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Problem Possible cause Solution
The machine does
not start.
The battery ca-
pacity is low.
Charge the battery
pack.
The bail switch is
defective.
Replace the bail
switch.
The safety key is
not put in.
Put in the safety
key.
The machine cuts
grass unevenly.
The lawn is rough. Examine the mow-
ing area.
The blade height is
not set correctly.
Adjust the blade/
cutting height to a
higher position.
The machine does
not mulch correct-
ly.
Wet grass clip-
pings attach to the
deck.
Wait until the
grass dries before
mowing.
The mulch plug is
missing.
Install the mulch
plug.
The machine is
hard to push.
The grass is too
tall, or the blade
height is too low.
Increase the blade/
cutting height.
The grass catcher
and the blade
drags in thick
grass.
Empty the grass
clippings from the
grass catcher.
There is a high vi-
bration in the ma-
chine.
The blade is un-
balanced and
worn.
Replace the blade.
The motor shaft is
bent.
1. Stop the mo-
tor.
2. Remove the
safety key and
battery pack.
3. Inspect for
damage.
4. Repair the ma-
chine before
you start it
again.
The machine stops
during mowing.
The blade height is
too low.
Increase the blade/
cutting height.
The battery pack is
out of power.
Charge the battery
pack.
The grass clip-
pings attach to the
deck or the blade.
Remove the bat-
tery pack and
check the deck.
Operation temper-
ature of the ma-
chine is too high.
Cool the machine.
* If you cannot find the solution to these problems, go to the
service center.
7 TECHNICAL DATA
Voltage 48 V
No load speed 3600 / min
Cutting width 410 mm
Cutting height 25-80 mm
Grass catcher capacity 50 L
Weight (without battery
pack)
39.7 lbs 18 kg
Measured sound pressure
level
L
PA
= 83 dB(A) , K = 3
dB(A)
Guaranteed sound power lev-
el
L
WA.d
= 96 dB(A)
Vibration ＜ 2.5 m/s
2
, K = 1.5 m/s
2
Battery model G24B2/G24B4 and other
BAG series
Charger model G24X2C/ G24X2UC2/
G24X2UC4 and other CAG
series
Double-insulated construc-
tion
IPX IPX4
8 WARRANTY
(The full warranty terms and conditions can be found on
Greenworks webpage)
The Greenworks warranty is 3 years on the product, and 2
years on batteries (consumer/private usage) from the date of
purchase. This warranty covers manufacturing faults. A faulty
product under warranty might be either repaired or replaced.
A unit that has been misused or used in other ways then
described in the owner’s manual might be rejected for
warranty. Normal wear, and wear parts are not considered as
warranty. The original manufacturer warranty is not affected
by any additional warranty offered by a dealer or retailer.
A faulty product must be returned to the point of purchase in
order to claim for warranty, together with the proof of
purchase (receipt).
9 EC DECLARATION OF
CONFORMITY
Name and address of the manufacturer:
Name:
GLOBGRO AB
Globe Group Europe
Address: Riggaregatan 53, 211 13 Malmö, Sweden
8
English
EN
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