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24 English
Warranty
Problem Possible cause Solution
Areas of
discoloration
with metallic
sheen.
Mineral deposits from water
and food have been left on
the surface of the cooktop.
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
Cracking or
"popping"
sound.
This is the sound of the metal
heating and cooling during
cooking.
This is normal operation and
not a system failure. Use the
cooktop as usual.
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Five (5) Years Glass Cooktop Part and Radiant Heater Part (Parts Only)
This limited warranty is valid only on products purchased and used in the
United States that have been installed, operated, and maintained according to
the instructions attached to or furnished with the product. To receive warranty
service, the purchaser must contact SAMSUNG at the address or phone number
provided below for problem determination and service procedures. Warranty
service can only be performed by a SAMSUNG authorized service center. The
original dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
NZ36K6430R_DG68-00822A-05_EN+MES+CFR.indb 24 2018-08-29 2:44:15
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