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19
How To Obtain Warranty Service:
You must contact Customer Service at
our toll-free number: 1-866-832-4843.
A Customer Service Representative
will attempt to resolve warranty issues
over the phone. If the Customer Service
Representative is unable to resolve the
problem, you will be provided with a
case number and asked to return the
product to SENSIO Inc. Attach a tag to
the product that includes: your name,
address, daytime contact telephone
number, case number, and description
of the problem.
Also, include a copy of the original
sales receipt. Carefully package
the tagged product with the sales
receipt, and send it (with shipping and
insurance prepaid) to SENSIO Inc.’s
address. SENSIO Inc. shall bear no
responsibility or liability for the returned
product while in transit to SENSIO Inc.’s
Customer Service Center.
SO-314758_50011_50031 BRIM_8c Pour over machine_IM_R3.indd 19 2019-04-02 3:27 PM
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