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22 EN
picture display. Or wait for 10 seconds for
auto recovery.
 If this player is connected to an
unauthorized display device with an HDMI
cable, the audio and video signals may not
be output.

 Make sure that the disc contains high-

 Make sure that the TV supports high-

Sound
No audio output from the TV.
 Make sure that the audio cables are
connected to the audio input of the TV.
 Make sure that the TV is switched to the
correct source input for this player.
No audio output from the loudspeakers of
the external audio device (home theater or

 Make sure that the audio cables are
connected to the audio input of the audio
device.
 Switch the external audio device to the
correct audio source input.
No sound on HDMI connection.
 You may not hear any sound from the
HDMI output if the connected device
is non-HDCP compliant or only DVI-
compatible.
No secondary audio output for Picture-in-
Picture feature.
 When [Bitstream] under the [HDMI
Audio] or [Digital Audio] menu is selected,
interactive sound like secondary sound for
Picture-in-Picture feature is muted. De-
select [Bitstream].
Play
Cannot play a disc.
 Clean the disc.
 Make sure that the disc is correctly loaded.
 Make sure that this player supports the

 Make sure that this player supports the
region code of the DVD or BD.
 For DVD±RW or DVD±R, make sure that



complete.

extension is correct.

USB storage device, connect this player to
a TV through HDMI.
DivX subtitles do not display correctly.



extension name supported by this player
(.srt, .sub, .txt, .ssa, or .smi).
Cannot read the contents of a connected USB
storage.
Make sure that the format of the USB
storage device is compatible with this
player.

storage device is supported by this player.
For a USB HDD (a portable hard disc
drive), an external power source may be
needed.
'No entry' or 'x' sign is displayed on the TV.
The operation is not possible.
EasyLink feature does not work.
 Make sure that this player is connected
to the Philips brand EasyLink TV, and the



BDP3380_05_UM_EN.indd 22 1/18/2012 11:17:15 AM
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