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14
TROUBLESHOOTING
You may try to solve the following simple problems by yourself.
If they cannot be solved, please contact the after-sales department.
Problem
Cause
Solution
Will not start
Power cut.
The power plug is not
plugged tight.
Appliance overloaded.
The safety cutout has
activated
Check electricity supply.
Check the power socket, make sure
the plug is correctly inserted.
Ensure there is not too much within
the appliance
Press the reset button on the rear of
the appliance.
External hot
or burning
smell
The lint filter is dirty.
The uptake or exhaust
duct is dirty.
Make sure the lint filter is clean.
Check to ensure the vent pipe is
unobstructed.
Clothes are
too dry
The machine is too full.
Clothes not removed
after the program has
finished.
The clothes aren’t
sorted properly.
The drying temperature
is too high.
Make sure the machine is not
overloaded.
Take out the clothes immediately
following completion f the program.
Observe the maintenance label on
clothes.
Clothes
shrink
Too dry.
Observe the maintenance label on
clothes. If prone to shrinking they
should examine the clothing when dry.
Use the iron dry setting or remove the
clothes early and then complete drying
by hanging until fully dry.
Hairball on
clothes
It is normal for synthetic
fibre and permanent
press fibre to cause
hairballs. This is due to
rubbing while washing /
drying.
Use fabric softener to lubricate the
fibre.
Turn garments inside out to reduce
rubbing.
Noises while
operating.
Wet clothes moving
within the drum
This is normal.
Air bumping
Bumping of the drum
due to steam expelled.
This is normal
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