reservoir after brewing and
refilling with fresh water for the next brew.
NOTE: The brew-through lid, permanent
filter, removable filter holder, water
reservoir, flip-top lid, frother whisk, and
scoop are top-rack dishwasher safe.
NOTE: The clean cycle takes
approximately 60 minutes. If you cancel
the clean cycle, your machine will not be
properly descaled.
IMPORTANT: Use only white vinegar.
NOTE: The thermal carafe is NOT
dishwasher safe.
NOTE: To cancel the clean cycle, press the
Power button or CLEAN button once. The
unit will beep and stop brewing through
the cleaning mixture. Continue to follow
the instructions starting at Step 6.
NOTE: If the CLEAN light illuminates
again, then calcium buildup is still
present. Repeat the cleaning cycle
instructions from the beginning, and the
CLEAN light will automatically turn o
when your coee maker is clean.
IMPORTANT: DO NOT remove the carafe
at any time throughout the clean cycle.
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TROUBLESHOOTING
ONE (1) YEAR
LIMITED WARRANTY
THERE’S SEDIMENT IN MY COFFEE.
•
If using a permanent filter, the sediment at the bottom of the brewed coee may be due to using
finely ground coee.
•
To reduce the amount of sediment in the brewed coee, use a slightly coarser grind or use a paper filter.
COFFEE IS TOO WEAK.
• For stronger coee, use the Rich brew setting, try darker roast beans, or use the
permanent filter rather than a paper filter. If you want an even bolder flavor, you can add
more coee grinds to the brew basket. Additional grinds do absorb liquid, so you will
have a more concentrated, smaller cup of coee.
COFFEE IS TOO STRONG.
• For milder coee, use the Classic brew setting, use lighter roast beans, or use a paper
filter rather than the permanent filter. If you want an even milder flavor, you can put
fewer coee grinds in the brew basket.
BREW CYCLE IS TOO SLOW.
• Depending on your settings, your brew time will vary from around 4 minutes to
10 minutes.
CUP OR TRAVEL MUG OVERFLOWED.
• Ensure you are using at least a 12 oz. cup for the Cup size, 14 oz. cup for the XL Cup size,
16 oz. travel mug for the Travel Mug size, and 20 oz. travel mug for the XL Multi-Serve size.
BREW BASKET OVERFLOWED.
• The bottom of the filter holder may be clogged. This can happen with finely ground coee
or too many coee grinds in the brew basket. Medium-ground coee is recommended.
THERE’S WATER LEFT IN THE RESERVOIR.
• The water reservoir markings are minimum fill lines that indicate the amount of water
needed for that brew size. However, all brew styles use dierent amounts of water to
create the proper flavor and concentration, leaving some water to remain.
COFFEE MAKER IS LEAKING.
• After removing the water reservoir, there may be a small amount of water in the reservoir
valve. This can be easily removed with a dry cloth.
• If the leak is coming from the brew basket, make sure all parts are assembled correctly
and securely, and the drip stop is closed.
• If the leak is coming from the bottom of the coee maker, call Customer Service at
1-877-646-5288.
CLEAN LIGHT IS ON.
• Run a clean cycle. If you have recently completed a clean cycle, you may need to run a
second cycle to remove additional mineral buildup that occurs naturally over time.
CLOCK DISPLAY MESSAGES:
• “Add Wtr” The system does not have enough water in the reservoir to complete your brew.
Add fresh water to the reservoir, then press your selected brew style to resume the brew.
• “CLn” The system has detected that a clean cycle needs be run immediately to remove
calcium scale buildup in the boiler. See ‘Cleaning & Descaling’ for instructions.
ERROR MESSAGES
• “Er” If the clock displays “Er” and then a number (ex. “Er 03”),contact Customer Service at
1-877-646-5288.
NOTE: We DO NOT recommend using a paper filter in conjunction with the permanent filter,
as clogging and backing up of water and/or coee in the filter basket can occur.
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a
period of one (1) year from the date of purchase when it is used under normal household conditions
and maintained according to the requirements outlined in the Owner’s Guide, subject to the
following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following
the receipt date of the replacement unit or the remainder of the existing warranty, whichever is
later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (including filter holder, permanent filter, frother
whisk, carafe and brew-through lid, water reservoir and flip-top lid, and Ninja Smart Scoop™),
which require regular maintenance and/or replacement to ensure the proper functioning of
your unit, are not covered by this warranty. Replacement parts are available for purchase at
ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to run regular cleaning cycles), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its
parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com for product care and maintenance self-help. Our Customer
Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty
service options, including the possibility of upgrading to our VIP warranty service options for select
product categories.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement.
A fee of $19.95 (subject to change) will be charged when SharkNinja ships the repaired or
replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof
of purchase.A Customer Service Specialist will provide you with return and packing instruction
information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from
state to state. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
19ninjakitchen.com18
ninjakitchen.com
NOTESNOTES
SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve
our products, therefore the specifications contained herein are subject to change
withoutnotice.
For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents.
NINJA is a registered trademark of SharkNinja Operating LLC.
NINJA SMART SCOOP is a trademark of SharkNinja Operating LLC.
© 2019 SharkNinja Operating LLC
PRINTED IN CHINA
CM407Series_IB_MP_Mv9
To order additional parts and accessories, visit ninjaaccessories.com.
REPLACEMENT PARTS
PRODUCT REGISTRATION
Please visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja®
product within ten (10) days of purchase. You will be asked to provide the store name,
date of purchase, and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety
notification. By registering, you acknowledge you have read and understood the
instructions for use and warnings set forth in the accompanying instructions.
@ninjakitchen
