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15 16ninjakitchen.com
CARE &
MAINTENANCE
CLEANING
1 Separate all parts.
2 Hand-Washing
Wash the pitcher, lid, and Stacked
Blade Assembly in warm, soapy
water using a dishwashing utensil
with a handle to avoid direct contact
with the blades. Exercise care when
handling Stacked Blade Assembly
as the blades are sharp. Thoroughly
rinse and air-dry all parts.
Dishwasher
The pitcher, lid, and Stacked Blade
Assembly are dishwasher safe. It
is recommended that the lid and
Stacked Blade Assembly be placed
on the top rack of the dishwasher.
Ensure the Stacked Blade Assembly
is removed from the pitcher before
placing in the dishwasher.
Exercise care when handling
Stacked Blade Assembly.
Motor Base
Turn o the unit and unplug the
motor base before cleaning. Wipe
motor base with a clean, damp cloth.
Clean the touchscreen with a soft
cloth, such as microfiber, to prevent
scratching. To remove residue from
the touchscreen, you may use an all-
purpose cleaner.
NOTE:
Never spray the base
or touchscreen with water or
other liquids.
NOTE:
DO NOT use abrasive cloths/
pads/brushes to clean the base
or touchscreen, as this can dull or
scratch the surface.
STORING
Store your unit upright with the
Stacked Blade Assembly inside the
pitcher and the lid secured on top.
NOTE:
DO NOT stack items on top
of the unit. Store any remaining
attachments alongside the unit or
in a cabinet where they will not be
damaged or create a hazard.
RESETTING THE MOTOR
THERMOSTAT
This unit features a unique safety
system that prevents damage to
the motor and drive system should
you inadvertently overload it. If the
unit is overloaded, the motor will be
temporarily disabled. Should this occur,
follow the reset procedure below.
1 Unplug the unit from the
electricaloutlet.
2 Allow the unit to cool for
approximately 15 minutes.
3 Remove the lid and Stacked
Blade Assembly from the pitcher.
Empty the pitcher and ensure no
ingredients are jamming the
Stacked Blade Assembly.
4
Re-install the pitcher onto the base
and plug the
unit
into the electrical
outlet.
5 Once the unit has been reset, you
may resume using it, making sure to
not exceed the maximum capacities.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is
the most typical cause of appliance
overload.
If your unit needs servicing,
please call Customer Service at
1-877-646-5288.
ORDERING REPLACEMENT PARTS
To order additional parts and
attachments, please visit
ninjaaccessories.com or contact
Customer Service at 1-877-646-5288.
TROUBLESHOOTING
GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn
power o and unplug unit before troubleshooting�
Motor does not start or Stacked Blade Assembly does not rotate�
• Make sure the pitcher is securely placed on motor base.
• Make sure the lid is securely on the pitcher in the correct position (arrows aligned).
• If the unit is turned o, press the Power button to turn on.
• Check that the plug is securely inserted into the electrical outlet.
• Make sure the unit is not overloaded. If it is overloaded, it will stop and the
Power light will flash. Unplug and wait approximately 15 minutes before using again.
• If the unit has overheated, unplug and wait approximately 15 minutes before
using again.
You cannot create snow from ice�
• For best results, be sure the pitcher is thoroughly dried and use ice that is straight
from the freezer. Ice that has melted slightly is not ideal for creating snow.
You get an “--” message�
• The Total Crushing® Pitcher is not correctly assembled on the base with
the lid properly locked on. Once proper installation is complete, the available
programs will illuminate on the touchscreen.
Unable to turn o manual program�
• The LOW and HIGH settings will run continuously until they are manually
stopped.
• The PULSE setting will run only when touched.
The motor base won’t stick to the counter or tabletop�
• The suction feet will only stick to smooth, clean surfaces. Make sure the surface
and the suction feet are wiped clean before placing on counter or tabletop.
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