Samsung QN85Q80AAFXZC 85" 2021 Q80A QLED 4K Smart TV

User Manual - Transcript

• Page 1 - English - : EMANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at wwwsamsungcom Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users select the Learn the Menu Screen link below quotLearn the Menu Screen quot Link
• Page 2 - English - : Contents Guide Connections Connection Guide 6 Connecting an Antenna Connecting to the Internet 11 Screen Sharing Smart View with your Mobile Device 14 Connection Cables for External Devices 16 Switching between external devices connected to the TV 18 Connection Notes Remote Control and Peripherals About the Samsung Smart Remote QLED TVAU9 Series or higherThe Frame 24 About the Samsung Smart Remote AU8 Series 27 Connecting the Samsung Smart Remote to the TV Controlling External Devices with a Samsung Remote Control Using the Universal Remote Using Anynet HDMICEC Controlling the TV with a Keyboard Mouse or Gamepad 32 Entering Text using the OnScreen Virtual Keyboard Smart Features Using Smart Hub Using a Samsung account Using Ambient Mode Using Art Mode Using PC on TV Using the Apps Service Using the eManual Using the Internet Using SmartThings Playing picturesvideomusic Using Multi View Using Bixby 88 Using the Game Bar TV Viewing 91 Using the Guide Recording Programs 96 Setting Up Schedule Viewing 98 Using Timeshift 98 Buttons and functions available while recording a program or Timeshift Using the Channel List Editing Channels 102 Using a Personal Favorites List 103 TVViewing Support Functions Picture and Sound Using Intelligent Mode Adjusting the Picture Quality Setting the Viewing Environment for External Devices Changing the Picture Size and Position 114 Conguring a Sound Mode and Expert Settings 116 Using the Sound Support Functions System and Support Using the Time Functions and the Timers Using the Power and Energy Saving Functions Updating the TVs Software Audio and Video Functions for the Visually or Hearing Impaired Using Voice Assistants on the TV Using Other Functions Precautions and Notes 132 Before Using the Recording and Timeshift Functions 134 Read Before Using Apps 135 Read Before Using the Internet Function 137 Read Before Playing Photo Video or Music Files
• Page 3 - English - : 149 Read After Installing the TV Supported Resolutions for UHD Input Signals Resolutions for Input Signals supported by 8K models QN7A series or higher Supported Resolutions for FreeSync VRR Supported Resolutions for Wide Screen 154 Read Before Connecting a Computer Supported Resolutions Supported Resolutions for Video Signals Read Before Using Bluetooth Devices Blocking programs based on their TV Rating Licenses Troubleshooting Picture Issues Testing the picture Sound and Noise Issues 170 Testing the sound Channel and Broadcast Issues External Device Connectivity Issues Network Issues Anynet HDMICEC Issues Remote Control Issues Recording Issues Apps Media Files Voice Assistant Issues Other issues Diagnosing TV operational issues Getting Support Getting support through Remote Management Finding the contact information for service 187 Requesting service
• Page 4 - English - : FAQ The TV Screen does not Display Properly When the TV screen does not display properly The TV does not Turn On 193 When your TV does not turn on The Picture is Distorted or No Sound Comes Out of the Sound Bar 199 When the TV does not connect with an external device properly Internet Access is not Available When the TV cant connect to the Internet There is No Sound or the Speakers are Making an Odd Sound When no sound comes out of the TV or the sound is breaking up The Remote Control does not Work 214 When the remote control does not work Updating the Software Updating to the latest TV software Accessibility Guidance Learn the Menu Screen Using the Remote control 226 Using the Accessibility Menu Using the TV with Voice Guide on 233 Using the guide 236 Using Schedule Viewing 237 Using the Channel List 238 Recording Using Smart Hub Launching the eManual Using Bixby
• Page 5 - English - : Guide Learn how to use various features Connections You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a LAN cable or wireless access point Using various connectors you can also connect external devices Connection Guide You can view detailed information about external devices that can be connected to the TV Source Connection Guide Try Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device the connection details appear Audio Device HDMI eARC Optical Bluetooth WiFi WiFi Speaker Surround Setup Video Device HDMI Smartphone Screen Sharing Smart View SmartThings Apple AirPlay NFC on TV Tap View PC HDMI Screen Sharing Wireless Apple AirPlay Input Device Remote Control Keyboard Mouse USB Gamepad USB Camera Bluetooth Device Game Console HDMI 5
• Page 6 - English - : External Storage USB Flash Drive Hard Disk Drive HDD The connection method and available external devices may differ depending on the model Some functions may not be supported depending on the model or geographical area Using HDMI Troubleshooting you can check the connection to HDMI cable and external devices takes approximately 2 minutes Connection Guide Audio Device Video Device Smartphone PC Input Device Game Console External Storage HDMI eARC Optical Bluetooth WiFi WiFi Speaker Surround Setup HDMI Troubleshooting Connect audio devices such as speakers sound bars headphones or home theaters to TV The image on your TV may differ from the image above depending on the model and geographical area Connecting an Antenna You can connect a coaxial cable to your TV An antenna connection is not necessary if you connect a cable box or satellite box The port on your TV may differ from the following gure depending on the product model and region 6
• Page 7 - English - : Connecting to the Internet You can get access to the Internet through your TV Settings General Network Open Network Settings Try Now Congure network settings to connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet If the TV does not automatically connect to the network refer to quotNetwork Issuesquot in quotTroubleshootingquot To connect a LAN cable use a CAT 7 STP type cable for the connection 10010 Mbps Shielded Twisted Pair The TV will not be able to connect to the Internet if your network speed is below 10 Mbps This function may not be supported depending on the model 7
• Page 8 - English - : Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless access points name SSID and password settings before attempting to connect The network name SSID and security key are available on the wireless access points conguration screen See the wireless access points user manual for more information 8
• Page 9 - English - : Wireless Connection Select your wireless network Refresh Manage Saved Networks The image on your TV may differ from the image above depending on the model and geographical area If no wireless access point is found select Add Network at the bottom of the list and enter the network name SSID If your wireless access point has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your access point within 2 minutes The TV will connect automatically To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the Select button To disconnect WiFi select Disconnect in Settings General Network Network Status Checking the Internet connection status Settings General Network Network Status Try Now View the current network and Internet status Resetting Your Network Settings General Network Reset Network Try Now Restore the network settings to the factory default 9
• Page 10 - English - : Turning on the TV with a mobile device Settings General Network Expert Settings Power On with Mobile You can turn on the TV using a mobile device connected to the same network as the TV This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay function Apple AirPlay may not be supported depending on the model or geographical area Connecting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authorized thirdparty custom controller is installed and congured specically for a Samsung TV and if your WiFi network is password protected This function may not be supported depending on the model Allowing to connect a wireless network Settings General Network Expert Settings WiFi You can enable the connection to WiFi To connect a wireless network the function must be active Changing the name of the TV Settings General System Manager Device Name Try Now You can change the name of the TV on the network Select User Input at the bottom of the list and change the name 10
• Page 11 - English - : Screen Sharing Smart View with your Mobile Device You can watch the screen of your mobile device on the TV screen through Smart View Tap View or Multi View For information on how to share the screen with your mobile device refer to Source Connection Guide Smartphone Screen Sharing Smart View To turn off Screen Sharing Smart View disconnect the mobile device or press the button on the remote control Using the Smart View menu on your mobile device you can change the settings such as aspect ratio Use AirPlay if you are an iPhone or iPad user For more information refer to Source Connection Guide Smartphone Apple AirPlay This function may not be supported depending on the model or geographical area The screen sharing function Smart ViewApple AirPlay on your mobile device appears on Multi View of the TV or the screen on your mobile device This function may not be supported depending on the model or geographical area 11
• Page 12 - English - : Using Tap View By tapping the mobile device on your TV you can watch Multi View or mobile devices screen through the TV screen When you tap a mobile device on your TV while running a music app on your mobile device the TV screen switches to the Music Wall screen This function may not be supported depending on the model This function is available in Samsung mobile devices with Android 81 or higher Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the genre and beat of the music Enable Tap View on your mobile device For more information about conguration refer to Enabling Tap View Turn on the screen of your mobile device Tap your mobile device on the TV The TV screen switches to Multi View Music Wall or mobile devices screen When you perform Tap View in Ambient Mode feature or Art mode only in The Frame models only the mobile devices screen appears on the TV Watch Multi View Music Wall or mobile devices screen on the TV screen The displayed TV screen may differ depending on the model This function enables ScreenSound Mirroring by detecting vibrations generated when you tap the mobile device on the TV Be sure to tap away from the TV screen and bezel corners It may scratch or break the TV or mobile device screen We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV 12
• Page 13 - English - : Enabling Tap View Enable Tap View in the SmartThings app Depending on the SmartThings app version you may need to register the TV with your mobile device This function may not be supported depending on the model Launch the SmartThings app on your mobile device Select Settings in SmartThings app on your mobile device Set Tap View to on Upon connection for the rst time select Allow on a popup window of the TV Mobile Screen Viewing in Multi View When you start screen sharing with a mobile device Smart View Apple AirPlay Tap View the TV screen switches to the Multi View or mobile devices screen Watch multiple contents at the same time with the Multi View screen This function may not be supported depending on the model For more information refer to quotUsing Multi Viewquot 13
• Page 14 - English - : Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV Cable name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according to the types of input or output ports on external devices HDMI to MINI HDMI HDMI to Micro HDMI HDMI to USB TypeC HDMI to DisplayPort Mini DisplayPort to HDMI 14
• Page 15 - English - : Cable name Image Description DVI to HDMI DVI to HDMI cables can transmit only digital video signals and not audio signals We recommend that you use HDMI to HDMI cables Optical Optical cables are used to transmit audio signals to external speakers with low signal loss Optical cables cant transmit video signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is transmitted to the red and white terminals Composite Composite cables transmit analogue signals The video signal is transmitted to the yellow terminal and the audio signal is transmitted to the red and white terminals Available connection cables may differ depending on the model or geographical area 15
• Page 16 - English - : Switching between external devices connected to the TV You can switch between TV programs and the content of external devices Source When you select a connected external device on the Source screen the output of the selected device is displayed on the TVs screen To control a device Bluray player game console etc that supports universal remote control with the TVs remote control connect the device to an HDMI port on the TV and then turn on the device The output displayed on the TV is automatically switched to the output of the device or you can congure universal remote control for the device automatically For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot When a USB device is connected to the USB port a popup message appears that lets you switch easily to the media content listed on the device This function may not be supported depending on the device and geographical area Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to the Home Screen Sources Universal Remote Edit Information Add to Home Source The image on your TV may differ from the image above depending on the model and geographical area Move the focus to a connected external device Press the up directional button The following functions become available Available functions may differ depending on the port type 16
• Page 17 - English - : 1Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen This function may not be supported depending on the model or geographical area For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot 2Edit You can rename the input ports and change the device icons 3Information You can view detailed information about an external device 4Add to Home You can add the port of an external device to the Home Screen for quick switching Using additional functions You can use the following features on the Source screen PC on TV Use the TV to access your PC via remote PC or Screen Sharing Wireless For more information refer to quotUsing PC on TVquot Connection Guide Displays device connection instructions For more information refer to quotConnection Guidequot Remote Key Guide You can view how to use the remote control This function may not be supported depending on the model or geographical area Universal Remote Lets you register external devices to your Samsung remote control and control them using the Remote This function may not be supported depending on the model or geographical area For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot 17
• Page 18 - English - : Connection Notes When connecting an external device note the following The number of connectors and their names and locations may differ with the model Refer to the external devices operating manual when connecting it to the TV The number of external device connectors and their names and locations may differ with the manufacturer Connection notes for HDMI The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Premium High Speed HDMI Cable Premium High Speed HDMI Cable with Ethernet Ultra High Speed HDMI Cable Use an HDMI cable with a thickness of 066 inches 17 mm or less Using a noncertified HDMI cable may result a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardized by the IEEE Use a cable shorter than 10 feet 3 m to get the best UHD viewing quality Many computer graphics adaptors do not have HDMI ports but have DVI or DisplayPort ports instead If your PC does not support HDMI video out connect your PC with a DVI to HDMI or HDMI to DisplayPort cable When the TV is connected to an external device such as a DVDBD player or a settop box via HDMI power sync mode will be automatically activated In the power sync mode the TV continues to detect and connect external devices via HDMI cable This function can be deactivated by removing the HDMI cable of the connected device This function may not be supported depending on the model 18
• Page 19 - English - : Connection notes for audio devices For better audio quality it is good to use an AV receiver If you connect an external audio device using an optical cable the Sound Output setting automatically changes to the connected device However to make this happen you must turn on the external audio device before connecting the optical cable To manually change the Sound Output setting do one of the following This function may not be supported depending on the model Use the Quick Settings screen to change to the connected device Use the Select button to select Optical on the Sound Output menu Settings up directional button Sound Output Use the Settings screen to change to the connected device Select Optical on the Sound Output menu Settings Sound Sound Output Refer to the sound bars user manual when connecting it to the TV An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio devices manufacturer Digital audio is only available with 51 channel broadcasts Connection notes for computers For the resolutions supported by the TV refer to quot Read Before Connecting a Computer Supported Resolutionsquot If you want to connect your PC and TV wirelessly both of them must be connected to each other on the same network When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device 19
• Page 20 - English - : Connection notes for mobile devices To use the Smart View function the mobile device must support a mirroring function such as Screen Mirroring or Smart View To check whether your mobile device supports the mirroring function refer to the mobile devices user manual The Screen Sharing Smart View feature may not operate smoothly in a 24 GHz environment For better experience 50 GHz is recommended 5 GHz may not be available depending on the model To use WiFi Direct the mobile device must support the WiFi Direct function To check whether your mobile device supports WiFi Direct refer to the mobile devices user manual The mobile device and your Smart TV must be connected to each other on the same network Use AirPlay if you are an iPhone or iPad user For more information refer to Source Connection Guide Smartphone Apple AirPlay This function may not be supported depending on the model or geographical area The video or audio may stop intermittently depending on network conditions When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device 20
• Page 21 - English - : Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED TVAU9 Series or higherThe Frame Learn about the buttons on the Samsung Smart Remote 21
• Page 22 - English - : Button Description Power Press to turn the TV on or off For The Frame model When watching TV press to switch to Art mode In Art mode press to switch to watching TV Press and hold to turn off the TV completely Voice Assistant Runs Voice Assistant Press and hold the button say a command and then release the button to run Voice Assistant Color Number button Each time you press this button the colored buttons window and the virtual numeric pad are displayed alternately Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN ZIP code and etc If the Color Button appears with a number strip on the screen select the Color Button and then select a specic color by using the directional button up down left right Use this to access additional options that are specic to the feature in use Multi View Press the button to directly enter the Multi View function Directional button up down left right Use to navigate the menu or move the focus to highlight items on the Home Screen Select Selects or runs a focused item When pressed while you are watching a broadcast program detailed program information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a program the previous channel appears Smart Hub Press to return to the Home Screen For The Frame model Press in Art mode to switch to TV mode 22
• Page 23 - English - : Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing To use Game Bar press and hold the button in Game Mode Game Bar may not be supported depending on the model or geographical area Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears Channel Move the button up or down to change the channel To see the Guide screen press the button Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must congure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMICECquot 23
• Page 24: About the Samsung Smart Remote AU8 Series Learn about the buttons on the Samsung Smart Remote 24
• Page 25 - English - : Button Description Power Press to turn the TV on or off Voice Assistant Runs Voice Assistant Press and hold the button say a command and then release the button to run Voice Assistant Number button Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN ZIP code and etc Color button When pressed colored buttons appear on the screen Use this button to access additional options that are specic to the feature in use Directional button up down left right Use to navigate the menu or move the focus to highlight items on the Home Screen Select Selects or runs a focused item When pressed while you are watching a broadcast program detailed program information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a program the previous channel appears Smart Hub Press to return to the Home Screen 25
• Page 26 - English - : Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears Channel Move the button up or down to change the channel To see the Guide screen press the button Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must congure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMICECquot 26
• Page 27 - English - : Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV When you turn on the TV for the rst time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area For more information about the Samsung Smart Remote refer to quotAbout the Samsung Smart Remote QLED TVAU9 Series or higherThe Framequot For more information about the Samsung Smart Remote that comes with AU8 Series refer to quotAbout the Samsung Smart Remote AU8 Series quot 27
• Page 28 - English - : Controlling External Devices with a Samsung Remote Control Using the Universal Remote Control the TV and connected external devices with a Samsung remote control Source Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen This function may not be supported depending on the model or geographical area You can also use the Anynet HDMICEC function to operate external Samsung devices with your TVs remote control without any additional setup For more information refer to quotUsing Anynet HDMICECquot Specic external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TVs logo It may cause improper transmitted signals from the remote control The TV memorizes both the external device and its connection port HDMI 1 HDMI 2 etc If you have difculty controlling external devices with the Universal Remote try adjusting the positions of the external devices This function may not operate properly depending on the TV installation environment and the features of external devices 28
• Page 29 - English - : Using Anynet HDMICEC Control an external device connected via Anynet HDMICEC with the remote control You can use the TVs remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet HDMICEC Note that you can only set up and operate Anynet HDMICEC with the remote control Connecting an external device through Anynet and using their menus Settings General External Device Manager Anynet HDMICEC Try Now Set Anynet HDMICEC to On Connect an HDMICECcompliant device to the TV Turn on the connected external device The device is automatically connected to the TV After the connection process is nished you can access the menu of the connected device using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMICEC device Anynet HDMICECenabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMICEC You can congure the TVs Universal Remote to control thirdparty cable boxes Bluray players and home theaters that do not support HDMICEC For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot Anynet cannot be used to control external devices that do not support HDMICEC The TV remote control may not work under certain circumstances If this occurs set up the device as an Anynet HDMI CECenabled device again Anynet HDMICEC works only with external devices that support HDMICEC and when those devices are either in standby mode or turned on Anynet HDMICEC can control up to 12 compliant external devices up to 3 of the same type except for home theaters Anynet HDMICEC can control only one home theater system To listen to 51 channel audio from an external device connect the device to the TV via an HDMI cable and connect a 51 home theater system directly to the external devices digital audio output connector If an external device has been set up for both Anynet and a universal remote control the device can be controlled only with the universal remote control 29
• Page 30 - English - : Controlling the TV with a Keyboard Mouse or Gamepad Connecting a keyboard mouse or gamepad to make it easier to control the TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard mouse or gamepad to control the TV easily Connecting a USB keyboard mouse or gamepad Plug the keyboard mouse or gamepad cable into the USB port If you connect a mouse it is available only in the Internet app and PC on TV function XInput USB gamepads are supported For more information refer to Input Device in Connection Guide Source Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad Settings General External Device Manager Input Device Manager Bluetooth Device List If your device was not detected position the keyboard close to the TV and then select Refresh The TV scans for available devices again If you connect a mouse it is available only in the Internet app For more information refer to the Bluetooth devices user manual This function may not be supported depending on the model or geographical area 30
• Page 31 - English - : Using the keyboard and mouse Button Description Directional keys Use to navigate the menu or move the focus to highlight items on the Home Screen Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 F2 F3 F4 key Color buttons F5 key Displays the Home Screen F6 key Displays the Source screen F7 key Displays the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed by the Internet app Leftclick Available only in the Internet app You can click a menu or link to start a function as you do on a PC Rightclick Available only in the Internet app You can use the following functions The options displayed in the menu may differ depending on the selected item Open Open Link in New Tab Enable Scroll Mode The key operation may differ depending on some apps or the keyboard 31
• Page 32 - English - : Setting up the input devices Settings General External Device Manager Input Device Manager Keyboard Settings You can set up the keyboard with the Keyboard Language and Keyboard Type functions Mouse Settings You can set up the mouse with the Primary Button and Pointer Speed functions Entering Text using the OnScreen Virtual Keyboard Use the virtual keyboard to enter text on your TV Recommended text Options Editing Buttons The image on your TV may differ from the image above depending on the model and geographical area 1Recommended text When you type a word you want to use as a search term this function displays related suggestions from which you can choose one 32
• Page 33 - English - : 2Options Select on the virtual keyboard screen The following options are available The options available may differ depending on the function running currently Recommended text Reset Recommended Text Memory Show Editing Buttons Language 3Editing Buttons By selecting any of popup Editing Buttons after entering characters on the virtual keyboard you can quickly perform the editing function Entering Text using the remote controls microphone and the onscreen virtual keyboard When the virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say appears on the screen as text Entering text with your voice may not be supported for some functions This function may not be supported depending on the model or geographical area The Samsung Smart Remote may not be supported depending on the model or geographical area 33
• Page 34 - English - : Smart Features You can enjoy various apps with Smart Hub Using Smart Hub View descriptions of Smart Hubs basic functions From Smart Hub you can use the Internet search function install and use various apps view photos and videos or listen to music stored on external storage devices and perform more functions Some Smart Hub services are paid services To use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree to the Smart Hub service agreement and the collection and use of personal information Without giving consent you cannot use the additional features and services You can view the entire text of the Terms amp Privacy by navigating to Settings Terms amp Privacy Try Now If you want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement select Reset Smart Hub Settings Support Device Care Self Diagnosis Reset Smart Hub 34
• Page 35 - English - : Displaying the Home Screen Press the button Sources TV HDMI 1 USB PC on TV Connection Guide Remote Key Guide Source The image on your TV may differ from the image above depending on the model and geographical area On the Home Screen you can easily run the apps you have used previously or frequently The apps can also be moved or deleted from the screen Settings When the focus is moved to Settings a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the icons eManual You can open the user manual embedded in your TV Intelligent Mode In Intelligent Mode the TV recognizes and analyzes the surroundings noise content and usage patterns to provide the best viewing experience To turn Intelligent Mode on or off press the Select button To set detailed options press the up directional button and then select Intelligent Mode Settings This function is supported only in QLED TV except for Q6AQ5A Series and The Frame For more information refer to quotUsing Intelligent Modequot 35
• Page 36 - English - : Picture Mode You can select the picture mode that provides the best viewing experience To change the picture mode press the Select button To make ne adjustments press the up directional button and then select Picture Setup Sound Mode You can select a sound mode to optimize your listening experience To change the sound mode press the Select button To make ne adjustments press the up directional button and then select Equalizer Setup Sound Output You can select which speakers the TV uses for audio output To change the audio output press the Select button To connect to a Bluetooth speaker press the up directional button and then select Bluetooth Speaker List Connecting Bluetooth speaker may not be supported depending on the model or geographical area Game Mode You can set the Game Mode to optimize the TV screen for better gaming performance To turn Game Mode on or off press the Select button To set the detailed options press the up directional button and then select Go to Game Mode Settings For more information refer to quotSetting the Viewing Environment for External Devicesquot This function is only available when an external input source is being used Caption You can watch TV broadcasts with captions To activate or deactivate the Caption function press the Select button To run Accessibility Shortcuts press the up directional button and then select Accessibility Shortcuts Sleep Timer You can turn off the TV automatically at a specic time To change the sleep time press the Select button To set the specic time at which the TV turns off automatically press the up directional button and then select Set Up Off Timer Network You can view the current network and Internet status Press the up directional button and then select Network Status or Network Settings Color Tone You can select a color tone suitable for your viewing preferences To change to a color tone that you want press the Select button 36
• Page 37 - English - : Picture Clarity You can optimize pictures that contain a lot of motions To turn this function on or off press the Select button To set the detailed options press the up directional button and then select Picture Clarity Settings Digital Output Audio Format You can select an output format for digital audio Note that the Dolby Digital option is only available via HDMI eARC for external devices that support the Dolby Digital format On Timer You can set On Timer to turn on the TV automatically at a specic time On Timer is only available if the Clock has been set This function may not be supported depending on the model or geographical area Off Timer You can set Off Timer to shut off the TV automatically at a specic time Off Timer is only available if the Clock has been set This function may not be supported depending on the model or geographical area Device Care You can run Device Care to diagnose and optimize your TV Device Care can also check and optimize the TVs storage If any problem is found the TV needs technical support All Settings Display the Settings menu These functions may not be supported depending on the model or geographical area 37
• Page 38 - English - : 2 Source You can select an external device connected to the TV For more information refer to quotSwitching between external devices connected to the TVquot 3 SmartThings This function allows the TV to connect and control the detected devices in the same space For more information refer to quotUsing SmartThingsquot This function may not be supported depending on the model or geographical area 4 Search You can search for channels programs movie titles and apps from Smart Hub To use this feature the TV must be connected to the Internet This function may not be supported depending on the model 5 Apps You can enjoy a wide range of contents including news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to quotUsing the Apps Servicequot 6 Multi View While watching the TV you can simultaneously view multiple screens that are split This function may not be supported depending on the model or geographical area For more information refer to quotUsing Multi Viewquot 7 Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential realtime information such as weather time and news on the TV screen when you are not watching TV To return to the TV mode press the button in Ambient Mode To shut off the TV press the button In case of any The Frame model press and hold the button This function may not be supported depending on the model For more information refer to quotUsing Ambient Modequot 38
• Page 39 - English - : 8 Home This menu appears rst when you press the button Then you can quickly access Samsung Account Notication or Privacy Choices The available features may differ depending on the model or geographical area Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account For more information refer to quotUsing a Samsung accountquot Notication You can view a list of notications for all events that occur on your TV A notication appears on the screen when it is time to schedule viewing schedule recording or when an event occurs on a registered device If you move the focus to Notication and then press the Select button a notication window appears on the right and the following functions are available Delete All You can delete all your notifications Settings You can select services you want to be notified about When you select Allow sound notifications are displayed with a notification sound Privacy Choices You can view and set the privacy policy for Smart Hub and various other services 9Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas and movies in one place Universal Guide can recommend content tailored to your preferences You can use this feature on your mobile device with the Samsung SmartThings app To access Universal Guide press the down directional button on the remote control in Home Screen To enjoy the content from these apps on your TV they must be installed on the TV When you watch some paid content you may need to make a payment using their associated app Some content may be restricted depending on your network conditions and your subscriptions to paid channels Parental control is necessary when children use this service Images may look blurry depending on the service providers circumstances This function may not be supported depending on the model or geographical area 39
• Page 40 - English - : Art When you are not watching TV or when the TV is turned off you can use the Art mode function to edit image content such as artworks photos or to display the content This function is supported only in The Frame For more information refer to quotUsing Art Modequot Move Remove The image on your TV may differ from the image above depending on the model and geographical area 0Moving an item on the Home Screen Move the focus to the app you want to move press and hold the Select button on the remote control and then select Move in option menu Move the app to the desired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen In the region that does not support the Universal Guide press the down directional button on the remote control Removing an item on the Home Screen Move the focus to the app you want to delete press and hold the Select button on the remote control and then select Remove in option menu The selected app is deleted In the region that does not support the Universal Guide press the down directional button on the remote control You can add the apps you want to use often to the Home Screen using Apps To add your favorite apps to the Home Screen refer to quotManaging installed appsquot 40
• Page 41 - English - : Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to on the TV displays the Home Screen automatically when you turn the TV on You can turn this function on or off Press the Select button at the current menu Launching the last used app automatically Settings General Smart Features Autorun Last App Try Now If Autorun Last App is set to on the last used app is automatically run when you turn on the TV You can turn this function on or off Press the Select button at the current menu This function may not be supported depending on the app This function may not be supported depending on the model Launching Samsung Business TV app automatically Settings General Smart Features Autorun Samsung Business TV App If Autorun Samsung Business TV App is set to On Samsung Business TV app is automatically run when you turn on the TV You can also turn this function on or off Press the Select button at the current menu To use the Samsung Business TV app on your TV install the app from Google Play Store or App Store Use the Samsung Business TV app by following the screen instructions on the mobile device When Autorun Samsung Business TV App is set to On while Autorun Last App is turned On the Samsung Business TV app runs automatically when your TV is turned on This is available in Android 60iOS 90 or higher The Samsung Business TV app on the Home Screen is installed automatically after you consent to the service agreement and the collection and use of personal information This function may not be supported depending on the model or geographical area 41
• Page 42 - English - : Automatic casting in Multi View Settings General Smart Features Autorun Multi View Casting When you cast content on your mobile device by using YouTube it automatically appears in Multi View You can turn on or off the function by pressing the Select button It is available on the screen for any broadcast external device or app that supports Multi View This function may not be supported depending on the model Testing Smart Hub connections Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now You can reset the Smart Hub settings To reset Smart Hub enter the PIN The default PIN is quot0000quot You can set the PIN in Settings General System Manager Change PIN Change PIN may not be supported depending on the model or geographical area 42
• Page 43 - English - : Using a Samsung account Create and manage your own Samsung account Settings General System Manager Samsung Account Try Now You can view the entire text of the Terms amp Policy in Settings General System Manager Samsung Account My Account Terms amp Conditions Privacy Policy after logging in to your Samsung account Follow the instructions on your TV screen to create or log in to a Samsung Account Samsung Account can be used on TV mobile device and website with one ID Signing in to a Samsung account Settings General System Manager Samsung Account Sign In Creating a new account Settings General System Manager Samsung Account Create Account 43
• Page 44 - English - : Managing your Samsung account Settings General System Manager Samsung Account My Account When you sign in to your Samsung account you can use the following functions Sign Out When multiple people share the TV you can sign out of your account to prevent others from using it To sign out of your Samsung Account Settings General System Manager Samsung Account move the focus to your accounts icon and then press the Select button When a popup window appears select Sign Out Edit Profile You can edit your account information To protect personal information enter Edit Profile and then Signin Method is set to Enter password when ID is selected high security If you want the TV to log you into your account automatically whenever you turn on the TV click Stay Signed In When the TV is used by multiple people turn off Stay Signed In to protect personal information Payment Info You can view or manage your payment information Back up You can back up the TV settings to your Cloud storage When resetting or replacing the TV you can also restore its settings with the backedup settings TV Registration You can register the current TV or see the registered information You can easily receive services after product registration You can see the registered information or delete it at the Samsung account website httpaccountsamsungcom Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings you can share the favorites and website bookmarks that you registered on other devices Remove Account You can delete an account from the TV Although you have deleted your Samsung account from the TV you are not unsubscribed To unsubscribe from your Samsung Account visit the Samsung Accounts website httpaccountsamsungcom Terms amp Conditions Privacy Policy You can view the user agreement and privacy policy For more information about the terms and conditions privacy policy select View Details 44
• Page 45 - English - : Using Ambient Mode Learn about the functions available in Ambient Mode Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential realtime information such as weather time and news on the TV screen when you are not watching TV This function may not be supported depending on the model In Ambient Mode some functions may not be supported Ambient Mode browser screen Featured Routine Special Edition Mood Relaxation Décor My Album Info Artwork The image on your TV may differ from the image above depending on the model and geographical area When you press the button in Ambient Mode the Ambient Mode browser screen appears at the bottom of the screen In the Ambient Mode browser screen you can select content and change the Ambient Mode settings 45
• Page 46 - English - : 1Function and content preview When you select a category at the bottom of the screen a preview of available functions and content appears here To view detailed information about a content item move the focus to it and then press the up directional button 2 Ambient Settings You can congure the following Ambient Mode settings Available settings may differ depending on the model Auto Brightness Changes the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically If there is no remote control input for the set time the screen goes off Screen Settings You can adjust the settings such as content brightness saturation and color tone Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Color Tone Adjusts the colors of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast Reset All Photos Resets the photos imported from your mobile device or Samsung Cloud This function may not be supported depending on the model 46
• Page 47 - English - : 3 TV You can enter the TV viewing screen 4Selecting a content category You can select your preferred content and background for the Ambient Mode screen This function may not be supported depending on the model You can use the SmartThings app on your mobile device to select the desired content and then change the settings Available content categories may differ depending on the model or geographical area Routine Enjoy a range of routines each displaying content to suit each part of your day or create your very own routines via the SmartThings app Q Collection Provides content that is dedicated to Samsung QLED Special Edition Allows you to enjoy creative artwork and interior design content created by the worlds nest artists and designers Mood Enjoy a range of options to create the right ambience to suit your mood Relaxation Relax with a selection of calming content inspired by nature to soothe your mood Décor Allows you to select content with a sensible and beautiful design 47
• Page 48 - English - : My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen To import photos from your mobile device or Samsung Cloud use the SmartThings app on your mobile device For more information about how to congure the photo settings select View Help This function is available after you select a photo in the My Album category Cinemagraph Provides eyecatching content by giving repetitive movement in part of a photo Info Allows you to select essential realtime information such as weather temperature time and news Artwork Allows you to select content such as world famous photos and artwork Background Theme Allows you to select a background theme provided by Samsung Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme When you use this function there may be a delay in image transmission and optimization depending on network conditions You can set a background theme you created as a background of a content item To set a background theme as the background of a content item press the down directional button while watching the Ambient Mode screen About Ambient Mode You can view information about Ambient Mode 48
• Page 49 - English - : Applying effects to the content When you are enjoying content in Ambient Mode press the down directional button to change the following settings for the content Available functions may not be supported depending on the model or content Weather Filter You can add a weather effect to content Time Filter You can select any background time format for content Photo Filter You can select a photo effect for content Color amp Theme Changes the color or theme of the content Vibes Selects a mood that matches the content Backgrounds Changes the background of the content You can use the SmartThings app on your mobile device to take a picture of a wall and create a custom background For more information select the HowTo icon This function may be a delay in image transmission and optimization depending on network conditions Shadow Effects Applies a shadow effect that you select to the content 49
• Page 50 - English - : Viewing detailed information about the content When you are enjoying content in Ambient Mode press the up directional button to view detailed information about the content Entering the TV viewing screen from Ambient Mode To enter the TV viewing screen from Ambient Mode press the button or select TV in the Ambient Mode browser screen If you press the button when the TV is turned off the TV viewing screen appears 50