User Manual LG WT1501CW 27 Inch Top Load Washer

LG WT1501CW 27 Inch Top Load Washer - Use Manual - Use Guide PDF.
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Owner's manual Washing machine

Features and benefits

Key parts and components

A INVERTER DIRECT DRIVE MOTOR: The inverter motor directly connected to the tub produces less noise and vibration while offering outstanding durability with a longer lifespan.

B ULTRA CAPACITY & NEVERUST™ STAINLESS STEEL TUB: The efficient design provides ultra large capacity without making the cabinet larger or the drum any deeper for easy installation and use.

C TUB clean: Regular cleaning of the tub on a monthly basis using TUB CLEAN will keep the tub clean and fresh.

D CHILD LOCK: Use this option to disable the controls during a wash cycle. This option can prevent children from changing cycles or operating the machine.

E FRONT CONTROL TOUCH PANEL: The front control touch panel is specially designed to be water resistant with LG's HydroShield™ technology, while also delivering ergonomic efficiency by eliminating the need to have to reach for controls as with traditional rear-control units. In addition, the soft touch buttons also add a premium feel.

F SLAM PROOF™LID: The Slam Proof™ lid is a safety device that closes the lid slowly. The Slam Proof™ hinges allow the lid to close gently and quietly, helping prevent injuries.

G SMART DIAGNOSIS™: If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis™ feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.

HOW TO USE

CONTROL PANEL FEATURES

A POWER (ON/OFF) BUTTON

  • Press to turn the washer ON. Press again to turn the washer OFF. Pressing the POWER button during a cycle will cancel that cycle and any load settings will be lost. The lid will unlock after a brief pause.
  • NOTE: If there is any water remaining in the tub after the washer shuts off, it will drain following a four-minute delay. The washer can be restarted any time before the draining begins.However,once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off.

B CYCLE SELECTOR BUTTONS

  • Press the Cycle button repeatedly until the desired cycle is selected. Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the cycle modifier buttons anytime before starting the cycle.
  • NOTE: To protect your clothing, not all settings are available on all cycle selections.

Q START/PAUSE BUTTON

  • Press this button to start the selected cycle. If the washer is running, use this button to pause the cycle without losing the current settings.
  • NOTE: If you do not press the START/ PAUSE button within 60 minutes of selecting a cycle, the washer automatically turns OFF and all cycle settings are lost. Any water remaining in the tub will drain after a four-minute delay.

D CYCLE MODIFIER BUTTONS

  • Use these buttons to adjust the settings for the selected cycle. The setting lights above the buttons illuminate to show the current selection.

E SPECIAL CYCLE AND OPTION BUTTONS

  • These buttons allow you to select special cycles or options.

F TIME AND STATUS DISPLAY

  • The display shows the cycle status and estimated time remaining.

TIME AND STATUS DISPLAY

The time and status display shows the estimated time remaining and cycle progress

A CYCLE STATUS INDICATOR

  • These LEDs will illuminate when a cycle is selected to indicate which stages will run. When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.

B DELAY WASH INDICATOR

  • The Delay Wash Indicator will illuminate when a delay wash is set. The indicator light will turn off once the cycle has started

C ESTIMATED TIME REMAINING

  • When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. Once the START/PAUSE button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured. If Delay Wash is set, the remaining delay time counts down until the cycle begins.
  • NOTE: The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time

D LID LOCK INDICATOR

  • The Lid lock indicator will illuminate once a cycle has started. The indicator light will stay on until the cycle is paused, stopped or has finished.

OPERATING THE WASHER

1. SORT LAUNDRY AND LOAD THE WASHER

Sort laundry by fabric type, soil level, color and load size, as needed. Open the lid and load items into the washer.

2. CLEANING PRODUCT

Add High-Efficiency (HE) detergent to the detergent dispenser. If bleach or fabric softener is to be used, add these to the appropriate dispenser.

3. TURN ON THE WASHER

Press the POWER button to turn ON the washer. The lights above the cycle buttons will illuminate and a chime will sound.

4. CYCLE SELECTOR BUTTON

Press the Cycle button repeatedly until the desired cycle is selected. The preset Temp., Spin, Soil, Special Care and option settings for that cycle will be shown. Pressing the Start Pause button without selecting a cycle will cause the NORMAL cycle to begin immediately.

5. ADJUST SETTINGS

Default settings for the selected cycle can now be changed, if desired, using the cycle modifier and option buttons.

NOTE: Not all modifiers and options are available on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.

6. BEGIN CYCLE

Press the START/PAUSE button to begin the cycle. The lid will lock, and the washer will agitate briefly without water to measure the weight of the load. If the START/PAUSE button is not pressed within 60 minutes, the washer will shut off and all settings will be lost.

7. ADD GARMENTS LIGHT

The ADD GARMENTS light will illuminate near the beginning of the wash cycle to indicate when it is safe to add items to the load. Press the START/PAUSE button to pause the cycle and add garments to the load. Press the START/PAUSE button to resume the cycle.

NOTE: It is not recommended to add items unless the ADD GARMENTS light is illuminated, as this could result in poor performance.

8. END OF CYCLE

When the cycle is finished, a melody will sound. Immediately remove your clothing from the washer to reduce wrinkling

MAIN CYCLE

  • Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best matches the load contents for maximum wash performance and fabric care. Press the Cycle button repeatedly to select the desired cycle.
  • When you select a wash cycle, the light for the corresponding wash cycle will turn on. See page 19, OPERATING THE WASHER, for more details on operating methods.
  • NORMAL: Use this cycle to wash all normal items, except delicate fabrics such as wool or silk.
  • NOTE: Pressing the Start Pause button without selecting a cycle will cause the NORMAL cycle to begin immediately using the default settings.
  • HEAVY DUTY: This cycle is for washing heavily soiled laundry using more powerful wash motions.
  • NOTE: When washing large loads, in order to deliver the best performance, there are brief periods of two minutes or more without agitation. These soak periods are part of the cycle's design, and are normal.
  • BULKY: This cycle is for washing large loads of blankets, bedding, or large items such as pillows or stuffed animals.
  • BRIGHT WHITES™: This cycle is for washing white items only.
  • PRE WASH + NORMAL: Use this cycle to prewash stains without needing to hand-wash. Prompt treatment helps to prevent stains from setting or odors from developing.
  • SPEED WASH: Use the Speed Wash cycle to quickly wash lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments.
  • NOTE: Use very little detergent in this cycle. For additional rinsing, add an extra rinse using the Extra Rinse button.
  • DELICATES: This cycle is for washing lingerie or sheer and lacy clothes which can easily be damaged.
  • DOWNLOADED: If you downloaded a cycle using the Tag On feature, it will be placed in the Downloaded cycle position. Choose the Downloaded cycle to run the downloaded cycle.
  • NOTE: The default cycle for this position is Small Load, used for normally soiled loads with just a few items. The Small Load cycle is also available to download.
  • If you want to wash any waterproof fabrics, please download the Waterproof cycle first, and then select the Downloaded cycle.

CYCLE MODIFIER BUTTONS

  • Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons. Press the button for the desired modifier until the indicator light for the desired setting is lit. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. Due to the high-efficiency nature of this product, water levels may be much lower than expected. This is normal and cleaning/rinsing performance will not be compromised.
  • NOTE: To protect your garments, not every wash/ rinse temperature, spin speed, soil level, or option is available with every cycle. A chime will sound and the LED will not light if a selection is not allowed.

TEMP.

  • TEMP, selects the wash and rinse temperature combination for the selected cycle. Press the TEMP, button until the indicator light for the desired setting is lit. All rinses use tap cold water. The temperature setting cannot be changed once a cycle has started. If you wish to change the wash temperature after the cycle has started, press the Power button to cancel the cycle. Then turn on the machine, reset the cycle with the changed wash temperature, and press Start to restart the cycle.
  • NOTE: If you cancel the cycle after the water has started to fill the tub, you may need to drain the tub (to achieve the new water temperature) and add a small amount of additional detergent to replace any lost during the draining process.
    • Select the water temperature suitable for the type of load you are washing. Follow the garment fabric care labels for best results.
    • Cold rinses use less energy. The actual cold rinse temperature depends on the temperature of the cold water at the faucet.

SPIN

  • Higher spin speeds extract more water from clothes, reducing drying time and saving energy.
  • Press the SPIN button until the desired speed is selected. Some fabrics, such as delicates, require a slower spin speed. To protect your clothing, not all spin speeds are available for all cycles.

SOIL

  • Adjusting the soil level setting will modify the cycle times and/or wash actions. Press the SOIL button until the desired soil level is selected.
  • NOTE: This feature needs more time for heavily soiled loads or less time for lightly soiled loads.

SPECIAL CARE

  • Pressing the SPECIAL CARE button will allow you to select additional features, such as Soak, Stain Care™, Spin Only, and Rinse+Spin. Pressing the SPECIAL CARE button before selecting a cycle will automatically default to the NORMAL cycle with the Soak feature selected.

SPECIAL CARE BUTTON

After selecting a cycle, press the SPECIAL CARE button to select additional features for your load.

NOTE:

• To protect your garments, not every feature is available with every cycle.

• If the START/PAUSE button is not pressed within sixty minutes to start the cycle, the control will shut off and all settings will be lost.

SOAK

  • This option provides a 30 minute presoak prior to the start of the selected cycle. Use the SOAK option to presoak garments to help remove difficult spots or stains on fabrics. At the end of the presoak time, the selected cycle will begin with the same water used for the soak.
  • NOTE: You cannot select the SOAK option in the Tub Clean and Pre Wash + Normal cycles.

STAIN CARE™

  • Use this option for heavily soiled loads that need improved stain treatment. When Stain Care™ is selected, the wash cycle will begin with warm water to help prevent the setting of certain types of stains. Then, as the cycle progresses, hot water will be added to gradually increase the water temperature to help remove stains that require treatment at higher temperatures.
  • NOTE:
    • Best results are obtained with smaller loads (less than 6 lbs.)
    • If you select STAIN CARE™, the COLDWASH™ option is not available

SPIN ONLY

Use this option to drain the water from the tub and spin out the clothes. This can be used, for example, if the wash cycle is interrupted by a power failure.

  1. Press the POWER button to turn on the washer.
  2. Press the SPECIAL CARE button repeatedly until Spin Only is selected.
  3. Press the START/PAUSE button

RINSE + SPIN

Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics. You can change the spin speed by pressing the SPIN button.

  1. Press the POWER button to turn on the washer.
  2. Pressthe SPECIAL CARE button until the RINSE+SPIN indicator light is lit. (The cycle light will turn off.)
  3. Press the START/PAUSE button to start the cycle.

SPECIAL DRAIN FEATURE

  • This washer is equipped with a special feature that is designed to make your washer as safe as possible. If the washer is paused or shut off while there is still water in the tub, the water will drain automatically after several minutes of inactivity. This helps keep children safe by reducing the possibility of water remaining in the tub.
  • Any water remaining in the tub will automatically drain four minutes after the washer has shut off. If the washer is paused and the START/PAUSE button is not pressed within 60 minutes, the washer will shut off and all cycle settings will be lost. Any water remaining will drain four minutes later.
  • The washer can be turned on or restarted any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off.

ADD GARMENTS

Laundry may ONLY be added to the load at the proper time in the wash cycle. When the ADD GARMENTS light is illuminated, it is safe to pause the cycle and add more items to the load. If garments are added when the ADD GARMENTS light is off, the washer will not adjust for these items which could result in poor performance and/or fabric damage.

  1. Press the START/PAUSE button to pause the washer.
  2. Open the lid after it unlocks.
  3. Add your additional items.
  4. Close the lid.
  5. Press the START/PAUSE button. The cycle will resume after the lid locks.

NOTE:

  • The ADD GARMENTS light is an indicator only and is not selected by pressing the SPECIAL CARE button.
  • If the washer remains idle for four minutes after pausing the cycle, the water in the tub will drain.

OPTION BUTTONS

  • Your washing machine features several additional cycle options that customize cycles to meet your individual needs. To use these options, select the desired option AFTER selecting the desired cycle.
  • After selecting the desired cycle and settings, press the cycle option button(s) for the option(s) you would like to add. The button lights when that option is selected. If the selected option is not allowed for the selected cycle, the chime sounds twice to alert you and the LED does not illuminate.

NOTE:

  • To protect your garments, not every option is available with every cycle.
  • If the START/PAUSE button is not pressed within sixty minutes to start the cycle, the control shuts off and all settings are lost.

COLD WASH™

This option saves energy by using cooler water while increasing the wash and rinse times to maintain wash performance.

NOTE:

  • The Stain Care™ feature cannot be selected with the Cold Wash™ option.
  • Wash time increases up to 30 minutes with the Cold Wash™ option.
  • For best wash results, only wash small loads (less than 8 pounds) with the Cold Wash™ option.

DELAY WASH

  • Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle. Each press of the button increases the delay time by one hour, for up to 19 hours. Once the desired delay time is set, press the START/PAUSE button to start the delay time.
  • NOTE: If the START/PAUSE button is not pressed to begin the delay time, the washer automatically shuts off after sixty minutes and all cycle settings are lost.

CUSTOM PGM (PROGRAM)

Custom Program allows you to store a customized wash cycle for future use. It allows you to save your favorite temperature, spin speed, soil level, and other options for a cycle, and then recall them at the touch of a button. To create a custom program:

  1. Press the POWER button to turn on the washer.
  2. Press the cycle button repeatedly until the desired cycle is selected
  3. Press the cycle modifier button to change the desired setting.
  4. Press the cycle option button to add the desired options.
  5. Press and hold the CUSTOM PROGRAM button for three seconds.

FABRIC SOFTENER

  • The fabric softener is dispensed in the final rinse. Select the FABRIC SOFTENER button to optimize the final rinse for use with fabric softener.

EXTRA RINSE

  • This option will add an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics. Liquid fabric softener, if used, is always dispensed in the final rinse.
  • NOTE: You cannot select the Extra Rinse option with the Spin Only option.

WATER PLUS

Use this option to add extra water to wash cycles for improved stain treatment when washing large items.

NOTE:

  • If the washing machine reaches its maximum water level, the WATER PLUS button will have no effect.
  • You cannot select the WATER PLUS option in the Tub Clean and Bulky cycles.

SIGNAL ON/OFF

  • The washing machine plays a melody when the wash cycle has finished. Press and hold the COLD WASH™ button for three seconds to activate or deactivate the melody and button sounds. When no tone is heard, the sounds are off. The volume settings are ON/OFF.

CHILD LOCK

  • Use this option to disable the controls. This feature prevents children from changing cycles or operating the machine. Once the Child Lock is set, it must be deactivated before any controls, except the power button, can be used. Once the washer has shut off, the power button will allow the machine to be turned ON, but the controls will still be locked. When the controls are locked, CL will display alternately with the estimated time remaining.
  • Press and hold the SOIL button for three seconds to activate or deactivate Child Lock.
  • NOTE: Once the controls are locked, they must be manually unlocked to restore operation

TUB CLEAN

  • Use this cycle to clean the tub of the washing machine.
  • Press and hold the FABRIC SOFTENER button for three seconds to activate or deactivate TUB CLEAN.

CARE AND CLEANING

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire Owner's Manual, including the Important Safety Instructions, before operating this washer.

  • Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.

REGULAR CLEANING

CLEANING THE EXTERIOR

  • Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.
  • IMPORTANT: Do not use solvents, cleaning alcohols, or similar products. Never use steel wool or abrasive cleaners because they can damage the surface.

CARE AND CLEANING OF THE INTERIOR

  • Use a towel or soft cloth to wipe around the washer lid opening and lid glass.
  • Always remove items from the washer as soon as the cycle is complete. Leaving damp items in the washer can cause wrinkling, color transfer, and odor. Run the Tub Clean cycle once a month, or more often if needed, to remove detergent buildup and other residue.

TUB CLEAN CYCLE

Some environmental and usage conditions can cause a residue to build up in the tub over time and can lead to a mildewy or musty smell. The Tub Clean cycle is specially designed to remove this buildup using bleach or other cleaners designed specifically for cleaning washing machines. Run the Tub Clean cycle once a month, or more often under heavy use conditions or if odor is present

  1. Remove any clothing from the tub.
  2. Fill the bleach dispenser to the MAX line with liquid chlorine bleach. Do not overfill the bleach dispenser. Overfilling will cause the bleach to dispense immediately. NOTE: For other tub cleaning products, follow the cleaner manufacturer's instructions and recommendations. For powdered cleaning products, add the cleaner to the main wash compartment of the dispenser drawer after removing the liquid detergent dispenser insert
  3. Close the lid and press the POWER button to turn the washer ON. Press and hold the Fabric Softener button for three seconds, then press the START/ PAUSE button to begin the cycle. Selecting any other cycle after Tub Clean has been selected will cause the Tub Clean cycle to be cancelled.
  4. After the cycle ends, open the lid and allow the tub interior to dry completely.

NOTE:

  • Never load laundry while using TUB CLEAN. The laundry may be damaged or contaminated with cleaning products. Make sure to run the Tub Clean cycle ONLY when it is empty.
  • Leave the lid open after finishing the laundry to keep the tub clean.
  • Run the Tub Clean cycle once a month.
  • If mildew or musty smell already exists, run TUB CLEAN for three consecutive weeks.

REMOVING MINERAL BUILDUP

  • If you live in an area with hard water, mineral scale can form on internal components of the washer. Use of a water softener is recommended in areas with hard water.
  • Use a descaler, to move visible mineral buildup. After descaling, always run the Tub Clean cycle before washing clothing.
  • Mineral scale and other spots may be removed from the stainless steel tub using a stainless steel cleaner. Do NOT use steel wool or abrasive cleaners.

LEAVE THE LID OPEN

  • If the washer will not be used for several days, leave the lid open overnight to allow the tub to dry.

MAINTENANCE

CLEANING THE WATER INLET FILTERS

  • If the washer does not fill properly, an error message will show on the display. The inlet valve filter screens could be plugged by hard water scale, sediment in the water supply, or other debris.
  • NOTE: The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Operating the washer with these filters removed could cause a valve to stick open resulting in flooding and/or property damage
  1. Turn OFF both water faucets completely. Unscrew the hot and cold water lines from the back of the washer. IMPORTANT: Always use new, high-quality inlet hoses. Aftermarket hoses are not guaranteed to fit or function correctly. Poor-quality hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of the product warranty.
  2. Carefully remove the filters from the water valves and soak them in white vinegar or a lime scale remover, following the manufacturer's instructions. Be careful not to damage the filters while cleaning.
  3. Rinse thoroughly before reinstalling. Press the filters back into place.
  4. Before reattaching the hoses, flush the hoses and water lines by running several gallons of water into a bucket or drain, preferably with the faucets wide open for maximum flow.

NOTE: An IE error message may blink on the display when the water pressure is weak or an inlet filter is clogged with dirt. Clean the inlet filter

WARNING

  • Unplug the power cord and turn off the faucets before cleaning. Failure to do so may cause electric shock.
  • Do not use the washing machine without the inlet filters. If you use the washing machine without the inlet filters it will cause leaks and product malfunction.
  • If you use the washing machine in an area with hard water, the inlet filter may clog due to lime buildup.
  • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel-do not contact the following parts while the appliance is energized. : pump, motor, noise filter cover, and heater (on applicable models).

STORING THE WASHER

If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, perform the following steps to protect the washer from damage.

  1. Turn OFF the water supply.
  2. Disconnect the hoses from the water supply and drain any water from the hoses.
  3. Plug the power cord into a properly grounded electrical outlet.
  4. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty tub and close the lid. Never use automotive antifreeze.
  5. Press the POWER button, then select SPIN ONLY. Press the START/PAUSE button to activate the drain pump. Allow the drain pump to run for one minute, then press the POWER button to shut off the washer. This will expel some of the antifreeze, leaving enough to protect the washer from damage.
  6. Unplug the power cord, dry the tub interior with a soft cloth, and close the lid.
  7. Remove the inserts from the dispenser. Drain any water in the compartments and let them dry.
  8. Store the washer in an upright position.
  9. To remove the antifreeze from the washer after storage, run a complete Speed Wash cycle using detergent. Do not add laundry to this cycle.

CLEANING THE WASHER

PROPER USE OF DETERGENT

  • Using too much detergent is a common cause of laundry problems. Today's detergents are formulated to be effective without visible sudsing. Be sure to carefully read and follow manufacturer's recommendations for how much detergent to use in your wash. You can use less detergent if you have soft water, a smaller load, or a lightly soiled load.
  • NOTE: U se only low-sudsing, high-efficiency detergent. These detergents can be identified by the HE logo.

WARNING: Do not spray water inside the washing machine. Doing so may cause fire or electric shock.

CARE AND CLEANING OF THE WASHER

  • Lid: Wash with a damp cloth on the outside and inside and then dry with a soft cloth.
  • Exterior: Immediately wipe off any spills. Wipe with damp cloth. Do not touch the surface or the display with sharp objects.
  • Moving and Storage: Contact a service technician to remove water from the drain pump and hoses. Reinstall the foam tub block to protect the washer from damage while moving. Do not store the washer where it will be exposed to outdoor weather conditions.
  • Long Vacations: Be sure water supply is shut off at the faucets. Follow the instructions in the Storing the Washer section if the washer will be exposed to freezing temperatures.
  • Dispenser Drawer: Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and inserts and check for buildup once or twice a month.
  1. Remove the drawer by pulling it straight out until it stops. Lift up on the front of the drawer and pull it completely out.
  2. Remove the inserts from the two compartments. Rinse the inserts and the drawer with warm water to remove buildup from laundry products.
  3. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
  4. Return the inserts to the proper compartments and replace the drawer. Set the drawer into the opening at an angle, then lower it and slide it into place

SPECIFICATIONS

TROUBLESHOOTING

NORMAL SOUNDS YOU MAY HEAR

  • The following sounds may be heard while the washer is operating. They are normal.
  • CLICKING: Lid lock relay when the lid locks and unlocks.
  • SPRAYING OR HISSING: Water spraying or circulating during the cycle.
  • HUMMING OR GURGLING: Drain pump is pumping water from the washer at times during a cycle.
  • WATER SLOSHING SOUND: A liquid in the balance ring around the wash basket helps the basket spin smoothly.

WATER ADDED DURING WASH CYCLE

  • The washer adapts to the load size and type to add more water to the cycle as needed.
  • The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load.
  • The washer may be diluting laundry additives to add to the wash load.

BEFORE CALLING FOR SERVICE

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service:

Problem

Possible Cause

Solutions

Rattling and clanking noise

Foreign objects, such as keys, coins, or safety pins may be in tub or pump.

Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service.

Thumping sound

Heavy wash loads may produce a thumping sound.

Wash load may be out of balance.

This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load.

Pause the cycle and redistribute the load after the lid unlocks.

Vibrating noise

Packaging materials were not removed.

Wash load may be unevenly distributed in the tub.

Not all leveling feet are resting firmly and evenly on the floor.

Floor not rigid enough.

See the Unpacking and Removing Shipping Material section in the installation requirements section.

Pause the cycle and redistribute the load after the lid unlocks.

See Leveling the Washer in the Installation Instructions section.

Make sure that the floor is solid and does not flex. See Flooring in the Installation Requirements section.

Water leaking

Inlet hose connection is loose at faucet or washer.

House drain pipes are clogged.

Drain hose has come out of drain or is not inserted far enough.

A large item such as a pillow or blanket is above the top of the tub.

Check hoses for leaks, cracks and splits.

Check and tighten hose connections.

The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe.

Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1 -2 inches past the flange.

Use the BULKY cycle for large or bulky items. Use extra care and never wash more than half a load of items that float, such as pillows.

Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub.

Wrinkling

Washer not unloaded promptly. Washer overloaded.

Hot and cold water inlet hoses are reversed.

Always remove items from the washer as soon as the cycle is complete.

The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily.

Hot water rinse can set wrinkles in garments. Check the inlet hose connections.

Excessive sudsing

Too much detergent or incorrect detergent.

HE detergents are formulated specifically for High-Efficiency washers and contain suds-reducing agents. Only use detergent with the High-Efficiency (HE) logo. For detergent quantities refer to the How to Use section.

Staining

Bleach or softener dispensed too soon.

Bleach or softener was added directly to the wash load in the tub. Washer was not unloaded promptly-

Clothes were not properly sorted.

Dispenser compartment is overfilled causing bleach or softener to dispense immediately. ALWAYS measure bleach to prevent overfilling - one cup maximum.

Dispenser drawer closed too quickly causing softener to dispense immediately.

Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle. Always remove items from the washer as soon as possible after the cycle is complete.

Always wash dark colors separately from light colors and whites to prevent discoloration.

Never wash heavily soiled items washed with lightly soiled items.

Washer will not turn ON

Power cord is not properly plugged in.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz outlet.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

Wash cycle time is longer than usual

The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions.

This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.

Musty or mildewy odor in washer

Incorrect or too much detergent has been used.

Inside of tub was not cleaned properly.

Use only High-Efficiency (HE) detergent in accordance with the manufacturer's instructions.

Run the Tub clean cycle regularly.

Water leaks

Oversudsing of detergent.

Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-Efficiency detergent is the only detergent recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or lightly soiled, or if your water is very soft. Never use more than the maximum amount recommended by the detergent manufacturer.

Washer will not operate

Control panel has powered off due to inactivity.

Washer is unplugged.

Water supply is turned off.

Controls are not set properly.

Lid is open

Circuit breaker/fuse is tripped/ blown.

Control needs to be reset.

START/PAUSE was not pressed after a cycle was set.

Extremely low water pressure.

Washer is too cold.

This is normal. Press the POWER button to turn the washer on.

Make sure cord is plugged securely into a working outlet.

Turn both hot and cold faucets fully on.

Make sure the cycle was set correctly, close the lid and press the START/PAUSE button.

The washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely.

Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit.

Press the POWER button, then re-select the desired cycle and press the START/PAUSE button.

Press the POWER button then re-select the desired cycle and press the START/PAUSE button. The washer will shut off if the START/PAUSE button is not pressed within sixty minutes.

Press the POWER button then re-select the desired cycle and press the START/PAUSE button. The washer will shut off if the START/PAUSE button is not pressed within sixty minutes.

Press the POWER button then re-select the desired cycle and press the START/PAUSE button. The washer will shut off if the START/PAUSE button is not pressed within sixty minutes.

Check another faucet in the house to make sure that household water pressure is adequate

If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the POWER button. Otherwise, the display will not come on.

Washer not filling properly

Filter clogged.

Inlet hoses may be kinked.

Energy efficiency.

Insufficient water supply.

The washer lid is open.

Energy efficiency.

Hot and cold inlet hoses are reversed.

Water level is too low

This is a High Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washers.

Make sure that both hot and cold water faucets are turned on all the way.

The washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely.

Check inlet hose connections. Make sure the hot water supply is connected to the hot inlet valve, and the cold water supply is connected to the cold inlet valve.

This is a high efficiency washer. The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance.

Washer will not drain water

Kinked drain hose.

Drain located higher than 96 in. above the floor.

Ensure that the drain hose is not kinked.

Make sure that the drain hose is no higher than 8 ft. above the bottom of the washer and is no more than 5 ft. away from the washer.

Poor stain removal

Proper options not selected. Previously set stains.

Heavier soils and tougher stains may require extra cleaning power. Select the Soak or Stain Care feature to boost the cleaning power of the selected cycle. Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pretreating to aid in stain removal.

Bleach does not dispense

Bleach dispenser cover is not properly installed.

Bleach dispenser is dirty or clogged.

Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle.

Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that collects in the inside the dispenser may prevent proper dispensing of the bleach.

Premature dispensing of bleach

Bleach dispenser filled for future load.

Overfilling the bleach dispenser.

You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load. Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage items in the tub. ALWAYS measure bleach, but never fill above the MAX line on the dispenser. One cup of bleach is normal, but never add more than one cup.

Incomplete or no dispensing of detergent

Detergent compartments clogged from incorrect filling.

Too much detergent used.

Insufficient water supply. Normal residue.

Make sure that detergent and additives are put into the correct dispenser compartments. If liquid detergent is used, make sure that the liquid detergent cup and insert are in the detergent compartment. If powdered detergent is used, make sure that the liquid detergent cup and insert are not used. For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.

Make sure that the suggested amount of detergent is used per the manufacturer's recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High- Efficiency) detergent.

NOTE: Always use as little detergent as possible. High-Efficiency washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in washer.

Make sure that both hot and cold water faucets are turned on all the way.

It is normal for a small amount of detergent to remain in the dispenser. If this residue builds up it can interfere with normal dispensing of products. Refer to the cleaning instructions.

Water leaks every load

Hoses not installed correctly.

Check all fill and drain hose connections to ensure that they are tight and secure.

ERROR CODES

The display shows:

The lid is not closed properly.

Make sure that the lid is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. The washer will not spin unless the lid is locked.

If the lid is closed and the lid lock error message is displayed, call for service.

The display shows:

Lid lock switch error.

Make sure that the lid is closed properly and press the START/PAUSE button. The washer will not operate unless the lid is locked.

Make sure that nothing is caught under the lid, including shipping material or clothing.

Make sure that the latch mechanism is fully retracted.

If the lid is closed and the lid lock error message is displayed, call for service.

The display shows:

Special Drain Feature.

If the washer is paused during a cycle for more than five minutes, the cycle will be cancelled and any water remaining in the tub will be drained.

Washer fills with water slowly or not at all, or the display shows:

Water supply faucets are not fully open.

Water line hoses are kinked, pinched, or crushed.

Water inlet filters are clogged.

Water supply pressure to faucet or house is too low.

Water supply connected with leak-limiting hoses.

Make sure that the water faucets are fully open.

Make sure that the hoses are not kinked or pinched. Be careful when moving the washer during cleaning and maintenance.

Clean the inlet filters. See Maintenance in the Care and Cleaning section.

Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. Disconnect the inlet hose from the washer and run a few gallons of water through the hose to flush the water supply lines. If flow is too low, contact a plumber to have the water lines repaired.

Hoses designed to limit leaks can trip falsely and prevent the washer from filling. The use of leak limiting hoses is not recommended.

Washer will not turn on

Power cord is not properly plugged in.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

Make sure that the plug is plugged seruely into a grounderd, 3-prong. 120-VAC, 60-Hz. outlet.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

The display shows:

Foreign objects, such as coins, pins, clips, etc., caught between the wash plate and the inner basket.

Turn off the washer and then press the Power button. Press the spin speed button without selecting a cycle to drain and spin the load. When the spin is complete, remove the clothes and then find and remove any objects caught in the wash plate.

Always check pockets, etc., before washing to prevent error codes or damage to the washer or clothing.

Water in the washer drains slowly or not at all, or the display shows:

Drain hose is kinked, pinched, or clogged

Drain discharge is more than 96 inches above bottom of washer.

Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer.

Adjust or repair drain. Maximum drain height is 96 inches (8 ft.)

The display shows:

The washer has detected an out of balance load.

If the washer detects a load that is too far out of balance to spin, it will display this code while it is attempting to rebalance the load. The washer will add water and try to redistribute the load automatically. As a result, the cycle will take longer than initially estimated.

This display is for your information only, and no action is required.

The display shows:

If the ub rebalance (see above) is not successful, this error will be displayed.

The load is too small.

Heavy articles are mixed with lighter items.

The load is out of balance.

The automatic attempt to rebalance the load was not successful. The cycle has been paused to allow the load to be manually adjusted.

Small loads may need additional items to be added to allow the washer to balance the loads.

The load may have heavy items loaded with lighter items. Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.

Manually redistribute the load if articles have become tangled preventing the automatic distribution from working properly.

The display shows :

Water level is too high due to a faulty water valve.

Close the water faucets, unplug the washer, and call for service.

The display shows:

The water level sensor is not working correctly.

Close the water faucets, unplug the washer, and call for service.

The display shows:

A motor error has occurred.

Allow the washer to stand for 30 minutes and then restart the cycle. If the LE error code persists, call for service.

The display shows:

Clutch error.

Mechanical failure.

Unplug the washer and call for service.



See other models: 32QN650-B 15Z995-U.ARW6U1 A929KVM AP151MBA1 LMF100TMYATMOAY

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LG Electronics WT1501CW Questions and Answers


#1 Can this hold a King size comforter? And, after having it for a
while, would you still buy it?
No, it can not it will barely fit a queen in it and at that it doesnt
seem to get all the water out.


#2 Does the discharge/drain hose come with the washing
machine?
Yes. But it doesn't come with "fill"hoses.


#3 Does this washer have child lock?
You can hear the lid lock when you start it. I am not sure if this
is a child lock or just a general safety feature.


#4 Does anyone have (or had) water leakage issue?
This is the reason I had my washer replaced. The tub was
cracked.