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The remote
isn’t working.
• Make sure the plastic tab has been removed from the battery compartment.
• Replace the remote battery with a new one.
• Point the remote directly at the Sound Bar when pressing a button.
• If using a Bluetooth connection, some of the buttons on the remote may not be supported by the
streaming application. (e.g., a music streaming app may not support the Back/Fast Rewind button.)
The audio is
distorted in
Bluetooth mode.
• Move the source device closer to the Sound Bar. (Bluetooth signal has a range of up to 30 feet)
• Move the source device away from other devices with a wireless signal. They may be interfering.
• Restart both your source device and the Sound Bar.
• Re-pair the source device with the Sound Bar.
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