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Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaet.
Guarantee restrictions
The shaving heads (cutters and guards) are not covered by the terms of
the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Centre in
your country.
Problem Possible cause Solution
Reduced shaving
performance.
The shaving heads are dirty. You
have not cleaned the shaver well
enough or you have not cleaned
it for a long time.
Clean the shaver thoroughly before you
continue shaving. See chapter ‘Cleaning and
maintenance’.
Long hairs obstruct the shaving
heads.
Clean the cutters and guards with the cleaning
brush supplied. See chapter ‘Cleaning and
maintenance’, section ‘Every month: shaving
heads’.
The shaving heads are damaged
or worn.
Replace the shaving heads every 2 years
for optimal shaving results. See chapter
‘Replacement’.
The shaver does
not work when
I push the on/off
slide upwards.
The rechargeable battery is
empty.
Charge the battery. See chapter ‘Charging’.
The shaver is not connected to
the mains.
Put the mains plug in the wall socket.
Skin irritation. Your skin needs time to get used
to the Philips shaving system.
Skin irritation during the rst 2-3 weeks of use
is normal. After this period, the skin irritation
usually disappears.
ENGLISH12
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