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ENGLISH-37
Symptom Checklist
I have installed the
Samsung Smart
Home app, but, the
POWERbot fails to be
connected.
fYou can use the product after connecting the wireless router and the
POWERbot through Easy-Setup according to the procedure.
I fail to log into the
Samsung account.
fCheck your ID and password on the screen of the Samsung account.
There appears a
message saying there
is a failure during
Easy-Setup.
fYou may have failed temporarily due to the distance from the wireless router or
other obstacles. Please try again after a while.
The products do not
work even though
the smart phone is
normally connected to
the POWERbot.
fTurn off the Samsung Smart Home app and then run it again, or disconnect
the smart phone from the wireless router and then connect it again. Or turn off
the power supply of the POWERbot, turn it on, wait for a minute or longer, and
then run the Smart Home app again.
The functions of the
Samsung Smart Home
App do not work.
fCheck if the Smart control blocking function of the POWERbot is set. (If the Wi-
Fi indicator is turned off, the Smart control is locked.)
The Samsung Smart
Robot Vacuum App
fails to get started.
fCheck if the POWERbot is connected to the wireless router.
POWERbot is not
connected to Wi-Fi.
fCheck the setting status of the wireless router.
SR2AJ90@@U_3ge_00740B_05_USA.indb 37 2016-08-08 오후 2:34:22
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