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44_ Troubleshooting
PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishwasher leaks • Overfill dispenser or rinse
aid spills.
• Be careful not to overfill the rinse aid
dispenser.
Spilled rinse aid could cause overusing
and lead to overflowing.
Wipe away any spills with a damp cloth.
• Dishwasher isn’t level. • Make sure the dishwasher is level.
Buttons are not
working on power on
state
• Door is open. • When door is opened, buttons are not
working except POWER button. Close
the door and press the button.
• Control lock function is
selected.
• When selected Control lock function,
buttons are not responded. To
unlock this function, hold down the
Control lock button for three (3)
seconds.
Also, Control lock function is released
when power cord is reconnected.
The result of washing performance may be caused by a power supply issue. Try another program
before contacting for service.
INFORMATION CODES
When a fault occurs, the appliance will display information codes to warn you.
Codes Meanings Possible Causes
4C Water supply check
Faucets is not opened, or water intake is
restricted,or water pressure is too low
LC Leakage Some element of dishwasher leaks.
HC Not reaching required temperature Malfunction of heating element
PC Divider valve failed Divider valve failed
AC
Failure of communication between main
PCB with sub PCB
Open circuit or break wiring for the
communication
bC2 Button pressed long time Button pressed 30 seconds
WARNING: If overflow occurs, turn o the main water supply before calling a service. If there is water
in the base pan because of an over fill or small leak, the water should be removed before restarting the
dishwasher.
Troubleshooting
DW5500MM_DD81-02615E-00_EN.indd 44DW5500MM_DD81-02615E-00_EN.indd 44 2018-11-29 10:51:442018-11-29 10:51:44
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