User Manual Samsung WA44A3405AW/A4 4.4 cu. ft. Top Load Washer with ActiveWave™ Agitator and Active WaterJet

• User Manual - (English, French, Spanish)

• Energy Guide - (English)

Table of contents

• Overview of your washer
• Step-by-step installation
• Before you start
• Operations
• Maintenance
• Troubleshooting
• Specifications

Washer User Manual

Overview of your washer

Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer.

NOTE

• If you lose an accessory and want to purchase a replacement, contact the Samsung service center (1-800-SAMSUNG (1-800-726-7864)).
• The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.
• Do not reuse old hoses. Only use new water supply hoses when you install the washer. Old water supply hoses can leak or burst causing flooding and property damage.
• Confirm that there are rubber washers inside each coupling of the water supply hoses.

Step-by-step installation

STEP 1 Selecting a location

NOTE

Before you install the washer, make sure the location:

• Has a hard, level surface without carpeting or flooring that may obstruct ventilation.
• Is away from direct sunlight.
• Has adequate ventilation.
• Is not exposed to freezing temperatures (temperatures under 32 °F or 0 °C).
• Is away from heat sources such as oil or gas.
• Has enough space so that the washer doesn’t rest on its power cord.

STEP 2 Connecting the water supply hose

CAUTION: Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.

CAUTION: When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overflow and may damage your property.

CAUTION: Do not connect multiple water supply hoses together to increase the length of the supply hose. Hoses connected this way can leak and the leakage can cause electrical shock. If a hose is too short, replace the hose with a longer, high pressure hose.

1. Connect the ends of the water supply hoses to the hot and cold faucets.

2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier.

CAUTION: When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.

NOTE: After you have connected the water supply hoses to the faucets, ensure that they are connected correctly by pulling the water supply hoses downwards.

3. Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing.

4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer.

CAUTION: The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.

5. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier.

NOTE: To ensure correct water usage, connect both the hot and cold water faucets. If either or both are not connected, the Cool (no fill) LED will flash.

NOTE: If you do not want to use the hot water supply hose, insert the water intake cap into the hot water supply intake hole. In this case, you must select the Cold for the water temperature. If you select the Cold, all the lamps for the water temperature options are turned off.

CAUTION: Confirm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock due to the water leakage.

6. Turn on the hot and cold water supplies and check all the water supply intake connections and the faucets for water leaks.

STEP 3 Connecting the drain hose

The end of the drain hose can be positioned in three ways:

In a Wall standpipe or Floor standpipe

The height of end of standpipe must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm).

If drain pipe are built into the wall with water valves (A), fasten the drain hose to the water hose.

NOTE: Make sure that the connection between the drain hose and the standpipe is not airtight.

In a laundry tub

The height of the tub must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm).

Assemble the supplied Hose guide at the end of the drain hose, and put the hanger on laundry tub. And fasten the drain hose to the leg of laundry tub.

NOTE: Connect the hose guide (A) within 3~5 in (7.6~12.7 cm)* from the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer.

NOTE: The drain hose can be installed to a 96 in (245 cm) maximum, but the draining capability can be reduced at this height. It can cause the washer to have an odor because of remaining water in the drain system.

NOTE: If the drain hose is installed below 39 in (99 cm), water can be drained in cycles due to a siphon phenomenon. It causes the washer to display “4C”.

STEP 4 Leveling your washer

See if the washer is level by checking the position of the tub:

1. Slide the washer into position.

2. Open the lid of the washer, and pour the water into the tub to just below the pulsator level.

3. If the washer is level, the pulsator (A) is positioned at the center of the water as shown in the figure.

If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.

NOTE

• Turn the front leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer.
• Number of leveling feet may differ depending on the models.

STEP 5 Powering your washer

Plug the power cord into a 3-prong, well grounded 120 volt 60 Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker.

Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded electrical outlet.

Test run

Make sure that you install your washer correctly by running the RINSE+SPIN after the installation is complete.

STEP 6 Running a test cycle

Run a test cycle as follows to check if your washer is properly installed.

1. Load about 6 pounds of laundry into the tub.

2. Press POWER to turn on your washer.

3. Select RINSE+SPIN by turning the Cycle Selector.

4. Press START/PAUSE to start the test cycle.

5. The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle.

NOTE: If water leaks while water is being supplied or drained, check the water connections. Refer to the “STEP 2 Connecting the water supply hose” section on page 20 for instructions.

NOTE: If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP 4 Leveling your washer” section on page 24 for instructions.

STEP 7 Run calibration (recommended)

Calibration ensures accurate weight detection by the washer. Make sure the tub is empty before running calibration.

1. Press Power to turn on the washer.

2. Press and hold Temp. and Soil simultaneously for 3 seconds.

3. Press Start/Pause to start calibration.

4. The tub rotates clockwise for approximately 2 minutes.

5. When complete, “0” appears on the display, and the washer turns off automatically.

NOTE: Run Calibration Mode periodically for more accurate weight detection.

Before you start

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

Loading your washer

• Fill the tub with dry, unfolded clothes evenly around in order to enhance washing efficiency and prevent excess wear, or wrinkling of the load.
• For optimal washing performance, make sure the laundry is piled up evenly.
• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar lightweight items.
• When washing big bulky items or a few smaller items that don’t fill the tub completely – a rug, a pillow, stuffed toys, or one or two sweaters, for example – add a few towels to improve spin performance.
• Do not insert bulky items except for Bedding in this cycle.

NOTE: During the spin cycle, the washer may add additional water to redistribute the clothes and correct an imbalance inside the drum.

• When washing heavily soiled loads, do not overload your washer to ensure good cleaning results.

CAUTION

• Inflatable items may cause damage to the laundry or the machine during the wash or drying process.
• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time. Two different-sized blankets in the same load may compromise the drying performance due to unbalanced loads.

To input a blanket (WA45T3200A* models only) Fold the blanket into the blanket-specific net as shown, and then insert in the tub below the plastic area of the tub.

CAUTION: Make sure the laundry is inserted completely.

• Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water leak.
• Do not overload the tub. Make sure no part of the laundry is exposed outside of the tub.

To add a forgotten item:

1. Press START/PAUSE to pause the washer.

2. Wait for the door to unlock automatically, and then open the door.

3. Add the item, close the door, and then press START/PAUSE. The cycle will resume.

NOTE

Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get unbalanced in the tub and cause poor spinning results.

• Separate the beddings by their type before washing.

– If an item is bulky and absorbs large amounts of water during washing, wash that item individually.

– Do not wash light items with items that hardly absorb water together.

– Do not wash duvets or comforters with their covers or bed sheets.

Getting started

1. Load your washer.

2. Add liquid (or powder) detergent and additives to the dispenser (see the "Detergent use" section).

3. Select the appropriate cycle and options for the load (see the "Operations" section).

4. Close the lid.

5. Press START/PAUSE.

6. The Wash Indicator illuminates.

7. The estimated cycle time will appear in the display. The time may fluctuate to indicate the time remaining in the cycle.

NOTE: The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry.

8. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.

NOTE

• When the cycle is complete, the Door Lock indicator will go out and “0” will appear in the display.

• Pressing POWER cancels the cycle and stops your washer.

• The Wash, Rinse, and Spin indicators will illuminate during those portions of the cycle.

Operations

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

Control panel

Cycle overview

Options

Child Lock

Child Lock disables the START/PAUSE button while the washer is operating. This is to prevent children from playing with the washer.

Activating the Child Lock function

Press and hold the Temp. and Water Level buttons simultaneously for approximately 3 seconds.

• Child Lock disables the START/PAUSE button while the washer is operating.
• The Child Lock Indicator blinks.

Using the Child Lock function

If the lid is opened when the Child Lock function is on, “dC” is displayed and an alarm sounds.

• If the water level in the tub is above the safe water level, “dC” is displayed on the LED display and the washer starts to drain water by force after 30 seconds.
• If the water level in the tub is above the safe water level and the Child Lock function is turned on while the lid is open, “CL” is displayed on the LED display, even if the washer is turned off, and the washer drains water by force.
• When Child Lock is on and the washer is off, if the water in the tub is above the safe water level and the lid is opened, “CL” is displayed on the LED display. No alarm sounds, but the washer drains the water. When the draining operation finishes, the power automatically turns off again.
• If you activate the Child Lock function while the washer is running, the Start/ Pause button will not work.
• After the compulsory drain, “CL” blinks at 1 second intervals and the washer enters the “CL” mode. (When the washer is in the “CL” mode, only the Power button works.)
• To cancel the “CL” mode, turn the power off and then on again.
• To cancel the “dC” mode, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp. and Water Level simultaneously for at least 3 seconds.

NOTE

Adding laundry when Child Lock is on

To add laundry, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp. and Water Level simultaneously for at least 3 seconds. See the “Pause Option” section on page 36 for additional details.

Deactivating the Child Lock function

Press and hold both Temp. and Water Level simultaneously for approximately 3 seconds.

• When you deactivate the Child Lock function, the Child Lock indicator is turned off.
• The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves.

WARNING: If a child enters the washer, the child may become trapped and suffocate.

CAUTION

• Once you have activated the Child Lock function, it continues working even if the power is turned off.
• Forcing the lid open can result in injury or damage to the product.

NOTE: To add laundry after you have activated the Child Lock function, you must first deactivate the Child Lock function.

Smart Care

To enable this function, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).

1. When the washer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Water Level and Soil simultaneously for 3 seconds.

2. The washer starts the self-diagnosis procedure and displays an information code if a problem is detected.

3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care.

4. Put the mobile device close to the washer’s display so that the smartphone camera and the washer face each other. The information code will be recognized automatically by the app.

5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE

• The function name, Smart Care, may differ depending on the language.

• If the washer's display reflects light, the app may fail to recognize the information code.

• If the app fails to recognize the information code, you can enter the code manually on the app.

Washing clothes using the cycle selector

Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed.

1. Press POWER.

2. Open the lid.

3. Load the articles of clothing one at a time loosely into the drum, without overfilling it.

4. Add liquid (or powder) detergent, softener, and/or bleach (if necessary) to the appropriate compartments. See the "Detergent use" section on page 37.

5. Close the lid.

6. Use the Cycle Selector to select the appropriate cycle according to the type of material: NORMAL, HEAVY DUTY, DEEP WASH, BEDDING/WATERPROOF, QUICK WASH, DELICATES, and RINSE+SPIN. The relevant indicators will illuminate on the control panel.

7. At this time, you can control the wash temperature and the number of rinse cycles by pressing the appropriate option button.

8. Press START/PAUSE and the wash will begin. The process indicator will light up and the remaining time for the cycle will appear in the display.

Pause Option

To remove or add laundry items, follow these steps:

1. Press START/PAUSE to unlock the lid.

NOTE

The lid cannot be opened when the water is too HOT.

2. Remove or add laundry items.

3. Close the lid, and then press START/ PAUSE to restart the wash.

NOTE: If you have Child Lock on, you must deactivate it first. See page 34.

When the cycle is finished:

After the total cycle has finished, the power will turn off automatically.

1. Open the lid.

2. Remove laundry.

ATC (Auto Temperature Control)

ATC is the control function that the washer controls water temperature with temperature sensor (thermistor).

NOTE: Because there are numerous water temperatures depending on the customer’s environments (cold areas, warm areas, various water temperatures, settings of heater temperature, etc.), ATC function in our washer maintains the certain level of wash temperature to output the best washing performance at each cycle.

NOTE

If you select NORMAL cycle, this cycle is the regulation and UL cycle. Since new washers must reduce the amount of energy usage as a first priority, customers will notice more cold water entering the washer. But, this is normal, not a problem.

In those regulation cycles, Hot temperature is similar to acceptable adult bath-water temperature and warm temperature is similar to comfortable swimming-pool water temperature.

Detergent use

• For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.)

WARNING: For best results, use HE detergents only. Do not use regular detergent, organic detergent, natural detergent or HE detergents with natural ingredients (such as vinegar, baking soda).

NOTE: Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat stains, sort carefully by color and soil level, and avoid overloading.

Features

Automatic dispenser

Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer.

The automatic dispenser must always be in place before you start your washer. DO NOT open the automatic dispenser when your washer is running.

NOTE

• Never exceed the manufacturer’s recommendations when adding detergent.
• This compartment holds liquid detergent for the main wash cycle, which is added to the load at the beginning of the cycle.
• When using powdered detergent, remove the liquid detergent compartment from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.

To add detergent to the automatic dispenser:

1. Open the dispenser drawer.

2. Load the recommended amount of liquid (or powder) detergent into the detergent compartment before you start your wash.

3. Close the drawer slowly and smoothly to avoid spilling, splashing, or premature dispensing of the contents.

NOTE: It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.

NOTE: Do not put chlorine bleach in the dispenser drawer.

Loading the Liquid (or Powder) detergent compartment

1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer.

2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.

NOTE: When adding color-safe bleach with detergent, it is best if both laundry products are in the same form – liquid.

NOTE: When using powdered detergent, remove the liquid detergent compartment (A) from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.

Loading the Bleach compartment

CAUTION: Use the liquid chlorine bleach only.

1. Add chlorine bleach to the bleach compartment (B).

DO NOT exceed the bleach compartment.

NOTE

• Avoid splashing or over–filling the compartment.
• Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly.
• If you prefer to use color–safe, add it to the appropriate detergent compartment. DO NOT pour color–safe bleach into the Bleach compartment.

Loading the fabric softener compartment

1. Pour the recommended amount of liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.

NOTE

• Use the softener compartment ONLY for liquid fabric softeners.
• DO NOT use the Downy Ball* in the fabric softener compartment with this washer. It will not add fabric softener at the appropriate time. Use the detergent compartment. (* Brand names are trademarks of their respective manufacturers.)
• Do not use liquid fabric softener that is too sticky as it may not mix with the water sufficiently.

Maintenance

WARNING: Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.

Cleaning the exterior

1. Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
3. Clean the following as recommended: Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.

Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.

Hard water deposits may be removed, if needed. Use cleaners labeled “Washer safe”.

Storing your washer

Washers can be damaged if water is not removed from hoses and internal components before storage. Prepare your washer for storage as follows:

1. Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load.
2. Turn the water faucets off and disconnect the inlet hoses.
3. Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the drum.

If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your washer to thaw out before use.

Preserving the top cover and the front frame

Do not place any heavy or sharp objects or a detergent box on the washer. They can scratch or damage the top cover of the unit.

NOTE: Since the entire washer has a high-gloss finish, the surface can be scratched or damaged. Avoid scratching or damaging the surface when using the washer.

Cleaning mesh filter

Clean the mesh filter of the water hose once or twice a year.

1. Turn off the washer, and then unplug the power cord.
2. Close the faucet.
3. Loosen and disconnect the water hose from the back of the washer. Cover the hose with a cloth to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve.
5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.
6. Dry the mesh filter completely in a shaded area.
7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.
8. Open the faucet.

NOTE: If a mesh filter is clogged, the “4C” information code appears on the washer’s display screen.

Cleaning the detergent drawer

The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.

1. Pull the dispenser drawer straight back until it stops.

2. While pushing both sides of the dispenser drawer, lift and pull it to remove.

3. Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.

4. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

5. Return the inserts to the proper compartments and replace the drawer by placing the dispenser drawer rail (B) on top of the compartment rail (A) (Tilt the dispenser drawer downward and insert it). Then push the drawer in firmly and slowly.

Self Clean

Certain usage and environmental conditions may result in some residue build-up or odor in the washer tub. To prevent this build-up or odor and keep your washer tub fresh and clean, perform the SELF CLEAN cycle at least once a month or every 20 cycles. Perform the recommended procedure below when using the SELF CLEAN cycle.

1. Remove all items from the washer tub and ensure the tub is empty. Laundry left in the tub during the SELF CLEAN cycle may be damaged.

2. Press POWER.

3. Turn the Cycle Selector to SELF CLEAN.

4. Press START/PAUSE. SELF CLEAN begins.

NOTE

• The water temperature for SELF CLEAN is defaulted to Hot. This temperature cannot be changed.
• In the case where residue is present in the washer tub, add 1 cup (8 fl.oz, 240 ml) of liquid chlorine bleach to the bleach compartment before you start the SELF CLEAN cycle. Do not use or mix any other detergent or chemicals during the SELF CLEAN cycle.
• If necessary, run a RINSE+SPIN Cycle after the SELF CLEAN cycle has completed to help remove any remaining residue.

CAUTION

• Check the washer tub before using the SELF CLEAN cycle. Remove any remaining water in the tub by running a Spin Only cycle prior to starting the SELF CLEAN cycle.
• If there is chlorine bleach left in the washer tub for an extended period of time, rust can occur.

SELF CLEAN reminder

• After 20 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle LED will blink on the control panel for an hour and then turn off automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The next reminder will not appear until another 20 cycles have been completed.

Troubleshooting

Checkpoints

If you encounter a problem with the washer, first check the table below and try the suggestions.

If a problem persists, contact a local Samsung service center.

Information codes

The washer may display information codes to help you understand what is occurring with your washer better.

For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).

Specifications