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48
Condition/Problem Things to Check Solution
No display/partial display/
unit will not turn on
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet. Test the
outlet with a known functioning device such as a lamp.
Check connection at front
of unit
Connection should be secure and undamaged. Replace power
cord or connection at unit if either are damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Console Display IfConsoleonlyhaspartialdisplayandallconnectionsarene,
replace the Console.
If the above steps do not resolve the problem, contact your lo-
cal distributor for further assistance.
Unit operates but Contact
HR not displayed
Sensor grip Be sure hands are centered on HR sensors. Hands must be
kept still with relatively equal pressure applied to each side.
Dry or calloused hands Sensorsmayhavedifcultywithdriedoutorcallousedhands.
A conductive electrode cream (heart rate cream) can help
make better conduct. These are available on the web or at
medicalorsomelargertnessstores.
If tests reveal no other issues, contact your local distributor for
further assistance.
Unit operates but Telemet-
ric HR not displayed
Chest Strap (optional) Strap should be “POLAR
®
” compatible and uncoded. Make
sure strap is directly against skin and contact area is wet.
CheckUserProle SelecttheEditUserProleoptionfortheUserProle.Goto
the WIRELESS HR setting and make sure that the current
value is set to ON.
Interference Try moving unit away from sources of interference (TV, Micro-
wave, etc).
Replace Chest Strap If interference is eliminated and HR does not function, replace
strap.
Replace Console If HR still does not function, contact your local distributor for
further assistance.
Unit operates but Telemet-
ric HR displayed incor-
rectly
Interference Make sure that the HR receiver is not blocked by a personal
electronic device in the left side of the media tray.
Speed display is not ac-
curate
Display set to wrong unit
of measure. (English/
Metric)
Change display to show correct units.
TROUBLESHOOTING
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