You owe it to yourself and your washer to have your machine installed correctly.
Before you start, it is a good idea to go through the following checklist:
Important! Fabric softener must not be used if you have selected the QUICK cycle or the ECO option (refer to page 19).
The buttons require only a gentle touch to activate.
5. Use KEYLOCK mode to lock the buttons on the display, which prevents them from being activated accidently by a washing basket or little fingers (refer to page 10).
6. DELAY START allows you to delay the start of your wash by 5 mins up to 18 hours (refer to page 19).
If you wish to stop your WashSmart™ washer
During a spray rinse or spin, there will be a slight delay while the bowl slows to a stop and the lid is unlocked.
Important! Failure to follow the advice in this guide may result in damage to your garments, and your expectations of wash performance may not be met.
The smooth easy clean buttons require only a gentle touch to activate.
The digital display screen provides feedback on how long the wash cycle has to go, to keep you informed throughout the cycle. The screen also displays your DELAY START selection, should you choose one. The delayed time remaining will show on the screen until the machine starts. The screen will also display messages to help you with the overall running of your machine.
Your WashSmart™ washer will display how many minutes a wash cycle has remaining, so that you can tell at a glance when your washing will be finished. Once you have selected your wash cycle and options, the time the wash cycle will take to complete will be displayed. Please be aware that actual cycle times may vary as they are influenced by a number of factors, eg the flow rate of your water supply, the load size and cycle selection.
Keylock can be used to lock the buttons on your WashSmart™ when not in use. This will avoid accidental button pushes from items left on the lid of the washer and also from any little fingers.
To turn Keylock mode ON or OFF:
Note: when activated, the light above the KEYLOCK button is illuminated.
If Keylock mode is activated:
The lid of your WashSmart™ washer is locked during the wash cycle, ensuring safety for you and your family while it is operating.
The “Lid locked” light (above the START / PAUSE button) is illuminated when the lid lock is activated, letting you know at a glance if you can open the lid or not.
To unlock the lid at any time press START / PAUSE.
The lid will be locked from the start of the cycle, through to the end, unless START / PAUSE is touched.
If the lid is left open, your WashSmart™ washer will be unable to lock the lid, and the cycle will be halted. The machine will beep to alert you and display a warning message on the screen. If this occurs, close the lid and touch START / PAUSE.
Important!
Do not put anything down the lid lock slot in the top deck of your machine. Do not try to disable the lid lock.
Ensure that children or infirmed persons are well supervised when around your WashSmart™ washer.
Your WashSmart™ uses a dual-action wash to give excellent wash performance while taking great care of your clothes. We call this the Eco Active™ wash. The two parts to the Eco Active™ wash are explained below:
Your WashSmart™ washer fills the bowl at the selected temperature with just enough water so that your clothes are 100% saturated. This small amount of sudsy water flows down through the clothes, into the bowl base then up a specially designed portal and back onto the clothes in a cascade effect. This wash action thoroughly dissolves and activates the detergent.
The concentrated solution of detergent and water rapidly targets stains and soils at the fibre-level of fabrics, boosting soil removal and accelerating the wash process.
After recirculating the sudsy water through your clothes for 4 minutes, your WashSmart™ washer will fill with just enough cold water to suspend the clothes in solution. Agitation will then begin, moving soil away from the clothes.
Note: the detergent activating wash is the only time during the cycle that hot water is used (when the machine is completely full the water will be lukewarm). If you need hot water during the agitation part of the wash, select the ALLERGY cycle.
To get the best wash results it pays to sort your clothes before washing.
The care label will tell you about the fabric of the garment and how it should be washed.
Sort clothes according to the type and amount of soil. Some soils suit warmer washes, eg oily soils, while others are best washed in cold water, eg mud, blood.
Sort white fabrics from coloured fabrics.
Wash lint givers and lint collectors separately. Where possible, turn lint collectors inside out see table to right).
Examples of different care label symbols.
Check pockets
Loose items can damage both your washer and your clothes.
Close zippers, hooks and eyes
This is to make sure that these items do not snag on other clothes.
Mend any torn garments or loose buttons
Tears or holes may become larger during washing. Remove any loose bra wires as they can damage your washing machine and/or dryer.
Pretreat any stains
Make sure you use an appropriate surface to apply treatments. Do not use the lid or top of the machine, as damage may occur to these surfaces.
Make sure the water level suits the load size
If manually selecting the water level, select the correct water level by using the mark on the agitator nearest to the top of the load. Ensure the load does not extend above the bottom of the fabric softener dispenser cup, as splashing may occur.
For a balanced load
Note: in the unlikely case of an out of balance load, refer to the Levelling instructions on page 5 to check the machine is correctly levelled.
Important!
Please do not, under any circumstances, attempt to wash an electric blanket in your washer. Also, we do not recommend that you wash curtains in your washer. Sunlight makes them brittle and they may disintegrate during washing
Follow the instructions on the back of the detergent packet as a guide to the correct amount of detergent to use. The correct amount of detergent will vary, depending on the amount of soil in your clothes and the size of your load. Jeans and work clothes may need more detergent, while towels usually need less. The larger your machine, the more detergent you may have to add.
Liquid or powdered detergents
Important! We do not recommend you use nappy sanitisers or bleach to soak items in your WashSmart™ washer. These products are very corrosive to metal surfaces and may seriously damage your machine.
The fabric softener goes into the dispenser cup on the top of the agitator. During the rinse the machine spins to release the fabric softener, delivering it down the agitator stem as the machine fills for the final deep rinse.
If fabric softener is not added to the washer correctly, it may contribute to ‘scrud’ (described below).
Note: The QUICK cycle and ECO option are not designed to be used with fabric softener. This cycle and option do not use a deep rinse so the machine cannot dispense fabric softener correctly.
Always follow the manufacturer’s recommendations on the fabric softener packaging for the correct dosage. The ring on the dispenser cup is a guide only for the maximum amount of fabric softener to add for a full load. Smaller loads require less fabric softener.
When using fabric softener, rinse your dispenser at the end of each wash.
Scrud is the name given to the waxy build-up that can occur within a washer when the fabric softener comes into contact with detergent. This can happen when fabric softener is not added to the machine correctly. This build-up is not brought about by a fault in the machine. If scrud is allowed to build up in the machine, it can result in stains on your clothes and / or an unpleasant smell in your washer.
If you wish to use fabric softener we recommend:
* Refers to the agitation time in the “wash” part of the cycle, not the total time taken to complete a cycle.
** Refers to the length of time when at the maximum speed.
Note: some options may not be available on some cycles for garment care reasons.
Auto water level
Your washer has the ability to automatically select the most efficient water level for the load.
Manual water level selection
The agitator has five levels marked on its stem that can be used to help you select the correct water level. Select the correct water level by using the mark nearest to the top of the load.
Wash temp
WashSmart™ offers 5 wash temperatures, and an additional setting, CONTROLLED COLD.
Note: these temperatures are approximate.
Touch the WASH TEMP button to increase or decrease the wash temperature selected. The wash temperature selected is used in the Eco Active™ part of the wash (refer to page 12). The temperature will be lower for the remaining part of the wash.
The temperature of cold tap water varies widely depending on your location and the season. We have developed CONTROLLED COLD, which adds a small amount of warm water, when necessary, to raise your cold water wash to 20°C for a more effective wash (refer to pages 22 – 24 for detail on how to set CONTROLLED COLD as the default temperature for your cold water wash).
Your washer offers 3 spin speeds: FAST (1100 rpm), MEDIUM (670 rpm) and SLOW (330 rpm), plus an additional NO SPIN option. Simply increase or decrease your spin speed by touching the SPIN SPEED button.
Note: some spin speeds are not available on some cycles for best clothes care (eg HANDWASH cycle).
Use the NO SPIN option to:
When you have selected NO SPIN, the washer will pause at the end of RINSE, beep and the SPIN light will flash to tell you to remove drip dry items.
Press START / PAUSE to begin the spin (the spin speed will be the default speed for your chosen cycle).
Sometimes you may not need to run a full wash cycle. Use WASH ADVANCE to advance the current cycle or to start a cycle at a particular stage, ie to complete a rinse and spin, or to perform a spin only
Eco
Use the ECO option to save water. The ECO option uses a spray rinse which has been specially designed to use at least 25% less water than a traditional rinse. Use this option when you want to use less detergent and less water. However, if you have low water pressure or sensitive skin it is better to use a traditional rinse.
The ECO option has not been designed to be used with fabric softener, as it does not have a second deep rinse to dispense the softener correctly. Fabric softener should not be used if this option is selected.
Note: the ECO option is only available on the REGULAR and HEAVY cycles. If you try to select this option on the HANDWASH, ALLERGY, EASY IRON or QUICK cycles, your washer will skip over the option. The wash cycle will take slightly longer when the Eco option is selected.
There are some wash loads that may not suit being washed using the ECO option. For instance, loads that have a lot of sand or sawdust in them or garments where the colour still runs from them.
Soak
Use the SOAK option to soak clothes at the end of the wash phase. Ensure items are colourfast before using SOAK.
When you select SOAK your washer will soak for a period of 2 hours before completing RINSE and SPIN. During SOAK your washer will agitate for a few seconds every minute.
Important!
DO NOT use your washer to soak items in bleach or sanitiser, and if you’ve soaked items in a bucket, do not tip the contents of the bucket into your machine. The chemicals in these products are very corrosive to metal surfaces and can damage your washer. Rinse and wring items out thoroughly before placing them in your machine.
Delay Start
The DELAY START option can delay the start of the wash cycle by 5 minutes up to 18 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower. Simply touch the MORE
button to scroll through to your desired delayed start time, or to turn delay start off. Touch START / PAUSE to confirm your selection and start the countdown.
Note: we suggest that you avoid using DELAY START for damp, non-colourfast items as this may cause dye run to occur.
To avoid accidentally damaging your clothes there are a few options that your washer will not accept. For example, you cannot select a HOT wash on the HANDWASH or EASY IRON cycles.
Forcing large items into the machine may result in them being damaged during washing. Make sure there is enough room in the machine for items to move when being washed.
Some items float up during the wash (eg duvets/ doonas, water-proof and water-resistant items and pillows). If they sit too high they may touch stationary parts of the machine during agitate or spin. To minimise the chance of this happening, ensure bulky items are pushed back down into the water after fill, and pushed down again to sit below the medium high water level mark on the agitator before spinning. Select a SLOW spin.
Important! To prevent an out of balance load or splash-over we recommend washing all bulky items, including water-proof and water-resistant items, on the HANDWASH cycle.
If you wish to re-spin the load at a faster speed make sure the load is sitting below the medium-high mark before spinning.
Many woollen items carry a “Machine Washable” care claim. The fibres of these woollens have been treated to prevent felting when they are machine washed.
Most handcrafted garments are not made of machine washable wool and we recommend that you wash them by hand only.
Note: some wool underlays and sheepskin products can be washed in a washing machine but could produce excessive amounts of lint that may cause pump blockages.
You can program your WashSmart™ washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the REGULAR cycle to default to a WARM wash or set HEAVY cycle to include a SOAK.
To change your customised wash cycle simply repeat these steps.
After using your washer a number of times you may want to fine tune some of the options to suit your wash needs.
There are a number of pre-set options, which can be altered:
Use this diagram to help you adjust the options, ie select the REGULAR cycle button to modify the wash temperature, select the HEAVY cycle button to change the out of balance (OOB) recovery process, and so on.
3 Use the DELAY START “MORE” button on the panel to scroll through the available settings of your selected option, eg to increase or decrease the temperature of your warm wash temperature, or to change the number of beeps at the end of the cycle.
All wash temperatures can be individually adjusted if you think they are too hot or too cold.
Note: the hot temperature will be the same as the hot water supply temperature.
button to increase or decrease to the desired temperature (the temperature setting options will scroll around). Each increment is equal to approximately 0.5°C.
Controlled Cold
If the temperature of your cold water supply is very low and you choose to do a COLD wash, you will not get an effective wash. The CONTROLLED COLD option solves this problem by adding a small amount of hot water to raise the temperature of the wash to approximately 20°C.
button until “O” is displayed. Your washer will now adjust the cold temperature to approximately 20°C. Each of the remaining settings equals an approximate 0.5°C temperature increase or decrease from this point.
Note: if you always use COLD or CONTROLLED COLD water, we recommend that a WARM or HOT wash be used regularly, eg every 5th wash should be at least a warm one. Warm water is needed to help maintain the cleanliness of your machine.
When your washer is spinning it can sense if the wash load is out of balance. If an out of balance load is detected, the machine will stop and re-try spinning one more time. If it still senses an unbalanced load there are two options the machine can take.
Automatic recovery OFF (the default setting)
Your washer will stop, beep, and show “out-oF-bAL” in three phases on the display screen. You must redistribute the load more evenly yourself. Use this option if you wish to conserve water.
Automatic recovery ON
Your washer will try to automatically correct the out of balance load. It will fill with water and agitate to redistribute the load before trying to spin up again.
To change the out of balance recovery option:
button to turn AUTOMATIC RECOVERY on or off.
The beeps signalling the end of the cycle can be increased or decreased. The default setting is 5 beeps.
To modify the number of beeps sounding at the end of the cycle:
button to increase the number of beeps or for no beeps to sound at the end of the cycle.
You can reset your washer to the settings it left the factory with:
Note: this action will reset the washer to the default settings, exit Option Adjustment mode and restart the washer in normal operating mode.
Touch POWER to exit if you do not wish to reset your washer.
Remember, to save changes and exit from the Option Adjustment mode (ie to return to normal operating mode), touch the POWER button.
If you always wash with cold water, we recommend that a WARM or HOT wash be used at regular intervals, eg every 5th wash should be at least a warm one.
Note: ensure the power is turned off at the wall before cleaning your washer.
Important!
The agitator must be fully pushed onto the shaft when refitting. Tighten the nut firmly by hand. Ensure the agitator is not loose.
If you use fabric softener or do regular cold water washing, it is important that you occasionally clean the inside of your machine. We recommend completing the following cycle 5 – 6 times a year:
Your washer will make sounds that you will not have heard from other clothes washers.
Your washer has a self-cleaning lint system. The machine automatically separates the lint from the wash water, traps the lint between the inner and outer bowls and flushes it out at the end of the wash.
Your washer also offers several ways of reusing the wash and rinse water.
Note: ensure items are colourfast.
Please read the following pages before you call for service.
Your washer is capable of diagnosing its own problems. If your washer gives a musical series of beeps every 5 seconds it is telling you that it has a problem which you can solve using the checklist below.
"no hot” (I am not getting any hot water)
" no CLd” (I am not getting any cold water)
"no tAP” (I am not getting any water)
"out oF bAL” (out of balance)
*The beeps are the same sound your washer makes when you turn it on at the wall.
“Sud LoC” (suds lock – I have too many suds)
“LId LoC” or “LId opn” (lid lock or lid open – I can’t lock the lid or the lid is open)
“too FUL” (too full – I am overloaded)
Three digit fault code displayed on screen
If the machine still will not work call your Fisher & Paykel Dealer or Authorised Repairer to arrange service (refer to page 38).
Pressing POWER does not turn the machine on
Pressing START / PAUSE does not start the fill
Filling continuously
Not spinning properly
Spin speed sounds slower than it should
Machine is continually going out of balance
Too much or too little water when filling on AUTO water level
Noises
Small puddle of water coming from under the machine
Listed below are possible causes and solutions to some common wash problems.
Creasing
Poor soil removal
Linting
Detergent residue
Black or grey marks on clothes
Dye transfer
Tangling
