OWNER'S MANUAL
LAUNDRY CENTER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WK*X30*H*A
MFL71983207
Rev.02_042123
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
4 WARNING STATEMENTS
8 CAUTION STATEMENTS
9 PRODUCT OVERVIEW
9 Product Features
11 OPERATION-WASHER
11 Using the Washer
14 Adding Cleaning Products
17 Control Panel
18 Wash Cycles
25 Cycle Modifiers
25 Options and Extra Functions
29 OPERATION-DRYER
29 Using the Dryer
31 Control Panel
33 Dry Cycles
39 Cycle Modifiers
39 Options and Extra Fuctions
42 SMART FUNCTIONS
42 Using LG ThinQ Application
44 Smart Diagnosis
TM
Function
46 MAINTENANCE
46 Washer
52 Dryer
54 TROUBLESHOOTING
54 Washer
62 Dryer
66 Common
67 LIMITED WARRANTY
67 USA
3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety for a Dryer
WARNING
Fire Hazard
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
Do not install a booster fan in the exhaust duct.
Install all clothes dryers in accordance with the installation instructions
of the manufacturer of the dryer.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your
building.
- Clear the room, building or area of all occupants.
- Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer,
service agency or your gas supplier.
4 IMPORTANT SAFETY INSTRUCTIONS
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:
Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
WARNING - Risk of Fire
Install the clothes dryer according to the manufacturer’s instructions
and local codes.
• Clothes dryer installation must be performed by a qualified installer.
• Do not install a clothes dryer with flexible plastic venting materials. If
flexible metal (foil type) duct is installed, it must be of a specific type
identified by the appliance manufacturer as suitable for use with
clothes dryers. Flexible venting materials are known to collapse, be
easily crushed, and trap lint. These conditions will obstruct clothes
dryer airflow and increase the risk of fire.
• To reduce the risk of severe injury or death, follow all installation
instructions.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location,
have it checked and reinstalled by qualified service personnel.
• When moving or installing the product in a different location, call two or more qualified service
personnel for installation and service.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
• Do not install the appliance with flexible plastic venting materials. If flexible metal (foil type) duct is
installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with
the dryer section of the appliance. Flexible venting materials are known to collapse, be easily crushed,
and trap lint. These conditions will obstruct the dryer section's airflow and increase the risk of fire.
• Local ordinances may prohibit installation in a garage. Contact a local building inspector.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and
reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the appliance cabinet or for
exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured
ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could
affect drying time.
• Ductwork is not provided with the appliance, and you should obtain the necessary ductwork locally. The
end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted
outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An
accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep the area around the exhaust opening and adjacent surrounding areas free from the accumulation
of lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected
to a circuit that is regularly switched on and off by a utility.
• Do not install a booster fan in the exhaust duct.
6 IMPORTANT SAFETY INSTRUCTIONS
• This is a single appliance and a single unit for sale, delivery and installation.
• Do not disassemble this appliance for use, as it can’t be installed in a side-by-side configuration.
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.
Operation
• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in
contact with the product and immediately contact an LG Electronics Customer Information Center for
instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance, turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Do not reach into the appliance if the tub or drum, agitator, or any interior parts are moving. Before
loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete
stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on
product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent
or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the
finish.
• Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as
they give off vapors that could ignite or explode.
• Do not dry unwashed items in the appliance.
• Remove all objects from pockets such as lighters and matches.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
the drum or cause mildew or odors.
• Do not use the appliance to dry articles containing foam rubber or similarly textured rubber-like
materials.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,
carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural
gas or LP fuels.
• Properly adjusted appliances will minimize incomplete combustion. Exposure to these substances can be
minimized further by properly venting the dryer to the outdoors.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid
stopping tumble drying before the end of the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the appliance door.
• Do not open the appliance door during a STEAM CYCLE.
• Do not touch the steam nozzle in the drum during or after a STEAM CYCLE.
• On models with a steam feeder drawer, do not fill the steam feeder with hot water (over 86 ℉ / 30 ℃),
gasoline, dry cleaning solvents, or other flammable or explosive substances.
Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized
factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
8 IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
• Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
• Clean the lint filter of the dryer before or after each load. After cleaning the filter, ensure it is reinstalled
and fully seated before running the next load.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service
personnel.
CAUTION STATEMENTS
CAUTION
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:
Installation
• Install the product on a firm and level floor.
• When pushing the dryer into the installed position, do not crush or collapse ductwork.
Operation
• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water, which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using
another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and
surrounding objects due to abnormal vibration.
9PRODUCT OVERVIEW
ENGLISH
PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
Front View
a Control Panel
b Lint Filter
c Dryer Drum
d Dryer Door
e Detergent Dispenser Drawer
f Washer Door
g Washer Drum
h Washer Door Magnet
i Drain Hose
j Drain Pump Filter
k Drain Pump Filter Cover
l Leveling Feet
Rear View
a Power Cord (for Gas Models)
b Terminal Block Access Panel (for Electric
Models)
c Cold Water Inlet
d Exhaust Duct Outlet
e Gas connection (for Gas Models)
f Hot and Cold Water Inlets
g Shipping Bolts
h Drain Hose
i Power Cord (for Washer)
10 PRODUCT OVERVIEW
Product Specifications
Accessories
Included Accessories
a Non-skid Pads
b Hole Caps
c Wrench
d Y Connector
e Tie Strap
f Elbow Bracket (for securing drain hose)
Required Accessories
a Hot and Cold Water Hoses (for Washer)
b Cold Water Hose (for Dryer)
c Connecting Supply Hose
d Tie Straps
WARNING
• For your safety and for extended product life,
use only authorized components. The
manufacturer is not responsible for product
malfunction, property damage or bodily injury
caused by the use of separately purchased
unauthorized components, parts, or non-LG
products.
Model WKEX300H*A / WKGX301H*A
Electrical Requirements
Please refer to the rating label for detailed
information.
Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa)
Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 32 5/8'' (70 cm X 189 cm X 83 cm)
Maximum Depth with Door Open 57 3/8'' (145.6 cm)
Net Weight 320 lb (145 kg)
Capacity (Washer/Dryer) 5.0 cu.ft. / 7.4 cu.ft.
Max. Spin Speed (Washer) 1300 RPM
Gas Requirements
NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC
LP: 8 - 13-inch (20.4 - 33.1 cm) WC
Operating Temperature Range 41-95 ℉ (5-35 ℃)
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11OPERATION-WASHER
ENGLISH
OPERATION-WASHER
Using the Washer
WARNING
• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before
operating this appliance.
Operation Overview
1 Sort laundry and load the washer.
• Sort laundry by fabric type, soil level, color
and load size as needed. Open the door and
load items into the washer.
• If using single-use detergent packs, or gel
or tablet detergents, place them in the
drum before loading the laundry.
2 Add cleaning products.
• Fill the right-hand ezDispense reservoir
with HE (High-Efficiency) liquid detergent.
Fill the left-hand reservoir with liquid fabric
softener, if desired.
• Use the front detergent compartment of
the manual dispenser for liquid or
powdered detergent, or oxygen-based
bleach. Place liquid chlorine bleach ONLY in
the bleach compartment at the back of the
manual dispenser.
• Do not place liquid or powdered detergent
packs, or gel or tablet detergents in the
dispensers.
3 Turn on the washer.
• Press the Power button to turn on the
washer.
4 Select a cycle.
• Touch the down arrow next to the cycle
name on the center display to open the list
of cycles, or swipe the screen to scroll
through and select a cycle.
• The preset wash temperature, spin speed,
soil level and option settings for the
selected cycle are shown.
• Pressing the Start/Pause button without
selecting a cycle immediately starts the
Normal Wash cycle with the default
settings.
5 Adjust settings.
• Default settings for the selected cycle can
be changed, if desired, using the cycle
modifier and SETTINGS buttons.
• Not all modifiers and options are available
on all cycles. If an option or setting is not
available, it is grayed out and will not
respond when touched.
6 Begin cycle.
•Press the Start/Pause button to begin the
cycle. The door locks, and the washer
agitates briefly without water to measure
the weight of the load.
•If the Start/Pause button is not pressed
within a certain time, the washer shuts off
and all settings are lost.
7 End of cycle.
• When the cycle is finished, a melody
sounds. Immediately remove the clothing
from the washer or use the Fresh Care
option to reduce wrinkling.
• Check around the door seal when removing
the load for small items that may be caught
in the seal.
NOTE
• The washer rotates the laundry in a way that
allows it to use less water while still fully
saturating the clothing. It is normal to be unable
to see water during the wash cycle.
12 OPERATION-WASHER
Sorting Laundry
CAUTION
• Clothing or articles that are waterproof or water-resistant must be washed in the Bedding or XL Load
cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic
mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and
surrounding objects caused by abnormal vibration.
• Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause
excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.
Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads
made up of similar items.
Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer,
discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.
Colors
Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with
light clothes can result in dye transfer or discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled
clothing could result in poor wash performance for the lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with
delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.
Lint Type
Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing
these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and
linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)
How to Sort Laundry
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option
selections to care for your clothing according to the manufacturer’s recommendations.
By Colors By Soil By Fabric By Lint
White Heavy Delicates Lint Producer
Lights Normal Easy Care Lint Collector
Darks Light Sturdy
13OPERATION-WASHER
ENGLISH
Loading the Washer
WARNING
• Clothing or articles that are waterproof or water-
resistant must be washed in the Bedding, or XL
Load cycle only. (Examples include water
resistant clothing, mattress covers, outdoor
clothes, and plastic mats.) Failure to do so may
result in personal injury or damage to the
washer, clothes, walls, floor, and surrounding
objects due to abnormal vibration.
General Tips
• Check and empty pockets. Paper clips, coins,
matches, etc.can damage clothing and the
washer.
• Close zippers and hooks, and tie drawstrings to
prevent snagging or tangling of clothes.
• Pretreat heavily stained areas for best results.
• Brush off heavy soil, dust, and hair from items
before washing. Excess dirt or sand can abrade
other fabrics and lead to poor wash
performance.
• For best performance, load clothes as shown.
- Do not press down on items while stacking
them in the drum.
- Load clothes loosely, and do not overfill the
drum. Clothes need room to circulate in order
to get clean.
• Combine large and small items in the drum.
Load large items first. Large items should not be
more than half of the total load.
• The washer can be fully loaded, but the drum
should not be tightly packed with items. The
door of the washer must close easily.
• The washer will not fill or operate with the door
open.
Bulky Items
• Wash thick, bulky items individually. Heavy
blankets, comforters, bedspreads, or pet beds
can get tangled or cause an unbalanced load if
combined with other items.
Category Label Directions
Washing
Hand wash
Machine wash, Normal cycle
Perm Press/Wrinkle Resistant setting (which has a cool down or cold
spray before the slower spin)
Gentle/Delicate setting (slow agitation and/or reduced wash time)
Do not wash
Do not wring
Water Temperature Hot
Warm
Cold/Cool
Bleach Symbols
Any bleach (when needed)
Only non-chlorine bleach (when needed)
Do not bleach
14 OPERATION-WASHER
Small Items
• Do not wash a single small item. Add enough
similar items to the load to prevent an out-of-
balance load.
• Wash small, light items in a mesh bag. Small
items can get caught in the door seal, and
brassiere hooks can snag on other clothing or
the drum.
Adding Cleaning Products
About Detergent Use
This washer is designed for use with only HE (High-
Efficiency) detergents.
• HE detergents produce fewer suds, dissolve
more efficiently to improve washing and rinsing
performance, and help to keep the interior of
the washer clean. Using detergent that is not HE
may cause oversudsing and unsatisfactory
performance which could result in error codes,
cycle failure, and washer damage.
• Detergents designated as HE-compatible may
not provide optimal results.
• For proper wash performance when using the
manual dispensers, always measure detergent
using the measuring device provided by the
detergent manufacturer. For an average load,
use less than half of the recommended
maximum. Use less detergent for soft water,
light soil, or smaller loads.
• Use extra care when measuring 2X and 3X
concentrated detergents because even a small
amount of extra detergent can lead to problems.
• Never use more than the maximum amount of
detergent recommended by the manufacturer.
Using too much detergent can lead to
oversudsing, poor rinsing, detergent buildup in
clothing, and residue buildup that can contribute
to odors in the washer.
a Maximum fill line
b Average load fill line
c Liquid detergent
d Powdered detergent
Single-Use Detergent Packs / Gel or
Tablet Detergents
• Do not use more than one single-use detergent
pack in the washer. Using too much detergent
may cause oversudsing and unsatisfactory
performance. Reduce detergent amount or add
an extra rinse if detergent residue is left on
fabrics. To add an extra rinse, select the Extra
Rinse option.
• Place liquid or powdered detergent packs, or gel
or tablet detergents in the tub before loading
laundry. Do not place these detergents in the
dispenser.
Using the ezDispense Function
When the ezDispense function is turned on, the
liquid detergent and softener are dispensed in the
set amounts, at the appropriate time during the
cycle.
• A full detergent reservoir will last for about 18
standard cycles, with the drum filled about
halfway.
• The default settings are configured to dispense
1.5 oz (45 ml) of detergent and 1 oz (30 ml) of
softener for 9-13 lb (4-6 kg) of normally soiled
laundry. This can be changed using the
Detergent Dispense or Softener Dispense
setting. For more details, see “Settings” section.
1 Slowly slide the detergent dispenser drawer
out as far as it will go.
a Liquid fabric softener reservoir
b Main wash liquid detergent reservoir
2 Turn the lids on the ezDispense reservoirs to
open them.
15OPERATION-WASHER
ENGLISH
3 Pour the detergent and softener into their
respective reservoirs, up to the MAX line.
•The ezDispense drawer has two reservoirs.
Put the liquid detergent into the right-hand
reservoir and the fabric softener into the
left-hand reservoir.
• If you don't use liquid fabric softener, you
can use both dispensers for dispensing
detergent. Go to SETTINGS > ezDispense >
Dispenser Usage for details.
• Use only liquid HE detergents in the
ezDispense detergent reservoir.
• Do not put liquid or powdered bleach, or
powdered, gel or sheet type detergents into
the ezDispense reservoirs.
• Remove any residual detergent on the
outside of the ezDispense drawer before
inserting it.
• Do not try to fill the reservoirs too quickly.
Add detergent and softener slowly to avoid
overflows.
4 After filling the reservoirs, insert the lids and
turn them to the right until they are tightly
closed.
• Securely close the lids to the ezDispense
reservoirs to minimize airflow which can
harden cleaning products and prevent them
from dispensing properly. Be careful not to
lose the lids.
5 Close the dispenser drawer slowly before
starting the cycle.
• Slamming the drawer closed may result in
the detergent overflowing into another
compartment or dispensing into the drum
earlier than programmed.
• Be careful not to get a hand caught in the
drawer while closing.
• It is normal for a small amount of water to
remain in the manual dispenser
compartments at the end of the cycle.
CAUTION
• Slide the detergent dispenser drawer out or in
slowly and use both hands for safety. Failure to
do so can damage the washer or cause the
detergent or softener to leak out of the
ventilation holes.
• Detergent or fabric softener left in the
ezDispense reservoirs for an extended period
may harden and fail to dispense properly.
• Do not remove the dispenser drawer while the
product is in operation.
• Remove detergent/softener in the ezDispense
reservoirs before moving the washer.
Using the Manual Dispense Function
Add detergent and bleach to the manual
dispenser.
1 To turn off the automatic dispensers, press
the SETTINGS O button.
2 Select ezDispense.
3 Select Detergent Dispense or Softener
Dispense.
4 Slide the bar all the way to the left until Off
appears.
5 Open the detergent dispenser drawer.
6(77,1*6
16 OPERATION-WASHER
6 Load the laundry products into the
appropriate manual dispenser
compartments.
• Use the main wash detergent compartment
at the front of the manual dispenser for
powdered or liquid detergent or oxygen-
based bleach. Do not use it for liquid
chlorine bleach.
• Do not place detergent sheets in the
manual dispenser.
• Place liquid chlorine bleach ONLY in the
compartment at the rear of the manual
dispenser.
• If using single-use detergent packs, place
the pack in the drum before loading the
laundry. Do not place liquid or powdered
detergent packs in the dispenser.
a Liquid chlorine bleach compartment
b Manual main wash detergent
compartment
7 Close the detergent dispenser drawer slowly
before starting the cycle.
• Slamming the detergent dispenser drawer
may result in the detergent overflowing into
another compartment or pouring into the
tub earlier than programmed.
CAUTION
• Do not place or store laundry products, such as
detergent, bleach, or liquid fabric softener, on
top of your washer. These products can damage
the washer’s finish and controls.
NOTE
• The manual dispenser cannot be used for pre-
wash detergent dispensing.
Manual Main Wash Detergent
Compartment
This compartment holds laundry detergent for the
main wash cycle. Either powdered or liquid
detergent may be used in this compartment.
• The detergent is added to the load at the
beginning of the cycle. Always use HE (High-
Efficiency) detergent with your washer.
• Liquid or powdered color-safe bleach may be
added to the manual main wash compartment
with detergent of the same type. Do not mix
liquids and powders
• If you use a detergent that does not dissolve
easily or a detergent with high viscosity, it will
leave a residue and clog the dispenser.
Liquid Bleach Compartment
This compartment holds liquid bleach, which is
dispensed automatically at the proper time during
the wash cycle. The dispenser is activated twice to
ensure complete dispensing of the bleach. Any
liquid remaining in the dispenser at the end of the
cycle is water, not bleach.
WARNING
• Do not mix chlorine bleach with ammonia or
acids such as vinegar or rust/scale remover.
Mixing chemicals like these can produce a lethal
gas, resulting in severe injury or death.
NOTE
• Do not add powdered bleach to this
compartment. The bleach compartment is
designed to dispense liquid chlorine bleach only.
Powdered or liquid color-safe bleach will not
dispense properly.
• Follow the manufacturer’s recommendations
when adding bleach. Never add more than one
cup, and do not exceed the maximum fill line or
the bleach may be dispensed immediately and
damage fabrics. Using too much bleach can also
damage fabrics.
• Never pour undiluted liquid chlorine bleach
directly onto the load or into the drum. Fabric
damage can occur.
• Do not use color-safe bleach or oxygen bleach in
the same cycle with liquid chlorine bleach.
17OPERATION-WASHER
ENGLISH
Control Panel
Control Panel Features for the Washer
a Power On/Off Button
• Press this button to turn the washer on or off.
• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.
• The door will unlock after a brief pause.
NOTE
• If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The
washer can be restarted at any time before the drain begins. However, once the water begins to drain,
all functions will be suspended until the water has been completely drained and the washer shuts off.
b WASH/DRY Button
• Press this button to switch the center display between the washer and the dryer.
c Status Display
• The current cycle and settings are shown in the display.
• Estimated time remaining and status messages are shown after the cycle is started.
d SETTINGS Button
• This button allows you to select additional cycle options.
e Start/Pause Button
• Press and hold this button to start the selected cycle.
• If the washer is running, use this button to pause the cycle without losing the current settings.
NOTE
• If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer
automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.
f Cycles
• Either swipe over the cycle name to scroll through and select a cycle, or touch the down arrow next to
the cycle name to open the list of cycles.
• Once the desired cycle has been selected, the standard presets will appear in the display. These
settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.
g Cycle Modifier Buttons
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18 OPERATION-WASHER
• Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected
cycle.
• The current settings are shown in the display.
• Press the button for that option to select other settings.
h Indicators
a Control Lock Indicator
• This indicator lights up when the Control Lock feature is activated.
b Door Lock Indicator
• This indicator lights up when the cycle starts and the door is locked.
• The indicator light stays on until the cycle is paused, stopped or has finished.
c Remote Start Indicator
• This indicator lights up when the Remote Start feature is activated.
d Wi-Fi Indicator
• This indicator lights up when the product is connected to a home Wi-Fi network.
e Washer or Dryer Indicator
• This indicates whether the display is showing washer or dryer settings. The icon is blue for washer
settings and red for dryer settings.
Wash Cycles
The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load
contents for maximum wash performance and fabric care. See Sorting Laundry section for best results,
and follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting
Laundry section.
Cycle Guide
Either swipe over the cycle name to scroll through and select a cycle, or touch the down arrow next to the
cycle name to open the list of cycles. When you select a wash cycle, the standard presets appear in the
display.
NOTE
• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).
• Press the Temp. button and the available settings are shown in the
display: Tap Cold, Cold, Warm, Hot or Ex. Hot
• Press the Spin button and the the available settings are shown in the
display: No Spin, Low, Medium, High or Ex. High
• Press the Soil button and the the available settings are shown in the
display: Light, Med. Light, Medium, Med. Heavy, Heavy
19OPERATION-WASHER
ENGLISH
Default Cycles
These cycles are in the initial cycle list.
Cycle Normal Wash
Description Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except
delicate fabrics such as wool or silk.
•Pressing the Start/Pause button without selecting a cycle will cause the Normal
cycle to begin immediately, using the default settings.
Wash Temp. Default: Warm Available: All
Spin Speed Default: High Available: Low, Medium, High, Ex. High
Soil Level Default: Medium Available: All
Cycle AI Wash
Description This cycle adjusts wash and rinse patterns automatically after detecting load size and soil
level.
Wash Temp. Default: Warm Available: Warm, Cold, Tap Cold
Spin Speed Default: High Available: Low, Medium, High, Ex. High
Soil Level Default: Medium Available: Medium
Cycle Bedding
Description Suitable for washing blankets or bulky items which have difficulty absorbing water, such
as pillows, blankets, comforters, sheets or pet bedding.
• Do not use this cycle to wash a mixed load of bedding and non-bedding items.
• Do not mix large/bulky items with smaller articles of clothing.
• Do not wash excessively large items. If large/bulky items do not fit easily into the
tub, there may not be enough room for them to move during washing.
Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Medium Available: Medium, Low, No Spin
Soil Level Default: Medium Available: All
Cycle Delicates
Description Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which
can easily be damaged. (less than 8 lb (3.63 kg))
Wash Temp. Default: Cold Available: Warm, Cold, Tap Cold
Spin Speed Default: Medium Available: Medium, Low, No Spin
Soil Level Default: Medium Available: All
Cycle Towels
Description Use this cycle for washing towels, shirts, jeans and mixed loads.
Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Ex. High Available: All
20 OPERATION-WASHER
Soil Level Default: Medium Available: All
Cycle Quick Wash
Description Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency,
wash small loads of 2-3 lightly soiled garments. (less than 3 lb (1.36 kg))
• Use very little detergent in this cycle. To add an extra rinse, use the Rinse option.
Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Ex. High Available: All
Soil Level Default: Light Available: All
Cycle Heavy Duty
Description Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful
wash motions.
• When washing large loads, there will be brief periods of 2 minutes or more
without agitation. These soak periods are part of the cycle’s design, and are
normal.
Wash Temp. Default: Warm Available: All
Spin Speed Default: Ex. High Available: Low, Medium, High, Ex. High
Soil Level Default: Heavy Available: All
Cycle
Allergiene
TM
Description This is a powerful, high-temperature cycle designed specifically to reduce non-living
allergen substances.
NOTE
• Selecting this cycle automatically incorporates steam into the wash cycle.
• Due to the higher energy and temperatures used, this cycle is not recommended
for wool, silk, leather, or any other delicate or temperature-sensitive items.
Spin Speed Default: High Available: All
Cycle Perm. Press
Description Use this cycle to minimize wrinkles when washing tablecloths or “wrinkle-free” clothes.
Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Medium Available: Low, Medium, High
Soil Level Default: Medium Available: All
Cycle
Bright Whites
TM
Description This cycle is for washing white items only. (less than 15 lb (6.8 kg))
Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: High Available: Low, Medium, High, Ex. High
Cycle Towels
21OPERATION-WASHER
ENGLISH
Non-Default Cycles
Edit the list of wash cycles using the Cycle List Edit option to use these cycles.
Soil Level Default: Medium Available: All
Cycle Sanitary
Description Washes clothes using the extra hot wash temperature.
Wash Temp. Default: Ex. Hot Available: Ex. Hot
Spin Speed Default: High Available: All
Soil Level Default: Medium Available: All
Cycle Tub Clean
Description This is a special cycle designed to clean the
inside of the washer.
Cycle Rinse+Spin
Description Select this cycle to rinse and spin a load separately from a regular cycle.
• This can be helpful in preventing fresh stains from setting in fabrics.
• Change the spin speed by repeatedly pressing the Spin button after selecting the
cycle.
Wash Temp. Default: Cold Available: Cold
Spin Speed Default: High Available: All
Cycle Spin Only
Description This cycle drains and spins the load without washing or rinsing it.
Spin Speed Default: High Available: All
Cycle Hand / Wool
Description Washes delicate hand-washable and machine-washable clothes such as washable wool,
lingerie, dresses etc.
• Use detergent designed for machine washable woolens.
Wash Temp. Default: Warm Available: Warm, Cold, Tap Cold
Spin Speed Default: Low Available: Low, No Spin
Soil Level Default: Medium Available: Medium, Med. Light, Light
Cycle Activewear
Description Washes special garments like sports and outdoor wear.
• Use for clothing treated with a water-repellent coating.
Wash Temp. Default: Warm Available: Warm, Cold, Tap Cold
Cycle
Bright Whites
TM
22 OPERATION-WASHER
Spin Speed Default: Medium Available: Medium, Low, No Spin
Soil Level Default: Medium Available: All
Cycle Swimwear
Description Removes chlorine or salt from swimwear with delicate care.
Wash Temp. Default: Cold Available: Warm, Cold, Tap Cold
Spin Speed Default: Medium Available: Medium, Low, No Spin
Soil Level Default: Light Available: Medium, Med. Light, Light
Cycle Kids Wear
Description Washes children's heavily soiled clothes using a high wash temperature.
Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: High Available: All
Soil Level Default: Heavy Available: All
Cycle Jeans
Description This cycle is designed specifically for jeans.
Wash Temp. Default: Cold Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: High Available: Low, Medium, High, Ex. High
Soil Level Default: Medium Available: All
Cycle Dresses
Description Washes lightly soiled cocktail dresses.
Wash Temp. Default: Cold Available: Warm, Cold, Tap Cold
Spin Speed Default: Low Available: Medium, Low, No Spin
Soil Level Default: Light Available: All
Cycle Color Care
Description This cycle helps to keep colors from fading.
Wash Temp. Default: Cold Available: Warm, Cold, Tap Cold
Spin Speed Default: Medium Available: Low, Medium, High, Ex. High
Soil Level Default: Medium Available: All
Cycle Sweat Stains
Description Helps remove sweat stains and odor.
Wash Temp. Default: Warm Available: All
Spin Speed Default: High Available: Low, Medium, High, Ex. High
Cycle Activewear
23OPERATION-WASHER
ENGLISH
Download Cycles
The wash cycle below can be downloaded on the LG ThinQ app.
Available Options
† This option is automatically included in the cycle and cannot be deselected.
NOTE
• Delay Start and Extra Rinse can be selected for every cycle in this table.
• Steam and Cold Wash
TM
cannot be selected at the same time.
• If the TurboWash
TM
option is on, you cannot select No Spin as your spin level.
Soil Level Default: Light Available: All
Cycle Small Load
Description Washes a small load of laundry (less than 3 lb).
Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: High Available: All
Soil Level Default: Medium Available: All
Cycle Large Load
Description Optimized wash settings for half-sized wash loads.
Wash Temp. Default: Warm Available: All
Spin Speed Default: High Available: Low, Medium, High, Ex. High
Soil Level Default: Medium Available: All
Cycle XL Load
Description Optimized wash settings for full-sized wash loads.
Wash Temp. Default: Warm Available: All
Spin Speed Default: High Available: Low, Medium, High, Ex. High
Soil Level Default: Heavy Available: All
Cycle Overnight Wash
Description Reduces washing noise and continues tumbling after the cycle to prevent wrinkles.
Wash Temp. Default: Warm Available: All
Spin Speed Default: Low Available: Ex. High, High, Medium, Low
Soil Level Default: Medium Available: All
Cycle Sweat Stains
24 OPERATION-WASHER
Cycle Steam Fresh Care
TurboWash
TM
Cold Wash
TM
Pre-wash
Normal Wash
##
#
†
##
AI Wash
#
#
†
Bedding
#####
Delicates
###
Towels
####
Quick Wash
###
Heavy Duty
##
#
†
##
Allergiene
TM
#
†
##
Perm. Press
####
Tub Clean
#
†
Bright
Whites
TM
### #
Sanitary
### #
Rinse+Spin
#
Spin Only
#
Hand / Wool
##
Activewear
#
Swimwear
###
Kids Wear
## #
Jeans
##
#
†
##
Dresses
###
Color Care
#
#
†
##
Sweat Stains
##
#
†
##
Small Load
###
Large Load
##
#
†
##
XL Load
##
#
†
##
Overnight
Wash
##
#
†
##
25OPERATION-WASHER
ENGLISH
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected
automatically. You can also customize these
settings using the cycle modifier buttons.
• Press the button for the desired modifier and
select the the desired setting.
• The washer automatically adjusts the water level
for the type and size of wash load for best results
and maximum efficiency.
• This is a high-efficiency washer, and the water
levels may be much lower than you expect. This
is normal, and cleaning/rinsing performance will
not be compromised.
NOTE
• To protect your garments, not every wash
temperature, spin speed, soil level, or option is
available with every cycle.
• If an option or setting is not available, it is
grayed out and will not respond when touched.
• Follow the fabric care labels on the garment for
best results.
Temp.
Make sure the wash temperature is suitable for
the type of load you are washing.
• Press the Temp. button to select the wash and
rinse temperature combination for the selected
cycle.
• All rinses use unheated cold water.
• Cold rinses use less energy. The actual cold rinse
temperature depends on the temperature of the
cold water at the faucet.
Spin
Higher spin speeds extract more water from
clothes, reducing drying time and saving energy.
• Press the Spin button and select the desired
speed.
• Some fabrics, such as delicates, require a slower
spin speed.
Soil
Adjusting the soil level setting will modify the cycle
times and/or wash actions.
•Press the Soil button and select the desired soil
level.
•The Heavy soil setting may increase cycle times.
The Light soil setting may decrease cycle times.
Options and Extra Functions
Washer Settings
Your washer includes several additional cycle
options to customize cycles to meet your individual
needs.
• Select the desired option after selecting the
desired cycle and settings.
NOTE
• The selected option can be found on SETTINGS
O.
• To protect your garments, not every option is
available with every cycle.
• If an option or setting is not available, it is
grayed out and will not respond when touched.
1 Press the SETTINGS O button.
2 Scroll through to select the desired settings
and adjust them as needed.
• Swipe to turn some settings on or off.
• For other settings, press to bring up a
screen with available options.
NOTE
• If no action is taken for several minutes after
pressing the SETTINGS
O button, the display
reverts to the previous screen.
6(77,1*6
26 OPERATION-WASHER
Basic Options
Steam
Adding this option to a wash cycle helps provide
superior cleaning performance. Using steam gives
fabrics the cleaning benefits of a very hot wash.
• Swipe the bar to turn the option on or off.
• Steam may not be clearly visible during steam
cycles. This is normal. Too much steam could
damage clothing.
• Do not use steam with delicate fabrics such as
wool and silk, or easily discolored fabrics.
WARNING
• Do not touch the door during steam cycles. The
door surface can become very hot and can cause
severe burns. Allow the door lock to release
before opening the door.
• Do not attempt to override the door lock
mechanism or reach into the washer during a
steam cycle. Steam can cause severe burns.
ezDispense
Select this option to open the controls for the
ezDispense auto-dispense function. The available
options vary based on dispenser usage settings.
• Dispenser Usage: Select how to use the 2
dispenser tanks–detergent and softener, 2
different detergents, or the same detergent in
both tanks.
• Detergent Dispense: Set the amount of
detergent dispensed for each load.
• Softener Dispense: Set the amount of softener
dispensed for each load.
• Detergent in Use: When using the tanks for 2
different detergents, select whether to use the
detergent in tank 1 or tank 2.
• Detergent 1 Dispense: Set the amount of
detergent in tank 1 to dispense for each load.
• Detergent 2 Dispense: Set the amount of
detergent in tank 2 to dispense for each load.
• From the dispense screen, press the default
amounts button to change the default dispense
settings for all loads.
Extra Rinse
This option adds an extra rinse to the selected
cycle. Use this option to help ensure the removal
of detergent or bleach residue from fabrics.
• Press the Extra Rinse button to add up to 3
additional rinses to the cycle.
Delay Start
Once you have selected the cycle and other
settings, press the Delay Start button to delay the
start of the wash cycle.
•Press the Delay Start button to increase the
delay time in 30-minute increments, from 1 hour
up to 19 hours.
• Once the desired delay time is set, press the
Start/Pause button to start the delay time.
NOTE
• If the Start/Pause button is not pressed to begin
the delay time, the washer automatically turns
off after a certain time and all cycle settings are
lost.
Fresh Care
Use this function when you will not be able to
unload your clothes immediately after the wash
cycle ends.
• Swipe the bar to turn the option on or off.
• The drum will tumble periodically for up to 19
hours to prevent wrinkles.
More Options
TurboWash
TM
Adding this option reduces the cycle time while still
providing similar wash performance to the same
cycle without TurboWash
TM
.
• Swipe the bar to turn the option on or off.
• This option cannot be used with all cycles.
• For cycles in which TurboWash
TM
is
automatically selected, the TurboWash
TM
option
cannot be turned off.
• These cycles are designed for optimum
performance with the TurboWash
TM
option
applied.
Cold Wash
TM
Add the Cold Wash
TM
option to save energy by
using cooler water. Wash and rinse times are
increased to maintain wash performance.
• Swipe the bar to turn the option on or off.
• Wash time will increase up to several minutes
with this option.
• For best wash results, only wash small loads (less
than 8 lb) with this option.
27OPERATION-WASHER
ENGLISH
Pre-wash
This option adds a pre-wash (for about 15 - 17
minutes) for improved cleaning of heavily soiled
or stained clothing.
• Swipe the bar to turn the option on or off.
NOTE
• If you select Pre-wash after putting the main
wash detergent directly in the drum, the
detergent may be washed away, reducing the
washing performance.
Settings
1 Press the SETTINGS button.
2 Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the SETTINGS button, the display
reverts to the previous screen.
Remote Start
Use a smartphone to control your washer
remotely.
• For more information, see SMART FUNCTIONS
in this manual.
Drum Light
The drum is equipped with a white LED light that
illuminates when the washer is turned on. This
light automatically turns off when the door is
closed and the cycle starts.
• Swipe the bar to turn on or off the Drum Light.
• The drum light will turn off automatically after 4
minutes.
Washer Additional Settings
1 Press the SETTINGS button.
2 Scroll down and select the Washer Additional
Settings.
3 Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the SETTINGS button, the display
reverts to the previous screen.
Cycle List Edit
Edit the list of wash cycles that are displayed. Some
wash cycles cannot be deleted from the default
list.
Cycle Optimization
When activated, this feature organizes the cycle
list and options automatically based on your usage
patterns.
• On is the default setting.
• Selecting Off retains the current list order.
ezDispense
TM
Nozzle Clean
Use this function to periodically clean the
ezDispense reservoirs or before changing the
softener reservoir to a detergent reservoir.
• This function cleans residual detergent or
softener in the hose connected to the
ezDispense (when changing the type of
detergent or softener).
CAUTION
• Before using the function, remove the
ezDispense reservoir, clean it, fill it with water
and reassemble it in the dispenser drawer.
Signal
The volume of the notification sounds and button
sounds can be set from Off to Very High.
• Default volume is Very High and can be
adjusted.
- Voulme : Off, Low, Medium, High, Very High
Smart Diagnosis
Use this to help troubleshoot errors or
malfunctions.
• See the Smart Diagnosis section for more
details.
6(77,1*6
28 OPERATION-WASHER
Washer And Dryer Common
Settings
1 Press the SETTINGS button.
2 Press the Washer And Dryer Common
Settings.
3 Select the settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the SETTINGS button, the display
reverts to the previous screen.
Wi-Fi
Use to set up the Wi-Fi connection. When Wi-Fi is
turned on, the Wi-Fi icon appears in the display.
Control Lock
Use this function to disable the controls. This
function can prevent children from changing
cycles or operating this washer.
NOTE
• The function does not lock the door.
• Once this function is set, all buttons are locked
except the Power and SETTINGS buttons.
• When the controls are locked, the Control Lock
indicator lights up and the wash cycle is shown
on the display.
• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other options and functions.
Brightness
Use this function to adjust the brightness of the
display.
• Normal is the default setting.
Factory Reset
Select this to delete all the stored data and
initialize settings.
6(77,1*6
29OPERATION-DRYER
ENGLISH
OPERATION-DRYER
Using the Dryer
WARNING
• To reduce the risk of fire, electric shock, or injury
to persons, read the SAFETY INSTRUCTIONS
before operating this appliance.
Operation Overview
1 Clean the lint filter.
• If the lint filter has not already been
cleaned, lift out the filter and remove the
lint from the last load. This will help ensure
the fastest and most efficient drying
performance. Make sure to reinstall the
filter, pressing down until it clicks firmly into
place.
2 Load the dryer.
• Load the dryer with the wet laundry from
the washer. If the load is extra large, you
may need to divide it into smaller loads for
proper performance and fabric care.
3 Turn on the dryer.
• Touch the Power button to turn on the
dryer.
4 Select a cycle.
• Touch the down arrow next to the cycle
name on the center display to open the list
of cycles, or swipe the screen to scroll
through and select a cycle.
• The preset temperature, dry level, and
option settings for that cycle will be shown.
• Pressing the Start/Pause button without
selecting a cycle immediately starts the
Normal Dry cycle with the default settings.
5 Adjust the settings.
Default settings for the selected cycle can now
be changed, if desired, using the cycle
modifier and SETTINGS buttons.
• Not all modifiers and options are available
on all cycles. If an option or setting is not
available, it is grayed out and will not
respond when touched.
6 Begin the cycle.
•Press the Start/Pause button to begin the
cycle. The cycle can be paused at any time
either by opening the door or by pressing
the Start/Pause button.
•If the Start/Pause button is not pressed
within a certain time, the dryer shuts off
and all settings are lost.
7 End of Cycle
• When the cycle is finished, the chime will
sound. Immediately remove your clothing
from the dryer to reduce wrinkling. If
Wrinkle Care is selected, the dryer will
tumble briefly every few minutes to help
prevent wrinkles from setting in the clothes.
Check the Lint Filter Before Every
Load
Always make sure the lint filter a is clean before
starting a new load; a clogged lint filter will
increase drying time. To clean, pull the lint filter
straight up and roll any lint off the filter with your
fingers. Push the lint filter firmly back into place.
See Regular Cleaning for more information.
Always ensure the lint filter is properly installed
before running the dryer. Running the dryer with a
loose or missing lint filter will damage the dryer
and articles in the dryer.
30 OPERATION-DRYER
Loading the Dryer
General Tips
• Combine large and small items in the same load.
• Close zippers, hooks and drawstrings to prevent
these items from snagging or tangling on other
clothes.
NOTE
• Damp clothes will expand as they dry. Do not
overload the dryer; clothes require room to
tumble and dry properly.
Grouping Similar Items
For the best drying results, and to reduce the
possibility of damage to clothing, sort clothes into
loads that can be dried with the same drying cycle.
Different fabrics have different care requirements,
and some fabrics will dry more quickly than others.
Woolen Items
Always follow fabric care labels before drying
woolen items in a dryer. After the cycle, the items
may still be damp. Do not repeat the cycle. Pull the
items to their original shape if needed and lay
them flat to finish drying.
Woven and Loopknit Materials
Some woven and loopknit materials may shrink,
depending on quality.
Permanent Press and Synthetics
Do not overload your dryer. Take out permanent
press items as soon as the dryer stops to reduce
wrinkles.
Baby Clothes and Nightgowns
Always check the manufacturer’s instructions.
Rubber and Plastics
Do not dry any items made from or containing
rubber or plastics such as:
• Aprons, bibs and chair covers
• Curtains and tablecloths
• Bath mats
Fiberglass
Do not dry fiberglass articles in your dryer. Glass
particles left in the dryer could be picked up by
your clothes the next time you use the dryer and
irritate your skin.
Fabric Care Labels
Sort and dry laundry according to care labels, size,
and fabric type. Do not overload the dryer. This will
save energy and time and give the best drying
performance.
Fabric Care Labels
Many articles of clothing include a fabric care label.
Using the chart below, adjust the cycle and option
selections to care for your clothing according to
the manufacturer's recommendations.
Tumble Dry
Label Directions
Dry
Normal
Permanent Press / Wrinkle Resistant
Gentle / Delicate
Do not tumble dry
Do not dry (used with do not wash)
Heat Setting
Label Directions
High
Medium
Low
No Heat / Air
31OPERATION-DRYER
ENGLISH
Control Panel
Control Panel Features for the Dryer
a Power On/Off Button
• Press this button to turn the dryer on or off.
• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.
b WASH/DRY Button
• Press this button to switch the center display between the washer and the dryer.
c Status Display
• The current cycle and settings are shown in the display.
• Estimated time remaining and status messages are shown after drying starts.
d SETTINGS Button
• This button allows you to select additional cycle options.
e Start/Pause Button
• Press and hold this button to start the selected cycle.
• If the dryer is running, use this button to pause the cycle without losing the current settings.
NOTE
• If the Start/Pause button is not pressed to start the selected cycle, after a delay the dryer automatically
turns off and all cycle settings are lost.
f Cycles
• Either swipe over the cycle name to scroll through and select a cycle, or touch the down arrow next to
the cycle name to open the list of cycles.
• Once the desired cycle has been selected, the standard presets will appear in the display. These
settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.
g Cycle Modifier Buttons
• Use these buttons to adjust the dry temperature, dry level and dry time settings for the selected
cycle.
• The current settings are shown in the display.
• Press the button for that option to select other settings.
6(77,1*6
1RUPDO'U\
32 OPERATION-DRYER
h Indicators
a Flow Sense Indicator
• The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the
ductwork that reduce exhaust flow from the dryer.
• Maintaining a clean exhaust system improves operating efficiency and helps minimize service
calls, saving you money.
b Control Lock Indicator
• This indicator lights up when the Control Lock feature is activated.
c Remote Start Indicator
• This indicator lights up when the Remote Start feature is activated.
d Wi-Fi Indicator
• This indicator is lit when the product is connected to a home Wi-Fi network.
e Washer or Dryer Indicator
• This indicates whether the display is showing washer or dryer settings. The icon is blue for washer
settings and red for dryer settings.
33OPERATION-DRYER
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Dry Cycles
Cycle Guide
The appliance automatically sets the dryness level and temperature at the recommended setting for each
cycle. The estimated time remaining will be shown in the display.
Default Cycles
These cycles are in the initial cycle list.
•Press the Temp. button and the available settings are shown in
the display: Low, Med.Low, Medium, Med.High or High
•Press the Dry Level button and the available settings are
shown in the display: Damp, Less, Normal, More or Very
•Press the Dry Time button and the available settings are shown
in the display: 10, 20, 30, 40, 50, 60, 70, 80, 90 or 100 minutes
Cycle Normal Dry
Description Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed
loads, except delicate fabrics such as wool or silk.
Temp. Default: Med.High Available: Med.High
Dry Level Default: Normal Available: All
Cycle AI Dry
Description This cycle optimizes drying times and temperatures by detecting the laundry’s
characteristics.
Temp. Default: Med.High Available: Med.High
Dry Level Default: Normal Available: Normal
Cycle Bedding
Description Use this cycle for drying blankets or bulky items such as pillows, blankets, comforters,
sheets or pet bedding.
Temp. Default: Medium Available: Medium
Dry Level Default: Normal Available: Normal, More, Very
Cycle Delicates
Description Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes
which can easily be damaged.
Temp. Default: Med.Low Available: Med.Low
Dry Level Default: Normal Available: All
Cycle Towels
Description Use this cycle for drying towels.
Temp. Default: Med.High Available: Med.High
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34 OPERATION-DRYER
Dry Level Default: Normal Available: All
Cycle Quick Dry
Description Use this cycle to quickly dry a small load of laundry.
Temp. Default: High Available: All
Dry Time Default: 30 min Available: 10 ~ 100 min
Cycle Timed Dry
Description Use this cycle to manually select the drying time,from 10 to 70 minutes, in 10-minute
increments.
Temp. Default: High Available: All
Dry Time Default: 10 min Available: 10 ~ 100 min
Cycle Power Dry
Description This cycle is a high-temperature dry cycle.
Temp. Default: High Available: High
Dry Level Default: Very Available: Very
Cycle Perm. Press
Description Use this cycle to minimize wrinkles when drying tablecloths or wrinkle-free clothes.
Temp. Default: Medium Available: Medium
Dry Level Default: Normal Available: All
Cycle
SteamFresh
TM
Description Use this cycle to quickly reduce wrinkles and odors in fabrics using the power of steam.
Temp. Default: Med.High Available: All
Cycle Heavy Duty
Description Use this cycle for drying heavy-duty clothes like jeans or garments that need extra
drying.
Temp. Default: High Available: High
Dry Level Default: Normal Available: All
Cycle Air Dry
Description Use this cycle to dry all items (such as plastics or rubber) that can be tumble dried
without using heat.
Dry Time Default: 30 min Available: 10 ~ 100 min
Cycle Towels
35OPERATION-DRYER
ENGLISH
Non-Default Cycles
Edit the list of dry cycles using the Cycle List Edit option to use these cycles.
Cycle
SteamSanitary
TM
Description Use this cycle to reduce odors using steam and high temperature.
Temp. Default: High Available: High
Cycle Super Dry
Description Thoroughly dries cotton fabrics.
Temp. Default: High Available: High
Dry Level Default: Very Available: Very
Cycle Activewear
Description Special or treated fabrics for sports or outerwear
Temp. Default: Medium Available: Medium
Dry Level Default: Normal Available: Normal
Cycle Jeans
Description This cycle is designed specifically for jeans.
Temp. Default: Medium Available: Medium
Dry Level Default: Normal Available: Normal
Cycle Blanket Refresh
Description Warms and fluffs up blankets.
Temp. Default: Low Available: Low
Cycle Low Temp Dry
Description Use this cycle to reduce energy consumption.
Temp. Default: Med.Low Available: Med.Low
Dry Level Default: Normal Available: Normal, More, Very
Cycle Easy Ironing
Description Leaves clothes slightly damp for easy ironing.
Temp. Default: Medium Available: Medium
Dry Level Default: Damp Available: Damp
Cycle Small Load
Description Use this cycle for drying light or small items. (up to 3 items)
Temp. Default: High Available: High
36 OPERATION-DRYER
WARNING
• To reduce the risk of serious injury, death, explosion, or fire, follow basic safety precautions, including
the following:
- Do not open the dryer door during steam cycles.
- Do not touch the steam nozzle in the drum during or after the steam cycle.
• Do not use steam cycles with the following clothes, as they may be damaged.
- SteamSanitary
TM
: Urethane foam, down feathers or delicate items
- SteamFresh
TM
: Wool, wool blankets, leather jackets, silk, lingerie, foam products, or electric blankets.
NOTE
•The SteamSanitary
TM
and SteamFresh
TM
cycles are designed for use with dry clothing.
Special Drying Cycles
These new or specialized drying cycles can be downloaded to your appliance with a smartphone. Refer to
the LG ThinQ smartphone application for a complete list of the cycles available for download.
Dry Level Default: Normal Available: Normal, More, Very
Cycle Large Load
Description Dryer is less than half full.
Temp. Default: Med.High Available: Med.High
Dry Level Default: More Available: More
Cycle XL Load
Description Dryer is very fulll.
Temp. Default: High Available: High
Dry Level Default: Very Available: Very
Cycle Anti-Wrinkle
Description Prevents wrinkles by tumbling clothes after the cycle ends.
Temp. Default: Medium Available: Medium
Dry Level Default: Normal Available: Normal
Cycle Overnight Dry
Description This energy efficient cycle dries a small load overnight.
Temp. Default: Med.Low Available: Med.Low
Dry Level Default: Normal Available: Normal
Cycle Small Load
37OPERATION-DRYER
ENGLISH
Available Options
† This option is automatically included in the cycle and can be deselected.
NOTE
•The Energy Saver option helps to reduce energy use by drying clothes at lower temperatures than the
normal mode. When this option is set, the drying time will increase.
•The TurboSteam and Energy Saver options cannot be used together.
Cycle Rack Dry
Description This cycle is used with items, such as wool sweaters, silk items, and lingerie, that
shouldbe dried flat. This cycle can also be used with items that should not be tumbled
dry,such as gym shoes or stuffed animals. Install the rack in the dryer drum before
usingthis cycle.
Temp. Default: Off Available: Low, Med.Low
Dry Time Default: 50 min Available: 10~100 min
Cycle TurboSteam
Damp Dry
Signal
Energy Saver Low Static Wrinkle Care
Normal Dry
##
#
†
##
AI Dry
## ##
Bedding
#
Delicates
###
Towels
###
Quick Dry
##
Timed Dry
##
Power Dry
#
Perm. Press
## ##
SteamFresh
TM
#
†
#
Heavy Duty
## ##
Air Dry
#
SteamSanitary
TM
#
†
#
Super Dry
#
Activewear
##
Jeans
##
Blanket
Refresh
#
39OPERATION-DRYER
ENGLISH
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected
automatically. Customize these settings using the
cycle modifier buttons.
Temp.
Use this button to select the temperature setting.
This allows precise care of fabrics and garments.
Press the Temp. button to select available settings.
Dry Level
Use this button to select the dryness level for the
cycle. Press the Dry Level button to select
available settings.
• The appliance will automatically adjust the cycle
time according to the selected dryness level.
Selecting More or Very will increase the cycle
time, while Less or Damp will decrease the cycle
time.
•Use a Less or Damp setting for items that you
wish to iron.
Dry Time
Use this button to manually select the drying time,
from 10 to 100 minutes, in 10-minute increments.
• Use this for small loads or to remove wrinkles.
Options and Extra Fuctions
Your dryer includes several additional cycle
options to customize cycles to meet your individual
needs.
Select the desired option after selecting the
desired cycle and settings.
NOTE
• The selected options can be found on SETTINGS
O.
• To protect your garments, not every option is
available with every cycle.
Dryer Settings
1 Press the SETTINGS button.
2 Scroll through to select the desired settings
and adjust them as needed.
• Swipe to turn some settings on or off.
• For other settings, press to bring up a
screen with available options.
NOTE
• If no action is taken for several minutes after
pressing the SETTINGS button, the display
reverts to the previous screen.
• You can see Washer and Dryer Common
Settings in Washer Settings.
Basic Options
TurboSteam
TM
Adding the TurboSteam
TM
option to a dry cycle
helps reduce wrinkles and odor in fabrics.
WARNING
• Do not touch the door during steam cycles. The
door surface can become very hot.
• Do not attempt to reach into the dryer during a
steam cycle. Steam can cause severe burns.
NOTE
• Steam may not be clearly visible during steam
cycles. This is normal.
• Do not use steam with delicate fabrics such as
wool, silk, or easily discolored fabrics.
• When the filter/duct is clogged, this option may
not have optimal results.
• When the steam function is operating, the drum
will stop to allow steam to stay in the drum.
Damp Dry Signal
When this option is selected, the appliance signals
when the load is approximately 80% dry. This
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40 OPERATION-DRYER
allows you to remove faster-drying lightweight
items or items that you would like to iron or hang
while they are still slightly damp.
Energy Saver
This option helps to reduce the energy
consumption of the Normal Dry cycle, depending
on the load size. When the Energy Saver option is
selected, the cycle begins with an air dry section
and the drying time is increased.
•The Energy Saver option is turned on by default
in the Normal Dry cycle.
• If the Energy Saver option is turned off, it
remains off until it is turned back on.
Low Static
This option injects steam late in the drying cycle to
reduce the static electricity caused by dry fabrics
rubbing together.
Wrinkle Care
Selecting this option will tumble the load
periodically for up to 3 hours after the selected
cycle, or until the door is opened. This is helpful in
preventing wrinkles when you are unable to
remove items from the dryer immediately.
Select this option before you start a drying cycle.
NOTE
• When the option is set, only the Power button
works after the drying cycle ends.
• When a drying cycle is running, pause the cycle
first to set the option.
• Always turn off the appliance before unloading
the clothes.
Settings
1 Press the SETTINGS button.
2 Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the SETTINGS button, the display
reverts to the previous screen.
Remote Start
Use a smartphone to control your dryer remotely.
• For more information, see SMART FUNCTIONS
in this manual.
Drum Light
The drum is equipped with a white LED light that
illuminates when the dryer is turned on. This light
automatically turns off when the door is closed
and the cycle starts.
• Swipe the bar to turn on or off the Drum Light.
• The drum light will turn off automatically after 4
minutes.
Dryer Additional Settings
1 Press the SETTINGS button.
2 Scroll down and select the Dryer Additional
Settings.
3 Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the SETTINGS button, the display
reverts to the previous screen.
Cycle List Edit
Edit the list of dry cycles that are displayed. Some
dry cycles cannot be deleted from the default list.
Cycle Optimization
When activated, this feature organizes the cycle
list and options automatically based on your usage
patterns.
• On is the default setting.
• Selecting Off retains the current list order.
Signal
The volume of the notification sounds and button
sounds can be set from Off to Very High.
• Default volume is Very High and can be
adjusted.
- Volume : Off, Low, Medium, High, Very High
6(77,1*6
41OPERATION-DRYER
ENGLISH
Smart Diagnosis
Use this to help troubleshoot errors or
malfunctions.
• See the Smart Diagnosis section for more
details.
42 SMART FUNCTIONS
SMART FUNCTIONS
Using LG ThinQ Application
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
• Remote Start
- Control the appliance remotely from the LG
ThinQ application.
• Downloaded
- Download new and specialized cycles that are
not included in the standard cycles on the
appliance. Once cycle download is completed
in the appliance, the product keeps the
downloaded cycle until a new cycle is
downloaded.
• Cloud Cycle
- The Cloud cycles include many cycles which
are started from the Cloud and offer various
options. However, the downloaded cycle is
deleted from the appliance when the power is
turned off.
• Tub Clean Coach (Washer)
- Find out how many cycles remain before it is
time to run the Tub Clean cycle.
• Venting Tips (Dryer)
- Access tips for optimizing dryer ventilation.
• Energy Monitoring
- Keep track of the appliance's power
consumption and how it is affected by your
selected wash cycles and options.
• Smart Diagnosis
TM
- This function provides useful information for
diagnosing and solving issues with the
appliance based on the pattern of use.
• Push Alerts
- When the cycle is complete or the appliance
has problems, you will receive a push
message.
• Settings
- Set various options on the appliance and in the
application.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
connected appliance from the LG ThinQ
application and connect it again.
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Installing LG ThinQ App and
Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using
the camera or a QR code reader app on your
smartphone.
Models without QR Code
1 Search for and install the LG ThinQ app from
the Google Play Store or Apple App Store on a
smartphone.
2 Run the LG ThinQ app and sign in with your
existing account or create an LG account to
sign in.
43SMART FUNCTIONS
ENGLISH
3 Touch the add (~) button on the LG ThinQ
app to connect your LG appliance. Follow the
instructions in the app to complete the
process.
NOTE
• You may be asked to provide a password to
connect to the LG network (not your home
network) during the Wi-Fi setup. The password is
the last 4 characters of the network name,
repeated twice, with no spaces. For example, if
the network name appears as LG_XXXX_8b92,
then you would enter 8b928b92 as your
password. The password is case sensitive and
the last 4 characters are unique to your
appliance.
• To verify the Wi-Fi connection, check that the
f
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended) and
connect the product again.
Using the Washer/Dryer Remotely
Remote Start
Use a smartphone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle.
Using Remote Start
1 Load the laundry.
2 Press the Power button.
3 Press the SETTINGS button. Slide the bar on
the Remote Start option over to select ON.
4 Start a cycle from the LG ThinQ application on
your smartphone.
NOTE
• Once this function is enabled, you can only start
a cycle from the LG ThinQ smartphone
application. If the cycle is not started, the
appliance will wait to start the cycle until it is
turned off remotely from the application or this
function is disabled.
• If the door has been opened, you cannot start a
cycle remotely.
Disabling Remote Start Manually
When the function is activated, press the
SETTINGS button and slide the bar on the Remote
Start option to select OFF.
Downloaded Cycle
You can download new and specialized cycles that
are not included in the standard cycles on the
appliance.
Appliances that have been successfully connected
can download a variety of specialty cycles specific
to the appliance.
Once cycle download is completed in the
appliance, the product keeps the downloaded
cycle until a new cycle is downloaded.
NOTE
• Only one downloaded cycle can be stored on the
appliance at a time.
44 SMART FUNCTIONS
Cloud Cycle
Use the LG ThinQ app to start cycles with various
options. Cloud cycles are deleted from the
appliance once the power is turned off.
RF Module Specifications
† This feature is only available on some models.
FCC Notice
The following notice covers the transmitter
module contained in this product.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-
located or operating in conjunction with any other
antenna or transmitter.
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.
Open Source Software Notice
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email
request to opensource@lge.com.
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
Smart Diagnosis
TM
Function
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Type
Frequency
Range
Output
Power (Max.)
Wi-Fi
2412 - 2462
MHz
< 30 dBm
Bluetooth
†
2402 - 2480
MHz
< 30 dBm
45SMART FUNCTIONS
ENGLISH
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis
TM
feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis
TM
feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Press the Washer Power button to turn on the
appliance.
• Do not press any other buttons.
2 Press the SETTINGS O button and select
Smart Diagnosis
TM
on the Washer
Additional Settings or Dryer Additional
Settings sceen.
3 Hold the mouthpiece of your phone close to
Power button and press Start.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the smartphone
while the tones are being transmitted.
46 MAINTENANCE
MAINTENANCE
WARNING
• To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including
the SAFETY INSTRUCTIONS, before operating this appliance.
• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning
can cause serious injury, fire, electric shock, or death.
• Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or
detergents with strong chemical components when cleaning the appliance. Doing so may cause
discoloration or damage to the appliance, or may cause a fire.
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump,
valve, motor, control board.
Washer
Regular Cleaning
Care after Wash
After the cycle is finished, wipe the door and the
inside of the door seal to remove any moisture.
• Wipe the body of the washer with a dry cloth to
remove any moisture.
• Leave the door open to dry the drum interior.
WARNING
• Make sure children and pets do not climb into
the drum. Engage the Control Lock feature if
needed to prevent children from accidentally
starting a wash cycle.
Cleaning the Exterior
Proper care of your washer can extend its life.
Door:
Wash with a damp cloth on the outside and inside
and then dry with a soft cloth.
Exterior:
• Immediately wipe off any spills.
• Wipe with a damp cloth.
• Do not touch the surface or the display with
sharp objects.
Cleaning the Drum
Over time, residue may build up in the drum,
leading to mildew or a musty odor. Run the Tub
Clean cycle monthly to remove residue and
prevent odor.
NOTE
• Make sure to run the Tub Clean cycle only when
the drum is empty. Never load laundry while
using this cycle. The laundry may be damaged or
contaminated with cleaning products.
• Run the cycle more often under heavy use
conditions or if odor is already present.
• If mildew or musty smell already exists, run this
cycle once a week for three consecutive weeks.
1 Remove any clothing from the drum.
2 Add cleaning agents.
Cleaner Instructions
Drum cleaner Add to main detergent
compartment of detergent
dispenser
Lime scale
remover
Liquid chlorine
bleach
Add to bleach compartment
of detergent dispenser.
Powdered cleaner Pull out liquid detergent cup
before adding to main
detergent compartment
Cleaning tablets Place directly into the washer
drum.
47MAINTENANCE
ENGLISH
• For other drum cleaning products, follow
the cleaner manufacturer’s instructions and
recommendations.
• Do not exceed the maximum fill line when
adding bleach or powdered cleaners.
Powdered cleaners may remain in the drum
after cleaning.
3 Close the door and press the Power button.
4 Select the Tub Clean cycle and press the
Start/Pause button to begin the cycle.
5 After the cycle ends, open the door and allow
the drum interior to dry completely.
WARNING
• Make sure children and pets do not climb into
the drum. Engage the Control Lock feature if
needed to prevent children from accidentally
starting a wash cycle.
NOTE
• If you use a descaler or drum cleaner during the
Tub Clean cycle, use the Speed Wash option to
rinse the washer drum before running your next
wash cycle.
Automatic Alert for Tub Clean
When the power is on and the tcL message blinks
on the display, it means the washer drum needs
cleaning. Use the Tub Clean cycle to clean the
washer drum. The frequency of the automatic
alert’s appearance depends on how often the
washer is used. However, the message will
generally appear every one to two months.
Removing Mineral Buildup
In areas with hard water, mineral scale can form
on internal components of the washer. Periodically
clean the mineral buildup on the internal
components to extend the lifespan of the washer.
Use of a water softener is recommended in areas
with hard water.
• Use a descaler to remove visible mineral buildup
on the washer drum.
• After descaling, always run the Tub Clean cycle
before washing clothing.
• Mineral scale and other spots may be removed
from the stainless steel drum using a soft cloth
soaked in stainless steel cleaner.
• Do not use steel wool or abrasive cleaners.
Leaving the Door Open
After you finish using the appliance, leave the door
open overnight to allow air to circulate and dry the
drum. This helps prevent odors. In high-traffic
areas or where space is tight, use the magnetic
door stop to keep the door slightly ajar. To use,
gently close the door until the magnet just
contacts the inner door frame.
Leaving the Door Open
After you finish using the washer, leave the door
open overnight to allow air to circulate and dry the
drum. This helps prevent odors.
Cleaning the ezDispense Drawer
Remove and clean the ezDispense reservoir every
time you refill the detergent/softener or change to
a new type of detergent/softener.
Use the ezDispense Nozzle Clean function
whenever you clean the reservoirs. For details, see
the Washer Additional Settings section.
Remove and clean the detergent dispenser drawer
once or twice a month. Leaving detergent in the
detergent dispenser drawer for an extended
period or using the washer for a long time may
cause the build-up of residue in the detergent
dispenser drawer.
WARNING
• Do not spray water inside the washer. Doing so
may cause fire or electric shock.
1 Turn off the washer, and unplug the power
cord.
2 Pull out the dispenser drawer until it stops,
and then press down the disengage button to
completely remove the drawer.
48 MAINTENANCE
3 Remove the ezDispense reservoirs from the
drawer, and open the reservoirs lids.
• Rinse the drawer in warm water to dissolve
the detergent or softener scale.
4 Clean the outsides of the ezDispense
reservoirs and inserts with warm water.
• Use a soft cloth or brush to remove any
residue.
• Do not use soap when cleaning the drawer
and inserts.
5 If the detergent or softener is hardened inside
the ezDispense reservoirs, remove the covers
on the reservoirs, and clean the insides of the
reservoirs with warm water.
• Use a soft cloth or brush to clean and to
remove any residue.
• Do not use soap when cleaning the
reservoirs.
6 Securely close the covers on the ezDispense
reservoirs.
7 Wipe off any moisture with a dry towel or
cloth after cleaning.
8 Reassemble the reservoirs and reinstall the
dispenser drawer.
Cleaning the Door Seal
Clean the door seal once a month to prevent
build-up of dirt.
CAUTION
• Cleaning the door seal with undiluted bleach
may cause malfunction of the door seal and
washer parts. You must add water to the bleach
before using it.
1 Wear rubber gloves and protective goggles.
2 Dilute 3/4 cup (177 mL) of liquid chlorine
bleach in 1 gallon (3.8 L) of water.
3 Wipe around the door seal.
• Soak a sponge or a soft cloth in this diluted
solution and wipe all around the door seal.
4 Wipe up any moisture with a dry towel or
cloth after cleaning.
5 Leave the door open to allow the door seal to
dry completely.
49MAINTENANCE
ENGLISH
Cleaning the Water Inlet Filters
If the washer does not fill properly, an error
message will appear on the display. The inlet valve
filter screens could be clogged by hard water scale,
sediment in the water supply, or other debris.
WARNING
• The inlet screens protect the delicate parts of the
inlet valve from being damaged by particles that
could enter the valves with the water supply.
Operating the washer with these filters removed
could cause a valve to open continuously,
resulting in flooding and/or property damage.
CAUTION
• Do not use the washer without the inlet filters.
Doing so will cause leaks and malfunction.
• If you use the washer in an area with hard water,
the inlet filter may clog due to lime buildup and
require more frequent cleaning.
1 Turn off the washer, and unplug the power
cord.
2 Turn off hot and cold water faucets.
3 Unscrew the hot and cold water hoses from
the back of the washer.
4 Remove the filters from the water valves
carefully.
• Use pliers to pull out the filters from the
water valves.
5 Remove foreign objects and soak the filters in
white vinegar or a lime scale remover.
• If using a lime scale remover, follow the
manufacturer’s instructions. Be careful not
to damage the filters while cleaning them.
6 Rinse filters thoroughly and press them back
into place.
7 Flush then reattach the water hoses.
• Before reattaching the water inlet hoses,
flush them by running several gallons of
water through them into a bucket or drain,
preferably with the faucets wide open for
maximum flow.
NOTE
•An IE error message may blink on the display
when the water pressure is low or an inlet filter
is clogged with dirt. Clean the inlet filter.
Cleaning the Drain Pump Filter
The washer fails to drain if the drain pump filter is
clogged. Periodically clean the drain filter to
prevent clogging with foreign objects.
WARNING
• Opening the drain filter will result in water
overflowing if there is water in the drum. Use a
bucket if the drum is not completely drained
before you open the drain filter.
• Using the washer without the drain filter or with
an incorrectly assembled drain filter may cause
leaks or malfunction of the washer.
1 Turn off the washer, and unplug the power
cord.
2 Open the drain pump filter cover.
3 Drain any remaining water.
• Unclip the drain hose and remove the plug
from the drain hose to drain the remaining
water.
50 MAINTENANCE
4 Remove the pump filter.
• Twist the pump filter counterclockwise to
remove.
5 Clean the pump filter and opening.
6 Reassemble the plug onto the drain hose and
reclip the drain hose.
7 Insert the drain pump filter and twist it
clockwise.
8 Close the drain pump filter cover.
NOTE
•An OE message blinks on the display when the
drain pump filter is clogged with dirt. Clean the
drain pump filter.
Care in Cold Climates
Storing the Appliance
If the washer will not be used for an extended
period of time and is in an area that could be
exposed to freezing temperatures, follow these
steps to protect the washer from damage.
NOTE
• Make sure the drum is empty before following
these steps.
1 Turn off the washer, and unplug the power
cord.
2 Turn off the water faucets.
3 Disconnect the water inlet hoses. Drain any
water from the hoses.
4 Plug the power cord into a properly grounded
electrical outlet.
51MAINTENANCE
ENGLISH
5 Add 1 gallon of nontoxic recreational vehicle
(RV) antifreeze to the empty drum and close
the door.
• Never use automotive antifreeze.
6 Turn on the washer and press the Spin
button.
7 Press the Start/Pause button to start the
drain pump for 1 minute.
• This will expel some of the antifreeze,
leaving enough to protect the washer from
damage.
8 Turn off the washer and unplug the power
cord.
9 Dry the drum interior with a soft cloth, and
close the door.
10 Store the washer in an upright position.
11 Remove the inserts from the dispenser. Drain
any water in the compartments and let them
dry.
12 To remove the antifreeze from the washer
after storage, run the Speed Wash cycle using
detergent.
• Do not add laundry to this cycle.
When the Water Inlet Hoses Are Frozen
1 Turn off the washer, and unplug the power
cord.
2 Turn off the faucets connected to the water
inlet hoses.
3 Pour hot water on the frozen faucets to thaw
the water inlet hoses and remove the water
inlet hoses.
4 Immerse the water inlet hoses in hot water to
thaw them.
5 Reconnect the water inlet hoses to the water
inlets of the washer and to the faucets.
•See Connecting the Water Inlet Hoses for
details.
6 Turn on the faucets.
7 Press the Power button to turn on the
washer.
8 Press the Spin button to operate spin only
cycle for draining and spinning.
9 Press the Start/Pause button.
When the Drain Hose is Frozen
1 Pour hot water in the washer drum and close
the door.
2 Wait for 1 - 2 hours.
3 Press the Power button.
4 Press the Spin button to operate spin only
cycle for draining and spinning.
5 Press the Start/Pause button to make sure
the water drains.
52 MAINTENANCE
Dryer
Regular Cleaning
Cleaning the Exterior
Proper care of your appliance can extend its life.
The outside of the appliance can be cleaned with
warm water and a mild, nonabrasive household
detergent. Immediately wipe off any spills with a
soft, damp cloth.
NOTE
• Do not use methylated spirits, solvents, or
similar products.
• Never use steel wool or abrasive cleansers; they
can damage the surface.
Cleaning the Interior
• Wipe around the door opening and seal with a
soft, damp cloth to prevent lint and dust buildup
that could damage the door seal.
• Clean the window with a soft cloth dampened
with warm water and a mild, nonabrasive
household detergent. Then wipe dry.
• The stainless steel drum can be cleaned with a
conventional stainless steel cleaner, used
according to the manufacturer’s specifications.
Never use steel wool or abrasive cleansers; they
may scratch or damage the surface.
Cleaning Around and Under the
Appliance
Vacuum lint and dust from around the dryer and
underneath it regularly.
Maintaining Ductwork
Vent ductwork should be checked for lint build up
once per month and cleaned at least once per
year. If any noticeable reduction in airflow or
drying performance occurs, immediately check
ductwork for obstructions and blockages and
contact a qualified technician or service provider.
Cleaning the Lint Filter
Always clean the lint from the filter after every
cycle.
a Lint Filter
To clean the lint filter, open the dryer door and pull
the lint filter straight up. Then:
1 For everyday cleaning, roll any lint off the
filter with your fingers, or
2 Vacuum the lint filter.
3 If the lint filter has become very dirty or
clogged with fabric softener, wash the lint
filter in warm, soapy water and allow it to dry
thoroughly before reinstalling.
53MAINTENANCE
ENGLISH
NOTE
• NEVER operate the appliance without the lint
filter in place.
CAUTION
• Do not hit or apply excessive force to the LCD
panel. Doing so can cause damage.
54 TROUBLESHOOTING
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If the appliance does not function properly or does not function at all, check the following
before you call for service.
Washer
FAQs: Frequently Asked Questions
Error Messages
Q: Why does my washer make loud banging noises while it is filling with water?
A: This is actually a problem with the plumbing in your home. When the water valve in the washer shuts
off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called
water hammer, can be reduced by installing an item called a water hammer arrestor. Add-on
arrestors can be purchased through your local hardware or home improvement store.
Q: Why is there so little water in my washer? How can it clean the clothes?
A: HE (High-Efficiency) washers are designed to properly wash your laundry while using a minimum
amount of water and energy. Because the water volume is low, the small amount of detergent used is
more concentrated in the water, resulting in excellent cleaning performance.
Q: When I press a button, why does my washer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn it off, turn on the product, then press and hold the lock
icon on the display for 3 seconds.
Q: Where should I pour the powdered laundry products when doing my laundry?
A: If you are using powdered laundry detergent, load it in the main detergent dispenser section of the
manual dispenser after removing the liquid detergent insert. Powdered laundry agents or powdered
color safe bleach should be put directly into the drum. These products can be put in the empty drum
before loading or on top of the laundry after loading the washer.
Problem Possible Cause & Solution
Door open The door is opened.
• Open and close the door again. If the message keeps appearing, unplug the power cord
and call for service.
Door unlocked The door is not secured.
• Check for objects around the door and door seal. If the message keeps appearing, unplug
the power cord and call for service.
Water supply Water supply faucets are not fully open.
• Make sure that the water faucets are fully open.
Water inlet hoses are kinked, pinched, or crushed.
• Make sure that the hoses are not kinked, pinched or crushed behind or under the washer.
Be careful when moving the washer during cleaning or maintenance.
Water inlet filters are clogged.
• Clean the inlet filters. See MAINTENANCE.
55TROUBLESHOOTING
ENGLISH
Water supply Water supply pressure to faucet or house is too low.
• Check another faucet in the house to make sure that household water pressure is
adequate and flow is not restricted.
• Disconnect the water inlet hoses from the washer and run a few gallons of water through
the hoses to flush out any dirt.
• If flow is too low, contact a plumber to have the water supply lines repaired.
Water supply connected with leak-limiting hoses.
• The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip
falsely and prevent the washer from filling.
Drainage Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m). For best
performance, the end of the drain hose should be no higher than 66 inches (168 cm).
Unbalance The load is too small.
• Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
• Always try to wash articles of somewhat similar weight to allow the washer to evenly
distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled, preventing the automatic
rebalancing from working properly.
No water detected The water level sensor is not working correctly.
• Close the water faucets, unplug the washer, and call for service.
Motor error A motor error has occurred.
• Allow the washer to stand for 30 minutes and then restart the cycle.
• If the error code is still displayed, call for service.
Water too high Water level is too high due to a faulty water valve.
• Close the water faucets, unplug the washer, and call for service.
Freeze error Inlet hose, drain hose or drain pump is frozen.
• See Care in Cold Climates.
No temp detected Control error.
• Unplug the washer and wait 60 minutes. Reconnect power and try again.
• If the error code is still displayed, call for service.
Vibration sensor Vibration sensor is malfunctioning.
• Call for service.
Turbidity sensor Turbidity sensor is malfunctioning.
• Call for service.
Power failure There was a power interruption or the power cord was not properly plugged in.
• Plug in the power cord or press the Start/Pause button to restart the cycle.
Oversudsing Too much detergent was used.
• Do not add more than the recommended amount of detergent.
Problem Possible Cause & Solution
56 TROUBLESHOOTING
ezDispense Error Messages
Noises
Oversudsing
Too much sudsing detected.
• The washer will operate the suds reduction cycle for about 2 hours.
Voltage abnormality Abnormal voltage detected.
• Unplug the power plug. If error recurs, call for service.
Problem Possible Cause & Solution
Check Detergent
Tank
The amount of liquid detergent in the detergent reservoir did not decrease.
After putting the detergent into the detergent reservoir, it was left for a long time and
the detergent hardened.
• Clean the detergent reservoir thoroughly, fill it with liquid detergent, install it in the
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
No detergent The automatic detergent injection function does not work properly.
• Call for service.
Check Softener Tank The amount of fabric softener in the softener reservoir did not decrease.
After putting the fabric softener into the softener reservoir, it was left for a long time
and the fabric softener hardened.
• Clean the softener reservoir thoroughly, fill it with liquid fabric softener, install it in the
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
No softener The automatic softener injection function does not work properly.
• Call for service.
ezDispense
TM
error
The ezDispense did not work properly.
• Call for service.
Drawer open The washer was operated without completely closing the drawer.
The drawer was opened during the washer operation.
• Push the drawer completely closed. If the error is displayed continuously, call for service.
Problem Possible Cause & Solution
Clicking Door lock sounds when the door locks or unlocks.
• Normal operation
Spraying or hissing Water spraying or circulating during the cycle
• Normal operation
Humming or
Gurgling
Drain pump is pumping water from the washer at times during a cycle.
• Normal operation
Water sloshing A liquid in the balance ring around the pulsator helps the basket spin smoothly.
• Normal operation
Water being added
after the washer has
already begun to
operate
The washer adapts to the load size and type to add more water to the cycle as needed.
• Normal operation
Problem Possible Cause & Solution
57TROUBLESHOOTING
ENGLISH
Operation
Water being added
after the washer has
already begun to
operate
The wash load may be unbalanced. If the washer senses that the load is unbalanced, it
will stop and refill to redistribute the load.
• Normal operation
The washer may be diluting laundry additives to add to the wash load.
• Normal operation
Rattling and
clanking noise
Foreign objects, such as keys, coins, or safety pins may be in drum or pump.
• Stop the washer, check the drum and the drain filter for foreign objects.
• If noise continues after the washer is restarted, call for service.
Thumping sound Heavy wash loads may produce a thumping sound.
• This is normal, but if the sound continues, the washer is probably out of balance. Stop and
redistribute wash load.
Wash load may be out of balance.
• Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise Packaging materials were not removed.
•See Unpacking and Removing Shipping Material in INSTALLATION.
Wash load may be unevenly distributed in the drum.
• Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor.
•See Leveling the Appliance in INSTALLATION.
Floor is not rigid enough.
• Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
Squeaking noise Packaging materials were not removed.
•See Unpacking and Removing shipping Material in INSTALLATION.
Banging noise when
the washer is filling
with water. (Water
hammer)
Plumbing in the home moves or flexes when the water valves in the washer shut off.
• Water hammer is not caused by a defect in the washer. Install water hammer arrestors
(purchased separately at hardware or home improvement store) between the fill hose and
the washer for best results.
Household water supply pressure is very high.
• Adjust household water supply regulator to a lower pressure or contact a plumber.
Problem Possible Cause & Solution
Water Leaking Hoses are not connected correctly.
• Check hoses and connectors for leaks, cracks, and splits.
• Check and tighten hose connections.
House drain pipes are clogged.
• The washer pumps out water very rapidly. Check for water backing up out of the drain pipe
during drain. If water is seen coming out of the drain, check for proper drain hose
installation and check for restrictions in the drain.
• Contact a plumber to repair drain pipe.
Problem Possible Cause & Solution
58 TROUBLESHOOTING
Water Leaking Drain hose has come out of the drain connector or is not inserted far enough.
• Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
• For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
Oversudsing of detergent
• Oversudsing may create leaks, and may be caused by the type and amount of detergent
used. HE (High-Efficiency) detergent is the only detergent recommended. The normal
amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the
detergent manufacturer.
• Always reduce the amount of detergent if the load is small or lightly soiled, or if the water
is very soft.
• Never use more than the maximum amount recommended by the detergent
manufacturer.
Excessive sudsing Too much detergent or incorrect detergent
• HE detergents are formulated specifically for HE (High-Efficiency) washers and contain
suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
• For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent
residue continues to be an issue, add an extra rinse.
Washer will not turn
on.
Power cord is not properly plugged in.
• Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz
outlet.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified election.
Wash cycle time is
longer than usual.
The washer automatically adjusts the wash time for the amount of laundry, water
pressure and other operating conditions.
• This is normal. The washer adjusts cycle time automatically to provide optimal results for
the selected cycle. The time remaining shown in the display is only an estimate. Actual time
may vary.
Incomplete or no
dispensing of
detergent
Detergent compartments clogged from incorrect filling.
• Make sure that detergent and additives are put into the correct dispenser compartments.
• For all detergent types, always make sure that the dispenser drawer is fully closed before
the start of the cycle.
Too much detergent used.
• Make sure that the suggested amount of detergent is used according to the
manufacturer’s recommendations. You may also dilute the detergent with water to the
maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency)
detergent.
NOTE
• Always use as little detergent as possible. HE (High-Efficiency) washers need very little
detergent to achieve optimum results. Using too much detergent will cause poor wash and
rinse performance and may contribute to odors in the washer.
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Normal residue
• It is normal for a small amount of detergent to remain in the dispenser. If this residue
builds up, it can interfere with normal dispensing of detergents. Refer to the cleaning
instructions.
Problem Possible Cause & Solution
59TROUBLESHOOTING
ENGLISH
Washer will not
operate.
Control panel has powered off due to inactivity.
• This is normal. Press the Power button to turn on the washer.
Washer is unplugged.
• Make sure that the power cord is plugged securely into an electrical outlet.
Water supply is turned off.
• Turn both hot and cold faucets fully on.
Controls are not set properly.
• Make sure that the cycle was set correctly, close the door and press the Start/Pause
button to start the wash cycle.
Door is open.
• Close the door and make sure that nothing is caught under the door preventing it from
closing completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be
on a dedicated branch circuit.
Start/Pause button was not pressed after the cycle was set.
• Press the Power button then reselect the desired cycle and press the Start/Pause button.
If the Start/Pause button is not pressed within a certain time, the washer will be turned
off. (The time varies by model, from 4 to 60 minutes.).
Extremely low water pressure.
• Check another faucet in the house to make sure that household water pressure is
adequate.
Washer is too cold.
• If the washer has been exposed to temperatures below freezing for an extended period of
time, allow it to warm up before pressing the Power button. Otherwise, the display will not
come on.
Washer is not filling
properly.
Filter is clogged.
• Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water
Inlet Filters in MAINTENANCE.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Energy efficiency
• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer
may be different than for conventional washer.
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
• Close the door and make sure that nothing is caught under the door preventing it from
closing completely.
Water level is too low.
• The water will not normally cover the clothes. The fill level is optimized for the wash
motion to achieve the best wash performance.
Water in the washer
does not drain or
drains slowly.
Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
the washer.
Problem Possible Cause & Solution
60 TROUBLESHOOTING
Performance
Water in the washer
does not drain or
drains slowly.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not
dispense.
Bleach dispenser cover is not properly installed (on some models).
• Make sure that the bleach cover is properly installed and snapped into place before the
beginning of the cycle.
Bleach dispenser is dirty or clogged.
• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign
debris that are collected inside the dispenser may prevent proper dispensing of the
bleach.
Premature
dispensing of bleach
Bleach dispenser filled for future load.
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every
load.
Overfilling the bleach dispenser
• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than
1 cup of bleach.
Problem Possible Cause & Solution
Wrinkling Washer is not unloaded promptly.
• Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded.
• The washer can be fully loaded, but the drum should not be tightly packed with items. The
door of the washer should close easily.
Hot and cold water inlet hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the inlet hose connectors.
Staining Bleach or softener dispensed too soon.
• Dispenser compartment was overfilled or closed too quickly, causing the bleach or
softener to dispense immediately. Always measure bleach, and never use more than 1 cup.
Bleach or softener was added directly to the wash load in the drum.
• Always use the dispensers to ensure that laundry products are properly dispensed at the
right time in the cycle.
Washer was not unloaded promptly.
• Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted.
• Always wash dark colors separately from light colors and whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Poor stain removal Proper options are not selected.
• Heavier soils and tougher stains may require extra cleaning power. Select the Heavy Soil
feature to boost the cleaning power of the selected cycle.
Previously set stains.
• Articles that have previously been washed may have stains that have been set. These
stains may be difficult to remove and may require hand washing or pre-treating to aid in
stain removal.
Problem Possible Cause & Solution
61TROUBLESHOOTING
ENGLISH
Odor
Musty or mildewy
odor in the washer
Incorrect or too much detergent has been used.
• Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s
instructions.
Inside of the drum was not cleaned properly.
• Run the Tub Clean cycle regularly.
Problem Possible Cause & Solution
Odor Some odor is caused by the rubber attached to the washing machine.
• This odor is normal for new rubber and will disappear after the machine has been run a
few times.
If the rubber door gasket and door seal area are not cleaned regularly, odors can occur
from mold or foreign substances.
• Be sure to clean the gasket and door seal regularly and check under the door seal for small
items when unloading the washer.
Odors can occur if foreign substances are left in the drainage pump filter.
• Be sure to clean the drainage pump filter regularly.
Odors can occur if the drainage hose is not properly installed, causing siphoning (water
flowing back inside the washing machine).
• When installing the drainage hose, be sure that it doesn’t become kinked or blocked.
Problem Possible Cause & Solution
62 TROUBLESHOOTING
Dryer
FAQs: Frequently Asked Questions
Error Messages
Operation
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn off Control Lock, turn on the product, then press and
hold the lock icon on the display for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3
hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is finished.
Q: Why does my dryer show 3 minutes when I select the SteamFresh cycle?
A: When the SteamFresh cycle is selected, the dryer displays the recommended number of garments
for the cycle, not the estimated cycle time, until the cycle is started. Use the Timed Dry button to
adjust the load size setting for the number of garments you desire.
Problem Possible Cause & Solution
Temp Sensor Error 1 /
Temp Sensor Error 2
Temperature sensor failure.
• Turn off the appliance and call for service.
Power supply / High
voltage
Power cord is connected incorrectly.
• Check the connection of the power cord to the terminal block.
Duct blockage (80%)
/ Duct blockage
(90%) / Duct
blockage (95%)
Exhaust system is too long or has too many turns/restrictions.
• Do not use the appliance until the exhaust system has been cleaned and/or repaired.
Using the appliance with severely restricted exhaust is dangerous and could result in a fire
or other property damage.
• Check the outside dryer vent while the appliance is operating to make sure there is strong
airflow. If the exhaust system is extremely long, have it repaired or rerouted.
House exhaust system blocked.
• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
lint clogging. Make sure the area around the vent hood is clear.
Gas Supply Gas supply or service turned off. (Gas Model only.)
• Confirm that house gas shutoff and the dryer gas shutoff are both fully open.
Problem Possible Cause & Solution
Clothes take too long
to dry.
Exhaust ducts are blocked, dirty, or duct run is too long.
• Confirm that the exhaust duct is properly configured and free of debris, lint, and
obstructions. Make sure that the outside wall damper can open properly and is not
blocked, jammed, or clogged.
63TROUBLESHOOTING
ENGLISH
Clothes take too long
to dry.
Load is not properly sorted
• Separate heavy items from lightweight items. Larger and heavier items take longer to dry.
Light items in a load with heavy items can fool the sensor because the light items dry
faster.
Large and heavy fabrics are loaded.
• Heavy fabrics take longer to dry because they tend to retain more moisture. To help
reduce and maintain more consistent drying times for large and heavy fabrics, separate
these items into smaller loads of a consistent size.
Dryer controls are not set properly.
• Use the appropriate control settings for the type of load you are drying. Some loads may
require an adjustment of the dry level setting for proper drying.
Lint filter needs to be cleaned.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint,
such as new bath towels, it may be necessary to pause the cycle and clean the filter during
the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
The appliance is overloaded.
• Divide extra large loads into smaller loads for better drying performance and efficiency.
Energy Saver option is selected. (on some models)
•If using the Normal cycle, deselect the Energy Saver option that is selected by default.
This option reduces enery use by adding an air dry section to the beginning of the cycle. It
is normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
The appliance will
not turn on.
Power cord is not properly plugged in.
• Make sure that the plug is securely plugged into a grounded outlet matching the
appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
The appliance does
not heat.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
Gas supply or service is turned off.
• Confirm that the house gas shutoff and the shutoff valves of the dryer are both fully open.
Even if gas is not supplied to the appliance, it will run and no error codes will display. Verify
that other gas appliances in the home are working normally.
Energy Saver option is selected. (on some models)
•If using the Normal cycle, deselect the Energy Saver option that is selected by default.
This option reduces energy use by adding an air dry section to the beginning of the cycle.
It is normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
Drying time is not
consistent.
Heat settings, load size, or dampness of clothing is not consistent.
• The drying time for a load will vary depending on the size of the load, the type of fabrics,
the wetness of the clothes and the condition of the lint filter. An unbalanced load in the
washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.
Problem Possible Cause & Solution
64 TROUBLESHOOTING
Performance
Problem Possible Cause & Solution
Clothes are wrinkled. Clothes dried too long (overdried).
• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use
a lower dry level setting and remove items while they still retain a slight amount of
moisture.
Clothes left in dryer too long after cycle ends.
• Use the Wrinkle Care option. This option will tumble the clothes briefly every few minutes
for up to 3 hours to help prevent wrinkling.
Greasy or dirty spots
on clothes.
Fabric softener used incorrectly.
• Check and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
• Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean
clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
• Stains on dried clothes could be stains that were not removed during the washing process.
Make sure that clothes are being completely cleaned or rinsed according to the
instructions for your washer and detergent. Some difficult soils may require pre-treating
prior to washing.
Clothes are
shrinking.
Garment care instructions are not being followed.
• To avoid shrinking your clothes, always consult and follow fabric care instructions. Some
fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink
when dried in a dryer. Use a low or no heat setting.
Lint on clothes. Lint filter not cleaned properly.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in
the MAINTENANCE section. With some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
Laundry not sorted properly.
• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried
separately from clothes that are lint trappers (i.e., a pair of black linen pants).
Excess static in clothes.
• Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s
instructions. Overdrying a load of laundry can cause a buildup of static electricity.
The appliance is overloaded.
• Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets.
• Check pockets thoroughly before washing and drying clothes.
Excess static in
clothes after drying.
Fabric softener is not used or is used incorrectly.
• Use a fabric softener or the Reduce Static option, if available, to reduce static electricity.
Be sure to follow the manufacturer’s instructions.
Clothes dried too long (overdried).
• Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and
use a shorter drying time. Select a lower dry level setting, if necessary.
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a
lower dry level setting and/or shorter time settings.
65TROUBLESHOOTING
ENGLISH
Steam Function
Clothes have damp
spots after a dry
cycle.
Very large load or very small load. Single large item such as a blanket or comforter.
• If items are too tightly packed or too sparse the sensor may have trouble reading the
dryness level of the load. Use a Timed Dry cycle for very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap themselves into a
tight ball of fabric. The outside layers will dry and register on the sensors, while the inner
core remains damp. When drying a single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp spots on a large
item after a sensor cycle has completed, empty the lint trap, and then set a Timed Dry
cycle to finish drying the item(s).
Problem Possible Cause & Solution
Water drips from
nozzle when Steam
cycle starts.
This is normal.
• This is steam condensation when Steam cycle starts. The dripping water will stop after a
short time.
Steam does not
generate, but no
error code is shown.
Water level error.
• Unplug dryer and call for service.
Water drips from
door during Steam
cycle.
This is normal.
• Condensation will normally form on the inside of the dryer door during steam operation.
Some condensation may drip out the bottom of the door.
Steam is not visible
during Steam cycle.
This is normal.
• Steam vapor is difficult to see when the door is closed. However, condensation will
normally form on the inside of the dryer door if the steam system is operating normally.
Drum does not turn
during Steam cycle.
This is normal.
• The drum is turned off so that the steam vapor remains in the drum. The drum will
normally turn for about 2 seconds once a minute.
Cannot see steam
vapor at the
beginning of cycle.
This is normal.
• Steam is released at different stages of the cycle for each option.
Problem Possible Cause & Solution
66 TROUBLESHOOTING
Common
Wi-Fi
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.
67LIMITED WARRANTY
ENGLISH
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.
Should your LG Washer/Dryer ("Product") fail due to a defect in materials or workmanship under normal
and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the
Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and
applies only when purchased lawfully and used within the United States including U.S. Territories.
• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
WASHER WARRANTY PERIOD
Product
Direct Drive Motor (Stator or
Rotor)
Washer Drum
Parts (internal/ functional parts
only) and Labor: One (1) year from
the date of original retail purchase
Parts Only: Ten (10) years from the
date of original retail purchase
You are responsible for any
applicable labor cost.
Parts Only: Three (3) years from
the date of original retail purchase
You are responsible for any
applicable labor cost.
DRYER WARRANTY PERIOD
Product
Dual Inverter Compressor
Inverter Motor
Dryer Drum
Parts (internal/ functional parts
only) and Labor: One (1) year from
the date of original retail purchase
Parts only: Ten (10) years from the
date of original retail purchase
You are responsible for any
applicable labor cost.
Parts Only: Three (3) years from
the date of original retail purchase
You are responsible for any
applicable labor cost.
68 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
69LIMITED WARRANTY
ENGLISH
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
70 LIMITED WARRANTY
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to opto[email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
71Memo
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
U.S.A.
1-888-542-2623
CANADA
INSTALLATION MANUAL
LAUNDRY CENTER
Read this installation manual thoroughly before installing the
appliance and keep it handy for reference at all times.
ENGLISH
WK*X30*H*A / SWW*50*3
MFL71983212
Rev.02_020323
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
4 WARNING STATEMENTS
8 CAUTION STATEMENTS
9 PRODUCT OVERVIEW
9 Product Features
11 INSTALLATION
11 Before Installing
13 Choosing the Proper Location
15 Unpacking and Removing Shipping Material
15 Connecting Electric Dryers
19 Installing the Dryer Side Vent Kit
20 Venting the Dryer
21 Connecting Gas Dryers
23 Connecting the Water Inlet Hoses
24 Connecting the Drain Hose
25 Leveling the Appliance
26 Final Installation Check
31 APPENDIX
31 Disassembly
3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety for a Dryer
WARNING
Fire Hazard
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
Do not install a booster fan in the exhaust duct.
Install all clothes dryers in accordance with the installation instructions
of the manufacturer of the dryer.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your
building.
- Clear the room, building or area of all occupants.
- Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer,
service agency or your gas supplier.
4 IMPORTANT SAFETY INSTRUCTIONS
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:
Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
WARNING - Risk of Fire
Install the clothes dryer according to the manufacturer’s instructions
and local codes.
• Clothes dryer installation must be performed by a qualified installer.
• Do not install a clothes dryer with flexible plastic venting materials. If
flexible metal (foil type) duct is installed, it must be of a specific type
identified by the appliance manufacturer as suitable for use with
clothes dryers. Flexible venting materials are known to collapse, be
easily crushed, and trap lint. These conditions will obstruct clothes
dryer airflow and increase the risk of fire.
• To reduce the risk of severe injury or death, follow all installation
instructions.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location,
have it checked and reinstalled by qualified service personnel.
• When moving or installing the product in a different location, call two or more qualified service
personnel for installation and service.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
• Do not install the appliance with flexible plastic venting materials. If flexible metal (foil type) duct is
installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with
the dryer section of the appliance. Flexible venting materials are known to collapse, be easily crushed,
and trap lint. These conditions will obstruct the dryer section's airflow and increase the risk of fire.
• Local ordinances may prohibit installation in a garage. Contact a local building inspector.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and
reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the appliance cabinet or for
exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured
ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could
affect drying time.
• Ductwork is not provided with the appliance, and you should obtain the necessary ductwork locally. The
end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted
outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An
accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep the area around the exhaust opening and adjacent surrounding areas free from the accumulation
of lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected
to a circuit that is regularly switched on and off by a utility.
• Do not install a booster fan in the exhaust duct.
6 IMPORTANT SAFETY INSTRUCTIONS
• This is a single appliance and a single unit for sale, delivery and installation.
• Do not disassemble this appliance for use, as it can’t be installed in a side-by-side configuration.
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.
Operation
• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in
contact with the product and immediately contact an LG Electronics Customer Information Center for
instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance, turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Do not reach into the appliance if the tub or drum, agitator, or any interior parts are moving. Before
loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete
stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on
product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent
or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the
finish.
• Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as
they give off vapors that could ignite or explode.
• Do not dry unwashed items in the appliance.
• Remove all objects from pockets such as lighters and matches.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
the drum or cause mildew or odors.
• Do not use the appliance to dry articles containing foam rubber or similarly textured rubber-like
materials.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,
carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural
gas or LP fuels.
• Properly adjusted appliances will minimize incomplete combustion. Exposure to these substances can be
minimized further by properly venting the dryer to the outdoors.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid
stopping tumble drying before the end of the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the appliance door.
• Do not open the appliance door during a STEAM CYCLE.
• Do not touch the steam nozzle in the drum during or after a STEAM CYCLE.
• On models with a steam feeder drawer, do not fill the steam feeder with hot water (over 86 ℉ / 30 ℃),
gasoline, dry cleaning solvents, or other flammable or explosive substances.
Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized
factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
8 IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
• Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
• Clean the lint filter of the dryer before or after each load. After cleaning the filter, ensure it is reinstalled
and fully seated before running the next load.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service
personnel.
CAUTION STATEMENTS
CAUTION
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:
Installation
• Install the product on a firm and level floor.
Operation
• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water, which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using
another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and
surrounding objects due to abnormal vibration.
9PRODUCT OVERVIEW
ENGLISH
PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
Front View
a Control Panel
b Lint Filter
c Dryer Drum
d Dryer Door
e Detergent Dispenser Drawer
f Washer Door
g Washer Drum
h Washer Door Magnet
i Drain Hose
j Drain Pump Filter
k Drain Pump Filter Cover
l Leveling Feet
Rear View
a Power Cord (for Gas Models)
b Terminal Block Access Panel (for Electric
Models)
c Cold Water Inlet
d Exhaust Duct Outlet
e Gas connection (for Gas Models)
f Hot and Cold Water Inlets
g Shipping Bolts
h Drain Hose
i Power Cord (for Washer)
10 PRODUCT OVERVIEW
Product Specifications
Accessories
Included Accessories
a Non-skid Pads
b Hole Caps
c Wrench
d Y Connector
e Tie Strap
f Elbow Bracket (for securing drain hose)
g Drying Rack (on some models)
Required Accessories
a Hot and Cold Water Hoses (for Washer)
b Cold Water Hose (for Dryer)
c Connecting Supply Hose
d Tie Straps
WARNING
• For your safety and for extended product life,
use only authorized components. The
manufacturer is not responsible for product
malfunction, property damage or bodily injury
caused by the use of separately purchased
unauthorized components, parts, or non-LG
products.
Model
WKEX300H*A / WKGX301H*A / SWWE50*3 /
SWWG50*3
Electrical Requirements
Please refer to the rating label for detailed
information.
Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa)
Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 32 5/8'' (70 cm X 189 cm X 83 cm)
Maximum Depth with Door Open 57 3/8'' (145.6 cm)
Net Weight 320 lb (145 kg)
Capacity (Washer/Dryer) 5.0 cu.ft. / 7.4 cu.ft.
Max. Spin Speed (Washer) 1300 RPM
Gas Requirements
NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC
LP: 8 - 13-inch (20.4 - 33.1 cm) WC
Operating Temperature Range 41-95 ℉ (5-35 ℃)
C
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I
F
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E
D
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11INSTALLATION
ENGLISH
INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing this appliance or transporting it to
another location.
a Choosing the Proper Location
b Unpacking and Removing Shipping Material
c Connecting the Electric Dryer
d Connecting the Gas Dryer
e Venting the Dryer
f Connecting the Inlet Hoses
g Connecting the Drain Hose
h Leveling the Appliance
i Final Installation Check
WARNING
• Read all installation instructions completely
before installing and operating the appliance. It
is important that you review this entire manual
before installing and using the appliance.
Detailed instructions concerning electrical
connections and additional requirements are
provided on the following pages.
• Moving or installation of the appliance requires
two or more people. Failure to follow these
instructions may result in injury.
12 INSTALLATION
WARNING
• Store and install the appliance where it will not
be exposed to temperatures below freezing or
exposed to outdoor weather conditions. Failure
to follow this warning can cause product or part
failure, serious injury, fire, electric shock, or
death.
• Properly ground the appliance to conform with
all governing codes and ordinances. Failure to
follow this warning can cause serious injury, fire,
electric shock, or death.
• To ensure proper airflow, do not block the large
opening on the bottom of the appliance with
carpeting or other materials.
• Do not remove the ground prong from the
power cord. Do not use an adapter or extension
cord. Plug into a grounded 3-prong outlet.
Failure to follow this warning can cause serious
injury, fire, electric shock, or death.
• Certain internal parts are intentionally not
grounded and may present a risk of electric
shock only during servicing. Service personnel-
Do not contact the following parts while the
appliance is energized: pump, valve, motor,
control board.
NOTE
• When moving the product, tilt it toward the back
of the product. Do not transport the product in a
horizontal position.
13INSTALLATION
ENGLISH
Choosing the Proper
Location
Check the following requirements for the install
location before installing the appliance.
• Allow for sufficient space between the walls and
the appliance for installation.
• Make sure that the floor is clean, dry and free of
dust, dirt, water and oil so the leveling feet
cannot slide easily. Leveling feet that can move
or slide on the floor can contribute to excess
vibration and noise.
• If the floor has too much flex, reinforce it to
make it more rigid. If the floor is not solid, it may
cause severe vibration and noise.
• If a drain pan must be used, take extra care to
follow the instructions provided with the drain
pan and make sure the leveling feet are adjusted
for firm and even contact with the pan. Use of
drain pans and failure to properly level the
appliance may result in increased vibration and
noise during operation.
Flooring
• To minimize noise and vibration, install the
washer on a level, solidly constructed floor
capable of supporting the appliance without
flexing or bouncing.
• The appliance must be installed on firm flooring
to minimize vibration during the spin cycle.
Concrete flooring is best, but a wood floor is
sufficient, provided it is built to FHA standards.
• The floor under the appliance must not slope
more than 1 inch (2.5 cm) from front to back or
side to side.
• Installing on carpeting and soft tile surfaces is
not recommended.
• Never install the appliance on a platform or
weakly supported structure.
Floor Installation
To ensure sufficient clearance for water inlet
hoses, drain hose and airflow, allow minimum
clearances of at least 1'' (2.5 cm) at the sides and
4'' (10 cm) behind the appliance. Be sure to allow
for wall, door, or floor moldings that may increase
the required clearances.
Dimensions and Clearances
A 55'' (139.6 cm)
B 30 3/8'' (77 cm)
C 4'' (10 cm)
D1'' (2.5 cm)
E 27'' (70 cm)
F 74 3/8'' (189 cm)
G1'' (2.5 cm)
H 41 3/8'' (105 cm)
I 6 1/16'' (15.4 cm)
Dimensions and Clearances
J 14 1/4'' (36.2 cm)
K 41 3/8'' (105 cm)
14 INSTALLATION
Exhaust
• Choose a location that allows for proper exhaust
installation. A gas dryer must be exhausted to
the outdoors.
Power Outlet
• The power outlet must be within 60 inches (1.5
m) of either side of the appliance.
• Position the appliance so that the outlet and
plug are easily accessible.
• Do not overload the outlet with more than one
appliance.
• The outlet must be grounded in accordance with
current electrical wiring codes and regulations.
• Use a time-delay fuse or circuit breaker.
• It is the personal responsibility and obligation of
the appliance owner to have a proper outlet
installed by a qualified electrician.
NOTE
• Check code requirements that limit, or do not
permit, installation of the appliance in garages,
mobile homes or sleeping quarters. Contact
your local building inspector.
Clearances
The following clearances are recommended for
the appliance.
• Additional clearances should be considered for
ease of installation and servicing.
• Additional clearances should be considered on
all sides of the appliance to reduce noise
transfer.
Installation spacing for Recessed Area
or Closet Installation
Closet Ventilation Requirements
Closets with doors must have both an upper and
lower vent to prevent heat and moisture buildup in
the closet. One upper vent opening with a
minimum opening of 48 sq. in. (310 cm
2
) must be
installed no lower than 6 feet above the floor. One
lower vent opening with a minimum opening of 24
sq. in. (155 cm
2
) must be installed no more than
one foot above the floor. Install vent grills in the
door or cut down the door at the top and bottom
to form openings. Louvered doors with equivalent
ventilation openings are also acceptable.
NOTE
• There should be at least a little space around the
appliance (or any other appliance) to eliminate
the transfer of vibration from one appliance to
another. If there is enough vibration, it could
cause appliances to make noise or come into
contact, causing paint damage and further
increasing noise.
• No other fuel-burning appliance can be installed
in the same closet as an appliance.
Description Dimension/Clearance
A: Upper Ventilation
Opening
48 sq. in. (310 cm
2
)
B: Lower Ventilation
Opening
24 sq. in. (155 cm
2
)
C: Distance to
Ventilation Opening
3″ (7.6 cm)
D: Front Clearance 4″ (10 cm)
15INSTALLATION
ENGLISH
Unpacking and Removing
Shipping Material
Unpacking Shipping Material
* This feature is only available on some models.
Lifting the Appliance off the Foam
Base
• After removing the carton and shipping
material, lift the appliance off the foam base.
• Make sure the plastic drum support
a* comes
off with the base and is not stuck to the bottom
of the appliance.
• If you must lay the appliance down to remove
the carton base b, always protect the side of the
appliance and lay it carefully on its side. Do not
lay the appliance on its front or back.
CAUTION
• Remove all shipping materials from the
appliance for proper operation and inspect it for
shipping damage. Failure to remove shipping
materials can cause excessive noise and
vibration.
Removing Shipping Material
1 Remove the bolt assemblies.
• Starting with the bottom two shipping bolts,
use the included wrench c to fully loosen
all 4 shipping bolts by turning them
counterclockwise.
• Remove the bolt assemblies (bolts and
retainers) by wiggling them slightly while
pulling them out.
• The power cord is secured to the back of the
washer with a shipping bolt to help prevent
operation with shipping bolts in place.
2 Install the hole caps.
• Locate the hole caps d included in the
accessory pack or attached to the back of
the washer. Install the caps in the holes left
by the bolt assemblies.
CAUTION
• Once removed, save the bolt assemblies for
future use. To prevent damage to internal
components, do not transport the appliance
without reinstalling the shipping bolts. Failure to
remove shipping bolts and retainers may cause
severe vibration and noise, which can lead to
permanent damage to the appliance.
Connecting Electric Dryers
WARNING
• To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons, or
death when using this appliance, fulfill the
following requirements.
Electrical Requirements for Electric
Models Only
*
16 INSTALLATION
WARNING
• The power cord (pigtail) connection between the
wall receptacle and the dryer terminal block IS
NOT supplied with the dryer. Type of pigtail and
gauge of wire must conform to local codes and
with instructions on the following pages.
• The wiring and grounding must conform to the
latest edition of the National Electrical Code,
ANSI/NFPA 70 and all applicable local
regulations. Please contact a qualified electrician
to check your home’s wiring and fuses to ensure
that your home has adequate electrical power to
operate the dryer.
• This dryer must be connected to a grounded
metal, permanent wiring system, or an
equipment-grounding conductor must be run
with the circuit conductors and connected to the
equipment-grounding terminal or lead on the
dryer.
• The dryer has its own terminal block that must
be connected to a separate 240 VAC, 60-Hertz,
single-phase circuit, fused at 30 amperes. (The
circuit must be fused on both sides of the line.)
ELECTRICAL SERVICE FOR THE DRYER SHOULD
BE OF THE MAXIMUM RATE VOLTAGE LISTED ON
THE NAMEPLATE. DO NOT CONNECT THE DRYER
TO 110-, 115-, OR 120-VOLT CIRCUIT.
• If the branch circuit to dryer is 15 ft. (4.5 m) or
less in length, use UL (Underwriters
Laboratories) listed No.-10 AWG wire (copper
wire only), or as required by local codes. If over
15 ft. (4.5 m), use UL-listed No.-8 AWG wire
(copper wire only), or as required by local codes.
Allow sufficient slack in wiring so the dryer can
be moved from its normal location when
necessary.
• Do not modify the plug and internal wire
provided with the dryer.
• The dryer should be connected to a 3-hole or 4-
hole outlet.
• If the plug does not fit the outlet, a proper outlet
will need to be installed by a qualified electrician.
• Connect the power cord to the terminal block.
Each colored wire should be connected to the
same color screw. Wire color indicated in the
manual is connected to the same color screw in
the block.
• Grounding through the neutral conductor is
prohibited for: (1) new branch-circuit
installations and (2) areas where local codes
prohibit grounding through the neutral
conductor.
• This dryer is supplied with the neutral wire
grounded. This white ground wire MUST BE
MOVED to the neutral terminal when a 4-wire
cord is to be used, or where grounding through
the neutral conductor is prohibited.
Four-Wire Power Cord
1 Remove the terminal block access cover on
the upper back of the appliance.
2 Install UL-listed strain relief into the power
cord through-hole.
3 Thread a 30-amp, 240-volt, 4-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor through the strain relief.
a Terminal Block
b UL-Listed Strain Relief
c UL-Listed 4-Wire Power Cord
4 Transfer the appliance's ground wire from
behind the green ground screw to the center
screw of the terminal block.
5 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
6 Attach the neutral (white) wire to the center
screw of the terminal block
7 Attach the power cord ground wire to the
green ground screw.
• A UL-listed strain relief is
required.
• Use a 30-amp, 240-volt, 4-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor and closed loop or forked terminals
with upturned ends.
17INSTALLATION
ENGLISH
8 Tighten all screws securely.
9 Reinstall the terminal block access cover.
a White Wire moved from Ground Screw
b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White)
d Power Cord Ground Wire
e Ground Screw (green)
Four-Wire Direct Wire
1 Remove 5 inches (12.7 cm) of the outer
covering from the wire and remove 5 inches
of insulation from the ground wire. Cut off
approximately 1.5 inches (3.8 cm) from the
other three wires and strip 1 inch (2.5 cm)
insulation from each wire. Bend the ends of
the three shorter wires into a hook shape.
a Ground Wire
2 Remove the terminal block access cover on
the upper back of the appliance.
3 Install UL-listed strain relief into the power
cord through-hole.
4 Thread the 4-wire #10 AWG minimum copper
power cable prepared in step 1 through the
strain relief.
a Terminal Block
b UL-Listed Strain Relief
c UL-Listed 4-Wire Power Cord
5 Transfer the appliance's ground wire from
behind the green ground screw to the center
of the terminal block.
6 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
7 Attach the neutral (white) wire to the center
screw of the terminal block.
8 Attach the power cord ground wire to the
green ground screw.
9 Tighten all screws securely.
10 Reinstall the terminal block access cover.
a White Wire moved from Ground Screw
b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White)
• A UL-listed strain relief is
required.
• Use UL-listed 4-wire #10 AWG minimum
copper conductor cable. Allow at least 5 ft. (1.5
m) of wire to allow for removal and
reinstallation of the dryer.
a
b
b
c
d
e
5’’ (12.7 cm)
1’’ (2.5 cm)
a
a
b
c
a
b
b
c
d
e
18 INSTALLATION
d Power Cord Ground Wire
e Ground Screw (green)
Three-Wire Power Cord
1 Remove the terminal block access cover on
the upper back of the appliance.
2 Install the UL-listed strain relief into the
power cord through-hole.
3 Thread a 30-amp, 240 volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor through the strain relief.
a Terminal Block
b UL-Listed Strain Relief
c UL-Listed 3-Wire Power Cord
4 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
5 Attach the neutral (white) wire to the center
terminal block screw.
6 Connect the external ground (if required by
local codes) to the green ground screw.
7 Tighten all screws securely.
8 Reinstall the terminal block access cover.
a White Wire from Dryer Harness
b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White)
d External Ground Wire (If required by local
codes)
e Ground Screw (green)
Three-Wire Direct Wire
1 Remove 3.5 inches (8.9 cm) of the outer
covering from the wire. Strip 1 inch (2.5 cm)
insulation from each wire. Bend the ends of
the three wires into a hook shape.
2 Remove the terminal block access cover on
the upper back of the appliance.
3 Install UL-listed strain relief into the power
cord through-hole.
4 Thread the 3-wire, #10 AWG minimum copper
conductor power cable prepared in step 1
through the strain relief.
• A 3-wire connection is NOT
permitted on new construction after
January 1, 1996.
• A UL-listed strain relief is required.
• Use a 30-amp, 240-volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor and closed loop or forked terminals
with upturned ends.
• A 3-wire connection is NOT
permitted on new construction after
January 1, 1996.
• A UL-listed strain relief is required.
• Use UL-listed 3-wire, #10 AWG minimum
copper conductor cable. Allow at least 5 ft. (1.5
m) length to allow for removal and installation
of dryer.
1’’ (2.5 cm)
19INSTALLATION
ENGLISH
a Terminal block
b UL-listed strain relief
c UL-listed 3-wire power cord
5 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
screws.
6 Attach the neutral (white) wire to the center
terminal block screw.
7 Connect the external ground (if required by
local codes) to the green ground screw.
8 Tighten all screws securely.
9 Reinstall the terminal block access cover.
a Hot lead (black and red)
b Neutral wire (white)
c External ground wire (if required by local
codes)
d Wire from the appliance harness
e Ground screw (green)
Installing the Dryer Side
Vent Kit
The appliance is configured to vent to the rear. It
can also vent to the side.
WARNING
• Use long-sleeved gloves and safety glasses.
• Use a heavy metal vent.
• Do not use plastic or thin foil ducts.
• Clean old ducts before installing the appliance.
NOTE
• An adapter kit, part number 383EEL9001B, may
be purchased from your LG retailer. This kit
contains duct components necessary to change
the appliance vent location.
• Right-side venting is not available on gas models
(same side as gas connection).
• Bottom venting is not available on stacked or
integrated stacked models.
Side Venting
1 Remove the rear exhaust duct retaining screw
a and pull out the exhaust duct b.
2 Press the tabs on the knockout c and
carefully remove the knockout for the desired
vent opening. (Right-side venting is not
available on gas models.) Press the adapter
duct
d onto the blower housing and secure
to the base of the dryer as shown.
3 Preassemble a 4" (10 cm) elbow e to the next
4" (10 cm) duct section, and secure all joints
with duct tape. Be sure that the male end of
the elbow faces AWAY from the dryer. Insert
the elbow/duct assembly through the side
opening and press it onto the adapter duct.
Secure it in place with duct tape. Be sure that
a
b
c
d
20 INSTALLATION
the male end of the duct protrudes 1 1/2" (3.8
cm) to connect the remaining ductwork.
Attach the cover plate f to the back of the
dryer with the included screw.
Venting the Dryer
WARNING
• Gas dryers MUST exhaust to the outdoors.
• DO NOT use sheet metal screws or other
fasteners which extend into the duct that could
catch lint and reduce the efficiency of the
exhaust system. Secure all joints with duct tape.
• To reduce the risk of fire, combustion, or
accumulation of combustible gases, DO NOT
exhaust dryer air into an enclosed and
unventilated area, such as an attic, wall, ceiling,
crawl space, chimney, gas vent, or concealed
space of a building.
• To reduce the risk of fire, DO NOT exhaust the
dryer with plastic or thin foil ducting.
• Do not exceed the recommended duct length
limitations noted in the chart. Failure to follow
these instructions may result in extended drying
times, fire or death.
• Do not crush or collapse ductwork.
• Do not allow ductwork to rest on or contact
sharp objects.
• If connecting to existing ductwork, make sure it
is suitable and clean before installing the dryer.
• Venting must conform to local building codes.
• Use only 4 '' (10 cm) rigid, semi-rigid or flexible
metal ductwork inside the dryer cabinet and for
venting outside.
• The exhaust duct must be 4 '' (10 cm) in diameter
with no obstructions. The exhaust duct should
be kept as short as possible. Make sure to clean
any old ducts before installing the new dryer.
• Rigid, semi-rigid or flexible metal ducting is
recommended for use between the dryer and
the wall. All non-rigid metal transition duct must
be UL-listed. Use of other materials for transition
duct could affect drying time.
• Ductwork is not provided with the dryer. You
should obtain the necessary ductwork locally.
The vent hood should have hinged dampers to
prevent backdraft when the dryer is not in use.
• The total length of flexible metal duct must not
exceed 8 ft. (2.4 m).
Ductwork
NOTE
• Deduct 6 ft. (1.8 m) for each additional elbow. Do not use more than four 90° elbows.
f
e
Wall Cap Type
Number of 90°
Elbows
Maximum length of 4-inch diameter rigid
metal duct
Recommended 0 65 ft. (19.8 m)
1 55 ft. (16.8 m)
2 47 ft. (14.3 m)
3 36 ft. (11.0 m)
4 28 ft. (8.5 m)
Use for only short run installations 0 55 ft. (16.8 m)
1 47 ft. (14.3 m)
2 41 ft. (12.5 m)
3 30 ft. (9.1 m)
4 22 ft. (6.7 m)
a
a
a: 4 ‘’ (10 cm)
b: 2 1/2 ‘’ (6.4 cm)
b
21INSTALLATION
ENGLISH
• In Canada, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by
the manufacturer should be used. In the United States, only those foil-type flexible ducts, if any,
specifically identified for use with the appliance by the manufacturer and that comply with the Outline
for Clothes Dryer Transition Duct, Subject 2158A, should be used.
Routing and Connecting Ductwork
Follow the guidelines below to maximize drying
performance and reduce lint buildup and
condensation in the ductwork. Ductwork and
fittings are NOT included and must be purchased
separately.
• Use 4'' (10 cm) diameter rigid, semi-rigid or
flexible metal ductwork.
• The exhaust duct run should be as short as
possible.
• Use as few elbow joints as possible.
• The male end of each section of exhaust duct
must point away from the dryer.
• Use duct tape on all duct joints.
• Insulate ductwork that runs through unheated
areas in order to reduce condensation and lint
buildup on duct surfaces.
• Incorrect or inadequate exhaust systems are not
covered by the dryer warranty. Dryer failures or
service required because of such exhaust
systems will not be covered by the dryer
warranty.
Connecting Gas Dryers
WARNING
• To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons, or
death when using this appliance, follow
requirements including the following:
Electrical Requirements for Gas
Models
WARNING
• This dryer is equipped with a three-prong
grounding plug for protection against shock
hazard which should be plugged directly into a
properly grounded three-prong receptacle. Do
not cut or remove the grounding prong from
this plug.
• Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
• For personal safety, this dryer must be properly
grounded.
• This dryer must be plugged into a 120-VAC, 60-
Hz. grounded outlet protected by a 15-ampere
fuse or circuit breaker.
• Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet.
Gas Supply Requirements
WARNING
• DO NOT attempt any disassembly of the dryer;
disassembly requires the attention and tools of
an authorized and qualified service technician or
company.
• DO NOT use an open flame to inspect for gas
leaks. Use a noncorrosive leak detection fluid.
• Gas pressure must not exceed 8-inch (20.4 cm)
water column for NG, or 13-inch (33.1 cm) water
column for LP.
• Isolate the dryer from the gas supply system by
closing its individual manual shutoff valve during
any pressure testing of the gas supply at
pressures greater than 1/2 psi (3.5 kPa).
• Supply line requirements: Your laundry room
must have a rigid gas supply line to your dryer.
In the United States, an individual manual
shutoff valve MUST be installed within at least 6
ft. (1.8 m) of the dryer, in accordance with the
National Fuel Gas Code ANSI Z223.1 or Canadian
Correct Venting Incorrect Venting
22 INSTALLATION
gas installation code CSA B149.1. A 1/8-inch NPT
pipe plug must be installed.
• If using a rigid pipe, the rigid pipe should be 0.5-
inch IPS. If acceptable under local codes and
ordinances and when acceptable to your gas
supplier, 3/8-inch approved tubing may be used
where lengths are less than 20 ft. (6.1 m). Larger
tubing should be used for lengths in excess of 20
ft. (6.1 m).
• To prevent contamination of the gas valve,
purge the gas supply of air and sediment before
connecting the gas supply to the dryer. Before
tightening the connection between the gas
supply and the dryer, purge remaining air until
the odor of gas is detected.
• Use only a new AGA- or CSA-certified gas supply
line (in compliance with the Standard for
Connectors for Gas Appliances, ANSI Z21.24 •
CSA 6.10) with flexible stainless steel connectors.
• Use Teflon tape or a pipe-joint compound that is
insoluble in propane (LP) gas on all pipe threads.
Connecting the Gas Supply
NOTE
• In the Commonwealth of Massachusetts: This
product must be installed by a licensed plumber
or gas fitter. When using ball-type gas shut off
valves, they must be T-handle-type. A flexible gas
connector, when used, must not exceed 3 feet.
• Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
• The dryer is configured for natural gas when
shipped from the factory. Make sure that the
dryer is equipped with the correct burner nozzle
for the type of gas being used (natural gas or
propane gas).
• Use only a new stainless steel flexible connector
and a new AGA-certified connector.
• A gas shutoff valve must be installed within 6 ft.
(1.8 m) of the dryer.
• If necessary, the correct nozzle (for the LP nozzle
kit, order part number 383EEL3002D) should be
installed by a qualified technician and the
change should be noted on the dryer.
• All connections must be in accordance with local
codes and regulations. Gas dryers MUST exhaust
to the outdoors.
1 Make sure that the gas supply to the laundry
room is turned OFF and the dryer is
unplugged. Confirm that the type of gas
available in your laundry room is appropriate
for the dryer.
2 Remove the shipping cap from the gas fitting
at the back of the dryer. Be careful not to
damage the threads of the gas connector
when removing the shipping cap.
3 Connect the dryer to your laundry room’s gas
supply using a new flexible stainless steel
connector with a 3/8-inch NPT fitting.
WARNING
• DO NOT use old connectors.
4 Securely tighten all connections between the
dryer and your laundry room’s gas supply.
5 Turn on your laundry room’s gas supply.
6 Check all pipe connections (both internal and
external) for gas leaks with a noncorrosive
leak-detection fluid.
7 Proceed to Venting the Dryer.
a 3/8'' NPT Gas Connection
b AGA/CSA-Certified Stainless Steel Flexible
Connector
c 1/8” NPT Pipe Plug
d Gas Supply Shutoff Valve
High-Altitude Installations
The BTU rating of this dryer is AGA-certified for
elevations below 10,000 feet.
If your gas dryer is being installed at an elevation
above 10,000 feet, it must be derated by a
qualified technician or gas supplier.
23INSTALLATION
ENGLISH
Connecting the Water Inlet
Hoses
How to Connect the Water Inlet
Hoses
To avoid the risk of costly water damage, purchase
and install new water inlet hoses when installing
the appliance.
WARNING
• Do not overtighten the hoses or cross-thread the
hose fittings. Overtightening or cross-threading
can damage the valves or couplings, resulting in
leaking and property damage.
• Do not reuse old hoses. Use only new hoses
when installing the appliance. Old hoses could
leak or burst causing flooding and property
damage. Contact an LG Customer Information
Center for assistance in buying hoses.
NOTE
• Periodically check the hoses for cracks, leaks,
and wear, and replace the hoses every five years.
• Do not stretch the water hoses intentionally, and
make sure that they are not pinched, crushed or
kinked by other objects.
• Water supply pressure must be between 20 psi
and 120 psi (138 - 827 kPa). If the water supply
pressure is more than 120 psi, a pressure
reducing valve must be installed.
• Your hot water heater should be set to deliver
water at 120–135 ℉ (48–57 ℃) to allow the
appliance to properly control wash
temperatures.
• Do not store or install the appliance in a location
subject to freezing temperatures. Damage to the
water inlet hoses and internal mechanisms of
the appliance can result. If the appliance was
exposed to freezing temperatures prior to
installation, allow it to stand at room
temperature for several hours before use and
check for leaks prior to operation.
• Do not use flood-preventing hoses with auto
shut off devices. The devices can be tripped
during fill and prevent the appliance from filling
properly.
Required Accessories
a Hot and Cold Water Hoses (for Washer)
b Cold Water Hose (for Dryer)
c Connecting Supply Hose
d Tie Straps
1 Check the fittings and seals. Inspect the
threaded fitting on each hose and make sure
there is a rubber seal e in place in both ends
of each hose to prevent leaking.
2 Connect the Y connector f to the short hose
g. Connect the 2 blue hoses h to the Y
connector.
3 Connect the water supply hoses.
• Connect the water inlet hoses to the hot
and cold water faucets tightly by hand and
then tighten another 2/3 turn with pliers.
• Connect the short blue hose to the cold
water faucet and the red hose to the hot
water faucet.
24 INSTALLATION
4 Flush out the inlet hoses.
• After the hoses are connected, turn on the
water faucets and flush out any foreign
substances such as dirt, sand, or sawdust.
• Let the water drain into a bucket, and check
the water temperature to make sure you’ve
connected the hoses to the correct faucets.
5 Attach the inlet hoses to the back of the
appliance and secure the cold water inlet
hoses with tie straps k.
For the Washer
• Attach the hot water inlet hose
i to the hot
water inlet on the back of the washer.
Attach a cold water inlet hose
j to the cold
water inlet on the back of the washer.
For the Dryer
• Attach a cold water inlet hose
j to the cold
water inlet on the back of the dryer.
• Tighten the fittings securely. Turn on both
faucets all the way and check for leaks at
both ends of the hoses.
Connecting the Drain Hose
Connect the drain hose to either a standpipe or
laundry tub.
WARNING
• The drain hose should always be properly
secured. Failure to properly secure the drain
hose can result in flooding and property
damage.
NOTE
• The drain must be installed in accordance with
any applicable local codes and regulations.
• Make sure that the drain hose is not stretched,
pinched, crushed, or kinked.
• The end of the drain hose should be located a
minimum of 24" (61 cm) and a maximum of 96"
(244 cm) above the bottom of the washer. For
best results, locate the end of the drain hose no
higher than 66" (168 cm) above the bottom of
the washer. As the drain outlet is raised beyond
66" (168 cm), the drain function will be
increasingly affected.
• If you are experiencing backflow or residual
water in the dryer reservoir, try reducing the
height of the dryer drain hose end to lower than
38" above the base of the washer.
• Never create an airtight seal between the hose
and the drain with tape or other means. If no air
gap is present, water can be siphoned out of the
drum resulting in poor wash/rinse performance
or clothing damage.
Using a Standpipe to Drain
1 Clip the end of the hose into the elbow
bracket.
• Connect the elbow bracket
a within 4
inches (10 cm) of the end of the drain hose.
If the drain hose is extended more than 4
inches (10 cm) beyond the end of the elbow
bracket, mold or microorganisms could
spread to the inside of the washer.
2 Insert the end of the drain hose into the
standpipe.
4 "
(10 cm)
25INSTALLATION
ENGLISH
3 Use the provided tie strap b to secure the
drain hose in place.
4 If the water valves and drain are built into the
wall, fasten the drain hose to one of the water
hoses with the provided tie strap
c (ribbed
side on inside).
Using the Laundry Tub to Drain
1 Clip the end of the hose into the elbow
bracket.
• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose.
If the drain hose is extended more than 4
inches (10 cm) beyond the end of the elbow
bracket, mold or microorganisms could
spread to the inside of the washer.
2 Hang the end of the drain hose over the side
of the laundry tub.
3 Use the provided tie strap to secure the drain
hose in place.
Leveling the Appliance
The drum of the washer spins at very high speeds.
To minimize vibration, noise, and unwanted
movement, the floor must be a solid, level surface.
CAUTION
• Using the appliance without leveling it may
cause excess vibration and noise, leading to an
appliance malfunction.
• Adjust the leveling feet only as far as necessary
to level the appliance. Extending the leveling feet
more than necessary can cause the appliance to
vibrate.
NOTE
• Before installing the appliance, make sure that
the floor is clean, dry and free of dust, dirt, water
and oil so the appliance feet cannot slide easily.
Feet that move or slide on the floor can
contribute to excessive vibration and noise.
How to Level the Appliance
1 Position the appliance in its final location.
• Take special care not to pinch, strain, or
crush the water and drain hoses. If you have
29.5 - 96 "
(75 - 244 cm)
29.5 - 96 "
(75 - 244 cm)
4 "
(10 cm)
26 INSTALLATION
a carpenter’s level a, you can use it to
check that the appliance is level. The slope
beneath the appliance should not exceed 1
inch, and all 4 leveling feet must rest firmly
on the floor.
2 Adjust the leveling feet.
• Turn all 4 leveling feet in one direction to
raise the appliance or the other direction to
lower it.
3 Check the level again.
• Push or rock the top edges of the appliance
gently to make sure the appliance does not
rock. If the appliance rocks, readjust the
leveling feet.
4 Tighten the locknuts b.
• Turn the locknuts counterclockwise and
tighten them when the appliance is level.
WARNING
• Do not raise the front of the appliance with a
wood block or similar object. Doing so can cause
serious injury or death.
Using Non-Skid Pads
If you install the appliance on a slippery surface, it
may move because of excessive vibration.
Incorrect leveling may cause malfunction through
noise and vibration. If this occurs, install the non-
skid pads under the leveling feet and adjust the
level.
1 Clean the floor to attach the non-skid pads.
• Use a dry rag to remove and clean foreign
objects or moisture. If moisture remains,
the non-skid pads may slip.
2 Adjust the level after placing the appliance in
the installation area.
3 Place the adhesive side c of the non-skid pad
on the floor.
• It is most effective to install the non-skid
pads under the front leveling feet. If it is
hard to place the pads under the front
leveling feet, place them under the back
leveling feet.
a This side up
b Remove backing
4 Recheck the appliance’s levelness.
• Push or rock the top edges of the appliance
gently to make sure the appliance does not
rock. If the appliance rocks, level the
appliance again.
Final Installation Check
Connecting the Washer to the
Power Supply
Plug the washer into a 120 VAC, 60 Hz grounded 3-
prong outlet.
WARNING
• Do not use a worn or damaged power cord or
power plug. Replace or repair it immediately.
Failure to do so may result in death, fire, electric
shock, or malfunction.
1"
27INSTALLATION
ENGLISH
• Do not modify the power cord and plug provided
with the appliance. Do not damage it when
installing or moving the appliance. Doing so may
result in death, fire, electric shock, or
malfunction.
• Make sure that the appliance is grounded.
• Connect this appliance to a grounded outlet
conforming to the rating prior to use. Failure to
do so may result in fire, electric shock, or
malfunction.
• Do not damage or cut off the ground prong of
the power cord. Doing so may cause death, fire,
electric shock, or product malfunction.
• Improper connection of the equipment
grounding conductor can result in risk of electric
shock. Check with a qualified electrician or
service technician if you are in doubt as to
whether the appliance is properly grounded. If
the plug does not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance and outlet must be positioned so
that the plug is easily accessible.
• Do not use an adapter or extension cord. Doing
so may result in serious injury, fire, electric
shock, or death.
• For best performance, plug the appliance into its
own individual outlet. This helps prevent
overloading house wiring circuits which could
cause a fire hazard from overheated wires.
• If necessary, use a new, UL-listed 3-prong
(grounding) plug rated at no less than the
branch circuit. Do not use an extension cord
longer than 3 feet. Failure to follow these
warnings may result in serious injury, fire,
electric shock, or death.
Testing the Washer
Check if the washer is properly installed and run a
test cycle.
1 Load the washer with 6 thick bath towels
(approximately 6 pounds).
2 Press the Power button.
3 Press the Speed Wash button.
4 Select the Start/Pause button to start the
wash cycle.
5 Make sure that water is supplied, that the
washer does not rock or vibrate excessively,
and that it drains well during the spin cycle.
NOTE
• If water leaks during water supply, see
Connecting the Water Inlet Hoses to connect
them properly.
• If the appliance rocks and vibrates excessively,
see Leveling the Appliance to level it again.
• If the drain does not work, see Connecting the
Drain Hose to install the hose properly.
Testing the Dryer
Once you have completed the installation of the
appliance, use this test to make sure the condition
of the exhaust system is adequate for proper
operation of the appliance. This test should be
performed to alert you to any serious problems in
the exhaust system of your home.
Testing Dryer Heating
Gas Models
Close the dryer door and press the Power button
to turn the dryer on. Select the Timed Dry and
Start/Pause buttons to start the test. When the
dryer starts, the igniter should ignite the main
burner.
NOTE
• If all air is not purged from the gas line, the gas
igniter may turn off before the main burner
ignites. If this happens, the igniter will reattempt
gas ignition after approximately two minutes.
Electric Models
Close the dryer door and press the Power button
to turn the dryer on. Select the Timed Dry and
Start/Pause buttons to start the test. The exhaust
air should be warm after the dryer has been
operating for 3 minutes.
Checking Airflow
Effective dryer operation requires proper airflow.
The adequacy of the airflow can be measured by
evaluating the static pressure. Static pressure in
the exhaust duct can be measured with a
manometer, placed on the exhaust duct
approximately 2 ft. (60.9 cm) from the dryer. Static
pressure in the exhaust duct should not exceed 0.6
28 INSTALLATION
inch (1.5 cm). The dryer should be checked while
the dryer is running with no load.
Activating the Installation Test
NOTE
• The appliance should be cool before starting this
test. If the appliance was warmed up during
installation, run the Air Dry cycle for a few
minutes to reduce the interior temperature.
• Before starting the test, please check that the
voltage is 240V±6%. If the voltage is less than
225V, a duct clogging error may occur even
though the duct is not actually clogged (electric
model only).
1 Do not load anything in the drum for this test,
as it may affect the accuracy of the results.
2 Press the Power button and touch the upper
left corner of the display 10 times slowly. And
then select Dryer after selecting Install
Mode.
• This button sequence activates the
installation test. A message will display if
the activation is successful.
3 Press the Start/Pause button.
• The appliance will start the test, which will
last a few minutes. The heat will be turned
on and the temperatures in the drum will be
measured.
4 Check the display for results.
• During the test cycle, monitor the error
messages displayed on the control panel. If
the duct blockage message has not been
displayed when the cycle ends, the exhaust
system is adequate. If the exhaust system is
severely restricted, the duct blockage
message will be displayed. Other problems
may also be shown with error messages.
See the chart on the next page for error
code details and solutions.
• If the duct blockage displays that the
exhaust system is severely restricted, have
the system checked immediately, as
performance will be poor.
5 End of cycle.
• At the end of the test cycle, a message will
display. The test cycle will end and the
appliance will shut off automatically after a
short delay.
Check the Duct Condition
If the duct blockage message is displayed,, check
the exhaust system for restrictions and damage.
Repair or replace the exhaust system as needed.
NOTE
• When the appliance is first installed, this test
should be performed to alert you to any existing
problems with the exhaust duct in your home.
However, since the test performed during
normal operation provides more accurate
information on the condition of the exhaust duct
than the installation test, the percentage of
blockage displayed during the two tests may not
be the same.
• Do not interrupt the test cycle, as this could
result in inaccurate results.
• Even if no duct blockage message is displayed
during the test cycle, some restrictions may still
be present in the exhaust system. Refer to the
Venting the Dryer section of this manual for
complete exhaust system and venting
requirements.
Error Codes
Check the error code before you call for service.
1RUPDO'U\
>,QVWDOO@
,167$//
Y
(1'
,167$//
Y
29INSTALLATION
ENGLISH
Restricted or Blocked Airflow
Avoid long runs or runs with multiple elbows or
bends.
Excess or crushed transition duct
Too many elbows or exhaust too long
Check for blockages and lint buildup.
Error
Messages
Possible Cause & Solution
Temp
Sensor
Error 1
Temperature sensor failure.
• Turn off the appliance and call for
service.
Humidity
Sensor
Error
Humidity sensor failure.
• Turn off the appliance and call for
service.
Power
Supply /
High
Voltage /
Low
Voltage
Electric dryer power cord is not
connected correctly, or house
power supply is incorrect.
• Reset circuit breaker or replace
fuse. Do not increase the fuse
capacity.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• If the problem is a circuit
overload, have it corrected by a
qualified electrician.
Gas
Supply
Gas supply or service turned off.
(Gas Model only.)
• Confirm that house gas shutoff
and the dryer gas shutoff are
both fully open.
Duct
Blockage
(80%) /
Duct
Blockage
(90%) /
Duct
Blockage
(95%)
Exhaust system is too long or has
too many turns/restrictions.
• Do not use the appliance until
the exhaust system has been
cleaned and/or repaired. Using
the appliance with severely
restricted exhaust is dangerous
and could result in a fire or other
property damage.
• Check the outside dryer vent
while the appliance is operating
to make sure there is strong
airflow. If the exhaust system is
extremely long, have it repaired
or rerouted.
Door
Open
Door open error.
• Do not open the door when
doing installation mode. Restart
Installation mode.
30 INSTALLATION
Make sure the ductwork is not crushed or
restricted.
31APPENDIX
ENGLISH
APPENDIX
Disassembly
Disassembling the Washer and
Dryer
The washer and dryer cannot be disassembled and
installed for use side by side. If it is necessary to
disassemble the appliance in order to move or
reinstall it, follow these instructions.
WARNING
• Protect your hands and arms from sharp edges.
To reduce the risk of injury to persons, adhere to
all industry recommended safety procedures
including the use of long-sleeved gloves and
safety glasses.
NOTE
• Any damage resulting from improper
disassembly/assembly or installation of the
product is not covered by the product warranty.
1 Be sure to unplug the appliance.
2 Loosen screws assembled on the stacking
bracket on the back of the appliance.
3 Push open the caps at the left and right sides
of the control panel on the front of the
appliance. Loosen the screws under the caps.
4 Pull the control panel forward to remove it.
5 Disconnect the wire harnesses from the
washer
a and dryer b to the control panel.
CAUTION
• Always ground yourself before touching the PCB
or wiring. Discharge of static electricity may
cause product malfunction.
NOTE
• Tuck the wire harnesses to the side to avoid
pinching them.
6 Unscrew the second screw from the top of the
four screws on the left and right.
7 Lift the dryer and separate it from the washer.
32 APPENDIX
WARNING
• Protect your hands and arms from sharp edges
of the panel frame exposed on the top of the
washer.
• To avoid strain injuries, use 2 or more people to
lift the dryer.
NOTE
• When assembling the appliance, proceed in
reverse order.
33Memo
34 Memo
35Memo
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
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