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23EN
Cannot access BD-Live features.
 Make sure that this player is connected to


 Make sure that the network installation is


 Make sure that the Blu-ray disc supports
BD-Live features.
 


Network
Wireless network is not found or distorted.
 Make sure that the network is correctly


 Make sure that the network installation is


 Make sure that the wireless network is
not disturbed by microwave ovens, DECT
phones, or other neighboring Wi-Fi devices.
 If the wireless network does not work
properly, try a wired network installation


Browse PC works slowly.
 Look in your wireless router’s user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
 You need a high speed Internet connection
for your router.
YouTube and Picasa do not work.
 Make sure that the network is correctly


 Make sure that the network installation is


 Check the router connection (refer to the
user manual for the router).
YouTube and Picasa work slowly.
 Look in your wireless router’s user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
 You need a high speed Internet connection
for your router.
3D videos
Cannot see 3D effects
 Make sure that 3D output is turned on(see


 Make sure that the disc title being played is
Blu-ray 3D compliant.
 Make sure that the TV is 3D and HDMI
compliant, and the TV is set to 3D mode
(refer to the TV's user manual).
 Make sure that the 3D glasses are activated
(refer to the TV’s user manual).
BDP3380_05_UM_EN.indd 23 1/18/2012 11:17:15 AM
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