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Congratulations on your purchase, This Document sets out terms
and conditions of your product warranty. Please Keep it with your
proof of purchase information in a safe place for future reference
should you require service to your product.
NAME OF PURCHASER _______________________________________________
ADDRESS __________________________________________________________
___________________________________________________________
CITY ______________________________ STATE _______ POSTCODE ________
PHONE (_____)_____________________
MOBILE (_____)_____________________
FAX (_____)_____________________
The Undersigned hereby acknowledges receipt of the Hisense
warranty service provided. I have read and understand the
conditions and terms of the warranty in its entirety.
SERIAL NUMBER
____________________________________________________________
STORE PURCHASED FROM
____________________________________________________________
CITY _______________________ STATE _______ POSTCODE ________
INVOICE NO. _______________________________________
MODEL NO. _______________________________________
DATE OF PURCHASE _________/___________/__________
SIGNATURE _________________________________________________
WARRANTY REGISTRATION
In order to register your warranty, please fill out and return with a copy of your invoice to:
Hisense Aastralia warranties
PO BOX 360 Ferntree Gully VIC 3156
WARRANTY CLAIMS PROCEDURE
Please retain this portion for your records
36 MONTHS RETURN TO SERVICE CENTRE WARRANTY
- For items with a 130 litre capacity or less -
Upon calling the Hisense Australia Warranty Centre, you will be issued a JOB NUMBER, along with the details of
your nearest Hisense Authorised Service Centre to return your item for warranty repair.
Before making a claim, please make sure that you understand the terms and conditions of the warranty
•
Check and ensure the installation of all power cables to the power point are secure and power is turned on,
all cables leads and connectors are connected properly and that all switches are turned on and functioning
•
Check that there is power at the power point by using a small appliance
•
Check that all settings are set according to the instruction manual
•
Please keep this certificate in a safe place together with your product receipt. Should you need to make a
claim, the responsibility of proof of ownership of the equipment is on you. If a claim is made that is found
not to be covered under this warranty, or no faulty hardware components are found, you will be charged at
Hisense or Hisense Authorised Service Center's standard service charge plus an administration fee.
PLEASE REFER TO THE TROUBLESHOOTING GUIDE
AT THE END OF THIS MANUAL
Service Procedure
Please have your original invoice, model, and serial number ready. To receive service, you are required to:
•
Call
1800 447 367
. Service claims may be made between
9:00am and 5:00pm AEST
week-
days excluding public holidays where a call representative will log your claim for processing.
•
You will be provided a JOB NUMBER
•
Normally under 24 hours of logging and receiving your proof of purchase for your claim, an Authorised
Service Agent will contact you to proceed with your claim.
36 MONTHS IN HOME REPAIR WARRANTY
Hisense Australia will provide its nearest service centre for repairs under warranty. You will need to
ensure that you have already called Hisense Warranty Centre and received a JOB NUMBER.
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