Refrigerator
User manual
Free Standing Appliance
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English2
Contents
Contents
Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 5
Important safety precautions 6
How to minimize the energy consumption 8
This appliance is intended to be used in household and similar applications such as 9
Additional tips for proper usage 9
Instructions about the WEEE 10
Severe warnings 11
Installation and Usage cautions 17
Installation 20
Refrigerator at a glance 20
Step-by-step installation 23
Operations 26
Feature panel 26
Special features 28
Maintenance 31
Handle and care 31
Cleaning 32
Replacement 32
Troubleshooting 33
General 33
Do you hear abnormal sounds from the refrigerator? 35
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English 3
Safety information
Before using your new Samsung Refrigerator, please read this
manual thoroughly to ensure that you know how to operate
the features and functions that your new appliance offers
safely and efciently.
What you need to know about the safety
instructions
• Warnings and Important Safety Instructions in this
manual do not cover all possible conditions and situations
that may occur. It is your responsibility to use common
sense, caution, and care when installing, maintaining, and
operating your appliance.
• Because these following operating instructions cover
various models, the characteristics of your refrigerator
may differ slightly from those described in this manual and
not all warning signs may be applicable. If you have any
questions or concerns, contact your nearest service center
or nd help and information online at www.samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your appliance. When this product contains ammable gas
(Refrigerant R-600a), contact your local authority in regard
to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air
mixture if a leak in the refrigerating circuit occurs, the size
of the room in which the appliance may be sited depends
on the amount of refrigerant used.
Safety information
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Safety information
English4
Safety information
• Never start up an appliance showing any signs of damage.
If in doubt, consult your dealer. The room must be 1 m
3
in size for every 8 g of R-600a refrigerant inside the
appliance. The amount of refrigerant in your particular
appliance.
• Refrigerant squirting out of the pipes could ignite or cause
an eye injury. When refrigerant leaks from the pipe, avoid
from the product and ventilate the room immediately.
-
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• It is hazardous for anyone other than an Authorised
Service Person to service this appliance. In Queensland
– the authorized Service Person MUST hold a Gas Work
Authorisation or Licence for hydrocarbon refrigerants, to
carry out Servicing or repairs which involve the removal of
covers. (For Australia only)
English 5
Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This
manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal
injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal
injury and/or property damage.
NOTE
Useful information that helps users understand or benet
from the refrigerator.
These warning signs are here to prevent injury to you and
others.
Please follow them carefully.
After reading this section, keep it in a safe place for future
reference.
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Safety information
English6
Safety information
Important safety precautions
Warning; Risk of re / ammable materials
WARNING
• When positioning the appliance, ensure the supply cord is
not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.
• Fill with potable water only.
• Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities, or those who lack experience and
knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person
responsible for their safety.
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Safety information
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision. Children
aged from 3 to 8 years are allowed to load and unload
refrigerating appliances.
• If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance
can be quickly disconnected from the supply in an
emergency.
- It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans
with a ammable propellant in this appliance.
• If the product is equipped with LED lamps, do not
disassemble the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer
or its service agents.
• For the most efcient use of energy, please keep the all
inner ttings such as baskets, drawers, shelves on the
position supplied by manufacturer.
• To get the best energy efciency of this product, please
leave all shelves, drawers and baskets on their original
position.
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Safety information
English8
Safety information
How to minimize the energy consumption
• Install the appliance in a cool, dry room with adequate
ventilation.
• Ensure that it is not exposed to direct sunlight and never
put it near a direct source of heat (radiator, for example).
- Not to block any vents or grilles is recommended for
energy efciency.
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can
then use the low temperatures of the frozen products to
cool food in the refrigerator.
- Do not keep the door of the appliance open for too long
when putting food in or taking food out.
- The shorter time for which the door is open, the less ice
will form in the freezer.
- Clean the rear of the refrigerator regularly. Dust
increases energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufcient air exhaust at the refrigerator base
and at the back wall of the refrigerator. Do not cover air
vent openings.
- Allow clearance to the right, left, back and top when
installing. This will help reduce power consumption and
keep your energy bills lower.
• We recommend the value of clearance to be :
- Right, left, and back side: more than 50 mm
- Top side: more than 100 mm
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English 9
Safety information
This appliance is intended to be used in household
and similar applications such as
- staff kitchen areas in shops, ofces and other working
environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
Additional tips for proper usage
• In the event of a power failure, call the local ofce of your
electric company and ask how long the failure is going to
last.
- Most power failures that are corrected in an hour or two
will not affect your refrigerator temperatures. However,
you should minimize the number of door openings
while the power is off.
- Should the power failure last more than 24 hours,
remove and discard all frozen food.
• The refrigerator might not operate consistently (frozen
contents can thaw or temperatures can become too
warm in the frozen food compartment) if sited for an
extended period of time in a location where ambient air
temperatures are constantly above the temperatures for
which the appliance is designed.
• In case of particular foods, keeping it under refrigeration
can have a bad effect on preservation due to its properties.
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Safety information
English10
Safety information
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts,
wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed
completely.
• The temperature of two star section (sections) or
compartment (compartments) which have two star symbol
( ) is slightly higher than other freezer compartment
(compartments). The two star section (sections) or
compartment (compartments) is (are) based on the
instruction and/or the condition as delivered.
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government ofce, for details of where and
how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
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Safety information
Severe warnings
WARNING
• Connect the power plug in the proper position with the
cord hanging down.
• Do not insert the power plug into a wall socket with wet
hands.
• If the wall socket is loose, do not insert the power plug.
Plug the power plug into the wall socket rmly.
• Never unplug your refrigerator by pulling on the power
cord. Always grip the plug rmly and pull straight out from
the outlet.
• Do not bend the power cord excessively or place heavy
objects on it.
• The appliance must be positioned so that the plug is
accessible after installation.
• Do not plug several appliances and the refrigerator into
the same multiple power strip. The refrigerator should
always be plugged into its own individual electrical outlet
which has a voltage rating that matches the voltage listed
on the refrigerator’s rating plate.
• This provides the best performance and also prevents
overloading of house wiring circuits, which could overheat
the wires and cause a re hazard.
- Failing to do so may result in an electric shock or re
due to electric leakage.
• If the refrigerator emits a burning smell or smoke, unplug
the refrigerator immediately and contact a Samsung
service center.
- Failing to do so may result in an electric or re hazards.
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Safety information
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Safety information
• Do not spray water directly on the inside or outside of the
refrigerator.
- There is a risk of re or electric shock.
• Do not use benzene, thinner, or Clorox (bleach) to clean the
refrigerator.
- There is a risk of re or electric shock.
• If large amounts of dust or water enter the refrigerator,
disconnect the power plug and contact a Samsung
Electronics service center.
- Otherwise there is a risk of re.
• You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from
the refrigerator.
- Current leakage may result in an electric shock, re,
explosion, or problems with the product.
- Never use gas pipes, telephone lines, or other potential
lightning attractors as an electrical ground.
• This refrigerator is for storing food only.
- Do not store pharmaceutical products, scientic
materials, or temperature sensitive products, ammable
objects in the refrigerator.(benzene, thinner, propane
gas, alcohol, ether, LP gas, Ginseng and other such
products)
• Fill the water tank and ice cube trays with potable water
only (tap water, mineral water, or puried water).
- Do not ll the tank with tea, juice, or a sports drink.
They can damage the refrigerator.
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Safety information
• Children should be supervised to ensure that they do not
play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances
between the doors and cabinet are necessarily small. Be
careful when you open the doors if children are in the
area.
• Keep all packaging materials well out of the reach of
children, as packaging materials can be dangerous to
children.
- If a child places a bag over his or her head, the child
could suffocate.
• Do not let children go inside the refrigerator.
- It can cause death from suffocation by entrapment or
personal injury.
• Do not let children hang on the door or door bins. A
serious injury may occur.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not install this appliance in a humid, oily or dusty
location, or in a location exposed to direct sunlight or to
water (rain drops).
- Deteriorated insulation on electrical parts may cause an
electric shock or re.
• Do not install this appliance in a location where gas may
leak.
- This may result in an electric shock or re.
• Do not install this appliance near a heater or ammable
material.
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Safety information
English14
Safety information
• If your refrigerator needs to be repaired or reinstalled,
contact your nearest Samsung service center.
- Failing to do so may result in an electric shock, re,
problems with the product, or injury.
- Unauthorized modications can cause safety problems.
To reverse an unauthorized modication, we will charge
the full cost of parts and labor.
- If the interior or exterior LED lamp has gone out,
contact your nearest Samsung service center.
• Do not insert hands, feet, or metal objects (such as
chopsticks, etc.) into the bottom or the back of the
refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product,
or injury. Do not put a container lled with water on the
appliance.
- If spilled, there is a risk of re or electric shock.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and
cause personal injury or material damage.
• Do not place or use electrical appliances inside
the refrigerator/freezer, unless they are of a type
recommended by the manufacturer.
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Safety information
• Do not use a hair dryer to dry the inside of the refrigerator.
Do not place a lighted candle in the refrigerator to remove
bad odors.
- This may result in an electric shock or re.
• Do not put a fridge shelf into the refrigerator upside down.
The shelf stopper will not work.
- The glass shelf could fall and cause personal injury.
• Bottles should be stored tightly together so that they do
not fall over or out.
• Do not touch the inside walls of the freezer or products
stored in the freezer with wet hands.
- This may cause frostbite.
• Ensure that none of the pipes on the back of the
refrigerator are damaged prior to disposal.
• If a gas leak is detected, avoid any naked ames or
potential sources of ignition, and air the room in which the
appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or re.
• Never stare directly at the UV LED lamp for long periods of
time.
- This may result in eye strain due to the ultraviolet rays.
• This product contains R-600a, a ammable gas, which
is used as the refrigerant. Contact your local authorities
regarding safe disposal of this product.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you
use it.
• Use only the Ice tray provided with the refrigerator.
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Safety information
English16
Safety information
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
• When transporting and installing the appliance, care should
be taken to ensure that no parts of the refrigerating circuit
are damaged.
- Refrigerant leaking from the pipe work could ignite
or cause an eye injury. If a leak is detected, avoid any
naked ames or potential sources of ignition and air
the room in which the appliance is standing for several
minutes.
- This appliance contains a small amount of isobutane
refrigerant (R-600a), a natural gas with high
environmental compatibility that is, however, also
ammable.
• Cyclopentane is used in the insulation. The gases in the
insulation material require a special disposal procedure.
Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• When disposing of this refrigerator, remove the door/
door seals and door latch so that small children or
animals cannot become trapped inside. Children should
be supervised to ensure that they do not play with the
appliance.
- If trapped inside, the child could be injured or suffocate
to death.
• If you won’t be using the refrigerator for a very long
period of time, (3 weeks or more) empty the refrigerator,
unplug it, wipe excess moisture from the inside walls, and
leave the doors open to prevent odors and mold.
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Safety information
Installation and Usage cautions
CAUTION
• Allow sufcient space around the refrigerator and install it
on a at surface.
- Keep the ventilation space in the appliance enclosure or
mounting structure clear of obstructions.
• It is strongly recommended you have a qualied technician
or service company install the refrigerator.
- Failing to do so may result in an electric shock, re,
explosion, problems with the product, or injury.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd
party on this nished appliance are not covered
under Samsung warranty service, nor is Samsung
responsible for safety issues that result from 3rd party
modications.
• Before cleaning or performing maintenance, unplug the
appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Do not clean glass shelves or covers with warm water
when they are cold. Glass shelves and covers may break if
exposed to sudden temperature changes or impacts such
as bumping or dropping.
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Safety information
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Safety information
• Do not keep vegetable oil in your refrigerator’s door bins.
The oil can solidify, making it foul-tasting and difcult to
use. In addition, the open container can leak and the leaked
oil can cause the door bin to crack. After opening an oil
container, it is best to keep the container in a cool and
shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed
oil, etc.
• Do not put glass containers or bottles or carbonated
beverages into the freezer.
- The container may freeze and break, and this may
result in injury.
• Do not re-freeze frozen foods that have thawed
completely.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or
property damage.
• If the refrigerator is disconnected from the power supply,
you should wait for at least ve minutes before plugging it
back in.
• Please dispose of the packaging material from this product
in an environmentally friendly manner.
• Do not store ammable stuff nearby the refrigerator.
• Do not install the applliance nearby the voltage stabilizer.
• Do not use a candle on top of the appliance when a
blackout.
• Do not use a hooking power by direct tapping from the
electric line.
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Safety information
• Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water
(rain drops)
- Deteriorated insulation on electrical parts may cause an
electric shock or re.
• Be careful that your
ngers are not caught in.
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Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to
prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
Refrigerator at a glance
NOTE
The actual image and provided component parts of the refrigerator may differ, depending
on the model and the country.
09
10
11
12
01
02
03
05
04
06
07
08
01 Shelf Fre *
02 Ice Maker *
03 Fresh Room *
04 Egg bin
05 Slide Shelf
06 Deodorizer *
07 Movable VEG Box *
08 Vegetable Drawer *
09 Freezer bin
10 Water Tank *
11 Multi Storage Basket *
12 Bottle bin
* applicable models only
Installation
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Installation
Optional accessories *
Spacer: This helps keep the refrigerator cool.
Cool pack: This helps keep the refrigerator cool.
Ice tray: Used to make ice.
Twist Ice Maker: Used to make ice.
* Your refrigerator may not include optional accessories listed above. Provision of optional
accessories depends on the model and the country.
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Installation
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Installation
To secure more room for storage in the freezer compartment
Remove one or more optional accessories such as cool pack(s), shelf or shelves, twist
ice maker(s), ice storage bins and their supports, all of which can be removed manually
without a tool.
• These optional accessories do not affect thermal and mechanical performance.
• A declared storage volume of the freezer is based on the nonexistence of those optional
accessories.
• To remove both ice makers, remove the right-handed one rst (applicable to Ice Max
models).
• For best energy efciency, make sure all of shelves, drawers, and baskets are placed in
their original position.
Load limit indicator (applicable models only)
The refrigerator has a load limit indicator
on the top right side of the freezer
compartment.
CAUTION
• Do not put or keep food items over the
load limit indicator. Otherwise, energy
efciency may be affected.
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Installation
Step-by-step installation
STEP 1 Select a site
Site requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 10 °C and 43 °C
Clearance
See the pictures and table below for space requirements for installation.
01
02
Model A B C
RT42, RT38 1275 1001 115°
RT39, RT35 1275 1001 115°
RT37, RT32 1221 1040 135°
RT34, RT29 1221 1040 135°
(unit: mm)
01 100 mm
02 more than 50 mm recommended
B
C
A
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Installation
English24
Installation
STEP 2 Spacing (applicable models only)
1. Open the door and locate the provided
spacers (x2).
2. Unpack both spacers and attach them
to the rear of the refrigerator as shown.
They help ventilate air to the rear wall
and save power consumption.
STEP 3 Flooring
• The surface to install the refrigerator
must support a fully loaded refrigerator,
or approximately 90 kg.
• To protect the oor, put a large piece
of cardboard on each leg of the
refrigerator.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to, use a thick paper or cloth such
as old carpets along the movement path.
STEP 4 Adjust the levelling feet
Level the refrigerator by manually
adjusting the levelling feet. Turn the
levelling feet clockwise to lower the
position, or turn counter clockwise to raise.
For safety reasons, adjust the front side a
little higher than the rear side.
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Installation
CAUTION
Before moving the refrigerator, make sure
to turn the levelling feet counter clockwise
so that the bottom of the refrigerator at
least 66 mm from the oor.
STEP 5 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 6 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you
open the door.
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Operations
Feature panel
Fridge
To ensure optimal performance, we recommend setting the temperature to Optimal or .
• To decrease the temperature for strong
cooling, set the temperature control to
level 5-6.
• To increase the temperature for weak
cooling, set the temperature control to
level 1-2.
CAUTION
• If the room temperature is lower than 10 °C, do not set the refrigerator’s Temperature
Controller to 1-2. This may cause problems with the cooling performance.
• When the room temperature is higher than 35 °C, set the Fridge Temperature Controller
on 4-6. This may also cause problems with the cooling performance.
Operations
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Operations
Freezer
To make ice in summer (above 35 °C), set the freezer temperature to Optimal.
RT35/38
RT29/32
• To increase the temperature, slide/turn
the temperature control to the right.
• To decrease the temperature, slide/
turn the temperature control to the left.
In winter, slide/turn the temperature
control to the right-most end.
CAUTION
• To prevent system failure or food spoiling, do not set the temperature to the right-most
end (minimum) in summer (above 35 °C).
• Do not store glass bottles containing liquid in the freezer. Glass bottles will crack or
break into pieces when the liquid freezes.
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Operations
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Operations
Special features
The actual image and special functions of your refrigerator may differ, depending on the
model and the country.
Ice making (applicable models only)
Twist ice maker
A
1. Open the freezer door, and slide open
the ice tray.
2. Fill the tray with water up to the
maximum level (A) marked on the inner
rear of the tray.
3. Slide the tray back into position.
NOTE
The ice making time depends on your
temperature settings.
NOTE
• Make sure the ice cube storage bin is in
place under the ice tray.
• To dispense the ice cubes, turn the
handle of the bin to the right to empty
half of the ice cubes into the bin. Then,
turn it to the left to empty the other
half.
• Take out the bin by slightly twisting and
pulling to the front.
Tray type
A
To make ice cubes, ll the tray with water
up to the maximum level (A) marked on the
inner rear of the tray.
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Operations
To empty the ice tray, hold both ends of
the tray and gently twist to remove the ice
cubes.
Water dispenser (applicable models only)
With the water dispenser, you can dispense water without opening the fridge door. The
water tank must be lled with potable water before use.
To ll the water tank with potable water
Open the door and locate the water tank that is located in the door shelf area.
1. Hold the handgrips on both sides of the
water tank and lift up to remove.
2. Fill the water tank with potable water
up to 2.3 liters. You can remove either
the top cap or the cover and pour water.
NOTE
For rst-time use, clean inside the water
tank.
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Operations
English30
Operations
3. Reinsert the water tank and close the
door. Make sure the water outlet of the
water tank faces forward.
4. Put a water glass under the water outlet
of the dispenser, and gently push the
dispenser lever to dispense water. Make
sure the water dispenser is unlocked.
CAUTION
• The water dispenser is designed to dispense potable water. Fill the water tank only with
potable water. Do not ll with any other liquids.
• Do not ll the water tank excessively, which causes an overow.
• Do not try to ll the water tank without removing it from the door.
• Make sure that water tank is seated properly.
• Do not use the refrigerator without the water tank. This may reduce performance and
efciency.
• To prevent water bouncing, make sure the glass is in line with the dispenser lever.
NOTE
To secure more room, you can use the water tank to store food. In this case, remove the lid
of the tank.
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English 31
Maintenance
Handle and care
Freezer and fridge shelves
• To remove a shelf, rst open the door
completely. Pull the shelf forward, lift
up, and then pull out.
• When reinserting the shelf, make sure
the “Front” label of the shelf faces
forward.
• Do not attempt to tilt the shelf into
position.
Door bins
Slightly lift up and pull out the door bin.
CAUTION
To prevent accidents, empty the door bins
before removing.
Maintenance
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Maintenance
English32
Maintenance
Cleaning
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord of the refrigerator.
2. Use a moistened soft lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord of the refrigerator to turn the refrigerator on.
NOTE
If you have removed any removable parts such as shelves for cleaning, refer to the overall
layout in the What’s included section to make sure you have reinserted correctly.
WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
• Do not put ngers or other objects into the dispenser hole.
Replacement
Deodorizer lter (applicable models only)
A
While holding the top and bottom sides
of the lter case, unlock the lter case to
reveal the deodorizer lter (A). Replace the
lter, and then reinsert the case.
Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a local
Samsung service centre.
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English 33
Troubleshooting
If you encounter an abnormal situation with the refrigerator, rst check the table below
and try the suggestions.
General
Temperature
Symptom Possible causes Solution
Fridge does not
operate.
Fridge temperature
is warm.
• Power cord is not plugged in
properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
sides/rear.
• We recommend that the gap
between the refrigerator and
nearby walls (or cabinets) is
more than 50 mm.
• Vacation mode is activated. • Deactivate vacation mode.
• The refrigerator is
overloaded. Food is blocking
the refrigerator vents.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
Fridge is over-
cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Troubleshooting
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Troubleshooting
English34
Troubleshooting
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior
walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and do
not open the door for a long
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
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English 35
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
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Troubleshooting
English36
Troubleshooting
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds
may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
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Memo
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Memo
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Memo
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Country Contact Center Web Site
AUSTRALIA
1300 362 603 (Other)
1300 425 299 (HHP)
www.samsung.com/au/support
NEW ZEALAND
0800 726 786 (All Product)
0800 6 726 786 (Support for Smart Mobile
Devices)
www.samsung.com/nz/support
DA68-03721W-00
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