Key parts and components


A INVERTER DIRECT DRIVE MOTOR: The inverter motor directly connected to the tub produces less noise and vibration while offering outstanding durability with a longer lifespan.
B ULTRA CAPACITY & NEVERUST™ STAINLESS STEEL TUB: The efficient design provides ultra large capacity without making the cabinet larger or the drum any deeper for easy installation and use.
C TUB clean: Regular cleaning of the tub on a monthly basis using TUB CLEAN will keep the tub clean and fresh.
D CHILD LOCK: Use this option to disable the controls during a wash cycle. This option can prevent children from changing cycles or operating the machine.
E FRONT CONTROL TOUCH PANEL: The front control touch panel is specially designed to be water resistant with LG's HydroShield™ technology, while also delivering ergonomic efficiency by eliminating the need to have to reach for controls as with traditional rear-control units. In addition, the soft touch buttons also add a premium feel.
F SLAM PROOF™LID: The Slam Proof™ lid is a safety device that closes the lid slowly. The Slam Proof™ hinges allow the lid to close gently and quietly, helping prevent injuries.
G SMART DIAGNOSIS™: If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis™ feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.

A POWER (ON/OFF) BUTTON
B CYCLE SELECTOR BUTTONS
Q START/PAUSE BUTTON
D CYCLE MODIFIER BUTTONS
E SPECIAL CYCLE AND OPTION BUTTONS
F TIME AND STATUS DISPLAY
The time and status display shows the estimated time remaining and cycle progress

A CYCLE STATUS INDICATOR
B DELAY WASH INDICATOR
C ESTIMATED TIME REMAINING
D LID LOCK INDICATOR



1. SORT LAUNDRY AND LOAD THE WASHER
Sort laundry by fabric type, soil level, color and load size, as needed. Open the lid and load items into the washer.
2. CLEANING PRODUCT
Add High-Efficiency (HE) detergent to the detergent dispenser. If bleach or fabric softener is to be used, add these to the appropriate dispenser.
3. TURN ON THE WASHER
Press the POWER button to turn ON the washer. The lights above the cycle buttons will illuminate and a chime will sound.
4. CYCLE SELECTOR BUTTON
Press the Cycle button repeatedly until the desired cycle is selected. The preset Temp., Spin, Soil, Special Care and option settings for that cycle will be shown. Pressing the Start Pause button without selecting a cycle will cause the NORMAL cycle to begin immediately.
5. ADJUST SETTINGS
Default settings for the selected cycle can now be changed, if desired, using the cycle modifier and option buttons.
NOTE: Not all modifiers and options are available on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.
6. BEGIN CYCLE
Press the START/PAUSE button to begin the cycle. The lid will lock, and the washer will agitate briefly without water to measure the weight of the load. If the START/PAUSE button is not pressed within 60 minutes, the washer will shut off and all settings will be lost.
7. ADD GARMENTS LIGHT
The ADD GARMENTS light will illuminate near the beginning of the wash cycle to indicate when it is safe to add items to the load. Press the START/PAUSE button to pause the cycle and add garments to the load. Press the START/PAUSE button to resume the cycle.
NOTE: It is not recommended to add items unless the ADD GARMENTS light is illuminated, as this could result in poor performance.
8. END OF CYCLE
When the cycle is finished, a melody will sound. Immediately remove your clothing from the washer to reduce wrinkling

TEMP.
SPIN
SOIL
SPECIAL CARE
After selecting a cycle, press the SPECIAL CARE button to select additional features for your load.
NOTE:
• To protect your garments, not every feature is available with every cycle.
• If the START/PAUSE button is not pressed within sixty minutes to start the cycle, the control will shut off and all settings will be lost.
SOAK
STAIN CARE™
SPIN ONLY
Use this option to drain the water from the tub and spin out the clothes. This can be used, for example, if the wash cycle is interrupted by a power failure.
RINSE + SPIN
Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics. You can change the spin speed by pressing the SPIN button.
SPECIAL DRAIN FEATURE
ADD GARMENTS
Laundry may ONLY be added to the load at the proper time in the wash cycle. When the ADD GARMENTS light is illuminated, it is safe to pause the cycle and add more items to the load. If garments are added when the ADD GARMENTS light is off, the washer will not adjust for these items which could result in poor performance and/or fabric damage.
NOTE:
NOTE:
COLD WASH™
This option saves energy by using cooler water while increasing the wash and rinse times to maintain wash performance.
NOTE:
DELAY WASH
CUSTOM PGM (PROGRAM)
Custom Program allows you to store a customized wash cycle for future use. It allows you to save your favorite temperature, spin speed, soil level, and other options for a cycle, and then recall them at the touch of a button. To create a custom program:
FABRIC SOFTENER
EXTRA RINSE
WATER PLUS
Use this option to add extra water to wash cycles for improved stain treatment when washing large items.
NOTE:
SIGNAL ON/OFF
CHILD LOCK
TUB CLEAN
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire Owner's Manual, including the Important Safety Instructions, before operating this washer.
CLEANING THE EXTERIOR
CARE AND CLEANING OF THE INTERIOR
TUB CLEAN CYCLE
Some environmental and usage conditions can cause a residue to build up in the tub over time and can lead to a mildewy or musty smell. The Tub Clean cycle is specially designed to remove this buildup using bleach or other cleaners designed specifically for cleaning washing machines. Run the Tub Clean cycle once a month, or more often under heavy use conditions or if odor is present
NOTE:
REMOVING MINERAL BUILDUP
LEAVE THE LID OPEN
CLEANING THE WATER INLET FILTERS

NOTE: An IE error message may blink on the display when the water pressure is weak or an inlet filter is clogged with dirt. Clean the inlet filter
WARNING
STORING THE WASHER
If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, perform the following steps to protect the washer from damage.
PROPER USE OF DETERGENT
WARNING: Do not spray water inside the washing machine. Doing so may cause fire or electric shock.


CARE AND CLEANING OF THE WASHER


Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service:
Problem | Possible Cause | Solutions |
Rattling and clanking noise | Foreign objects, such as keys, coins, or safety pins may be in tub or pump. | Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service. |
Thumping sound | Heavy wash loads may produce a thumping sound. Wash load may be out of balance. | This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. Pause the cycle and redistribute the load after the lid unlocks. |
Vibrating noise | Packaging materials were not removed. Wash load may be unevenly distributed in the tub. Not all leveling feet are resting firmly and evenly on the floor. Floor not rigid enough. | See the Unpacking and Removing Shipping Material section in the installation requirements section. Pause the cycle and redistribute the load after the lid unlocks. See Leveling the Washer in the Installation Instructions section. Make sure that the floor is solid and does not flex. See Flooring in the Installation Requirements section. |
Water leaking | Inlet hose connection is loose at faucet or washer. House drain pipes are clogged. Drain hose has come out of drain or is not inserted far enough. A large item such as a pillow or blanket is above the top of the tub. | Check hoses for leaks, cracks and splits. Check and tighten hose connections. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe. Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1 -2 inches past the flange. Use the BULKY cycle for large or bulky items. Use extra care and never wash more than half a load of items that float, such as pillows. Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub. |
Wrinkling | Washer not unloaded promptly. Washer overloaded. Hot and cold water inlet hoses are reversed. | Always remove items from the washer as soon as the cycle is complete. The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily. Hot water rinse can set wrinkles in garments. Check the inlet hose connections. |
Excessive sudsing | Too much detergent or incorrect detergent. | HE detergents are formulated specifically for High-Efficiency washers and contain suds-reducing agents. Only use detergent with the High-Efficiency (HE) logo. For detergent quantities refer to the How to Use section. |
Staining | Bleach or softener dispensed too soon. Bleach or softener was added directly to the wash load in the tub. Washer was not unloaded promptly- Clothes were not properly sorted. | Dispenser compartment is overfilled causing bleach or softener to dispense immediately. ALWAYS measure bleach to prevent overfilling - one cup maximum. Dispenser drawer closed too quickly causing softener to dispense immediately. Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle. Always remove items from the washer as soon as possible after the cycle is complete. Always wash dark colors separately from light colors and whites to prevent discoloration. Never wash heavily soiled items washed with lightly soiled items. |
Washer will not turn ON | Power cord is not properly plugged in. House fuse is blown, circuit breaker has tripped, or power outage has occurred. | Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz outlet. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. |
Wash cycle time is longer than usual | The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions. | This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary. |
Musty or mildewy odor in washer | Incorrect or too much detergent has been used. Inside of tub was not cleaned properly. | Use only High-Efficiency (HE) detergent in accordance with the manufacturer's instructions. Run the Tub clean cycle regularly. |
Water leaks | Oversudsing of detergent. | Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-Efficiency detergent is the only detergent recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or lightly soiled, or if your water is very soft. Never use more than the maximum amount recommended by the detergent manufacturer. |
Washer will not operate | Control panel has powered off due to inactivity. Washer is unplugged. Water supply is turned off. Controls are not set properly. Lid is open Circuit breaker/fuse is tripped/ blown. Control needs to be reset. START/PAUSE was not pressed after a cycle was set. Extremely low water pressure. Washer is too cold. | This is normal. Press the POWER button to turn the washer on. Make sure cord is plugged securely into a working outlet. Turn both hot and cold faucets fully on. Make sure the cycle was set correctly, close the lid and press the START/PAUSE button. The washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely. Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit. Press the POWER button, then re-select the desired cycle and press the START/PAUSE button. Press the POWER button then re-select the desired cycle and press the START/PAUSE button. The washer will shut off if the START/PAUSE button is not pressed within sixty minutes. Press the POWER button then re-select the desired cycle and press the START/PAUSE button. The washer will shut off if the START/PAUSE button is not pressed within sixty minutes. Press the POWER button then re-select the desired cycle and press the START/PAUSE button. The washer will shut off if the START/PAUSE button is not pressed within sixty minutes. Check another faucet in the house to make sure that household water pressure is adequate If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the POWER button. Otherwise, the display will not come on. |
Washer not filling properly | Filter clogged. Inlet hoses may be kinked. Energy efficiency. Insufficient water supply. The washer lid is open. Energy efficiency. Hot and cold inlet hoses are reversed. Water level is too low | This is a High Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washers. Make sure that both hot and cold water faucets are turned on all the way. The washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely. Check inlet hose connections. Make sure the hot water supply is connected to the hot inlet valve, and the cold water supply is connected to the cold inlet valve. This is a high efficiency washer. The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance. |
Washer will not drain water | Kinked drain hose. Drain located higher than 96 in. above the floor. | Ensure that the drain hose is not kinked. Make sure that the drain hose is no higher than 8 ft. above the bottom of the washer and is no more than 5 ft. away from the washer. |
Poor stain removal | Proper options not selected. Previously set stains. | Heavier soils and tougher stains may require extra cleaning power. Select the Soak or Stain Care feature to boost the cleaning power of the selected cycle. Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pretreating to aid in stain removal. |
Bleach does not dispense | Bleach dispenser cover is not properly installed. Bleach dispenser is dirty or clogged. | Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle. Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that collects in the inside the dispenser may prevent proper dispensing of the bleach. |
Premature dispensing of bleach | Bleach dispenser filled for future load. Overfilling the bleach dispenser. | You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load. Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage items in the tub. ALWAYS measure bleach, but never fill above the MAX line on the dispenser. One cup of bleach is normal, but never add more than one cup. |
Incomplete or no dispensing of detergent | Detergent compartments clogged from incorrect filling. Too much detergent used. Insufficient water supply. Normal residue. | Make sure that detergent and additives are put into the correct dispenser compartments. If liquid detergent is used, make sure that the liquid detergent cup and insert are in the detergent compartment. If powdered detergent is used, make sure that the liquid detergent cup and insert are not used. For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle. Make sure that the suggested amount of detergent is used per the manufacturer's recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High- Efficiency) detergent. NOTE: Always use as little detergent as possible. High-Efficiency washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in washer. Make sure that both hot and cold water faucets are turned on all the way. It is normal for a small amount of detergent to remain in the dispenser. If this residue builds up it can interfere with normal dispensing of products. Refer to the cleaning instructions. |
Water leaks every load | Hoses not installed correctly. | Check all fill and drain hose connections to ensure that they are tight and secure. |
The display shows: | The lid is not closed properly. | Make sure that the lid is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. The washer will not spin unless the lid is locked. If the lid is closed and the lid lock error message is displayed, call for service. |
The display shows: | Lid lock switch error. | Make sure that the lid is closed properly and press the START/PAUSE button. The washer will not operate unless the lid is locked. Make sure that nothing is caught under the lid, including shipping material or clothing. Make sure that the latch mechanism is fully retracted. If the lid is closed and the lid lock error message is displayed, call for service. |
The display shows: | Special Drain Feature. | If the washer is paused during a cycle for more than five minutes, the cycle will be cancelled and any water remaining in the tub will be drained. |
Washer fills with water slowly or not at all, or the display shows: | Water supply faucets are not fully open. Water line hoses are kinked, pinched, or crushed. Water inlet filters are clogged. Water supply pressure to faucet or house is too low. Water supply connected with leak-limiting hoses. | Make sure that the water faucets are fully open. Make sure that the hoses are not kinked or pinched. Be careful when moving the washer during cleaning and maintenance. Clean the inlet filters. See Maintenance in the Care and Cleaning section. Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. Disconnect the inlet hose from the washer and run a few gallons of water through the hose to flush the water supply lines. If flow is too low, contact a plumber to have the water lines repaired. Hoses designed to limit leaks can trip falsely and prevent the washer from filling. The use of leak limiting hoses is not recommended. |
Washer will not turn on | Power cord is not properly plugged in. House fuse is blown, circuit breaker has tripped, or power outage has occurred. | Make sure that the plug is plugged seruely into a grounderd, 3-prong. 120-VAC, 60-Hz. outlet. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. |
The display shows: | Foreign objects, such as coins, pins, clips, etc., caught between the wash plate and the inner basket. | Turn off the washer and then press the Power button. Press the spin speed button without selecting a cycle to drain and spin the load. When the spin is complete, remove the clothes and then find and remove any objects caught in the wash plate. Always check pockets, etc., before washing to prevent error codes or damage to the washer or clothing. |
Water in the washer drains slowly or not at all, or the display shows: | Drain hose is kinked, pinched, or clogged Drain discharge is more than 96 inches above bottom of washer. | Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer. Adjust or repair drain. Maximum drain height is 96 inches (8 ft.) |
The display shows: | The washer has detected an out of balance load. | If the washer detects a load that is too far out of balance to spin, it will display this code while it is attempting to rebalance the load. The washer will add water and try to redistribute the load automatically. As a result, the cycle will take longer than initially estimated. This display is for your information only, and no action is required. |
The display shows: | If the ub rebalance (see above) is not successful, this error will be displayed. The load is too small. Heavy articles are mixed with lighter items. The load is out of balance. | The automatic attempt to rebalance the load was not successful. The cycle has been paused to allow the load to be manually adjusted. Small loads may need additional items to be added to allow the washer to balance the loads. The load may have heavy items loaded with lighter items. Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning. Manually redistribute the load if articles have become tangled preventing the automatic distribution from working properly. |
The display shows : | Water level is too high due to a faulty water valve. | Close the water faucets, unplug the washer, and call for service. |
The display shows: | The water level sensor is not working correctly. | Close the water faucets, unplug the washer, and call for service. |
The display shows: | A motor error has occurred. | Allow the washer to stand for 30 minutes and then restart the cycle. If the LE error code persists, call for service. |
The display shows: | Clutch error. | Mechanical failure. Unplug the washer and call for service. |