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19
Problem Possible Causes What To Do
Air conditioner The air conditioner • Make sure the air conditioner plug is pushed completely
does not start is unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • On models with control knobs, if a power failure occurs,
turn the air conditioner OFF. When power is restored,
wait 3 minutes to restart the air conditioner to prevent
tripping of the compressor overload.
Air conditioner has Power interruption or • On models with touch pads, when the power is restored,
stopped running power failure occurred. wait 3 minutes to restart the air conditioner to prevent
tripping of the compressor overload. Press the POWER
pad and reset the controls to the desired settings.
Air conditioner does not Airflow is restricted. • Make sure there are no curtains, blinds or furniture
cool as it should blocking the front of the air conditioner.
The temp control may not • On models with touch pads: in COOL mode, press the
be set correctly. Decrease ▼ pad.
• On models with a temperature control knob, turn the
temperature knob to a higher number.
The air filter is dirty. • Clean the filter at least every 30 days.
See the Operating Instructions section.
The room may have been hot. • When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping. • Check for open furnace floor registers and cold air
returns.
• Set the air conditioner’s vent to the closed position.
Cooling coils have iced up. • See “Air conditioner freezing up” below.
Air conditioner Ice blocks the air flow and • On models with a temperature control knob, set the
freezing up stops the air conditioner mode control at HIGH FAN or HIGH COOL with the temp
from cooling the room. at 1 or 2.
• On models with touch pads, set the controls at HIGH FAN
or HIGH COOL and set the thermostat to a higher
temperature.
The remote control The batteries are inserted • Check the position of the batteries. They should be
is not working incorrectly. inserted in the opposite (+) and (–) direction.
The batteries may be dead. • Replace the batteries.
Water drips outside Hot and humid weather. • This is normal.
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside. slants slightly from the case front to the rear.
Water collects in Moisture removed from air • This is normal for a short period in areas with little
base pan and drains into base pan. humidity; normal for a longer period in very humid areas.
Before you call for service… www.GEAppliances.com
Troubleshooting Tips.
Save time and money! Review the chart below first and
you may not need to call for service.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
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