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Help Guide
MDR-10RBT Top > Troubleshooting > Possible causes of symptoms >
Getting Started
BLUETOOTH
One-touch
connection (NFC)
Music
Phone calls
Multi point
connection
Troubleshooting
Important
information
Contents list
One-touch connection (NFC)
Cannot make the one-touch connection.
If the smartphone is in a case, the headset may not react to the
touching. Remove the smartphone from the case.
If the smartphone does not vibrate, start the app on the
smartphone, and move the designated location of the
smartphone close to the N mark on the headset.
Depending on the smartphone or mobile phone you are using,
the NFC sensitivity may not be strong enough to connect the
headset with just one touch. In this case, follow the procedure
described in “Pairing and connecting with an Android
smartphone.”
You cannot make a one-touch connection while charging the
battery because the headset cannot be turned on. Finish
charging first, and then make the one-touch connection.
You cannot make a one-touch connection because the headset
cannot be turned on while it is connected to the INPUT jack.
Remove the connecting cord from the headset.
Music
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