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Care and maintenance
37
Problem Possible Causes Solutions
Icemaker is not
making ice.
Refrigerator was recently installed
or icemaker recently connected.
It may take up to 24 hours for each
compartment to reach the desired
temperature and for the icemaker to begin
making ice.
Icemaker not turned on. Locate the icemaker on/off switch and
confirm that it is in the ON (I) position.
The ice detecting sensor is
obstructed.
Foreign substances or frost on the ice-
detecting sensor can interrupt ice
production. Make sure that the sensor
area is clean at all times for proper
operation.
The refrigerator is not connected to
a water supply or the supply shutoff
valve is not turned on.
Connect refrigerator to the water supply
and turn the water shutoff valve fully
open.
Icemaker shutoff (arm or sensor)
obstructed.
If your icemaker is equipped with an ice
shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped
with the electronic ice shutoff sensor,
make sure that there is a clear path
between the two sensors.
Reverse osmosis water filtration
system is connected to your cold
water supply.
Reverse osmosis filtration systems can
reduce the water pressure below the
minimum amount and result in icemaker
issues. (Refer to the Water Pressure
section.)
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