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Trouble Shooting
15
Problem Possible cause Solution
The appliance doesn’t work
Charge the battery No power
The suction mouth is blocked Check and remove blockages
Weak suction power
Clean the brush roller
Abnormal motor sounds
Remove blockages
Battery can not be charged
One blinking red light
The battery is not correctly placed
Remove the adaptor and insert
again
The brush is blocked
Out of power, or the battery is
overheated, or the appliance
is blocked
Dustbin and filters are full of dust
The brush roller is wrapped
by hairs or
The pre filter is not installed. Install the pre filter
Remove blockages
The appliance is blocked
(such as tube, suction mouth or
some other part)
The appliance is blocked
(such as tube, suction mouth or
some other part)
fibers
Empty and clean dustbin and
filters
Stop the appliance and clean the
Charge the battery, or cool down
the battery, or remove blockages
brush roller
Red light blinking, main
body continues working
while the brush stops
Note:
If the above solutions can not solve the problem, please contact us at support@tineco.com
or visit our website www.tineco.com for further support.
Clean filters or remove blockages
One blinking pink light
The filters or the suction mouth
is blocked
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