The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
Product Specifications
Included Accessories
Required Accessories
WARNING: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products.
WARNINWARNING: To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
Operation Overview
1. Sort laundry and load the washer.
2. Add cleaning products.
3. Turn on the washer.
4. Select a cycle.
5. Adjust settings.
6. Begin cycle.
7. End of cycle.
NOTE: The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle.
Sorting Laundry
CAUTION:
Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads made up of similar items.
Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.
Colors
Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.
Lint Type
Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)
How to Sort Laundry
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.
Loading the Washer
WARNINWARNING: Clothing or articles that are waterproof or water- resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
General Tips
- Do not press down on items while stacking them in the drum.
- Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.
Bulky Items
Small Items
About Detergent Use
This washer is designed for use with only HE (High-Efficiency) detergents.
Single-Use Detergent Packs / Gel or Tablet Detergents
Using the Dispenser
To add cleaning products to the automatic dispenser:
1. Open the dispenser drawer.
2. Load the laundry products into the appropriate compartments.
3. Gently close the detergent dispenser drawer before starting the cycle.
CAUTION :Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer. These products can damage the washer’s finish and controls.
Pre-wash Detergent Compartment
Add liquid or powdered detergent to this compartment when using the Pre-wash option. Always use HE (High-Efficiency) detergent with your washer.
Main Wash Detergent Compartment
Liquid Bleach Compartment
This compartment holds liquid bleach, which is dispensed automatically at the proper time during the wash cycle. The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water, not bleach.
WARNING Do not mix chlorine bleach with ammonia or acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death.
NOTE
Fabric Softener Compartment
This compartment holds fabric softener, which is automatically dispensed during the final rinse cycle. Either powdered or liquid fabric softener may be used.
Control Panel Features for the Washer
1. Power On/Off Button
NOTE: If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off. b Cycles
2. Press a button to select the desired cycle.
3. Start/Pause Button
If the washer is running, use this button to pause the cycle without losing the current settings.
NOTE: If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.
4. Cycle Modifier Buttons
5. Option and Extra Function Buttons
Remote Start
Use a smartphone to control your washer remotely.
- For more information, see SMART FUNCTIONS in this manual.
Wi-Fi
When the washer is connected to a home Wi-Fi network, the f icon on the control panel is lit.
- To connect the washer to the LG ThinQ application, press and hold the Temp. button for 3 seconds.
Time and Status Display
1. Wi-Fi Indicator
2. Remote Start Indicator
3. Door Lock Indicator
4. Signal Indicator
5. Estimated Time Remaining
NOTE: Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured.
6. AI DD Indicator
NOTE: The AI DD functionality may vary depending on the environment and model.
7. Cycle Status Indicators
About Modifier Buttons
Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.
NOTE:
Temp.
Make sure the wash temperature is suitable for the type of load you are washing.
Spin
Higher spin speeds extract more water from clothes, reducing drying time and saving energy.
Soil
Adjusting the soil level setting will modify the cycle times and/or wash actions.
Your washer includes several additional cycle options to customize cycles to meet your individual needs.
NOTE
The LED for the option will light when the option is selected.
To protect your garments, not every option is available with every cycle.
A chime will sound twice and the LED will not light if the selected option is not allowed for the selected cycle.
Special Cycles
Sanitary
This cycle washes clothes at a high temperature.
Tub Clean
This is a special cycle designed to clean the inside of the washer.
Steam
Adding this option to a wash cycle helps provide superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash.
Steam may not be clearly visible during steam cycles. This is normal. Too much steam could damage clothing.
Do not use steam with delicate fabrics such as wool and silk, or easily discolored fabrics.
WARNING
Do not touch the door during steam cycles. The door surface can become very hot and can cause severe burns. Allow the door lock to release before opening the door.
Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns.
Turbo Wash
Adding this option reduces the cycle time while still providing similar wash performance to the same cycle without Turbo Wash.
NOTE
This option cannot be used with all cycles.
This option defaults to on for Normal and Heavy
Duty wash cycles.
Extra Rinse
This option adds an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics.
Press the Extra Rinse button to add additional rinses to the cycle.
Using the Pre-wash Option
This option adds a pre-wash (for about 15 - 17 minutes) for improved cleaning of heavily soiled or stained clothing.
NOTE
If you select Pre-wash after putting the detergent directly in the drum, the detergent may be washed away, reducing the washing performance.
Control Lock
Use this function to disable the controls. This function can prevent children from changing cycles or operating this washer.
NOTE
The function does not lock the door.
Once this function is set, all buttons are locked except the Power button.
When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle.
Turning off the power will not reset this function.
You must deactivate this function before you can access any other options and functions.
Locking/Unlocking the Control Panel
Turn on the power.
Press and hold the Soil button for 3 seconds to activate/deactivate this function.
When the function is deactivated, a chime will sound and the remaining time for the current cycle will reappear on the display.
Signal
The washer plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off.
To turn the function on/off, press and hold the
Extra Rinse button for 3 seconds.
Drum Light
The drum is equipped with a white LED light that illuminates when the washer is turned on. This light automatically turns off when the door is closed and the cycle starts.
Press and hold the Pre-wash button for 3 seconds during the cycle to turn on the drum light.
The drum light will turn off automatically after 4 minutes.
OPERATION-DRYER
Using the Dryer
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
Operation Overview
Clean the Lint Filter.
If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance. Make sure to reinstall the filter, pressing down until it clicks firmly into place.
Load the Dryer.
Load the dryer with the wet laundry from the washer. If the load is extra large, you may need to divide it into smaller loads for proper performance and fabric care.
Turn on the Dryer.
Press the Power button to turn on the dryer. The cycle LEDs will illuminate and a chime will sound.
Select a Cycle.
Press a cycle button to select a cycle. The preset temperature, dry level, and option settings for that cycle will be shown.
Adjust Settings.
Default settings for the selected cycle can now be changed, if desired, using the cycle modifier and option buttons.
Not all modifiers and options are available on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.
Begin Cycle.
Press the Start/Pause button to begin the cycle. The cycle can be paused at any time either by opening the door or by pressing the Start/Pause button.
If the Start/Pause button is not pressed within a certain time, the dryer shuts off and all settings are lost.
End of Cycle
When the cycle is finished, the chime will sound. Immediately remove your clothing from the dryer to reduce wrinkling. If
Wrinkle Care is selected, the dryer will tumble briefly every few minutes to help prevent wrinkles from setting in the clothes.
Check the Lint Filter Before Every
Load
Always make sure the lint filter a is clean before starting a new load; a clogged lint filter will increase drying time. To clean, pull the lint filter straight up and roll any lint off the filter with your fingers. Push the lint filter firmly back into place.
See Regular Cleaning for more information.
Always ensure the lint filter is properly installed before running the dryer. Running the dryer with a loose or missing lint filter will damage the dryer and articles in the dryer.
Loading the Dryer
General Tips
Combine large and small items in the same load.
Close zippers, hooks and drawstrings to prevent these items from snagging or tangling on other clothes.
NOTE
Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly.
Grouping Similar Items
For the best drying results, and to reduce the possibility of damage to clothing, sort clothes into loads that can be dried with the same drying cycle.
Different fabrics have different care requirements, and some fabrics will dry more quickly than others.
Woolen Items
Always follow fabric care labels before drying woolen items in a dryer. After the cycle, the items may still be damp. Do not repeat the cycle. Pull the items to their original shape if needed and lay them flat to finish drying.
Woven and Loopknit Materials
Some woven and loopknit materials may shrink, depending on quality.
Permanent Press and Synthetics
Do not overload your dryer. Take out permanent press items as soon as the dryer stops to reduce wrinkles.
Baby Clothes and Nightgowns
Always check the manufacturer’s instructions.
Rubber and Plastics
Do not dry any items made from or containing rubber or plastics such as:
Aprons, bibs and chair covers
Curtains and tablecloths
Bath mats
Fiberglass
Do not dry fiberglass articles in your dryer. Glass particles left in the dryer could be picked up by your clothes the next time you use the dryer and irritate your skin.
Fabric Care Labels
Sort and dry laundry according to care labels, size, and fabric type. Do not overload the dryer. This will save energy and time and give the best drying performance.
Control Panel
Control Panel Features for the Dryer a Power Button
Press the button to turn the appliance on. Press again to turn the appliance off.
NOTE
Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. b Cycles
Press a button to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display. c Start/Pause Button
Press and hold this button to start the selected cycle. If the appliance is running, use this button to pause the cycle without losing the current settings.
NOTE
If you do not press the Start/Pause button to resume a cycle within a certain time, the appliance turns off automatically and all cycle settings are lost. d Cycle Modifier Buttons
Press these buttons to select additional cycle options. Press and hold any button marked with an asterisk for 3 seconds to activate a special function. e Extra Options and Functions
Use these buttons to select the desired options for the selected cycle. Not all options are available for each cycle.
Remote Start
With the LG ThinQ app, you can use a smartphone to control your appliance remotely.
Wi-Fi
Press and hold the Temp. button for 3 seconds to initiate the connection of the appliance to the LG
ThinQ application.
Time and Status Display a Wi-Fi Indicator
This indicator is lit when the product is connected to a home Wi-Fi network. b Remote Start Indicator
This indicator lights up when the Remote Start feature is activated. c Flow Sense Indicator
The Flow Sense duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money. d Signal Indicator
This indicator lights up when the end-of-cycle and button tones are turned on. e Estimated Time Remaining
When a drying cycle is selected, the estimated drying time for the selected cycle is displayed. This time will change if you select extra options for the cycle.
The cycle time on Sensor Dry cycles may fluctuate as the appliance recalculates drying time for optimal results. f AI Sensor Dry Indicator
This feature optimizes drying times and temperatures by detecting the laundry's characteristics.
The indicator lights up when the Normal cycle is selected with the Normal dry level, except when the
Energy Saver option is turned on. g Lint Filter Status Indicator
K lights up at the beginning of the cycle to remind you to check the lint filter. It also lights up if the lint filter needs to be cleaned or is missing.
If the lint filter is not inserted, the icon will light up and the appliance will not operate. h Cycle Status Indicators lights up when the appliance is in the drying stage. lights up when the appliance is in the cool down stage.
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Press the button for the desired modifier to open the modifier’s screen.
Temp.
Use this button to adjust the temperature setting.
This allows precise care of fabrics and garments.
Press the Temp. button repeatedly to scroll through available settings.
Dry Level
Use this button to select the dryness level for the cycle. Press the Dry Level button repeatedly to scroll through available settings.
The appliance will automatically adjust the cycle time according to the selected dryness level.
Selecting More or Very will increase the cycle time, while Less or Damp will decrease the cycle time.
Use a Less or Damp setting for items that you wish to iron.
Time Dry
Use this button to manually select the drying time, from 20 to 60 minutes, in 10-minute increments.
Use this for small loads or to remove wrinkles.
Options and Extra Functions
Your dryer includes several additional cycle options to customize cycles to meet your individual needs.
Select the desired option after selecting the desired cycle and settings.
NOTE
The LED for the option will light up when the option is selected.
To protect your garments, not every option is available with every cycle.
A chime will sound twice and the LED will not light up if the selected option is not allowed for the selected cycle.
Steam
Adding the Steam option to a dry cycle helps reduce wrinkles and odor in fabrics.
WARNING
Do not touch the door during steam cycles. The door surface can become very hot.
Do not attempt to reach into the dryer during a steam cycle. Steam can cause severe burns.
NOTE
Steam may not be clearly visible during steam cycles. This is normal.
Do not use steam with delicate fabrics such as wool, silk, or easily discolored fabrics.
When the filter/duct is clogged, this option may not have optimal results.
When the steam function is operating, the drum will stop to allow steam to stay in the drum.
Steam Fresh
This cycle uses the power of steam to quickly reduce wrinkles and odors in fabrics. It brings new life to wrinkled clothes that have been stored for an extended time and makes heavily wrinkled clothes easier to iron. It can also be used to help reduce odors in fabrics.
Press the Power button to turn on the dryer.
Press and hold the Steam button for 3 seconds.
To add an option, select Wrinkle Care.
Press Start/Pause to start the cycle.
NOTE
Steam may not be clearly visible during the steam cycles. This is normal.
Do not use Steam Fresh with items such as wool, wool blankets, leather jackets, silk, wet clothes, lingerie, foam products, or electric blankets.
Wrinkle Care
Selecting this option will tumble the load periodically for up to 3 hours after the selected cycle, or until the door is opened. This is helpful in preventing wrinkles when you are unable to remove items from the dryer immediately.
Press the Wrinkle Care button before you start a drying cycle.
NOTE
When the option is set, a rectangle with a dashed line and ENd appears on the display until the feature is off.
When the option is set, only the Power button works after the drying cycle ends.
When a drying cycle is running, pause the cycle first to set the option.
Always turn off the appliance before unloading the clothes.
Reduce Static
This option injects steam late in the drying cycle to reduce the static electricity caused by dry fabrics rubbing together.
Energy Saver
This option helps to reduce the energy consumption of the Normal cycle, depending on the load size. When the Energy Saver option is selected, the cycle begins with an air dry section and the drying time is increased.
Control Lock
Use this function to disable the controls. This function can prevent children from changing cycles or operating this dryer.
NOTE
The function does not lock the door.
Once this function is set, all buttons are locked except the Power button.
When the controls are locked, CL and the remaining time are alternately shown on the display during the dry cycle.
Turning off the power will not reset this function.
You must deactivate this function before you can access any other options and functions.
Locking/Unlocking the Control Panel
Turn on the power.
Press and hold the Time Dry button for 3 seconds to activate/deactivate this function.
When the function is deactivated, a chime will sound and the remaining time for the current cycle will reappear on the display.
Signal
The dryer plays a melody when the dry cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off.
To turn the function on/off, press and hold the
Reduce Static button for 3 seconds.
Drum Light
The drum is equipped with a white LED light that illuminates when the dryer is turned on. This light automatically turns off when the door is closed and the cycle starts.
Press and hold the Wrinkle Care button for 3 seconds during the cycle to turn on the drum light.
The drum light will turn off automatically after 4 minutes.
SMART FUNCTIONS
Using LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Remote Start
Control the appliance remotely from the LG
ThinQ application.
Downloaded
Download new and specialized cycles that are not included in the standard cycles on the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.
Cloud Cycle
The Cloud cycles include many cycles which are started from the Cloud and offer various options. However, the downloaded cycle is deleted from the appliance when the power is turned off.
Tub Clean Coach (Washer)
Find out how many cycles remain before it is time to run the Tub Clean cycle.
Venting Tips (Dryer)
Access tips for optimizing dryer ventilation.
Energy Monitoring
Keep track of the appliance's power consumption and how it is affected by your selected wash cycles and options.
Smart DiagnosisTM
This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Push Alerts
When the cycle is complete or the appliance has problems, you will receive a push message.
Settings
Set various options on the appliance and in the application.
NOTE
If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.
This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.
Before Using LG ThinQ Application
Check the distance between the appliance and the wireless router (Wi-Fi network).
If the appliance is too far from the router, the signal strength becomes weak. It may take a long time to connect or installation may fail.
Turn off the Mobile data or Cellular Data on your smartphone.
Connect your smartphone to the wireless router.
NOTE
To verify the Wi-Fi connection, check that the f icon on the control panel is lit.
The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
The network connection may not work properly depending on the Internet service provider.
The surrounding wireless environment can make the wireless network service run slowly.
If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
If the security protocol of the router is set to
WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
Using the Washer/Dryer Remotely
Remote Start
Use a smartphone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle.
Using Remote Start
Load the laundry.
Press the Power button.
Press and hold the Remote button for 3 seconds to enable the remote control function.
Start a cycle from the LG ThinQ application on your smartphone.
NOTE
Once this function is enabled, you can only start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled.
If the door has been opened, you cannot start a cycle remotely.
Disabling Remote Start Manually
When the function is activated, press and hold the
Remote button for 3 seconds.
Downloaded Cycle
You can download new and specialized cycles that are not included in the standard cycles on the appliance.
Appliances that have been successfully connected can download a variety of specialty cycles specific to the appliance.
Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.
NOTE
Only one downloaded cycle can be stored on the appliance at a time.
Cloud Cycle
Use the LG ThinQ app to start cycles with various options. Cloud cycles are deleted from the appliance once the power is turned off.
Smart DiagnosisTM Function
Use this feature to help you diagnose and solve problems with your appliance.
NOTE
For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
The feature may be subject to change without prior notice and may have a different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the
LG ThinQ application.
Launch the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible diagnosis method.
Launch the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
Press the Power button to turn on the appliance.
Do not press any other buttons.
Hold the mouthpiece of your phone in front of the appliance.
Washer: Hold the phone to the right of the
Start/Pause button.
SMART FUNCTIONS 35
Dryer: Hold the phone to the left of the
Power button.
Press and hold the Steam + Extra Rinse
Washer) / Steam + Reduce Static (Dryer) buttons for 3 seconds or until the audible tones start. Hold the smartphone mouthpiece to the logo until the data transfer is complete.
Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.
After the data transfer is complete, the diagnosis will be displayed in the application.
NOTE
For best results, do not move the smartphone while the tones are being transmitted.
MAINTENANCE
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance.
Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the appliance. Doing so may cause discoloration or damage to the appliance, or may cause a fire.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump, valve, motor, control board.
Washer
Regular Cleaning
Care after Wash
After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture.
Wipe the body of the washer with a dry cloth to remove any moisture.
Leave the door open to dry the drum interior.
WARNING
Make sure children and pets do not climb into the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle.
Cleaning the Exterior
Proper care of your washer can extend its life.
Door:
Wash with a damp cloth on the outside and inside and then dry with a soft cloth.
Exterior:
Immediately wipe off any spills.
Wipe with a damp cloth.
Do not touch the surface or the display with sharp objects.
Cleaning the Drum
Over time, residue may build up in the drum, leading to mildew or a musty odor. Run the Tub
Clean cycle monthly to remove residue and prevent odor.
NOTE
Make sure to run the Tub Clean cycle only when the drum is empty. Never load laundry while using this cycle. The laundry may be damaged or contaminated with cleaning products.
Run the cycle more often under heavy use conditions or if odor is already present.
If mildew or musty smell already exists, run this cycle once a week for three consecutive weeks.
Remove any clothing from the drum.
Add cleaning agents.
For other drum cleaning products, follow the cleaner manufacturer’s instructions and recommendations.
Do not exceed the maximum fill line when adding bleach or powdered cleaners.
Powdered cleaners may remain in the drum after cleaning.
Close the door and press the Power button.
Select the Tub Clean cycle and press the
Start/Pause button to begin the cycle.
After the cycle ends, open the door and allow the drum interior to dry completely.
WARNING
Make sure children and pets do not climb into the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle.
NOTE
If you use a descaler or drum cleaner during the
Tub Clean cycle, use the Speed Wash option to rinse the washer drum before running your next wash cycle.
Automatic Alert for Tub Clean
When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle to clean the washer drum. The frequency of the automatic alert’s appearance depends on how often the washer is used. However, the message will generally appear every one to two months.
Removing Mineral Buildup
In areas with hard water, mineral scale can form on internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer.
Use of a water softener is recommended in areas with hard water.
Use a descaler to remove visible mineral buildup on the washer drum.
After descaling, always run the Tub Clean cycle before washing clothing.
Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked in stainless steel cleaner.
Do not use steel wool or abrasive cleaners.
Leaving the Door Open
After you finish using the washer, leave the door open overnight to allow air to circulate and dry the drum. This helps prevent odors.
Cleaning the Dispenser Drawer
Leaving detergent in the detergent dispenser drawer for an extended period of time or using the washer for a long period of time may cause the build-up of residue in the detergent dispenser drawer. Remove and clean the detergent dispenser drawer once or twice a month.
WARNING
Do not spray water inside the washer. Doing so may cause fire or electric shock.
Turn off the washer, and unplug the power cord.
Pull the drawer straight out until it stops.
Press down hard on the disengage button a and pull the drawer completely out.
Remove the inserts from the drawer.
Clean the inserts and drawer with warm water.
Use a soft cloth or brush to clean and to remove any residue.
Do not use soap when cleaning the drawer and inserts.
Wipe off any moisture with a dry towel or cloth after cleaning.
To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
Replace the drawer.
Cleaning the Door Seal
Clean the door seal once a month to prevent build-up of dirt.
CAUTION
Cleaning the door seal with undiluted bleach may cause malfunction of the door seal and washer parts. You must add water to the bleach before using it.
Wear rubber gloves and protective goggles.
Dilute 3/4 cup (177 mL) of liquid chlorine bleach in 1 gallon (3.8 L) of water.
Wipe around the door seal.
Soak a sponge or a soft cloth in this diluted solution and wipe all around the door seal.
Wipe up any moisture with a dry towel or cloth after cleaning.
Leave the door open to allow the door seal to dry completely.
Cleaning the Water Inlet Filters
If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris.
WARNING
The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply.
Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage.
CAUTION
Do not use the washer without the inlet filters.
Doing so will cause leaks and malfunction.
If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup and require more frequent cleaning.
Turn off the washer, and unplug the power cord.
Turn off hot and cold water faucets.
Unscrew the hot and cold water hoses from the back of the washer.
Remove the filters from the water valves carefully.
Use pliers to pull out the filters from the water valves.
Remove foreign objects and soak the filters in white vinegar or a lime scale remover.
If using a lime scale remover, follow the manufacturer’s instructions. Be careful not to damage the filters while cleaning them.
Rinse filters thoroughly and press them back into place.
Flush then reattach the water hoses.
Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow.
NOTE
An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.
Cleaning the Drain Pump Filter
The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects.
WARNING
Opening the drain filter will result in water overflowing if there is water in the drum. Use a bucket if the drum is not completely drained before you open the drain filter.
Using the washer without the drain filter or with an incorrectly assembled drain filter may cause leaks or malfunction of the washer.
Turn off the washer, and unplug the power cord.
Open the drain pump filter cover.
Drain any remaining water.
Unclip the drain hose and remove the plug from the drain hose to drain the remaining water.
Remove the pump filter.
Twist the pump filter counterclockwise to remove.
Clean the pump filter and opening.
Reassemble the plug onto the drain hose and reclip the drain hose.
Insert the drain pump filter and twist it clockwise.
Close the drain pump filter cover.
NOTE
An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter.
Care in Cold Climates
Storing the Appliance
If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, follow these steps to protect the washer from damage.
NOTE
Make sure the drum is empty before following these steps.
Turn off the washer, and unplug the power cord.
Turn off the water faucets.
Disconnect the water inlet hoses. Drain any water from the hoses.
Plug the power cord into a properly grounded electrical outlet.
Add 1 gallon of nontoxic recreational vehicle
RV) antifreeze to the empty drum and close the door.
Never use automotive antifreeze.
Turn on the washer and press the Spin button.
Press the Start/Pause button to start the drain pump for 1 minute.
This will expel some of the antifreeze, leaving enough to protect the washer from damage.
Turn off the washer and unplug the power cord.
Dry the drum interior with a soft cloth, and close the door.
Store the washer in an upright position.
Remove the inserts from the dispenser. Drain any water in the compartments and let them dry.
To remove the antifreeze from the washer after storage, run the Speed Wash cycle using detergent.
Do not add laundry to this cycle.
When the Water Inlet Hoses Are Frozen
Turn off the washer, and unplug the power cord.
Turn off the faucets connected to the water inlet hoses.
Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses.
Immerse the water inlet hoses in hot water to thaw them.
Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.
See Connecting the Water Inlet Hoses for details.
Turn on the faucets.
Press the Power button to turn on the washer.
Press the Spin button to operate spin only cycle for draining and spinning.
Press the Start/Pause button.
When the Drain Hose is Frozen
Pour hot water in the washer drum and close the door.
Wait for 1 - 2 hours.
Press the Power button.
Press the Spin button to operate spin only cycle for draining and spinning.
Press the Start/Pause button to make sure the water drains.
Dryer
Regular Cleaning
Cleaning the Exterior
Proper care of your appliance can extend its life.
The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.
NOTE
Do not use methylated spirits, solvents, or similar products.
Never use steel wool or abrasive cleansers; they can damage the surface.
Cleaning the Interior
Wipe around the door opening and seal with a soft, damp cloth to prevent lint and dust buildup that could damage the door seal.
Clean the window with a soft cloth dampened with warm water and a mild, nonabrasive household detergent. Then wipe dry.
The stainless steel drum can be cleaned with a conventional stainless steel cleaner, used according to the manufacturer’s specifications.
Never use steel wool or abrasive cleansers; they may scratch or damage the surface.
Cleaning Around and Under the
Appliance
Vacuum lint and dust from around the dryer and underneath it regularly.
Maintaining Ductwork
Vent ductwork should be checked for lint build up once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages and contact a qualified technician or service provider.
Cleaning the Lint Filter
Always clean the lint from the filter after every cycle. a Lint Filter
To clean the lint filter, open the dryer door and pull the lint filter straight up. Then:
For everyday cleaning, roll any lint off the filter with your fingers, or
Vacuum the lint filter.
If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling.
NOTE
NEVER operate the appliance without the lint filter in place.
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service.
Washer
Error Messages
INLET ERROR
Water supply faucets are not fully open.
Make sure that the water faucets are fully open.
Water inlet hoses are kinked, pinched, or crushed.
Make sure that the hoses are not kinked, pinched or crushed behind or under the washer.
Be careful when moving the washer during cleaning or maintenance.
Water inlet filters are clogged.
Clean the inlet filters. See MAINTENANCE.
Water supply pressure to faucet or house is too low.
Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted.
Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt.
If flow is too low, contact a plumber to have the water supply lines repaired.
Water supply connected with leak-limiting hoses.
The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling.
UNBALANCE ERROR
The load is too small.
Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.
The load is out of balance.
Manually redistribute the load if articles have become tangled, preventing the automatic rebalancing from working properly. dE, dE1, dEz, dE4
DOOR OPEN ERROR
The door is not secured.
Close and secure the door. If the message keeps appearing, unplug the power cord and call for service.
WATER OUTLET
ERROR
Drain hose is kinked, pinched, or clogged.
Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.
Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
TEMPERATURE
SENSOR ERROR
Control error.
Unplug the washer and wait 60 minutes. Reconnect power and try again.
If the error code is still displayed, call for service
OVERFLOW ERROR
Water level is too high due to a faulty water valve.
Close the water faucets, unplug the washer, and call for service.
PRESSURE SENSOR
ERROR
The water level sensor is not working correctly.
Close the water faucets, unplug the washer, and call for service.
MOTOR LOCKED
ERROR
A motor error has occurred.
Allow the washer to stand for 30 minutes and then restart the cycle.
If the error code is still displayed, call for service. svd
OVERSUDSING
DETECTION
Oversudsing of detergent
Do not add more than the manufacturer’s recommended amount of detergent.
If too many suds are detected during spinning, the washer stops to help prevent leaking.
WATER LEVEL
SENSOR ERROR
Water level is too low or high compared to the load.
Unplug the washer and wait for 60 minutes. Reconnect power and try again.
If the error code is still displayed, call for service.
FROZEN ERROR
Inlet hose, drain hose or drain pump is frozen.
See Care in Cold Climates.
CONTROL LOCK
FUNCTION
The Control Lock function is on to prevent anyone from changing cycles or operating the washer.
Turn off the Control Lock function in the control panel. See Control Lock under Options and Extra Functions. tcL
TUB CLEAN ALARM
It is time to run the Tub Clean cycle.
This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run to clean the washer drum.
VIBRATION SENSOR
ERROR
Vibration sensor malfunctions.
Call for service.
Noises
Clicking Door lock sounds when the door locks or unlocks.
Normal operation
Spraying or hissing Water spraying or circulating during the cycle
Normal operation
Humming or
Gurgling
Drain pump is pumping water from the washer at times during a cycle.
Normal operation
Water sloshing A liquid in the balance ring around the pulsator helps the basket spin smoothly.
Normal operation
Water being added after the washer has already begun to operate
The washer adapts to the load size and type to add more water to the cycle as needed.
Normal operation
The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load.
Normal operation
The washer may be diluting laundry additives to add to the wash load.
Normal operation
Rattling and clanking noise
Foreign objects, such as keys, coins, or safety pins may be in drum or pump.
Stop the washer, check the drum and the drain filter for foreign objects.
If noise continues after the washer is restarted, call for service.
Thumping sound Heavy wash loads may produce a thumping sound.
This is normal, but if the sound continues, the washer is probably out of balance. Stop and redistribute wash load.
Wash load may be out of balance.
Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise Packaging materials were not removed.
See Unpacking and Removing Shipping Material in INSTALLATION.
Wash load may be unevenly distributed in the drum.
Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor.
See Leveling the Appliance in INSTALLATION.
Floor is not rigid enough.
Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
Squeaking noise Packaging materials were not removed.
See Unpacking and Removing shipping Material in INSTALLATION.
Banging noise when the washer is filling with water. (Water hammer)
Plumbing in the home moves or flexes when the water valves in the washer shut off.
Water hammer is not caused by a defect in the washer. Install water hammer arrestors purchased separately at hardware or home improvement store) between the fill hose and the washer for best results.
Household water supply pressure is very high.
Adjust household water supply regulator to a lower pressure or contact a plumber.
Operation
Water Leaking Hoses are not connected correctly.
Check hoses and connectors for leaks, cracks, and splits.
Check and tighten hose connections.
House drain pipes are clogged.
The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain.
Contact a plumber to repair drain pipe.
Drain hose has come out of the drain connector or is not inserted far enough.
Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
Oversudsing of detergent
Oversudsing may create leaks, and may be caused by the type and amount of detergent used. HE (High-Efficiency) detergent is the only detergent recommended. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer.
Always reduce the amount of detergent if the load is small or lightly soiled, or if the water is very soft.
Never use more than the maximum amount recommended by the detergent manufacturer.
Excessive sudsing Too much detergent or incorrect detergent
HE detergents are formulated specifically for HE (High-Efficiency) washers and contain suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent residue continues to be an issue, add an extra rinse.
Washer will not turn on.
Power cord is not properly plugged in.
Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz outlet.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified election.
Wash cycle time is longer than usual.
The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions.
This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.
Incomplete or no dispensing of detergent
Detergent compartments clogged from incorrect filling.
Make sure that detergent and additives are put into the correct dispenser compartments.
For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.
Too much detergent used.
Make sure that the suggested amount of detergent is used according to the manufacturer’s recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency) detergent.
NOTE
Always use as little detergent as possible. HE (High-Efficiency) washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in the washer.
Insufficient water supply
Make sure that both hot and cold water faucets are turned on all the way.
Normal residue
It is normal for a small amount of detergent to remain in the dispenser. If this residue builds up, it can interfere with normal dispensing of detergents. Refer to the cleaning instructions.
Washer will not operate.
Control panel has powered off due to inactivity.
This is normal. Press the Power button to turn on the washer.
Washer is unplugged.
Make sure that the power cord is plugged securely into an electrical outlet.
Water supply is turned off.
Turn both hot and cold faucets fully on.
Controls are not set properly.
Make sure that the cycle was set correctly, close the door and press the Start/Pause button to start the wash cycle.
Door is open.
Close the door and make sure that nothing is caught under the door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit.
Start/Pause button was not pressed after the cycle was set.
Press the Power button then reselect the desired cycle and press the Start/Pause button.
If the Start/Pause button is not pressed within a certain time, the washer will be turned off. (The time varies by model, from 4 to 60 minutes.).
Extremely low water pressure.
Check another faucet in the house to make sure that household water pressure is adequate.
Washer is too cold.
If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button. Otherwise, the display will not come on.
Washer is not filling properly.
Filter is clogged.
Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water
Inlet Filters in MAINTENANCE.
Inlet hoses may be kinked.
Check that inlet hoses are not kinked or clogged.
Energy efficiency
This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washer.
Insufficient water supply
Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
Close the door and make sure that nothing is caught under the door preventing it from closing completely.
Water level is too low.
The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance.
Water in the washer does not drain or drains slowly.
Drain hose is kinked, pinched, or clogged.
Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.
Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not dispense.
Bleach dispenser cover is not properly installed (on some models).
Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle.
Bleach dispenser is dirty or clogged.
Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that are collected inside the dispenser may prevent proper dispensing of the bleach.
Premature dispensing of bleach
Bleach dispenser filled for future load.
You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load.
Overfilling the bleach dispenser
Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage the laundry or the washer. Always measure bleach, but never fill above the max line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than 1 cup of bleach.
Performance
Wrinkling Washer is not unloaded promptly.
Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded.
The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.
Hot and cold water inlet hoses are reversed.
Hot water rinse can set wrinkles in garments. Check the inlet hose connectors.
Staining Bleach or softener dispensed too soon.
Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately. Always measure bleach, and never use more than 1 cup.
Bleach or softener was added directly to the wash load in the drum.
Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle.
Washer was not unloaded promptly.
Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted.
Always wash dark colors separately from light colors and whites to prevent discoloration.
Never wash heavily soiled items with lightly soiled items.
Poor stain removal Proper options are not selected.
Heavier soils and tougher stains may require extra cleaning power. Select the Heavy Soil feature to boost the cleaning power of the selected cycle.
Previously set stains.
Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal.
Musty or mildewy odor in the washer
Incorrect or too much detergent has been used.
Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s instructions.
Inside of the drum was not cleaned properly.
Run the Tub Clean cycle regularly.
Odor
Some odor is caused by the rubber attached to the washing machine.
If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold or foreign substances.
Odors can occur if foreign substances are left in the drainage pump filter.
Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine).
Error Messages tE1 through tE7
TEMPERATURE
SENSOR ERROR
Temperature sensor failure.
Turn off the appliance and call for service.
POWER ERROR
Power cord is connected incorrectly.
Check the connection of the power cord to the terminal block. d7s, d8O, dGO, dGs
DUCT BLOCK ERROR
The duct work is about 75% - 95% blocked. (The error code is displayed for 2 hours only.)
Do not use the appliance until the exhaust system has been cleaned and/or repaired.
Using the appliance with a severely restricted exhaust is dangerous and could result in a fire or other property damage.
Check the outside dryer vent while the appliance is operating to make sure there is strong airflow. If the exhaust system is extremly long, have it repaired or rerouted.
House exhaust system blocked.
Keep the area around the dryer clean and free of clutter. Check vent hood for damage or lint clogging. Make sure the area around the vent hood is clear.
CONTROL LOCK FUNCTION
The Control Lock function is on to prevent anyone from changing cycles or operating the dryer.
The Flow SenseTM (W) indicator remains active after clearing the restriction in the venting.
After clearing the restrictions, the Flow SenseTM (W) system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow SenseTM (W) indicator is reset.
If the Flow SenseTM (W) indicator remains active for more than five cycles after the restriction has been cleared, call for service.
Clothes take too long to dry.
Exhaust ducts are blocked, dirty, or duct run is too long.
Load is not properly sorted
Large and heavy fabrics are loaded.
Dryer controls are not set properly.
Lint filter needs to be cleaned.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
The appliance is overloaded.
Energy Saver option is selected. (on some models)
The appliance will not turn on.
Power cord is not properly plugged in.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
The appliance does not heat.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
Gas supply or service is turned off.
Energy Saver option is selected. (on some models)
Drying time is not consistent.
Heat settings, load size, or dampness of clothing is not consistent.
Performance
Clothes are wrinkled.
Clothes dried too long (overdried).
Clothes left in dryer too long after cycle ends.
Greasy or dirty spots on clothes.
Fabric softener used incorrectly.
Clean and dirty clothes are being dried together.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
Clothes are shrinking.
Garment care instructions are not being followed.
Lint on clothes.
Lint filter not cleaned properly.
Laundry not sorted properly.
Excess static in clothes.
The appliance is overloaded.
Tissue, paper, etc., left in pockets.
Excess static in clothes after drying.
Fabric softener is not used or is used incorrectly.
Clothes dried too long (overdried).
Drying synthetics, permanent press, or synthetic blends.
Clothes have damp spots after a dry cycle.
Very large load or very small load. Single large item such as a blanket or comforter.
Steam Function
Water drips from nozzle when Steam cycle starts.
This is normal.
Steam does not generate, but no error code is shown.
Water level error.
Water drips from door during Steam cycle.
This is normal.
Steam is not visible during Steam cycle.
This is normal.
Drum does not turn during Steam cycle.
This is normal.
Cannot see steam vapor at the beginning of cycle.
This is normal.
Indicator Messages
Flow Sense indicator (
) shows four bars during the drying cycle or the display shows d8O after drying.
Exhaust system is too long or has too many turns/restrictions.
Partial blockage of the ductwork due to lint buildup or other foreign object.
The appliance has detected a restriction in the external dryer venting.
The Flow Sense indicator () remains active after clearing the restriction in the venting.
After clearing the restriction, the Flow Sense system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense indicator is reset.
Check filter indicator (
) is on during the drying cycle.
Lint filter not cleaned properly.
Wi-Fi
Trouble connecting appliance and smartphone to Wi-Fi network
The password for the Wi-Fi network was entered incorrectly.
Mobile data for your smartphone is turned on.
The wireless network name (SSID) is set incorrectly.
The router frequency is not 2.4 GHz.
The appliance and the router are too far apart.
Additionally, the document applies to other LG Electronics models: WSEX200H*A, WSGX201H*A
