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22
ENGLISH
TROUBLESHOOTING
Nothing is displayed on the screen.
• Is the monitor's power cord plugged in?
- Check if the power cord is correctly plugged into the power outlet.
• Is the monitor's adapter plugged in?
- Make sure to use the adapter that is provided in the product package.
• Is the power LED on?
- Check the power cable connection and press the power button.
• Is the power on and the power LED displaying red?
- Check that the connected input is enabled ([Menu] > [Input]).
• Is the power LED blinking?
- If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display
on.
- Check if the computer is turned on.
• Is the [The screen is not currently set to the recommended resolution. If you have no video or the screen
flickers, see the troubleshooting guide in the product owner’s manual.] message being displayed?
- This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or
vertical frequency range of the monitor. Please see the Product Specification section of this manual to set
the appropriate frequency.
• Is the [No Signal] message being displayed?
- This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check
the cable and reconnect it.
• Is the [Out of Range] message being displayed?
- This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical
frequency range of the monitor. Please see the Product Specification section of this manual to set the
appropriate frequency.
Some features are disabled.
• Are some functions not available when you press the Menu button?
- The OSD is locked. Disable [OSD Lock] in [General].
- Check the PC settings and input signal. (HDR, No Signal)
Do you see an "Unrecognized monitor, monitor found" message?
• Have you installed the display driver?
- Be sure to install the display driver from our web site: http://www.lg.com.
- Make sure to check if the graphics card supports function.
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