
01 Fridge / °F
°C
02 Power Cool
03 Freezer / Power Freeze
04 Ice Maker / Filter Reset *
05 Water/Ice / Dispenser Lock
06 Door Alarm / Control Lock
07 Sabbath Mode
* applicable models only
NOTE
01 Fridge / °F
°C (3 sec)
| Fridge |
You can use the Fridge button to set the fridge temperature. • Press Fridge repeatedly to select a desired temperature between 34 °F (1 °C) and 44 °F (7 °C). - The temperature indicator displays the currently set or selected temperature. |
°F °C |
You can also use the Fridge button to switch the temperature scale between Celsius and Fahrenheit. To switch the temperature scale, press and hold Fridge for 3 seconds to change the current temperature scale. |
02 Power Cool
Power Cool speeds up the cooling process at maximum fan speed. This is useful to quickly cool food that spoils quickly, or after the door is left open for some time. The fridge keeps running at full speed for several hours and then returns to the previous temperature. Press and hold Power Cool for 3 seconds.
The corresponding indicator (
) lights up, and the refrigerator will speed up the cooling process for you.
03 Freezer / Power Freeze (3 sec)
| Freezer | The Freezer button can be used to set the freezer temperature, or to activate Power Freeze. Available temperatures are between 5 °F (-15 °C) and -8 °F (-23 °C). |
| Power Freeze |
Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for 50 hours and then returns to the previous temperature. • To activate Power Freeze, press and hold Freezer for 3 seconds. The corresponding indicator ( • To deactivate, press and hold Freezer for 3 seconds again. The freezer returns to the previous temperature setting. • To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer. NOTE Using Power Freeze increases power consumption. Make sure you turn it off and return to the previous temperature if you do not intend to use it. |
04 Ice Maker / Filter Reset (3 sec)
| Ice Maker |
Press Ice Maker to turn the ice maker on or off. The ice maker has 3 indicators (
NOTE
Turn off Rapid Ice to save energy. Twin Ice-Maker models only (RF27T5241** )
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| Filter Reset |
After about 6 months (and typically, about 300 gallons (1200 L) of water), the Filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced. When this happens, replace the filter, and then press and hold Ice Maker for 3 seconds. The filter lifecycle will be reset and the Filter indicator turns off. NOTE
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05 Water/Ice / Dispenser Lock (3 sec)
| Water/Ice | You can dispense chilled water, cubed ice, or crushed ice. To dispense, press Water/Ice. The corresponding indicator turns on. |
| Dispenser Lock (Dispenser panel / Dispenser lever) |
To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water/Ice for more than 3 seconds. If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated. NOTE
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06 Door Alarm / Control Lock (3 sec)
| Door Alarm | If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. You can toggle the alarm on and off by pressing Door Alarm. The alarm is enabled by factory default. If the door is left open for 5 minutes, internal lights (in the fridge and freezer) will blink for 10 seconds and then turn on. The whole process will be repeated every minute for 5 minutes. This is to alert hearing-impaired users that a door is open. Note that this function is normal. |
| Control Lock |
To prevent accidental setting changes, press and hold Door Alarm for 3 seconds. The main panel will be disabled and the Lock indicator ( NOTE Control Lock on the main panel does not affect the dispenser. The dispenser operates independently and so does the dispenser lever. To lock the dispenser and the dispenser lever, use the Dispenser Lock function. |
07 Sabbath Mode
The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically.
NOTE
08 Cooling Off
Cooling Off mode (also called Shop mode) is designed for use by retailers when they are displaying refrigerators on a retail floor.
In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the compressors do not run so neither the refrigerator nor the freezer become cold.
To enter or exit the Cooling Off mode, press and hold Fridge and Power Cool simultaneously for 6 seconds. Then, when the display blinks, press Door Alarm.
When the Cooling Off mode is on, the refrigerator chime sounds, and the refrigerator shows “0” on the fridge temperature display and “FF” on the freezer temperature display.

01 Water / Lock
02 Cubed Ice
03 Crushed Ice
01 Water / Lock (3 sec)
| Water | To dispense chilled water, press Water. The corresponding indicator turns on. |
| Lock (Dispenser panel / Dispenser lever) |
To prevent the use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds. If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated. When dispenser lock is on, the indicator blinks if any button on the dispenser panel is pressed or the dispenser lever is pressed. NOTE The Lock on the dispenser panel does not affect the controls on the main panel. To lock the main panel, use the Control Lock function on the main panel. |
02 Cubed Ice
Press Cubed Ice to dispense cubed ice. The corresponding indicator turns on.
03 Crushed Ice
Press Crushed Ice to dispense crushed ice. The corresponding indicator turns on.
Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
To dispense water with ice

NOTE
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:
NOTE
Diagnosis

If ice does not dispense, first check the ice maker.
CAUTION
If You Turn the Ice Maker Off
If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together, making it difficult to remove them.
To remove the ice bucket, see the Ice bucket (applicable models only) section on page 45.
NOTE
Water clouding
Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds.
Ice bucket (applicable models only)
If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.
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If the ice bucket is not firmly inserted, turn the Helix (A) 90 degrees, and then try again. |
CAUTION
NOTE
Fridge shelves
The appearance of the shelves differs by model.
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NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented.
CAUTION
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Door bins
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CAUTION
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Fridge drawers Vegetable / fruit drawers
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Gently lift up the front of the drawer and slide out.
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Wide Pantry
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1. Fully open the freezer drawer. 2. Lift the lower ice bucket to remove. |
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Upper basket
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Lower basket
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CAUTION
Interior and exterior
WARNING
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
Ice / Water dispenser
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.
Rear panel

To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.
CAUTION Do not remove the rear panel cover. Electric shock may occur.
Water filter
WARNING
The Filter Reset indicator (
) turns red to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off.
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1. Shut off the water supply line. 2. Turn the knob of the filter cartridge 90 degrees counterclockwise (1/4 turn). The filter cartridge unlocks. 3. Pull out to remove the cartridge. - If the water filter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge. - To prevent water leaks from the filter opening, pull the cartridge straight out while removing it. 4. Insert a new filter cartridge. Use only Samsung-provided or approved filters. 5. Turn the cartridge knob clockwise to lock into place. 6. Press and hold Ice Maker on the main panel for 3 seconds to reset the life cycle detector. The Filter Reset indicator ( 7. When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line. |
NOTE
Reverse osmosis water filtration system
The water pressure of the water supply system to a reverse osmosis water filtration system must be between 30 to 120 psi (206 to 827 kPa). The water pressure of the reverse osmosis water filtration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specifications:
For more information or servicing, contact a licensed plumbing professional.
Ordering a new filter
To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web.
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at samsung or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
Temperature
| Symptom | Possible causes | Solution |
| Fridge/freezer does not operate. Fridge/freezer temperature is warm | Power cord is not plugged in properly. | Properly plug in the power cord. |
| Temperature control is not set correctly. | Set the temperature lower | |
| Refrigerator is located near a heat source or direct sunlight | Keep the refrigerator away from direct sunlight or a heat source. | |
| Not enough clearance between refrigerator and nearby walls or cabinets. | Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets. | |
| Energy Saver mode is activated. | Deactivate Energy Saver mode. | |
| The refrigerator is overloaded. Food is blocking the refrigerator vents. | Do not overload the refrigerator. Do not allow food to block vents. | |
| Fridge/freezer is over-cooling. | Temperature control is not set correctly. | Set the temperature higher. |
| Interior wall is hot | Refrigerator has heat-proof piping in the interior wall. |
To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure
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Odors
| Symptom | Possible causes | Solution |
| Refrigerator has odors. | Spoiled food. | Clean the refrigerator and remove any spoiled food. |
| Food with strong odors. | Make sure strong smelling food is wrapped airtight. |
Frost
| Symptom | Possible causes | Solution |
| Frost around the vents. | Food is blocking the vents. | Make sure no food blocks the refrigerator vents. |
| Frost on interior walls. | Door is not closed properly. | Make sure food does not block the door. Clean the door gasket. |
Condensation
| Symptom | Possible causes | Solution |
| Condensation forms on the interior walls. | If door is left open, moisture enters the refrigerator. | Remove the moisture and do not leave a door open for extended periods of time. |
| Food with high moisture content. | Make sure food is wrapped airtight. |
Water/ice (dispenser models only)
| Symptom | Possible causes | Solution |
| Water flow is weaker than normal. | Water pressure is too low. | Make sure the water pressure is between 30 to 120 psi (206 to 827 kPa). |
| Ice maker makes a buzzing sound. | The ice maker function is activated, but the water supply to the refrigerator has not been connected. | Press Ice Maker. |
| Ice maker does not make ice. |
Ice maker has just been installed. | You must wait for 12 hours for the refrigerator to make ice. |
| Freezer temperature is too high. | Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm ambient air. | |
| Dispenser panel Lock is activated. | Deactivate dispenser panel Lock. | |
| Ice maker is off. | Turn on the ice maker. | |
| Ice does not dispense. |
Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks). | If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker |
| Ice bucket is not properly inserted. | Make sure the ice bucket is properly inserted. | |
| Water line is not connected properly or water supply is not on. |
Check if the water line is installed correctly. Check if the water line stop cock is closed.
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| Water does not dispense. |
Water line is not connected properly or water supply is not on. |
Check if the water line is installed correctly. Check if the water line stop cock is closed.
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| Dispenser panel Lock is activated. | Deactivate dispenser panel Lock. | |
| A third-party water filter was installed. |
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| Water filter indicator turns on or blinks. | Replace the water filter. After replacing, reset the filter indicator sensor. |
Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG(726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
These sounds are normal.
When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease.





Reference file: Samsung RF27T5201WW 36 Inch French Door Refrigerator
Additionally, the document applies to other Samsung models: RF27T5201, RF27T5241