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96
“Memory Stick”
You cannot copy images. • The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
—
p Connect the camera and your computer correctly (page 82).
p Follow the copy procedure for your OS (pages 83, 84, 88).
p If you are using the “ImageMixer Ver. 1.5 for Sony” software,
click on HELP.
p If you are using the “Image Transfer” software, see page 83.
After making a USB
connection, “Image
Transfer” does not
automatically start.
—
—
p Select [Launch Image Transfer automatically when the camera,
etc., is connected.] at [Basic] setting (page 84).
p Make a USB connection when the computer is turned on
(page 82).
The image cannot be
played back on a
computer.
—
—
p If you are using the “ImageMixer Ver. 1.5 for Sony” software,
click on HELP.
p Consult the computer or software manufacturer.
The image and sound are
affected by noise when
you play back a movie on
a computer.
• You are playing back the movie directly from
the “Memory Stick.”
p Copy the movie to the hard disk of the computer and then play
the movie file back from the hard disk (page 88).
You cannot print an
image.
— p Check the printer settings.
p If you are using the “ImageMixer Ver. 1.5 for Sony” software,
click on HELP.
The error message
appears when loading the
supplied CD-ROM.
— p Set the display mode of your computer as follows:
For Windows, 800 × 600 dots or more, high color (16-bit color,
65 000 colors) or more.
For Macintosh, 800 × 600 dots or more, 32 000 colors or more.
Symptom Cause Solution
You cannot insert a
“Memory Stick.”
• You are inserting it backwards. p Insert it from the right side (page 23).
You cannot record on a
“Memory Stick.”
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• The “Memory Stick” is full.
p Set it to the recording position (page 109).
p Delete unnecessary images (pages 40, 74).
Symptom Cause Solution
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