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Before you call for service…
ge.com
Consumer Support
Operating Instructions
Safety Instructions Installation Instructions Troubleshooting Tips
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
or do not burn evenly inserted in the electrical outlet. grounded outlet.
Burner hole or slits on the side • Remove the burner heads and caps and clean them
of the burner may be clogged. with a sewing needle or twist-tie. Make sure you do not
enlarge the holes. Check and clean the electrode
area for burned-on food or grease.
Improper burner assembly. • Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very Improper air to gas ratio. • If range is connected to LP gas, contact the person
large or yellow who installed your range or made the conversion.
Clock does Plug on range is not completely • Make sure electrical plug is plugged into a live,
not work inserted in the electrical outlet. properly grounded outlet.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Oven controls improperly set. • See the Using the oven section.
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly
Shelf position is incorrect. • See the Using the oven section.
Incorrect cookware or cookware • See the Using the oven section.
of improper size being used.
Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself! section.
adjustment.
Clock not set correctly. • See the To set the clock section.
Aluminum foil used improperly • See the Care and cleaning of the range section.
in the oven.
Oven bottom not securely • See the Installation of the range section.
seated in position.
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