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42 English
Troubleshooting
Troubleshooting
Information codes
Code symbol
Meaning Solution
Oven sensor malfunction.
1. Press OFF/CLEAR, and then
restart the oven.
2. If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power.
The oven is overheating.
Check the Control PBA NTC sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal
malfunction.
Oven vent blocked.
1. If oven vent or cover air is
blocked by aluminum foil
or others, remove that and
restart oven.
2. To reset error, disconnect
power or tap 'OFF' after
opening the oven door at
least 60 seconds.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Problem Cause Action
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode
was selected.
See page 21.
The oven racks have not
been positioned properly
for the foods being
cooked.
See page 19.
Incorrect cookware or
cookware of improper
size is being used.
See page 18.
The oven temperature
needs to be adjusted and
recalibrated.
See page 27.
There is aluminum foil
on racks and/or oven
bottom.
Remove foil.
The clock or timers are
not set correctly.
See page 23.
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page 22.
The oven door was not
closed during broiling.
See page 21.
The rack has not been
properly positioned.
See the broiling guide on page
22.
NX60T8111SS_AA_DG68-01223A-00_EN+MES+CFR.indb 42 2020-03-27 11:51:20
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